Zack was very patient with me while my old car was getting fixed. He took the time to communicate with me which is very important. When I decided to buy a new vehicle, Ziad was there for me. He is an extremely patient person as well and very understanding. He answered all my questions and then answered questions I didnt know I had. He also signed me up a few weeks after my purchase to meet with Jared who will help me understand more about how my car works. I look forward to that appointment.

Fantastic! Everyone here was so nice and helpful!! I was working with Alayna and she was an absolute DELIGHT! 50 out of 10, cant recommend enough

Awesome people. No pressure sales team. Service department is great also.

I had a wonderful experience with Mark K the other day. Buying a new car can be a scary experience, but Mark made us feel comfortable and relaxed and the whole process was very easy and painless from start to finish. Faulkner prices their vehicles well, they dont try to rip you off, and as a second time buyer from this dealership, they will definitely get my business again.

Best experience Ive ever had buying a car. No BS sales pitch. Was in and out with the car we wanted in under 3 hours. Our sales guy Anthony was polite, informative, and took no for an answer when we didnt want something. I will be back when its time for another new car!

I am pleased with service from Faulkner. In my case the service is just periodic maintenance. Car comes back clean, and whatever I went in for was done right the first time. A service representative always explains everything they did when I am ready to pay at the cashiers desk. Everyone is very courteous.

Worked with customer associate Ziad- exceptional service! He was personable, knowledgeable, and one step ahead of every question I had!I only take off a star d/t unavailable makes/models. The impression I got was that the lot seemed limited. However, they were able to set me up with a car close to what I wanted!Great service! Highly recommend!

My wife and I spent very worthwhile time with Jared learning about the new features / benefits of our new 2022 Outback. Clear, understandable and concise instructions.Thank you Jared.

Everyone who I had the pleasure of dealing with at Faulkner Subaru were extraordinary. This is the second new Outlook I purchased here and from getting the model and color I wanted to a reasonable price, the people at Faulkner were great. My car was ready for me when I arrived and all the paperwork was organized. I highly recommend the sales experience at Faulkner Subaru. Go see them today.

Just bought a WRX yesterday from this dealership. I have bought a lot of cars in my life and this was the only time I was compelled to write a review. This place is great. They treat you special from the moment you walk in and most surprising, the employees actually seem very happy. I got a great deal, everything was thoroughly explained to me, and I got the car I wanted. Thanks Sean, Kyle, and Denis for a great buying experience.

We had a great experience. We did not feel like we were pressured to purchased. They did an awesome job explaining the car after we purchased and gave us a 2 week follow up appointment to review the car again and answer all our questions. I feel like they were building a life long relationship to be our car dealer.

Would recommend. Super friendly staff, would so come back

Ive purchased 3 new cars there since 1997. Also have used their collision service and loaners. Just purchased #3 end of the year, and Jared worked quickly to get me the best trade-in and purchase deal, beyond my expectations, beating the competition, going above and beyond to get the car I wanted. GM Dave Kopew jumped in to solve a financial situation, and the follow-up after purchase was first-class. No complaints, recommend to anyone. One caveat: Beware the after-sell of additional coverages. As with any big purchase, be sure to ask about all extras before settling on price.

We are having a wonderful experience with Allanya (spelling), she made us feel comfortable and like we were friends just hanging out talking about cars. Very down to earth and no pressure approach. We are very excited for our new Subaru!

Faulkner Subaru (Cori in the service department, in particular) is amazing. I bought my Subaru Outback at a discount car lot out of state, attracted by the price of the car. When I got it home, though, I discovered some problems with the car that needed to be addressed. I took it to my local dealership, Faulkner Subaru, wondering if I would get quality service since I didn’t buy my car there. My worries proved to be unfounded, however. The moment Cori picked up the phone and asked me what was going on with my car, I knew I was in good hands. That crucial first impression over the phone should never be underestimated. My wife and I had recently moved to this area in search of work after I had been furloughed from my job in Indiana due to COVID-19. We were in a brand new town where we didn’t know anyone, trying to make every dollar stretch, and feeling particularly vulnerable with a car we had just purchased. Cori stepped in and became an advocate for us, dealing with a long, frustrating, drawn out process between the discount car lot that sold me the car and the warranty company that was balking at the coverage claim. It was more than two weeks of a loaner vehicle and daily advocacy, and my car was finally approved for repair. I cannot say enough about my amazing experience with Faulkner Subaru. They genuinely invest in customer service and satisfaction, and I will be a customer for life.

