We had a exceptional experience at Audi Beverly Hills! Sasha and Farhad got me my exact car in just a few hours, from a different dealership, at the rate we were looking for! Communicated thoroughly and timely throughout the whole process. The experience at the dealership was easy and quick, but not rushed. Hendrick, my salesman, and the gentleman who helped in finance were a pleasure to work with. We are thrilled with our new family car and look forward to working with Audi Beverly Hills for years to come.

Overall, the experience was good with purchasing our Q7. However, the car is not in the condition that they told us it is in.First of all, Greg said that since we we’re out of state, we can’t drive the car out of the lot ourselves, it would had to be delivered to us. (Now we know it’s not true)When we were going to proceed with the financing, we double checked if the car had minor but noticeable chips/scratches, they reassured us that it doesn’t and that they don’t sell cars in that kind of condition and they stand by their pride. We took their word for it.So when we finally get the car, we notice two noticeable chips in two places. The interior had spills and leaks on the second row. But what’s frustrating the most is that alignment is off! Now that it’s is raining here in Oregon I realized that the windshield wipers are horrible and need to be changed!I understand that the car is used, but they failed to tell us all of the things-actually reassured us of the exact opposite! I paid 50k for the car but now spending even more to fix all of those thing. I expected more from this “reputable” dealership. Would I send my friends or family to Audi of Beverly Hills? No.

My experience at Audi Beverly Hills was absolutely fantastic. From the moment I drove into the dealership to the moment I drove away in my new Q5. The team worked amazing together and I felt completely comfortable and valued. I came to view and test drive something very specific to my preferences and Mikey was absolutely wonderful - so helpful, genuine, and incredibly personable. She is a true gem. Thank you for the amazing experience. I will be back to Audi Beverly Hills for my next Audi without a doubt.

Ark is amazing! He was so helpful and knowledgeable. I was happy to have worked with him while buying my car. I wish everyone who sold cars was like him! I had the best car buying experience. There was no pressure for me to buy. I was able to get the exact car I wanted, for the best deal.I highly recommend this dealership, specifically Ark!Thank you!

David is great a guy. Very helpful and knowledgeable. And he wasn’t pushy at all. Off course car is great. But we bought the car because of him.We stopped by 30mins before they close. But they explained to us step by step with smiling. Great experience. Highly recommend.

Great experience. Special thank you to Soroush and Aram for being very client-centric, helpful and supportive.Delighted with my new car and with the entire experience!

My car was delivered to my credit union in a reasonable time frame. I was very happy with the service and I am loving my car.

I had a terrific experience leasing my car from Audi Beverly Hills. I knew exactly which model I wanted, the specs, color, everything. I had done some comparison shopping and went to other Audi dealerships, I can confidently say that Audi Beverly Hills was way superior to the other Audi dealerships within a 15 mile radius. I am a first-time car owner, as I just moved to Los Angeles from NYC, and I needed a lot of education and assistance throughout the process. I had a negative experience at other Audi dealerships around LA, but this one (Fletcher Jones Audi Beverly Hills) was incredible!Farhad was incredibly professional, very knowledgable about the car and the process, and worked to help me find the exact car I wanted. He helped to educate me on the different options for buying vs. leasing, different payment plans and never pressured me. He was honest and forthright and made me feel comfortable about my decision.Richard Camacho was outstanding! He helped me learn about all the features of the car, got me all set up and was incredibly professional and patient with me throughout the process. He was (and is) incredibly responsive when I have questions even now that the car is in my possession, and is always so helpful. He even took photos of me with my new car when my mom wasnt getting the right shot :)Aram Moss in the finance department was also terrific, he was honest, didnt try to upsell me for things I didnt need, and he was also very patient with me as I asked many questions since this was a new experience for me. I HIGHLY RECOMMEND THIS DEALERSHIP OVER ANY OTHER AUDI DEALERSHIPS IN THE AREA. From the professionalism, the honesty, the respect, and the overall experience. I cannot say enough good things!

