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ARC Automotive
1409 S Camino Del Pueblo, Bernalillo, NM 87004, United States
Appearance
ARC Automotive
Comments
pa
Review №1

To customer service and owner. I would like to thank you for being so professional and kind. Thank you for taking the time to explain in detail what needed to be done with my vehicle. The customer service in the front office made it a very comfortable feeling while waiting for my vehicle. Yes you deserve an A+. Thank you again!

Ti
Review №2

The team at ARC helped us get back on the road when we had to stop on our roadtrip from AZ to WI. They were very honest, open, and helpful. Despite the delays, they impressed us with their professionalism.

Mo
Review №3

They are so professional and amazingly friendly .the most reasonable and friendly place around .Oscar and abe and all the staff are so cool .Go down there and tell them mourice sent you .They will take care of you

Gi
Review №4

Did a great job on my Odyssey. Running great. Its a very busy shop. They are a teaching shop. Working with students. I see them instilling enthusiasm for a very highly skilled vocation. Im glad we have them here in Bernalillo.

Ra
Review №5

I had several OBD codes that were showing up on my 2005 Nissan Frontier NISMO truck and also a noise when I would downshift on the automatic transmission. ARC Automotive had already helped me before on my daughters A/C problem, which they took care of right away a couple years back. I live in southern NM, so to get to this shop would require me to travel 260 miles one way. I was very pleased the first time with ARC Automotives service that I felt very comfortable that the issues I had with my Nissan Frontier truck would be resolved and corrected. I asked Mr Abe Gurule to please address any other issues that might need repairs. A thorough review was done on the truck and any issues that required attention sooner than later were brought to my attention. The Service Writer for the mechanic shop, Mr Theron, did contact me and let me know about what may be needed to make sure I had no trouble later on with the truck. Those that needed their immediate attention and required attention were explained to me and I gave approval to be fixed. When the rear brakes were being worked on, it was discovered that the passenger side axle seal was severely leaking and when the hub was pulled out, they discovered the race had come off the bearing. I was contacted right away and told about this mechanical issue, which was critical to me because if the axle were to get loose and come off on the highway, the end result could be a major setback not only to the vehicle but also possibly having a family member or myself getting injured.All the office staff, Abe, Theron and Christina, and workers, Noe and others, are very nice, courteous and I will make a trip for any major work that any of my vehicles might need, because of their honesty and professional way of dealing with the customers. I would recommend them to my friends without any hesitation. Of those people who live around the Albuquerque/Bernalillo/ Rio Rancho area, they have a shop that will take excellent care of whatever mechanical work they may need. I had a tune-up, brake job and OBD codes taken care of and I am very satisfied with the work. I will give ARC Automotive an A+ for their work.Ray ParraLas Cruces, NM

Ma
Review №6

Great staff! Fair pricing!! Highly recommend for ANY and ALL of your cars’ mechanical needs! I couldn’t be happier with the work that was done on my Eclipse!!! These guys are simply the best and I will not be taking my vehicles anywhere else!!

Ch
Review №7

Ive been going to Abe for years since the beginning. He has always taken care of all my cars. He provides honest, quality service. Unfortunately I moved to Vegas, NV so I am bummed I havent found someone like him in Vegas!

An
Review №8

ARC Automotive is the ONLY shop I trust to repair and maintain my vehicles. I am always treated with the upmost respect and the technicians explain any and all options for my repair or maintenance. One of my vehicles has over 260K miles and still runs like a champ! They treat all my vehicles like I do, with care and consideration.I also know from conversations with the technicians that they are dedicated to continuing education regarding new technology and repair on newer vehicles. This shop is genuine and hardworking, I trust them to keep my vehicles in top shape and my family safe.

am
Review №9

Great service. Got my car in same day I called them. Abe and Brandon were both very professional and helpful. Thanks for getting my car fixed so quickly!!

Ra
Review №10

G and Noe are very reliable mechanics. They are straight up and tell you as it is. There is no BS when coming with them- I had a full engine replacement with my 03 Nissan Altima and they did a phenomenal job. The job took awhile because I did not have the money to pay for it at first. They were very patient and understanding of my situation. I highly recommend this place if you are looking for a trustworthy mechanic. I even have the invoice number to prove it ;).

Me
Review №11

These guys are amazing they fixed my A/C no problem at all! The techs were all helpful and answered any questions I had. They were all so nice and helpful. I highly recommend them to anyone who needs anything done in thier vehicles.

Co
Review №12

The service was outstanding. The great mechanics took the right steps to diagnose my cars issues and fix them correctly and efficiently saving me not only money but a lot of time.

An
Review №13

Staff is awesome and they do great work at a great price.

Ru
Review №14

These guys are the best. Everything we have had done on our vehicle has been high quality work. They are honest, fair, and reasonable. We got work done on our Xterra, and we were highly impressed with the services rendered. We have had no issues, and will be returning to ARC automotive for all our future automotive needs!!

Si
Review №15

I have had so many bad experiences with mechanics over the years, but I love the work that Noe does on our car and how honest they are. I have an older vehicle and a pretty tight budget and they’re always upfront in whether or not a repair is urgent, can wait, or might not even be worth it. They always took great care of the regular maintenance too!

Co
Review №16

The service at this shop was outstanding, it is a very clean and organized shop. Very honest and knowledgeable mechanics. I would recommend it to all needing auto repairs or diagnosis.

An
Review №17

Good work at an ok price it just took a lot longer than I was told..

Ma
Review №18

Awesome costumer service and their work is guaranteed! 100% recommend

Do
Review №19

Traveling threw town check engine light came on waited for shop to open at 9 and didnt open on time mechanic was rude said he couldnt help me right away I had to wait till he had time to help me. Charged me 120 to just look at what the problem was and then 200 to fix it. I paid to have it fixed and was almost to my hometown when the check engine light came back on. Went to my regular mechanic in my hometown and he told me that they didnt even fix anything on my car it looked like they just turned my check engine light off. I dont think this shop if very knowledgeable and they dont know what they are doing. The shop was dirty and very unorganized. If I could I would not even give this shop 1 star it deserves no stars!!  I wouldnt recommend ARC automotive.

Mi
Review №20

Dont go to this place theyll rip you off!!!

Mi
Review №21

Great mechanics, very through fixing vehicles.

Ms
Review №22

This place gives Mechanics a bad name!!! They saw me walking in as a women that doesnt know anything and didnt even care to explain anything!! They repaired my vehicle without giving me a price and stuck me with a 800 dollar bill!!! I will be calling the BBB on this rip off shop!! If I were you stay away from this shop!!!!!!

Ry
Review №23

Excellent

mi
Review №24

Great auto repair.

JJ
Review №25

Great service.

Ce
Review №26

Very good service and excellent price, pay 30% less than what my mechanic charged me

Information
9 Photos
26 Comments
4.3 Rating
  • Address:1409 S Camino Del Pueblo, Bernalillo, NM 87004, United States
  • Site:http://arcautomotivenm.com/
  • Phone:+1 505-404-8407
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5AM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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