I purchased a used 2012 Subaru Outback from Faulkner. Dylan was very helpful with providing me all the information for the car and making the purchasing process easy. Highly recommend this dealership and will definitely be back in the future.

Great car buying experience. Bought 2 cars from here. Wonderful follow up a month later to ensure driver knows how to use all on board technology. Also got a free $25 Sunoco gas card. I would definitely recommend this place.

I was looking to trade in my outback for a newer vehicle. I decided to go with Faulkner in Bethlehem, which is not in my local community, because of the customer service I received. They gave me a great trade in value, as well as listened to my wants and needs and did everything they could to accommodate me from start to finish. From sales to finance, the guys were very courteous, respectful, low pressure and efficient, they made the process very positive. I highly recommend this Subaru dealer.

Worst car buying experience ever! Bought a car 3 weeks ago that they hadnt even inspected yet. It needed work, took over 2 weeks to get parts and 3 days for repairs. Then it took over 24 hours to detail and it wasnt even ready at the time I scheduled to pick it up. Left waiting in Service Waiting area for over 1/2 an hour. I will never be back.

I’ve bought 4 Subarus from this dealership and each time is an easy and enjoyable experience, from buying the car, to taking the car in for service there, everything is great and top notch, great staff as well

Best car buying experience from start to finish, and beyond, that I have ever had. You are definitely treated like a valued customer here. Sales staff and delivery specialists are extremely knowledgeable about car features. Returning for the visit with Jared, the delivery specialist is highly recommended as any questions I had ( and ones I didnt know I had) have been answered. I am extremely confident that I can use the cars features to their full potential. This is the only place I will purchase a car!

I am very happy with the service here! From the online communication, in person buying process, and phone call follow up for the Subaru Love Encore, the employees were all friendly and helpful! I love my new Subaru forester!

I love my 2021 Crosstrek! Some really great safety features including rear automatic braking in case you are approaching a hazard while backing. Safety features actually save money on car insurance. Pure Red is exactly the color I wanted, too. This is my second Crosstrek, so I was familiar with it and felt comfortable driving it right from test drive.

Car buying experience was same as many places- salesperson left for 10 minutes at a time to go talk to management. The gas tank on our new Forester was not filled as promised. The service department has a nice waiting area and trust me you will need it. We experienced a three hour wait for an oil change and we had an appointment. Thanks to COVID we had to wait outdoors. We are in our 70s, so this was awful..we sat on the ground under a tree to escape the 90 degree heat...They should provide park benches perhaps...Or adhere to appointment times!

Everyone was very helpful. Made the buying experience easy.

Great experience! I will definitely recommend to family & friend. Thanks Dylan!

Wonderful customer service, friendly employees, pet friendly showroom and they made the process of getting a new vehicle a wonderful and simple experience. I absolutely love my 2021 Subaru Forester!

The service department is unprofessional. My car was there for over one month for relatively minor damage which they made out to be worse than it was. Communication was poor, and all the shop had were excuses as to their own fault for not having it repaired timely. I was swindled into paying entirely too much for a car only to have it sit in their garage for ONE MONTH for repairs, all the while having a loaner car on my dime. The warranty department will lie to you, the dealers will swindle you. Stay away. Ciocca next time. Ive never been so disappointed with service. In fact, my father was going to purchase a car here and the experience I had made him decide not to even check out the inventory. Faulkner Subaru should be embarrassed.