Ms. Mikey is a great lady over there and most helpful one.This 5 star is just for her. Best customer service she had. This five stars is just for her!I will not buy from them for sure due to my personal reason, l but I had to mention about her being great!

I came just to test drive. Wasnt ready to buy. Arkadi was super helpful putting no pressure on me which I hate. Answered ton of questions. Very knowledgeable too. I ended up leaving in a new car lol and very happy. Thank you all and Arkadi.

Had a great experience at Audi Beverly Hills. Found the exact car I wanted with excellent customer service. Mikey was especially attentive and super nice. I highly recommend this dealership

After a poor experience with my last car the manager Greg and sales associate Chris were exceptional. I got out of my lease after only one year with minimal pain and into a better vehicle in a matter of hours. It was unexpected in the best ways. The pricing, service abs advice were as good as it gets!

Michael Shields helped us today and he was fantastic. He was very patient and informative with any questions we had. I felt that he was honest and genuine. We didn’t find the car we are looking for, by no fault of Shields, but we’ll continue to work with him to find what we need.

Hessam Ehsani and I met a couple of times, as I was deciding what to do with my Audi A4. The lease was ending soon. He kept in touch, but wasn’t pushy. When I returned to the dealership last week, he had remembered our prior conversations - he had listened to me. He understood what I wanted and what I needed. I left that afternoon with my new car!

Ryan was brilliant. Warm, kind, honest, problem solving and thorough.

BH Audi was an amazing experience leasing my new car last Monday. Farhad and Michael Shields were both professional and extremely accommodating with helping me through the process of getting me the best leasing pricing and options. As well as helping me setting up the controls once I did in fact take possession of the car. I will definitely lease my next Audi from them when this lease expires.

Hendrick the 23 year old phenom hooked me up today with a car that I’ve wanted for a long time! He gave me other options as well as keeping me informed and flat out just having a good time during this process!!!! Ask for this guy he knows his stuff!!!!!

Overall I had a good experience. Audi was able to work with me to find the right vehicle and right deal. The amenities at the dealership were first rate and the service was excellent.

Audi Beverly Hills made my car buying experience so easy that I will never go anywhere else again. With the shortage of cars due to the pandemic, I was having a very difficult time finding the vehicle i wanted. However; Aaron Neis at Beverly Hills put my name on a car while it was en route to their dealership and from there, Jared Stevens took over. Jared delivered my car to Newport Beach and drove the car I was trading on back to Beverly Hills. It was so easy and I didn’t even have to wait a second! Jared had all my paperwork and all I did was sign my name and the car was mine!! Johanna from financing was also super sweet and helpful. Thank you so much Audi Beverly Hills!

I was wavering on re-upping with Audi until I met Hessam. He was transparent, respectful of my time, and ensured all my needs were met in negotiations. Zoraya was fantastic as well! Theyre two reasons Ill continue to do business with Audi Beverly Hills for years to come.

The process was seamless and everyone was extremely helpful.

Denisa was very attentive and knew every detail of the car. She was able to answer every question that I had and made my experience at dealership painless. And to top it off, she delivered the car along with the paperwork to sign to close the deal! Excellent customer service!

My experience at Audi Beverly Hills was AMAZING! Jared Stevens, Ark Zakharyan, and Johanna Felchlin were so helpful throughout the entire process--they made it easy and enjoyable. I definitely recommend leasing a vehicle from Audi Beverly Hills!

I had a great experience at Audi Beverly Hills. Jonas was great to work with and did what he could to help me meet my budget and trade in value — and he continues to be helpful months later after purchase. The process was easy and I brought my 2021 Q3 home that day. Thanks guys!

Ryan Bradley at Bev hills went above and beyond to secure a car for me on the weekend, on his time off and I was able to pick up on Monday with the smoothest pick up ever .

The services provided by Kami $ Alessandra were exceptional. They are top of the line elite professionals who are great at what they do and their confidence and tenacity shines through the way they treat their customers like myself. I’m very happy to have chosen Fletcher Jones Beverly Hills. I highly recommend calling Kami for all your car buying needs.

Yulissa is a great service representative! I hope she sticks around. The facility is very state of art.

