Great people will knowledgeable they are really good people to deal with

I would have given them a lower rating if I was allowed to by this site. Similar to all other reviews. I cancelled an order as they did not have the part I ordered. Have been calling them for the last 5 months to get a refund. They screen their calls and will not pick up if you call from your regular number. However if you call from another number they will pick up, then David will make up some excuse of why its taking him so long to issue my refund.Buyer beware only do business with them when you can see and test the parts.

Had the parts i needed.Got them ready in a very timely manner and David was super nice.In and out quickly.

It good service and nice people

I have been dealing with David Vines for the Last 4 months. It took him two and a half months for me to get me my parts. I was very understanding and gave him his time. When I finally got my flywheel it looked like it had spent the last year in the rain AND it was for a manual not an SMG. I shipped the parts back and he told me he would refund me in which I told him to deduct 80$ off the price which was what it cost him to ship to me because I wanted to be fair. It has been 29 days since he RECEIVED the parts and is now ignoring all of my phone calls texts and whenever I call the office he’s “out to lunch” and for the third time has been “dealing with his son in the hospital” I have been told by him “just two more days” for two weeks and then the last week he refuses to answer me at all. David vines is a crook and a scam and do not use his services EVER

This is a total scam of a company. They sent my friend the wrong parts for his BMW. My friend sent him the parts back and then never heard from him again even though he was promised new parts. The company won’t give him a refund either. Don’t buy from this company.

Great service. Reasonable prices

Please do not deal with vines automotive. David Vine is a dishonest person that come across as a nice guy but adviously is a wolf in sheeps clothing.

Ive been buying parts from Vines for several years now and have had excellent help and service. The Staff has always been very helpful and pleasant to deal with and everything has arrived as promised. I will continue to use them and would and have referred others to them, Keep up the good work - John L. Neal.

Waited on a rim for a month.. Called every week and they always said it was being shipped and would be here in two days or the distributor shipped the wrong rim and they would call me as soon as it got there..(yet THEY never called ME - NOT ONCE).. I finally went and got a refund after four weeks. I understand if you cant find the rim, but just be honest.. Dont take $150.00 from me and lie to my face and tell me youll call me in two days when it comes in. I FINALLY had to just show up, get a refund and order the rim myself... A complete waste of a MONTHS worth of my time.. I gave them the 1 star because they were at least always nice to my face..😁

Ive ordered from them many times and always gotten good service and fast shipping. Their prices are almost always much better than other places and I usually buy all my brand new OEM BMW parts from them as well as a few used parts to keep my 20 year old Bimmer going.

The only reason I’m giving this Awful, unprofessional, Fraudulent company 1 Star is because I CANT give them Lower . The are extremely rude and Nasty . And will steal your money . DO NOT GO HERE . I ordered 500 $ worth of parts from them . Never received them and they gave me run around for 3 weeks before I had to file a fraud charge to attempt to get my money back. The owner DAVID VINES is very racist and unprofessional. I’m honestly shocked their still allowed to operate whileContinuing to swindle people out their money .

Really nice people and quick service. Definitely will visit again.

I sold them my 2006 bmw months ago and they have yet to pay me. I’ve called at least 25 times and I’m told my address was lost or the money order got lost or I’m the guy who screwed You over and I will mail it today. My attorney will be sending them a letter and I will see him in court. Do not do business with them.

I ordered a used vanos for a 2004 530i, price was great, service was great. It showed up to our shop in Houston Texas on time. Its a shame I cant find this kind of service and readily available used BMW parts here in town. Thanks Vines, Ill call you guys 1st from now on and save the headache of shopping around.

Buyer BEWARE! I ordered BMW parts on July 11th. The parts never came...He said mirror came in shattered and he had to get another one. After two weeks, I lost the job. Called to get a refund. When I could get them to answer the phone, I was told that the person that knew how to run the credit card machine wasnt in....I was told repeatedly that I would be called back. They NEVER called back. They werent answering my calls and I was having to call from other numbers. When I did get the owner, he said he would handle it and call me right back. Didnt happen. I am now trying to go through my bank to get my money back. I paid $575 for parts I never received and now they wont refund me! TERRIBLE BUSINESS!

Very knowledgeable and convenient for spur of the moment needs .

Been waiting four months, yes 4 months and still haven’t received my part or Money back which I’ve been calling EVERY DAY asking for. Have a lawsuit in motion and I dealt with David Vines who lies about calling back and taking care of the customer

Ive been using Vines for parts ever since Ive owned BMWs. They are prompt, fair on prices, and have excellent service. I will gladly continue to give them my time and money.

Ive been using Vines since 1990 but theyve been in business a lot longer than that. A name you can trust for great parts prices and advise. If you ever need to order anything, they have quick turnaround too. They know theyre Beemrs. I wouldnt use anyone else.

This dude David is a real RACIST piece of crap person, I think the word Tension and Engine doesnt sound the same then he claims that he doesnt understand my English, is like his southern accent sound a lot better than mine.People like this shouldnt be doing business at all until they clean their heart from racism especially they are from ALABAMA.

If I could give 0 stars, I would, but that is not an option. On August 6th, a part was purchased, and when it finally showed up, it was the wrong part. After a long run-around we finally got the part that we needed, but when it was put in the car, it didnt work! We returned both the first and second parts on October 8th, and we are STILL trying to receive our payment from Ron Vines, and it is APRIL 12th! We have gotten the run-around from Gary and Robert, who keep telling us Ron isnt available, or is out for a delivery, blah blah. We have been trying to call Ron since October, and he refuses to speak to us. Now when we call, the phone is picked up and then hung up, and we have not received our payment. All we are asking for is for Vines to pay us what they owe us, but they are refusing. They have stolen our money, and Ron Vines refuses to speak to us to settle this. I will delete this post once our money is returned, but until then...ZERO stars for Vines Automotive. DO NOT PURCHASE ANYTHING FROM THEM!!!

Can get what car parts u need used are new.they know what they are talking about .

Do not let them charge your credit card before seeing the part in hand thats a big warning

Horrible business. . I sold some parts to Vines in Sept 2014 (they called me on a referral looking for hard to find parts). I have been trying to collect payment from them for more than 6 months now and have gotten nothing but lies and the run-around. Ron Vines has told me directly that hes mailed payment to me at least 10-15 times, but nothing has ever been received.

They never call you back, and I have a specialty repair business. Forces me to deal with one of their competitors. Prices were fair to high IMHO which I can deal with....Just dont have time to make them do business with me.

Very over-priced parts but sometimes no other options.

ORDERED PARTS FROM SHOPS AND DO NOT PAY THERE ACCOUNTS

I often make purchases for my older BMW