I visited this dealership about 10 years ago and I had a terrible experience. The sales person had no idea what he was selling and I had a high pressure sales pitch from a manager. I was hesitant about contacting them again. My experience was totally different this time. I submitted an internet request and I was contacted promptly. Dylan arranged for the test driving of two cars that I was interested in purchasing. He knows the cars and was able to share his knowledge about both cars. Great experience with the team this time!!! Low pressure-great communication and a positive buying experience. I highly recommend working with Dylan and the finance manager Kyle. My car was detailed and Dylan spent time going through all of the settings and options with the car. Full tank of gas- summer and winter car mats too. During these uncertain times with COVID, the dealership takes safety precautions seriously. Ask for Dylan and Kyle for a positive buying experience

Salesman Ziad was awesome, explained everything, ended up getting a brand new Subaru Outback limited in red!!!😊

Honest and no hassle negotiation. I felt comfortable. Thanks Faulkner Subaru.

We purchased a high line used car from Faulkner in Bethlehem right before the shut down and had an amazing experience. Honestly, I have NEVER had a better car buying experience. We knew exactly what we were looking for, called in advance to set up a test drive and sales consultation, and we were in and out of the dealer in roughly an hour including the test drive. Kyle was our sales associate and Kyle in finance worked with us on the paperwork. The entire experience was pleasant. Furthermore, the quality of the used car was phenomenal. It looks brand new, drives brand new, and we are thrilled every time we take it out for a drive.

Thoroughly professional and effecient. Excellent work done on time.

This is my second time purchasing new car here, bought a Forester from this dealership. We have bought a lot of cars in my life and this was the only time I was compelled to write a review. This place was great. They treat you Very respectful and helpful WITHOUT being pushy! Absolutely enjoyed my time there not a single complaint.. I got a decent deal, everything was thoroughly explained to me. Thanks Sean!, Jared, Rand/Frank and Dave for a great buying experience. phenomenalOur 1st 2013 Impreza Limited had many issues and poor engine and transmission issues that were NOT really properly addressed resulting in poor performance/poor gas mileage, burned LOTS of oil for 6 years before Subaru finally fessed up on bad valve springs etc. Now after 7 years later as original owner, the huge chunk of cash paid for new ended with tiny trade-in value unexpectedly, but was explained hail damage couldnt be helped, lets hope this new 2021 Forester with adding Subarus longest extended warranty purchased results in a better quality experience on our long ownership this time :)I would absolutely recommend this dealer to anyone to looking to buy a new Subaru. Sean was the real deal... awesome experience

Absolutely the most enjoyable customer experience and service Ive ever had at a car dealership!

Ziad helped us with our Subaru outback Purchase. They had the one we were looking for in stock and ready to go. Streamlined process and very professional.

Great (first) experience with Faulkner Subaru! Kyle Manley was our salesperson. He was super knowledgeable, helpful, and pleasant. No pressure. We were looking for a reliable, honest car dealership and believe we found it! Weve had our pre-owned Impreza for about a month now and LOVE it!

We had a much better experience than at Ciocca Subaru. Our salesman, Josh was helpful, down to earth, and helped us find the right Subaru. They were willing to negotiate price and stayed after hours to help us close the deal.

First rate service. Wouldnt go anywhere else for a car or service.

Choices for affordable used cars in many big dealerships not really on market due to pandemic. Staff was friendly as most dealerships are, but it always seems most dealers who have a good car for good value gets sold immediately. Unfortunate but they were kind to give me a trade value for my car.

I went in with the thought of not getting approved and thanks to Seth everything came out according to plan! Seth and Shane were a tremendous help even manage to get me the best approval possible with my credit. These guys aren’t pushy nor rude I definitely recommend Faulkner Subaru! You give them an honest estimate of what you’re working with and they will make it work these guys are awesome! Definitely recommending others to shop here, huge thank you to Seth and the guys over at Faulkner Subaru!! Definitely recommended ✅

Young sales person went out of their way to pull 2 cars out for us and test drive despite there being less than an hour left before closing.Only reason not 5 starts is because we didnt go through with the purchase, yet.

My 2nd Subaru from Faulkner and they have been great to me every time. I would definitely recommend going there.