I recently purchased my Audi at the Beverly Hills dealership and it was the perfect car buying experience! Denisa went above and beyond to make an often nerve wracking experience into the best one I’ve ever had! She was incredibly knowledgeable about the vehicles I test drove and her friendly demeanor was wonderful. Overall the buying experience was top notch by the entire staff I dealt with. I will definitely be back again and I will absolutely be requesting to work with Denisa!!!

Fantastic service. I have been with Beverly Hills Audi since 2012 and have had several lease cars since then. They have always been good but now they are incredibly good.

Kenneth was a great salesman answered every question thrown at him. Definitely recommend coming here for your new or used car. I got a new Q7 and couldn’t be happier.

Ron and Steven are the best. When you go ask for them. I just got a new sq5 and they walked me through all the steps. Audi all the way.

I called to ask about excessive oil consumption with my 2012 Audi A5. Im using well over a quart every 1000 miles. The service representative I spoke with said he had never heard of any problems with excessive oil consumption in A5s, and suggested a test. My concern that I expressed was that the car was getting older and I didnt want to spend a lot of money if this was a sign it was time to just replace the car. He again said they needed to run a full diagnostic and that it was not a known problem. So I made an appointment, and then did a little research. I found out that this was such a common problem that there was a class action suit against Audi for this exact issue, that I missed whatever the deadline was to qualify for this repair and that it was a $6,000++ expense. I called back to ask to speak with someone in service, and was told again they had no record of this being an issue and that it might just be bad information on the internet, and to just bring the car in for a $275 initial diagnostic and we can go from there. So, the car is no longer worth $6000, and I cant imagine an Audi dealership service dept not even knowing about this widespread flaw that ended in a class action suit. I cancelled my appointment before I end up down a very expensive rabbit hole.

Good experience and I got a chance to drive a hard to find Q8, though I think Im going to stick with the A8 its a great vehicle that I wouldnt be disappointed to have as an alternate.

Kenneth has been more than helpful and thoughtful!! He’s the guy you should go to!

Service used to be so much better. If you love your car and want it serviced properly, I would not waste time with this service center.

I initially gave this dealership 5 stars after what I thought was a great experience. I am on my third lease with Audi, 9 years of loyalty, and I wasn’t sure I would renew the lease this time as I had a horrible experience on the previous one with a sales rep who has since been let go.I have now changed this to 1 star and would change to 0 if possible, will be my last lease with Audi. When I first came in, I was given 4 quotes by Hessam for 2 vehicles, each with a 36/42-month lease option. Both documents (I have photos) clearly stipulated 10,000m and Drive Off fee of $2,700. This was up from my last lease “Drive Off Fee” of $1,000 but I assumed it was due to inflation and the fact that I was getting a slightly more expensive vehicle this time. At no time did Hessam give me any indication (or explain any other costs) that this was not going to be the final cost I would pay on trading in my old vehicle, the very name “Drive Off Fee” seems to imply that it would be my only outlay – coupled with the fact that I had paid only $1,000 for this same fee, 3 years ago. Maybe he thought Shafiq (finance) would explain all of that as seems like a major component of his role but at no point did he explain any of the additional costs either. It wasn’t until I got home and had time to review all the costs that I realized something seemed off. My mistake was in handing over my credit card and signing for the fees which were not $2,700 as I had been quoted but closer to $4,000. I missed this as I was in the middle of my workday, trying to get this done and fielding work calls, plus I had already picked up one error when it appeared that Hessam had not communicated that the lease was to be for 36 months not 42 and Shafiq had to go get approval and redo the documents.When I realized that Id been overcharged and compared the documents to my previous lease which had included rebates and no lease set-up fee, I both called and emailed Shafiq asking for him to contact me to explain the issue. I finally received an email from him saying he hadn’t been able to contact me as he was getting an error message (strange since 4 others from the dealership had my number and had no issues in calling or texting me that day or any other day). I sent 2 subsequent emails which he ignored and then I started texting Hessam, asking him if he could help get Shafiq to respond to me. He assured me it could all be sorted out and I even went into the dealership with some other issues around the new car, only to be told that Shafiq wasn’t in, but they would have him call me. Hessam again assured me that it could be easily sorted which I took to mean that there had been an error, but I now believe meant that he didn’t want to get involved and was avoiding discussing it with me. 3 days and several texts later with no response but vague assurances from Hessam that he was here to help, Shafiq’s manager finally called me. She told me that the fee was correct and the reason it was so high was that things were different now and the previous rebates were no longer available, so I was paying more costs (to be clear, I fully understood that I would be paying the first month lease fee and DMV registration but again assumed that was included in the “Drive Off” fee because otherwise, it would surely have been mentioned??). If a customer only comes in every three years because that’s when their lease ends, and costs and rebates have changed and are no longer available, then shouldn’t that be mentioned and clearly outlined to the customer? If I had known that I could have made a more informed decision and I would have gone to BMW where I had a received a better offer (with all costs outlined). I chose to stick with Audi because Hessam seemed to really want to win my loyalty back after my previous bad experience. My mistake.Make no mistake, this dealership is in a very prestigious part of Los Angeles, but it operates as nothing better than a used car dealership with questionable practices and people.

