Thank you Glass Doctor, and thank you Stephen, for making my window repair job a smooth process from estimate to window replacement. The servicemen who showed up at my house were courteous, professional, and above all, knew what they were doing. Anyone who thinks differently must have called the wrong Glass Doctor! Glass Doctor of Bethlehem, and Stephen, are the best! (Not a paid announcement! My honest opinion!).
I was just here today with my Honda Civic. Stephen was extremely kind, patient, and most importantly, knowledgeable in diagnosing the issue with my windshield. More importantly, he was honest in explaining that the issue was cosmetic and did not pose a safety hazard or need to be repaired. I will certainly be coming back for my auto glass needs in the future.
Steve was wonderful as he helped get an estimate for my windshield several months ago. I decided not to get it replaced at that time. Im glad I did because I was stuck by a large rock driving on the turnpike and it left a large crack that got even bigger throughout the day. Steve scheduled a tech to come to my house and replace the windshield right away. I am now back on the road thanks to Steve at Glass Doctor!
When I look at reviews I try to find the bad stuff to really see what’s going on in the company. I wanted to give some constructive criticism for this company but I couldn’t find a single thing wrong.- Not only did they fix the glass but also completely beautified car exterior.- Very friendly and experienced.- Can’t express how pleased I am with my experience 11/10Glass doctor went above and beyond with my glass fixing experience. Customer service was top notch. Steve was friendly, experienced in many types of glass, and personally called me to update me on the progress of my window fix! Even after a complication where they needed to get a glass shipped from somewhere else, they still finished it perfectly on time. They hit every mark business wise. They even recommended some good places to eat (because I’m not from around here.) I would recommend A+
They were easy to talk to and no hassle. Quick to set an appointment and quick service. They explained the process and any issues that I might encounter. Overall, great service and extremely happy with the service. If you have any issues with a chipped windshield like I had, go see these guys!!!
More professional than I expected. Great service - they picked up my car and had it back that afternoon. When there was an issue, not their fault - mine, they handled it better than than i expected. Highly recommended.
Just had my windshield replaced. They did a great job. Fast and friendly. They had the lowest quoted price compared to other places in the area, and the total price was exactly what they quoted. Couldnt be more satisfied.
They promptly gave a reasonable estimate and replaced 2 insulated glass panes professionally.
Replaced my windshield fairly quick and for a fair price.
Glass doctor of Lehigh Valley is excellent! Steve called me back within minutes to make an appointment for the next day to fix our front door glass. In less then 24 hours from calling our door was fixed and looked better then it did before! Jeremy fixed it with 10 mins! We couldnt be happier. Thank you so much! I recommend anyone in need of glass repairs to give these guys a call!
Did a very good job on my motorhome windshields, no more leaks and no more air leaks
Was quick to quote. But pricey
Helped with my window, provided temporary repair right on the spot and ordered new panels. Also answered questions about my other windows and helped me do research on part provider. Very friendly and efficient service, highly recommended.
Looked into getting window replaced, provide credit card and was told they had ordered the part in January. It has been almost two months, despite multiple phone calls have not heard anything. The phone line goes straight to voicemail. Awful experience
Had them come out to look at a crack in a basement window. They did a lot of complaining about the fact that it was an Anderson window and how difficult it would be to repair, said they would call with an estimate. Needless to say they never had the courtesy to call with an answer either way. Would never recommend, no backbone to admit they didn’t want to do the job, just left me hanging. In the words of Donald Trump, “very bad”!
Great customer service, made the whole claim easy for me, fast and painless.
Quick, responsive, ease of relying on have done right.
Changed the star level to 5... good job!
Easy to Deal with, Professional service, will do Business again...
Stephen was a great help and very patient with the delays we experienced internally ... he brought the glass we required in less than a day from being notified we were ready!
2 employees came for the appointment to fix a broken window in my living room done in less than 30 minutes! Charged $206.
Sloppy work and bad service and the owners are liars
Great Place