Great shop, even tho the part I needed was on back order. They went the extra mile to find what I needed and get me back on the road . Nothing but praise for them !
Experience was pretty good excellent service I was out of there on time and a people was very nice and I appreciate the work was done
A refrigerator unit wouldnt start. Technician isolated problem to a defective battery. Battery was quickly removed and replaced. Unit was placed back in service. Thanks for the speedy, professional service.
Came in for reefer malfunction. Staff was pleasant and professional. Sean and his coworker found my leak relatively quick. Unfortunately they didnt have the replacement part in stock but directed me to other options, which worked out. All in all a good visit. Thanks
I had my PM done recently Even tho John (manager) was short staff due to a turnpike incident he went above and beyond professional, honest human being, am definitely become a customer definitely coming back definitely spreading a good word on this shop!Ggh logistics
My reefer wouldnt start so I came to cstk an john got right on it for me. He came out an checked my unit an in no time had my unit up an running!! Very friendly I had a fast but awesome experience!
Prompt friendly service. And understanding of their customers. And trying to relate to the customers timetable.
My reefer cooler went down had me back on road in no time. No excessive charges and Johnny and staff totally awesome. They saves the day
They try hard
Very overpriced service especially for Carrier Reefer units. $172 per hour regular labor rate. Try to avoid unless you have absolutely no other choice or emergency. Customer service was nice though and it was pretty quick in and out.
Excellent service and very professional
I had issues with my TCU throwing error codes and cutting on and off. Pulled in at 8:15 without an appointment, in a service bay by 8:30 and back on the road by 10:30. I can’t say enough about how great the service was, how friendly and accommodating the staff is and the fact they made my dog feel like he was one of there’s made the whole experience worthwhile. 👍👍 to CSTK Bethlehem!!
Im a company driver and had an issue with a reefer I was pulling. Contacted our shop manager and he sent here to CSTK in Bethlehem. Not only was the staff very friendly and professional they knocked it in a promptly and had me rollin again. Thank you guys! Keep up the good work!
Had my APU down there a few weeks ago.....they installed it 13 years ago....had some issues ....Randy got it running perfectly....ApU,heater and a/c.....much appreciated 👍👍👍
Fantastic service! We called the day before and we’re able to schedule a next day PM with no problem. Fast service, clean facilities and very nice employees. Top notch Thermoking! We will be back and spread the word.
Amazing Service!! John, Luke and other Technician who’s name I didn’t get were amazing, Honest and helped us with as much as they could with the cost of our repair bill. Not enough words describe how grateful we are to CSTK. Thank you guys for your honest and great service, you have earned my business as long as I’ll need it! A+++++++
I had a load on the truck with a code 06 and 25 kept popping up. I kept clearing the code but it kept coming back. I call CSTK in Bethlehem, PA spoke to John Janney he told me just come over will take a look at it. When I got there he came out took a look at it and just put me right in the shop. They replace both parts the coolant temp sensor and the alternator. which was reading bad and I also needed a fuel soleno they installed a new one also I had an electric fuel pump and i asked luke the tech if he can also installed it too mine you I just had a code 6 and 25. I mean i was in the dealer might as well change my 3 belts I told the Tech to change it no problem on it right away then I ask the tech if they could also change two control rod-lateral on my truck he ask John and said np. These guys save my load and fix my truck now all I have to do is deliver this load to Atlanta, GA THANK YOU John and Luke AT CSTK OF BETHLEHEM, PA
Top notch service from start to finish. Even when my Espar heater didn’t work after my first visit, they were accommodating and got me immediately back in to trouble shoot. I used the wrong credit card at check out and the gentleman helping me changed it without attitude. Great customer service. The service mechanic was pleasant not condescending. Highly recommend this shop for women and van-lifers. Treated me with respect and fixed the problem with fair pricing.
Great service clean room. And they treat brown skin people really well. Keep up the good work.
Showed up here with a broke down APU. No appointment. They got to work on it within minutes. Their bays were full so its not like they werent busy, the tech brought out his tools and went to work on it in the parking lot and finally got it fixed. Super clean facility. Everybody there was very friendly and professional although they didnt have barbecue pork rinds in the vending machine. Five stars isnt enough. And now theyre letting me take my 10 on the property. Sweet deal.
Theyre still working on my reefer. I was very surprised how nice and polite these people are.Good JOB
Good people to work with. Got my reefer download within a hour, even tho their shop was full of trailers. I called them 20 minutes ahead before coming there.
I called to see if they could look at my non-working bunk heater. They said to come on in and we’ll check it out for you. They put in a new blower and had it running in no time. Everyone was very professional from Debbie that answers the calls, all the way to the technician that did the repairs. I also wanted to say that John Janney, their service manager, was a great person to deal with. I highly recommend bringing all your thermo king problems here. It’s great to see a business greet you professionally and have a customer leave feeling good about the repair. Folks, that’s how you get repeat customers. Great job!
Brought in 2017 TK C600, simply asked to replace the battery only as driver was in the rush, 20min later job done bill was $404 . battery was $147 rest flat rate labor and set 2hrs . So no matter if it takes 5min you will be charged for 2hrs, this is everything thats wrong with todays trucking industry, they said they adjusted the idle and few other things i didnt ask for and they are under warranty anyways . I will take this up with corporate office, not about money, its an insult !
If you have to take your reefer to get it fixed in Allentown area, this place is your best choice. Very professional service and get the job done right.
I live in California but I come here all the time for any kind of service regarding my big rig, they treat u like human and get ur work done in a very professional way and yes fast like jet...
My unit showed high engine temperature and low coolant. My driver just topped it off a few days ago at the yard . Has been running great but showed a few codes while loading at cold storage next door and cut off. I just replaced the thermostat a month ago and figured it was stuck or leaking. Driver pulled in to shop which was conveniently next door to cold storage and service tech came out . Driver explained the deal and tech jumped right up, added 3/4 gallon antifreeze, checked for any leaks and watched unit run through a few cycles and all was good. Tech advised to keep an eye on it, hopefully it’s not the head gasket seeping. I can’t explain how happy I am with their employees and service techs. They warned us on the phone they were real busy, since was a quick fix we were in and out less than 30 minutes. My driver explained that he could not load until unit was running right and hoped we didn’t lose a load today. Now a second review, Problem #2 today, after driver was loaded went to slide tandems and the air lock slide button seized up . Driver returned for the second time and purchased the part so he could put on while there !! The charge was so minimal i couldn’t believe it, they told us no worries just spread the word and that’s what I’m doing now ! To find a decent shop especially when on the road is hard enough, let alone the high cost for repairs can hit our bottom line . Add the fact that they jumped right on us so we wouldn’t miss our load was just amazing! I give them a 5 STAR RATING !! ***** .... Hats off to Thermo King of Bethlehem Pa !! They are awesome and I only hope everyone else who need repairs to their unit has the same experience that I had today !,Jp Betty Mae ExpressSalisbury Md
Good place to get Thermo King Parts, carrier 2
Great,fast and professional service!!
These folks are stellar
Great Service !!!You guys are Awesome .
Top service from A to Z .
5 stars for John from customer service. From Makxs transport inc.
Space to and an overall nice facility
Great place for trailer repair
Best place, nice people
Excellent. Services
Good people