Very friendly and helpful to me every time Ive gone there and patient wit an old lady

Our car buying experience was excellent from start to finish.The sales department was friendly, knowledgeable, and supportive. No smoke and mirrors or handwaving or nonsense, it was clear that they worked with honesty and integrity.Above all that, we got a phenomenal price!I would absolutely recommend this dealer to anyone to looking to buy a new Subaru.

I had an excellent experience here! My sales person was Jared and he took the time to let me test drive a couple vehicles and asked alot of questions so he wouldnt waste my time showing me things out of my price range or out of my interest level. Highly reccomend!!!

I was helped by dealer Anthony T. and he was professional and knowledgeable when helping me choose the Subaru I wanted. A nice establishment with bathrooms, sanitizer, and masked employees.The 2020 WRX I purchased is a spectacular and fun daily driver. She can be sensitive about getting into 1st and 2nd gear but that just makes getting a smooth shift into them so so satisfying. I highly recommend the base model for pure value or the performance package if you can spare a few more grand for more fun. Buy a WRX to have an amazing driving experience.Update: There were some issues that occurred during my sale that I didnt catch until a few months later. I was upset about this but my original dealer came thru and got the issues fixed promptly. He went above and beyond and made sure I was also well taken care of for the inconvenience which shows me these folks are committed to their customers.

I was reluctant to take my car here for the spring valve recall and the break light recall but it was the closest place to where I live that would do it. I have had issues with Faulkner Subaru Bethlehem in the past pressuring me to get unnecessary repairs done. Therefore, I stopped taking my car there. As I assumed they called me while they had the engine out and gave me a laundry list of things that are wrong with my car: leaks from the cam cages ($800 repair), new spark plus ($88 repair), cabin filters ($115 repair), new coolant and thermostat ($122), and to replace my left side marker bulb. There is less than 65,000 miles on my car and it is well maintained by my mechanic with routine oil changes and inspections. Little did they know it was just at my mechanic on the Monday prior to my appointment, so I called them before I considered getting any of the work done and they said there was nothing wrong with my car while they had it. Faulkner Subaru tried to con me out of over $1,000 dollars of unnecessary work.

Mark is a phenomenal salesman. He helped me make the right choice for me, without ever pressuring me into a deal. Im in love my Impreza, and I definitely will be purchasing at Faulkner in the future.

I hate dealing with dealerships for obvious reasons - but this place is by far the worst of the worst. I couldnt be more disgusted! All they did was lie to me & inconvenience me. I dealt with Sarah Early & honestly she couldnt have done a worse job. Pathetic excuse for service. Please dont waste your $ or time!

Excellent service the whole way thru the transaction. Also good low interest financing available.

Great service department. Very courteous and accommodating staff. Very thorough and dedicated mechanics.

They were prompt with appointment times and were very friendly while I was waiting for my car. The shop was clean and my car was returned cleaner than I left it with them. Thanks, Faulkner!

Edit:After the 2nd Freon and Dye recharge, the tech found there was a condenser leak and recommended the condenser be replaced. The tech spoke with the manager and Faulkner replaced it free of charge.~~~~~~~I bought a used 2014 Subaru forester. It stopped blowing cold air in the summer 2018. Faulkner Subaru recommended to replace the compressor and recharge the Freon. The following summer 2019 the AC stopped blowing cold air again. They recommended to recharge the Freon with dye so they can see where the leak is located. I brought it back after 3 weeks of driving per their instructions and they could not find a leak. Again, summer 2020 the AC stopped blowing cold air again and they recommended to recharge the Freon with dye again. If you think just because they have the Subaru name, they will stand by their work. Think again.

Parts department thats were I went there for a part for my car.The gentlemen found my part right away did not have to wait long at all.The parts department was well maintained and Clean.Employees were helpful and polite.

I bought my first new car from Faulkner Subaru the salesman were awesome everybody there was great I love my WRX its a fun car to drive it just feels safe driving it

I bought my Sooby at ciocco ...worst experience if my life...glad I found Faulkner..I feel respected and the service is very good.

