Amazing fast service! Everyone was super helpful and very friendly. Highly recommend!
Best tyre service and any car work in bethlehem and Allentown. Guys are so amiable and friendly especially Marcus. Truly referable for any car job.
I recently went to the Bethlehem Union Blvd location for an inspection. The service was qreat. While sitting in the lobby while my car was being inspected, a couple customers came in that were having troubles with there cars. I was very impressed listening to the manager talk to them. He seemed extremely knowledgeable while explaining to the customers what some of the possible issues could be. These issues had nothing to do with Mufflers or Brakes which I always thought was the core business for Monro. I would not hesitate recommending this place to anyone.
Absolutely the best auto mechanic experience i have had to date and can not imagine one that might potentially surpass it. Was greeted warmly by John who assured me that they would fit me in that day. A couple hours later my car was fixed by Marcus and because the issue turned out to be something minimal they didnt even charge me. I will absolutely be a returning customer as well as recommending this location every chance i get.
I did not catch the name of the two guys working. I had a nail in my tire these guys took care of it and patched it up within a few minutes. They were very honest, provided me a couple tire options and pricing sheets. I will continue to use this shop because of the great service I received last night. Thank you both.
Staff was very friendly and were focused on making sure me and my car were taken care of. will be going back for most of my car repair needs in the coming years for sure! highly recommend if you want a shop that will take care of your problem and not try to upsell you every time you walk in the doors.
These guys are one of the few honest guys around anymore. Great prices and quick service. Thank you again. (Nissan lady)
Highly recommend these guys! Car was running funny coming home from family holiday, these guys got me in, explained what i needed, showed me what was wrong and got me back on the road! Thank you john and crew!
I went in for an oil change & they were very professional and friendly. My car was also done within a matter of minutes. I highly recommend!!
Hands down the best place to go. Job was done quick and done well. Couldnt be happier with my choice. Thanks again John and Marcus for all your hard work.
When in just for a replacement break light. The owner was so generous and super nice .
These guys are great! Stopped in on a Saturday while on a road trip for the holidays, they not only got me in right away but gave me great service!
Not good they did brakes and rotors did a oil change and broke my oil stick and said it was already cracked it was not broken when I brought it there IAM filing a complaint apparently they didnt know how to open it. I will not be going there again for any other services
Chris takes the time to explain our car issues and repairs it once and done. My first visit there was about a year ago and I knew what was wrong with my car but I needed to be sure this place can be trusted and sure enough they were. So we decided this will be our to go place for car maintenance. Good job Monroe auto service great employees.
I went to Monro Muffler Brake and Tires on Union Blvd today to get a oil change on my Pickup. The tech that worked on my truck pointed out items that were going bad on my truck. I didnt have the money right now to get it fixed, due to Christmas being last week. I will definitely be back to have them fix my truck in the next few weeks. The manager on duty was very polite and explained all the repairs to me in detail. Great Place to get your car worked on.
Got an oil change not even 2 weeks ago now my car won’t run 👎🏽
I recently had my muffler replaced by another location. I went back to the place to have it looked at since it did not sound right at all, they did nothing. I decided to go to Monro Union Blvd location since they did excellent work for me before. They took my car in right away and took care of the issue. I will no longer pick another place over Monro Union Blvd location. You guys rock! Thanks for your great work.
Great service !! Great team they have working there.
If someone comes in the same time of me and says they dont have an appointment and I do, why do they get their serviced for the exact same thing as mine, and their car is brought in ahead of mine and I have to wait one hour and 15 minutes?
Chris was so accommodating, helpful and prompt in helping me give my tires some love. The prices and services are phenomenal and this is a place that you can TRUST to be reliable, knowledgeable and there for you. I am so thankful for their help even when I showed up 30 minutes to closing. I will be back. If you have any apprehension, dismiss it because this is BY FAR the best servicing experience I have had the pleasure of being a patron for.
Always has great service and great people, been going here for years.
Went here just the other day to get my inspection done and get two new front tires. Not only was it all done efficiently it was also done well. The guy at the desk that helped us (I think his name is chris) was super nice and informative of what was being done on my car and broke down the cost of everything. I highly recommend them if you are looking for a good, trustworthy shop to go to.
Store manager was ignorant about company policy refused coupon I had to call the district manager to inform the policy of Monroe the store manage was not professional and beard off his face on the other hand the mechanics Were very professional and would go back if didnt have to deal with the manager
Just had an oil change and tire rotation there today and as always the service was the best. The guys there are always so helpful and friendly. I have been using their service for years and will continue to do so. Highly recommend!
