Litter everywhere & wrong way drivers on a one way road... 🙄

Excellent ice cream! Service was friendly and prompt. Restaurant was very clean and bright. Great job!

When I tell you each time Im impressed with this Dairy Queen, Id be financially wealthy! The quality, the taste, the customer service! Total top-notch!!

Asked specially for a twisty cone with sprinkles and eyes and they delivered beyond my expectations!!! 5/5 stars.

Employees are very friendly. The building was clean as well as the outside were you can enjoy your ice-cream. I would have given 5 stars but the trash can was over flowing with trash.

Banana split no cherries and drenched in chocolate syrup. I really thought it 😕 had 3 sauces, whip cherries on top sprinkled with nuts. Stick to a cone you cant go wrong.

The brownie and oreo sundae I ordered was amazing!!!!! Quick and very good service.

The staff was quick and very polite. Always take care of me and my dog with a pup cup.

The delicious tropical blizzard is our go to dessert.

We love getting an ice cream treat from DQ during the summer and this is the closest location.The only complaint is that the drive through is not long enough causing people to have to block traffic (which happens often at peak times). Another small remark is that it is both difficult to place an order where you can understand the employee (volume is so low) and them being able to hear your order correctly. Please fix the drive through as the speaker/mic issue makes the backup even worse!

Just visited yesterday. The lines were long but the customer service was fantastic. Highly recommend 💪🏿

Who doesnt love themselves a Blizzard or a dilly bar in the summer? If you answered no one under 99 in Berkley, you would be right, and you will learn this fact if you dare to approach the drive thru on any day of the week between April and October. DQ serves up the typical soft-serve ice cream, thick blended shakes, and ice cream with more cookies in it than the cookie aisle at Meijer. Youll find this outpost well-staffed by happy teenagers harried somewhat by the pace and popularity of their franchise. Ive heard it not-jokingly said DQ is the most profitable business in the city, and that may be borne out seeing what it was valued at on Zillow.That said, spare yourself the agony and order ahead or go in person after walking up from one of the municipal lots on 12 Mile. The traffic backups on weekends or Friday night going eastbound on 12 Mile are *horrific*, and theres always one entitled yahoo who blocks both lanes of traffic trying to get through. Going into the shop is mildly more controlled. Traffic being snarled and teenagers on bikes completely oblivious to the risk, or bad drivers shoving their ways in, just make for a definite headache.That said, youll get your order usually correct and made with skill and enthusiasm by the hard-working staff. They manage ENORMOUS volumes with a lot of dignity, probably collapsing into the freezer in exhaustion when the last swirl cone leaves at the end of the day.Sadly this is NOT a brazier and its not open during low-volume winter months.

My blizzard was made perfect. Nice service. Long line but fast moving.

Stop serving blizzards when a customer asked to have it bagged. Then we ask why wasnt it flipped? You say we dont flip when they are bagged because the owners wife said dont do it and that she said she didnt care if her husband did it. UH YES YOU DO!? DOESNT MATTER IF IM GETTING A BAG OR NO BAG FLIP IT, OR PROVIDE A FREE BLIZZARD. SIMPLE RIGHT? FOLLOW THE POLICY OF DQ BE FAIR TO YOUR CUSTOMERS WHEN WE CATCH YOUR MISTAKES!

Great customer service and my treats were so good.

Great customer service, they were fast, polite and the blizzard was the BEST.

I love it when the drive thru doesnt have a line 😁 Great service, great food!

The staff was unpleasant, they screwed up my order, the staff appear to have an attitude. I will not go back to that particular diary queen again. I will stay with what I know.

Im not for sure but I believe the inside maybe open now but they do have a drive-thru I like The banana splits theyre so tasty so worth the wait

Easy drive through.

Ice cream was delicious and Manjo B had great customer service! Thank you.

This is one of the best Dairy Queens. Since they are franchises, I have found quality, service and pricing, all vary allot. This is in my top 3 for metro Detroit.

The ice cream 🍨🍦 started to melt before I could eat it

I love this Diary Queen. When we drive up there might be a long line but they are so fast and accurate with your orders. Im there every other day because thats the only place I go since the virus arrived. The ppl are so friendly, always greet you with a smile🙂

The kindness of the employees and the effort put in by the manager, I couldn’t have been more satisfied with their service. To top it all off... my daughter loved her Birthday cake and the taste of this cake was amazing! Thank you for your professionalism will be ordering more from them! :)

First time here in a long time (preCOVID). Always a pleasure. The team at this location is awesome. Quick service with a smile (even with the masks on).

The Berkeley Dairy Queen is great. Check out the paint job on the back wall of the driveway. Pristine. The whole operation runs like a Swiss watch.

Fast friendly service

Staff nice and courteous

The staff are always nice and service is quick. You also can’t really go wrong with ice cream so theres no complaints there. It’s a Dairy Queen, you know what to expect

They are pretty quick with your order but the drive thru is a tight space to turn in.

Ordered strawberry shortcake. Ice cream cake! Really good.

Friendly quick service

Three words, Peanut Buster Parfait!!! My favorite!. This location never fails to please. Very clean. Love sitting outside under the umbrellas or in our vehicle watching classic cars go by and the evening sunset. They even give our dog a pup cup so that he doesnt feel left out of the family treat! I would give them 5 stars if more parking was available. It is well worth the visit when you are able to get a parking spot. They also have a drive thru if you want to take your treat on the road.

