This is the only place where I purchase my son’s art supplies from. We do not go to chains or any place online. They are always friendly and have a great supply of everything we need. Most recently, I had forgotten to get my son a pad of paper that he needed for his work. Melissa graciously allowed me to come in a few minutes after closing. She really made my day.

UPDATE: Just want to give Ben at Plaza Art in Bethesda a shout out. The day after I posted the review below, he reached out to let me know that (1) not all the materials I ordered were available but that he put in an order from another store and that if the materials werent in when I picked up my order, they would be in shortly after, and (2) he let me know that he reached out the people who can control the online coupon in the hopes that they could help me (no guarantee). Thanks, Ben for circling back and to see what you could do. Whether I get the coupon or not, doesnt matter, just grateful for the attempted assist!ORIGINAL POST: Bought supplies for a drawing and painting class at Glen Echo Park. Instructor sent an email stating that kits were available at the Bethesda and Rockville stores.. nope, not this specific kit. Had to order each (30) item online. Signed up as a new customer for the e-newsletter and $15 off coupon for new purchases. Email confirmation sent with coupon code. Tried to apply it and was told it was invalid. Purchased supplies anyway and called store immediately to see if coupon code could be applied. Was told, no, we cant control anything through the online store. $300+ on supplies. No interest by staff to help me out and figure a work around. Cancel order, try again? Take order over phone? Nope. Frustrating experience.

A wonderland of materials and gifts with a pleasant and helpful staff

I love this place. I went to one, and they were out of the product I needed, so the people there helped us and told us what other locations had the specific item. 10/10 customer service. I love plaza art!

Best art professional, quality art suppliers in the area.

Great deals. Gets expensive with paints/brushes/etc etc...

There are several Plaza Art stores in the region, but this one is my favorite. I feel the staff here are the most knowledgeable and interested in connecting with their customers; i.e., like the in-store visit with a watercolor expert from Daniel Smith last year.Surprising depth to the products being offered here (the store has two levels, so dont let the small upper level make you think that they dont have much space), and they always have customers scattered throughout the store.Highly recommended, and they get all of my local art supply business.

Great store...Rockville store is bigger and has more to choose from than Bethesda or Silver Spring. Plaza Arts prices are pretty reasonable and competitive. And some of their sale items can be really big bargains. Always worth checking out.

Absolutely amazing. As soon as you walk in they ask if you need help.This is really the best place to shop for supplies. I love that they are less interested in selling you the most expensive item and more interested in what you actually will need. That kind of service is what makes me come back and I wish more stores had this kind of an attitude!

Amazing experience every time I come. The staff is so friendly and knowledgeable, and you get amazing coupons if you sign up to be a member. The staff really help you purchase items at a reasonable price and give great artistic advice on materials and what items to get.

This is a very well stocked artist supply store with a very knowledgeable and friendly staff. In addition to fine art materials of every sort, the store offers a gamut of craft kits and supplies. It also does custom framing and sells framing supplies and mats. It has a small parking lot adjacent to the store on Old Georgetown Road.

As soon as I walked in they asked if i needed help. I handed them my list and she happily led me around, selecting exactly what I needed. Being a student who is taking an art class for general education, I was very happy she also gave me recommendations. On the whole the store is fairly large and had everything I needed.

Great staff, who were all very helpful. I went in intending to get custom framing done, but they were very up-front that it wouldnt be done by the time I needed it, and offered lower cost ready-made frames as an alternative. The frame looked great with my piece of artwork, and was also discounted off of its regular price, so they saved me quite a bit of money overall, and I have everything I need, the same day I walked in. I would definitely recommend patronizing this business.

Helpful staff and good selection

Great staff! Very welcoming and they went out of their way to find things for me.

Store shelves were picked over, with critical items not replenished

If you want to buy brushes this is the place. Great selection and good quality for the price.

Great art store with friendly and helpful staff. Sign up for their rewards program and they email you all kinds of coupons. Definitely one of those places where I always buy more than I came in for haha.

Whoever does the hiring for Plaza Artist stores is killing it: The staff is aces. Theyre a bunch of friendly, knowledgeable folks who are keen to help you find just what youre looking for and have all kinds of tips and tricks for making the most out of your purchases. And theyre really nice too. The other night I was there until a whisker shy of closing time and Jordan and his coworker did a search on the floor for a $3 item that their system said they had and couldnt find. They ended up calling the Rockville store for me to arrange a hold-- for two Micron pens that I wanted in a particular tip size. Im sure they were ready to go home and put their feet up (and seriously, were talking about $6 worth of product) but they still did their level best to help me out and made me feel like a valued customer.And apparently students get a discount so ditto what another reviewer said-- shop HERE. Or another location.(And for what its worth, the folks at Rockville are pretty awesome too!)

Excellent service, great advice on product choice and use, and always friendly! Much better to get your supplies here than a big-box store.

Art students -- stop buying crap at Michaels.... this place is legitimately awesome and has a large selection of high quality stuff. Highly recommend!

Great staff, a great location and store layout, and I love how they carry supplies that are generally less common, but at a great quality.

Lots of supplies. Helpful staff. Got myself some sketchpads for ink and pencil.

Best service ever! Eds the greatest!

I needed to buy high-quality manga pens. When I walked in, it was manga paradise!

Best art store ever!Best service and variety of supplies

Great prices great staff knowledgeable and polite 10 stars

Service left something to be desired but great products and services offered

Knowledgeable & friendly staff, good selection and prices. Parking!

Almost everything is there for the artist who loves painting, framing and the like.

Very helpful staff, good collection of supplies.

Very friendly helpful staff.

So fun. Lots of supplies

Staff was extremely helpful and courteous.

Great custom framing job!

All the art supplies you could want and super service.

Large selection of art supplies.

They didnt apply the discount I saw they were advertising. Didnt have what I needed. I purchased a medium that was already opened and drying out.

Excellent service!

Love this place!!