I have been using this store for all of my car services for almost 4 years now. They are honest, very auto savvy and helping people. I recently had to toe my Odyssey for the problems I was having with my battery. My battery was not holding charge and keep dieing, I recently had my battery replaced at Sams Club, and while I was driving airport to fly to California, I got a call from my wife that our Odyssey died again. I felt very helpless because my wife cant handle such situations. I immediately called Mark at Monro he not only took care of it but also fixed the problem, while I was attending an important training in California. The problem was a hard one to find but he and his colleagues found and fixed the problem with my A/C relay system. On top of that they did not charge me an arm and a leg I just could not believe that there are still such good auto shops around. This is not the only time that they had showed their knowledge and honesty, they are always very helpful and the best part would not tell you to have unnecessary services done. I am one of those guys who always keep their cars fully maintained and take my cars to service mostly on time, I need these kinds of good people whom I can trust without any doubts in my mind. Honest, Knowledge, Reasonable Price and Fantastic Service thats all you need.
Had an appointment for oil change today at 8-30. Took 2and a half hrs. I was told its first come first served, except that I was the second car there. Why take appointments? Bring in more help.
Mark and the crew are all very friendly n accommodating. They do very good work. Ive been going to this shop since 2002 and I plan on staying here as long as these guys are running the shop. Ive witnessed mark dealing with a customer in front of me. The guy was giving him a very hard time about something that had nothing to do with Monro. Mark handled it extremely professionally, not once did he make a face or retaliate. I was next and Mark didnt carry over any frustration from the previous customer. Thats A+ customer service. Thats not easy to find.
Forgot to have something done at my appointment on easton ave! Went to Google the number and found i was closer to this shop. Stopped in to find Chris is just as friendly as Jon! Love the quality of service i find at Monro!
John was awesome. Very helpful!!! I was in and out!
The mechanics at this Monro are always honest, reliable, and sensitive. Cars cost a lot of money, but these guys are always looking out to do the best job possible and keep the cost in check. They have always shown me the different options, as well as shown me exactly whats wrong with my vehicle. I appreciate their help, especially since I have no idea how to fix a car myself!
Went in Saturday, 4/28, for an oil change and tire rotation. Outstanding service and workmanship as always! Thanks Mark and crew!!These guys always do a fantastic job, extremely professional and put in the extra effort. They just installed new shocks all around, and the front passenger was rusted in place. They removed it with ingenuity and installed the new one without issue. I will not bring my car anywhere else! Mark and the entire team are outstanding!! Thank you.
These guys did a front end alignment on my wifes car on a Saturday despite being overbooked by their regional manager. They stayed late to make sure the vehicle was safe to drive. Also I found a $20 off coupon online which they honored. Everything worked out great, thanks a lot. A+
Chris the tech is magical, he has such a kindred spirit. We vibe so well and his beard is on point. I will never go any where else to have service done .
Excellency in service. Between Mark, Ryan, Josh and the guys it doesnt matter who helps you out. These guys are skilled workers with attention to detail and a great knowledge of their field. I will not take my car anywhere else! These guys are like family i highly suggest this Monro. Trust me, you will not be disappointed!
Some of the best mechanics out there! Their service is great and they are trustworthy! Our family has had problems with other mechanics but, not Mark or Josh! Whenever I hear someone needs a mechanic, I first recommend Monro on Union Boulevard!
Mark and his staff have been repairing my vehicles for many years. They provide fair and honest service. I just had repairs done to my truck. The job was done on time and for the price quoted when I brought it in. I recommend them to anyone needing service or repairs.
Needed work on brakes, an oil change, and replacement of a gasket. They gave an estimate, and when all the work was done the total was exactly what they estimated. The work was done in a reasonable amount of time and everyone at the shop was very friendly. We will definitely be going back there for any work we need done. John and Chris were great to work with.
Ive been taking my truck to Monro for a few months now, the guys there are always up front about any issues and cost. Although they consistantly seem to be short staffed, the work is always quality and reliable. I feel bad for these guys sometimes with all they have to deal with, but they are always courteous and apologize for any delays.
Since moving to Allentown few years ago my wife and I had the luck of finding this place. Mark, Josh and the guys here do a great job. If you are looking for quality work at a honest reasonable price with great efficient customer service then you need to come to the Monro on west union blvd in Bethlehem.