Absolutely delightful!

I like this place every time I visit this beach I always buy 3 box of DQ sandwich even it is expensive it’s ok coz it’s so good

Every employee at this location had a very pleasant attitude. I will definitely be back and recommend to others.

My favorite place

Thank you to the staff at Dairy Queen for wearing masks and gloves. We appreciate your sensitivity to these unprecedented times and taking the necessary precautions.

Wish they stayed open later

This place stays crowded through out the week especially when it a hot day the line is all out on 12mile road like when you see this you dont want to go cause you will be waiting a while

Busy during peak times; but great service.

This one has indoor and outdoor seating. We like this location because the workers are always nice.

I’m trying to understand why you guys don’t have a separate line for walk up. I’m sitting in my car right now and trying to figure out why there are 4 guys standing in the drive thru

Good for what it is. We like local shops but sometimes the kids just want Dairy Queen! The staff is patient with their orders because sometimes they do take a while to decide. The drive through is pretty cramped.

Its DQ..always a good blizzard!

Good place. Inside and outside seating, in downtown Berkley. Busy, drive through also busy. Parking just west of store, not in street. Across from Hartfield Bowling. Vanilla soft serve good and creamy.

This is not a full service DQ, which means they don’t serve food, just ice cream, blizzards and all the usual DQ treats. They do have seating available indoor and also outdoor. Service is fast and employees are polite. One of our favorite places.

Fast service and great ice cream on a hot day

Excellent service

This location is by far the cleanest Dairy Queen I’ve ever been too! Staff is very polite and they even have a complimentary iced water area, which I thought was a nice touch.

Always good, good value for large cones or blizzards. Great selection. Lots of new flavors

Drive through was quick and convient, employees pleasant and courteous. My daughter enjoyed her medium vanilla cone dipped in butterscotch!

This Dairy Queen in Berkley has a drive through and is open until 10:30 at night. They also have plenty of outdoor seating as well. The service is fast and everything made to order with a smile.

Service was great!! Wears masks and gloves.

Had national coupon for free ice cream. It said all DQ. Apparently this one does not honor those coupons.....SCREW IT.....Clarks across the street ever since!!!!! Called corporate on this establishment.....never got a call back. So NEVER AGAIN

Good

Whoever took my order today was RUDE af

👍 Great!

Delicious. Friendly service..

Long line but they handled it quickly

The Ice Cream is just as good as always. The service was excellent!

What else can I say about DQ? Just so good!!!

Love dairy queen. My favorite place ever!

Fast fast food. The employees work together to get your order.

Convenient location. Clean. Quick. Staff can be more friendly. ..

This is a nice, clean place. We love it!

I love Bonnie and her husband, so sweet :) Love this location, worked here as a teenager - great people.

Good ice cream fix after a long zoo day with the nice and nephews ;)

Fast friendly service...

Slow service but great ice cream.

Good product but slow service. Mainly because the facility is too small for the area.

Rude rude and rude.... Owner is great, his son (20s)however is a loud rude spoiled brat. A lot of yelling at customers an employees.

Though it was super busy the lines went quick and it was clean. Very good DQ.

Good place to go free ice cream treat for your dog thats our DQ just love it!!

Employees seemed a bit racist. My wife and I(a black couple) were locked out at 9:20pm after being told that doors close at 9:30pm. As i knock on the door, employees seemed to try their best to ignore me and my wife. Finally we made the decision to go through the drive thru. While waiting, i noticed a white couple was let in to order at 9:37pm. After receiving our blizzards, we notice that they werent made correctly with the ingredients that we were upcharged for. When attempting to correct this error, i was told by the employee that they were just ready to go home.

Fast, Clean and kind employees.

Love the drive thru. We hit this place almost every night during the summer.

The drive thru area is pretty small and easy to miss the turn

Ache Eves everything it was trying to, good dq

Dont mind the long line with a staff so friendly.

Moves fast and love that they have a drive thru!

Always a great experience.

Always a cool place for soft serve and frozen drinks.

Free ice cream cone advertised not true. It cost $2 for a small one.

Best dairy in the world clean and good service.

Loud and rude employees. We have seen them yell and scream at customers, literally chase them out swearing and yelling with kids around and trying to fight customers they didnt like.Almost got hit by multiple customers and employees driving the wrong way down the road.

Clean and Fast. Courteous employees

Friendly staff, orders made perfectly!!!!!

The Ice milk substance on a cone aka faux ice cream was totally tasteless!

Excellent service, clean, friendly staff, good ice cream.

Consistent soft ice cream for the $

Its your typical Dairy Queen. Always good.

On Sunday night 4/5/15 I was in the drive thru at 9:30 no one answered so I drove to the window. I was told by a rude young man that they were closed. I said I had called and was told that they close at 9:30. Then he said well we closed early and slammed the window. I live near by and will NEVER go back there again.

They dont serve banana splits in a latge cup

Fast service!

Who doesnt like Dairy Queen.

Its ice cream! Whats not to like?!?

Customer service is horrible. I called bout a cake and they hung up on me which is very rude.

Good n quick