Sean was a wonderful salesman. Our experience was excellent and quick. We told him what our budget was and he came back with that quote.Nick worked with us too on the financing end and was very knowledgeable and caring! We would highly recommend Faulkner’s of Bethlehem.

Josh Smith is the man. He worked with me for a week with my deal. He was very personable and patient. Him, and the finance team went above and beyond. Ask for Josh Smith when you go!

Had a deposit on used car changed our mind gave refund with a smile would recommend them to anyone excellent business

Very respectful and helpful. Absolutely enjoyed my time there not a single complaint.

The entire sales experience with Faulkner Subaru was positive. My salesman Ziad, was low pressure, knowledgeable and informative throughout the sales transaction. He wanted to ensure that the car was right for the person. Morgan was also very helpful and knowledgeable of the cars functions. While in the dealership I was able to sense a feeling of community with the staff and other customers.I must also say that this was the best car buying experience that I ever had. I will definitely return to Faulkner when the need for a new auto arises.

Very happy with our new Subaru. Sean Corr our sales man was fantastic. He had an answer for every question we had and was also very knowledgeable about the car. We sat down and discussed what options and features would fit us best. The next thing I know he’s driving out in a car that was everything that we wanted. We only had to look at one car that day because he listened and found exactly what we wanted. Matt finalized our sale and we couldn’t have had a more pleasant experience. It was a busy Saturday right before closing but he never rushed us. He took time to explain everything and made us feel satisfied. We love Faulkner Subaru ❤️

Best car buying experience!!!! I would highly recommend Faulkner Subaru.

Just bought a new car from Mark. What a great experience. Everything was seamless and very professional. They were very cautious with procedures during this pandemic. They also beat Ciocca significantly on the price and their sales, responsiveness, and professionalism were all light years better than Ciocca who Id been in contact with the week prior, regrettably. Faulkner was great and thanks again Mark and team for a great experience.

I recently purchased a 2020 Subaru Forrester at Faulkner Subaru in Bethlehem and I can honestly say that it was one of the easiest and best purchases I have ever made. The sales staff could not have been friendlier or more knowledgeable about the vehicle. I’ll definitely be adding more Subarus to my stable as my children get older.

My husband and I recently purchased a car from Faulkner Subaru and had a phenomenal experience. Every staff member we dealt with was friendly and helpful. We delt with Nev as our sales rep and Kyle as our finance rep and both went above and beyond our expectations to make our car buying experience actually pleasant. Nev kept excellent and quick communication with us and he worked with our busy schedule. He was not pushy in any way and made us feel like long time friends and made sure we were happy with our purchase. We will be using Nev for all future car purchases. Kyle explained all the financing in common terms and made sure we understood all the paper work. He was highly organized and effecient. This was by far our best car dealership experience.

Great customer service and professional staff.

Overall, sales and service are pretty good. The reason for four stars and not five is the service costs are at the top end of the spectrum. As an example, I arrived at the dealership without an appointment as my 2011Outback had developed a hum that increased frequency with speed. They looked at the car quickly and determined that both rear wheel bearings needed to be replaced. Sara informed me that it be approximately $1000. WOW! I had no choice as the weather is too cold to do it myself. After watching several YouTube videos, wheel bearing replacement is a straightforward and fairly easy job. I found that I could have done the job myself for less than $500 using Subaru parts in a weekend morning.The point of this review is to point out that your service and parts costs are at the top of the spectrum.Having said all of that, I will continue to purchase vehicles and service that I cannot perform myself from Faulkner. Better pricing would earn a fifth star from me.

Easiest car buying experience Ive ever had

I never write reviews, but I feel compelled in this instance. I have had quite a few car buying experiences.. and this was by far the most comfortable and pleasant out of any of them. From the minute I entered the dealership (2 hours away), I was greeted warmly and did not feel pressured in any way.They matched and beat another dealers quoted price, and I got the vehicle I wanted. The process was smooth and all the employees were genuinely friendly. My salesman, Mike, was informative and a nice guy. He answered any question I had and went out of his way to make things seamless for me. My financing portion was handled by Sean and he was also very helpful and not pushy in any way.I left with such a good experience that I will be returning there for my services and first oil change, despite a Subaru dealer being right around the corner from where I live. If you are in search of a Subaru, and want a good experience while also being treated fairly -- I suggest giving this dealership a call or a visit. I will return and also recommend people I know to come here.