Been coming here for years, some of the best service Ive had since coming here. Chris and Steve are doing an awesome job . Thanks guys keep up the good work .
I have had my vehicles serviced by Mark and his staff for many years. Every experience has been positive. Mark consistently exemplifies professional integrity. And his staff works diligently to ensure a high standard of workmanship. I highly recommend the services of Monro Muffler Brake & Service (Union Blvd., Bethlehem).
Same day service and done correctly the 1st time! Ive had horrible experiences with different companies an i am happy to say i found a great place to bring my car now! John was very informative and trustworthy!
New to the area and I found my new go to spot! Super friendly staff and reasonable prices, also got an appointment on short notice. Would recommend to anyone!
Needed brakes on my smart car and they had an amazing turn around time in and out and quality work
Going there for oil changes for years
Great service, good people very fast and efficient
Monro is always fair and reasonable. They do great work. They do not try to add unwanted services. I highly reccomend.
Been going to Monro for 8 years. I recently got another car and I just took to Monroe for its first oil change and Ive never had any problem always use their coupons those are the best. Mark Burns the manager and all his staff have always treated me well.
My wife and I have been using this shop for nearly two years now. We wont go anywhere else. Mark and his staff are honest, professional, fast, and do good work. Excellent service all around.
Chris is the best! Id like to see if he works as hard outside of monro as he does while there! ;) Keep up the amazing work, Ill be back!
Sooooo. I had an appointment set for 8 am. Parts were supposed to be order and everything was set up so I could get my inspection state sticker ASAP. My car wasn’t even looked at until 12:30 today. Why make an appointment if your gonna push my car off till you feel it’s necessary
Mark the manager at this location has worked on our entire family’s vehicles for over 10 years. When he moved from the Monro located at the BJ’s on Airport road our business followed him. He and his team will give us honest assessments. I highly recommend this Monro Muffler!
Have been coming to this Monro for almost 5 years my favorite auto place to go to Mark Is the best very honest hard worker also very knowledgeable.. We moved to Nazareth last year & we still are going to Monro because of Mark.. More places should have honest workers like him ... A couple of years ago my daughter who was a teenager went to 3 stores to have someone help her with her headlight that was burned out, Mark was the only person that took the time to replace her lightbulb every since that we are committed to Monro Mark is the best !! He is great for the business !!!
Such an honest, professional, and helpful crew! I’m so happy I decided to take my car here. It’s not everyday you get helped by people who genuinely care.
A great local brake & muffler shop that can do state inspections, too! I had shyed away after some problems, but came back after a swift change in Management. They are much more customer-focused now, & a pleasure to deal with! Check out their coupons & specials, too!
Never had any problems here. Ive been going here for years and years with both my car and my husbands. theyre nice and by all means go to either their app or their website and you get coupons
Ive been coming here for years and Mark and the guys are great!! Always do a great job and never anything that doesnt need to be. I would highly recommend if you want honest mechanics.
Knowledgeable and friendly staff reasonably priced services. Quick appointments
Great service and great workers... Everyone is honest and very helpful. They know their stuff, so if you have a question don’t be afraid to ask
Mark and his crew are fantastic. I always receive excellent service and refer anyone ever in search of a solid mechanic. (Ive been utilizing their services for close to 18 years!)
Always a great experience. Chris keep up the amazing work.
Monro is my favorite place to change oil and filter, plus other services that they provide professionally. Thanks Monro for your excellent service to the public.Jose L Santiago, Allentown PA
Had emergency with plastic cover underneath car got me in right away n tool care of it great job nice manager
Always a great job by Mark and his technicians. Honest,Friendly and knowledgeable. I recommend this shop. I have been a satisfied customer for years.
Awesome customer service and very honest!
These guys r the best! John and chris have been servicing my vehicles for years! Now they are close to home this was a great SURPRISE! I tell everyone how great they are!
Everyone was so helpful and curious. Great job at a great price 👍🏻Came in at the end of what was I’m sure a long day - the guys we’re willing to helpWill be coming back for sure!
This Place has trust worthy people working here. They helped me through thick and thin. Theres a guys that goes by the name Mark and he is the best man for the job I give him my trust.
Quality work, great prices, knowledgeable and kind staff. Thank you chris for taking care of my needs.
