My visit to Pampillonia was few years ago. Sacrificing one of my day-off, I made an effort to travel over an hour to reach their store, finding the address wasnt easy (following the GPS), parking was complicated and paid (I had to get parking pass from the store). But I was exited! I wanted to visit the store because of two reasons: I liked one pair of diamond earrings that I saw on-line and I wanted to see in private, before to purchase (I was ready to make the purchase). Second reason was that I had a genuine vintage diamond ring, that I wanted to sell.Well, Pampillonia store was a HUGE disappointment! First, I was not treated as a valued customer from the beginning. The earrings that I was interested in resulted being sold, however the sales person wasnt enthusiastic to show me something similar. But the biggest disappointment for me was the owner. Let me clarify, that I prior to go to the store I sent him an email with pictures of my vintage ring for sale, and he was very interested in it! However, when I was there physically in the store, the owner was sceptic, he took my ring and went somewhere inside, he didnt invited me to sit down or to come in the back office with him, I had to wait standing there and I didnt feel comfortable. He came back with an offer that was a joke! He also doubted the age of my ring! I know and I am absolutely certain about the provenance of my heirloom ring!There was no purchase and no deal, as you can assume.In the end, I was interested to see one pair of antique earrings from the window. The owned didnt even bother to show me these earrings! He just said that they are VERY expensive, may be assuming that I am VERY poor!In Pampilonia I met nothing else but ignorance, arrogance, humiliation!
Steve Pampillonia helped me custom design a right-hand ring that I absolutely love and is completely unique to my style. He patiently and artistically sorted through all my ideas from Pinterest to arrive at the design, then cast it in a plastic mold so I could see it on my hand before real metal and stones were used. This was very helpful in my decision making process and helped me feel confident that the money would be well spent. It was a lovely shopping experience and I highly recommend Pampillonia for all your future jewelry needs! They have gorgeous vintage pieces as well :)
We had a wonderful experience. The quality and prices were very fair. Extremely happy and would recommend this location to anyone.
A stunning jewelry store with magnificent pieces unbelievable prices and exceptional service
We had to liquidate jewelry from my mother-in-laws estate fairly quickly. The staff was professional and courteous. It was all handled with integrity and efficiency. I would recommend them to anyone for estate jewelry sales.
They treat you like family! I could not have imagined a better experience. Farrah, Trish and team did an amazing job resizing my antique engagement ring. I will definitely be back!!
I recently inherited several vintage pieces of family jewelry and wanted to sell them. I went to many different stores throughout the DMV to get quotes. I was blown away by the professionalism and expertise of the Pampillonia staff. They gave me a great quote that I knew was honest (I had had the pieces appraised). Steve and Dino Pampillonia were a pleasure to deal with along with another staff member named by the name of Steve. I had such a good experience, I went back a week later and sold a few more items to them. If youre in the market to buy or sell jewelry, I highly recommend Pampillonia.
The Pampillonia team is fantastic! They have an amazing collection, and are always helpful both in buying and selling jewelry. Ive had a few pieces made, and their work is second to none. They make buying jewelry fun - the way its supposed to be!
Wonderful staff that was so helpful!! Highly recommend this staff because they are responsive and knowledgeable!!
A great experience! For two years now I’ve sold jewelry to Pampillonia that was donated to (but too valuable to sell at) our school sale. They gave me the best prices by far of the 3 places I consulted, they repaired one piece, and they were knowledgeable and educated me about the pieces I brought in but knew little about. So glad they’re moving to Bethesda Row next year.
As executor of an estate, after googling estate jewelry I contacted Pampillonia, which e-mailed that I could bring the items for appraisal at my convenience. The reception was both personable and professional. Pampillonias offer excelled that of another firm. In sum, excellent service, excellent price, prompt payment--what more could one want?
Really kind staff once you’re in the store and making a purchase, but good luck trying to get anyone to return your phone calls or emails. Website is also slightly outdated, and they don’t perform a few of the services that they advertise. Make sure to double check with them before visiting the store.
Jewelry is gorgeous and the staff perfect. I have been helped by Richard and Trish and Farah. They take care of every aspect of buying and caring for your jewelry.
My fiance and I went looking for an engagement ring and wedding bands at multiple jewelers in DC. Pampillonia was, by far, the most helpful and sympathetic.We wanted something unique and of excellent quality, while still being on a low budget. Every other store we went to only offered the most generic and in style rings for thousands over our price range, and there were limited and expensive options for personalization/custom design. When we walked into Pampillonia, Steve Pampillonia and his family welcomed us with genuine kindness and client-oriented service. Within 5 minutes, Steve brought out an unfinished ring setting that was exactly the design I had been looking for and nearly given up on finding.Pampillonia worked with our tight deadline and somehow finished my BEAUTIFUL engagement ring with the exact stone I wanted (which Steve let me pick out of a number of color/quality options and had cut specially for the ring). In this short time span, Pampillonia also helped us find and size the perfect unique platinum wedding bands that both my fiance and I LOVE! And all this, Pampillonia did for us at the most conservative prices (even adding suggestions and military discount to make the rings cheaper for our young wallets)!For anyone looking for high quality stones/stone setting, unique and timeless jewelry, beautiful estate rings, sizing platinum, honest and exemplary service...etc., I would recommend Pampillonia a thousand times over.
Oh how I love Dino and Farah! They are very professional, friendly and very knowledgeable. I recommend that all my friends and family members visit Dino and the Pampillonia family. It will be a relationship that will last forever!
Professional personalized service tailored with you in mind. Did an amazing job replacing and matching a diamond setting in my mothers wedding ring. Thank you!
Super helpful, kind, flexible! They made me the perfect engagement ring to propose to my lady with
I wanted to give my fiancee a family ring but the only thing I had was not a suitable engagement ring-it was a very strange, swirly 60s-era design. But it had a few diamonds that I thought could be used in the design of a new ring. So I brought my family ring to several Jewelers before coming to Pampillonia. Every jeweler I met with encouraged me to trade in my ring and get something new, which defeated the purpose all together of having a family heirloom. After half a dozen jewelers, I met Richard at Pampillonia who made me truly excited about remaking my family ring into a period piece. He told me all about the diamonds on the ring and told me he would use machinery from the same era as the diamonds were cut (circa 1890) to remake the ring. My (now) fiancée loves the ring and I was thrilled with how it turned out--it is hard to believe its the same ring!I went back to Pampillonia for our wedding rings, which we also love, and I would highly recommend to any of my friends that they go there for jewelry- especially custom pieces. The staff is very knowledgable and friendly. Wish I could give them 6 stars.
I took my GIA certified Tiffanys diamond to sell here. When they were appraising it he told me he was having trouble locating the Tiffanys serial number and was getting nervous in a way like he was doubting me as a seller. Once he found the serial number, he made me an OK offer to which I told him I would think about it since I was shopping around for a best price. When I took it back to him, he gave me the run around - Im assuming because I showed him the GIA cert which had retail value on it and took back his written offer to me that I had with me. He took the diamond again to look at it and said, I cant find the Tiffany serial number (despite it being on the GIA cert and the GIA number being on the diamond) and said he was, going to pass. Unprofessional way to do business and made me feel very uncomfortable throughout the process.
Timely and excellent service