I have gone to Faulkner Subaru many times over the years and each time they treat me like royalty and take care of all my problems. At least the ones with the cars. I highly recommend them the staff is knowledgeable and very helpful.

Mark and Jared were really friendly and helpful!

Good sales and service departments. No pressure sales!

Sara got me in & out quickly for a screw puncture of the tire. Since the waiting room was closed I went over to Wegmans for lunch & car was ready when promised upon my return. Plus it was washed!

I had the BEST experience at Faulkner collision!!! Absolutely the best experience from beginning to end. My car not only looks brand new where the damage was repaired but the entire car was detailed - inside and out. Everyone I encountered there Was super nice, informative & professional. I never imagined an auto accident repair could go as smooth and turn out as well as this did!

Had recall repair. Just dropped car off (at appointment time) and later in the day got a call the car was finished. Very easy.

I buy a brand new car there and these people dont even have the decency to return my call or answer the phone when I continue to call back. The tires on my car keep going flat one right after the other for no apparent reason and this dealership and service department is the most unreliable one I have ever dealt with, they just leave you hanging when you need them the most. Where is the supposed great customer service because it is no where to be found. I have better luck with Walmart than I do here. Absolutely disgusted with this place! This dealership doesnt even deserve a 1 star. Thank goodness for Firestone because atleast they hold up to their standards, without them I would be carless.

One of the best experiences I have ever had at a dealership. The car service people were very friendly and helpful. I took my car in for an airbag replacement (recall) and several issues were discovered during a routine check. I appreciated the way they were explained to me without the usual fix it pressure I have experienced at other dealerships.

Horrible I had A recall sent the car back in November they broke one of the recall bolts and even cut my ebrake cables they tried cover it by sending it to another dealership but that dealership took pictures and noted everything down when the car arrived and Faulkner service manger a clown

I would never buy a subaru, my girlfriends 2015 legacy is using engine oil (started at 60k, now has 72k) but according to them its not using enough for them to replace the engine because thats what it needs and IS THE PROBLEM!!! She cannot even make it through an oil change interval without having to add oil, usually 1 quart to 1 1/2 is needed. According to them subarus are supposed to use oil, just like back in the 1940s -50s when all the cars did and everyone had to check their fluids when they got gas. I wonder if other car manufacturers make their owners go through this process because their engines burn oil as well?? Anyone looking for a new car, buyer beware of the Subaru problem !!!

I needed something very important done and these people went above and beyond their job to help me get it done! I would recommend them to anyone with a Subaru

Shawna and the entire Faulkner Subaru staff were very helpful as we searched for our new car. Very informative on what Subaru offered vs the other brands we were looking at. Always available when we had questions. No high pressure sales pitches, allowing us to take our time evaluating our options. First rate experience!

Our sales guy Sean was great. We where looking for a Subaru Ascent. He understood out needs and didnt pressure us. It was refreshing, because with two small kids we dont have all afternoon to sit a dealership. The car was nice but if we decide to buy its going to have a lot to do with the sales experience.

FIVE STARS! Sean Corr and Eric Stuettgen were both extremely helpful and efficient. This was by far, the best (and quickest) car buying experience of my life. Its a shame that such a huge purchase generally has to be so miserable. Not at Faulkner! Every single person we dealt with was efficient and above all there were ZERO games played. Dare I say it was a pleasure?? The first car I ever enjoyed buying. Bravo Faulkner Subaru!! Well be back!