I’ve been coming here for years and never had an issue. These guys are very trustworthy
This place is great ! Ive been going to the manager mark for service for over 10 years and I followed him here when he transferred. Great crew and very honest. 👍🏻
Excellent, quick service. No pressure to buy other services. Great inexpensive place to get an oil change. Staff was very kind and helpful.
They where also so kind and helpful. Explained to me what was wrong with my car and broke down price from pieces to labor. I know I made a good choice.
Just want to thank Mark, Joshua and the rest of the crew at monro for the excellent work that they do. I have the pleasure of knowing Mark from when he was over at the airport road location. The customer service is the best Ive seen in a longtime. Honest, fare pricing and knowledgeable of all phases of there craft. This team needs an award along with a raise for job that they do to keep customers riding. I hope this gets to the corporate office beause they need to know about this team. Thanks always
Chris, the manager, went well and above to earn my customer satisfaction. Takes pride in his work and it really shows!
I really appreciate Mark, Josh, and the entire staff at Monro. Thanks for being honest and reliable. Your professionalism is great appreciated and you guys never disappoint.
Love this place!! They are super honest and very professional! I won’t go anywhere else ever !! The rates are amazing and they actually do the work at a level that is beyond the standard
Always a great experience. Have been maintaining my cars for years . Wouldn’t go any where else 😄
I’ve been coming here for years. Great people and great service. Very honest!! Just ask for Mark, he’s the best!!
Excellent communication and service I will definitely be returning in the future for my vehicles repair needs!!!
My recent visit to Monro Muffler Brake & Service was a very pleasant one. I realized I was due for an oil change. My work schedule is very unpredictable making it hard for me to make and keep appointments for almost anything. I showed up with no appointment and although they had no slots available until Friday which was 2 days away, they squeezed me in. They took the time to explain my options and were courteous throughout my visit. The manager Mark and I were speaking about a recent incident were someone side swiped my car and broke my side view mirror leaving an ugly streak alongside my driver side. Mark asked me if I would allow him to see if he could remove the streak by buffing it out, I agreed and 5 minutes later the streak was gone. These guys went above and beyond for me and I left there feeling glad I chose Monro.
Speedy and courteous service from Chris and Luke both! Will definitely go back.
My girlfriend and I have been coming here for years now. Never had a problem here. They treat us very well and have never tried to squeeze even an extra penny out of us. Having a reliable, honest place to take your vehicle is priceless.
I have been going to Monro for over 10 years. Mark and the guys have saved me tons of money and I have trusted their expertise for every issue I have had with my cars. I will continue to go to monro in Bethlehem with Mark and his tesm.They are all wonderful.Best place for my family cars! Even the family that does not live in PA!
Excellent service, very professional, friendly & a veteran at their job. Only place I take my car for repairs. Would definitely recommend.
Saving me time and money! Not paying those theives at the dealership no more. Chris and john got my back!
This is the best place in the lehigh valley to get your car serviced. The customer service is excellent as well as the workmanship. I bring both of my car as well as family members.
Great guys! Informative, helpful, just overall pleased with my service! I know where to go now!
Oustanding customer service and workmanship. Mark is a pleasure to deal with. They installed new rotors, pads and calipers all around. Install went perfect and the new brakes function great! I will use these folks for all my vehicle work. Very competitive pricing as well. Thank you!!
This garage is the only place I will take my car, they are all amazing people especially the one mechanic Ryan he goes above and beyond to help you out and makes sure everything gets done right. I recommend them to everyone.
Good guys in here. Very respectful, honest, and hard workers. Good place to fix your car.
Got in and out quick even though they were short handed. The prices were a little high but the staff was a joy to deal with.
Excellent customer service, always satisfied with how they take care of my car.
Excelent service. He explain me all what I need to understand what happen with my car. Definitely I stay with them.
They were very pleasant and quick. I’d recommend to a friend.
Have been going to this Monro for more than 5 years now and always have a great experience! Staff is always friendly and helpful and their service is great!
My car has been acting up continually. Had it checked out and no definitive answer, until today. Mark let me know asap what was wrong and got it diagnosed before my actual appointment time. Awesome guys.
I was very impressed with the service and knowledge about cars speaking to the manager and getting the job done right with fair prices and honesty!👍☺
Always accommodating and always professional. Nothing but good things to say about this location and the guys working here. Ive been brining my vehicles here for many years and I plan on continuing to do so.
Always a pleasure to work with . Thank you again