I cant say enough great things about this dealership! I did quite a bit of research and had been to a few other dealerships before and did not have a great experience. Finally I found a certified preowned that I liked at Faulkner. I was expecting to have to fight for the price I wanted and them to show me other, newer cars. When I got there I was greeted by Nev and he made the process painless and simple. As he said, the car sells itself, he just gets it in my price. Ben was our finance guy, had a wonderful personality and a great sense of humor. He explained everything to me in ways I could understand, because he wanted me to understand what I was signing off on. It was unbelievable how comfortable I felt through the whole process. I have already referred people I know to them and will use them again in the future. I highly recommend speaking to Nev and Ben.

First time at Faulkner Subaru. Pulling into the service garage felt like a Ritz Carlton. Pristine glass walls with full views of Service Assistants and the (also clean) work bays. Service was welcoming, professional and efficient. Spacious waiting area. Comp coffee & water. Vending machines for snacks. Plenty of comfy seating and work spaces w/ outlets. Couldnt have asked for a better experience.

I had unique circumstances when purchasing my 2012 outback. The team was great and very accommodating. Roland went out of his way to truly make sure we were happy with our purchase and that we were taken care of in every aspect of the process. Wonderful experience! Shane A was also very patient and helpful. Will definitely buy from them in the future.

As always my recent time at this dealership was incredible. I come a long way and pass other Subaru dealerships because in the 15 years Ive been buying from Faulkner I have never been disappointed in either Sales or Service. The people are wonderful and the place is clean and comfortable. I recommend Faulkner to anyone I know in the market for a car.

Everyone there is genuinely nice and helpful.

I had an awsome experience at the dealership and would recommend them highly !!!

Awesome dealership. Prices are the best and service is even better. Seriously, this is our second purchase from Faulkner. I have dealt with Denis and Dylan. These guys are top notch professionals - to the point and no hidden costs or fees and they dont waste your time. They know every function on the cars. Additionally, the showroom is immaculate and the staff couldnt be more helpful! Love this dealership and will continue to recommend them to everyone I know. Subaru is the safest vehicle on the road and Faulkner is clearly the best car dealer.

Well, i was here for the first time (usual oil change etc). Cant complain.Service fast and guys were polite.See U next time and good luck.Update:just purchased my new subbie here. awesome))Kyle and Jared appreciate so much.

My wife and I visited Faulkner Subaru this evening to look at a few vehicles and we were fortunate enough to find exactly what we were looking for. Anthony was very helpful and made the purchase of our first Subaru enjoyable and hassle free. Thanks for the great experience!

Ashley, the customer service tech, was efficient and effectively explained the various service options and did not pressure me into additional services which were not necessary. I waited in the comfortable waiting area and my car was ready within the allotted time and at the agreed upon price.Faulkner contacted me because they noticed I was due for service on my brakes and other courtesy checks. I easily scheduled an appointment and had my car serviced when it was convenient for me and at the price quoted. Thanks for looking out for me and my Legacy.

Worked with Sean Corr. He is excellent: patient and technically knowledgeable. He negotiated the best price and is well worth the trip. I will be buying from him again.

Was pleased that it didnt take all day to purchase my car. My sales rep, Shawna, was very nice throughout the entire process and spent a good amount of time with me going over the vehicle. Was a pleasant experience.

Best car purchasing Ive had from initial contact to purchase.. Seth Stoudt was a pleasure to work with as well as Scott. Found me exactly what I was looking for. Worth the trip from Wilkes Barre.

Dealt only very briefly with Faulkner Collision as Frank was too busy, and my 2009 car with 75,000 miles was too old, and my car should be totaled. Therefore, he didnt even want to look at it for a repair estimate. Let me teach you about customer service that Ive learned, if you dont want to do the work, dont do what you just did. Offer some sort of assistance, maybe even the name and phone number of someone you think can help me. Easy as that. I will not consider Faulkner BMW, Subaru, Chevrolet, Cadillac, Buick. or Nissan in the future.

I recently purchased a new Subaru Outback. The buying process was one of the best ever. Wes Brown, my salesman made the process go as smoothly as possible. He also suggested a repeat appointment in a week or so to go over any questions I may have about the car.Everyone was very friendly and helpful at the dealership. This is the 3rd Subaru we have bought there and will definitely continue to use this dealership in the future.