10 out of 10 experience from sales to finance and delivery. Audi BH is an exceptional dealership and Id highly recommend.

My first time i visited the dealership Ron Ying my sales man was absolutely fantastic he help us with his knowledge of how they work and his help and patience was Steller. When I bought the car he was sohappy for me and I said I might need your help with learning this beautiful car and he said i will always be there for you, He already was.😎💯👌 everyone was so nice and helpful and very well organized operation 👏 👍

My wife and I have purchased 7 different Audi vehicles within the last 14 years. This is the first time purchasing a vehicle with Audi Beverly Hills and they have really gone above and beyond. Michael Tesh worked out a great deal for us during a time while most other dealerships were marking up prices due to supply shortages. We traveled all the way from the Bay Area just to purchase here. We did most paperwork online and they had us in and out of the dealership in less than an hour. We hope to be loyal customers going forward. Thank you so much to Michael Tesh and his team!

My guy Kenneth made shopping super chill and easy!

Ryan Bradley and Jessica Levi made the whole process so easy. I was out of the country for an extended time and returned with my lease ending in just 2 weeks. Jessica was proactive in keeping in touch with me while I was away, so as soon as I returned they quickly secured my next car, had it trucked to me up in the Bay Area and picked up my lease return at the same time. Seamless and efficient.

Youssef at the Audi of Beverly Hills was really down to earth and made our investment run very smoothly. He explained to us in every detail all of the options that would suit our family and turns out that instead of purchasing and older model we went for the premium Audi Q7 2021. We are so grateful for his support and the rest of the team at the Audi of Beverly Hills

After finding the Audi we wanted, the salesman sent us the cost of the vehicle - the actual window sticker. When we arrived only my husband was greeted I was ignored. We waited for the manager as despite having a midday appointment set the day prior- our salesman was not there.The car was exactly what we wanted and we were ready and qualified to buy it immediately.The manager then advised my husband that there was a $15K premium to buy the car because of the car shortage.Of course we found this totally unreasonable and would never have driven that distance knowing that.The manager then suggested leasing the car and showed us his “numbers”. My husband is a numbers guy and saw what the manager was doing - basically adding the $15K into the lease. Then he told us to “just do the lease for a month and buy it back as that was his insider tip for us”We thanked him for his time and left.Very arrogant- bait and switch - corrupt business model.AUDI - REALLY?

Denisa was absolutely great. Her customer service was refreshing. If she did not know the answer, she obtained it quickly and shared the information via text or how to videos.

Exceptional service provided by David Chung (sales & technology), Aram Moss (Finance) & Steven Drury (Sales Manager). These guys know their product and how to make it a good experience for the buyer.

Wow. I was searching for an Q5e in Daytona Gray and it appeared there were none. My heart sank. But, in steps Greg and he made magic happen. He found the car I wanted down to all the trim details and specs. Im so happy and highly recommend this dealership to anyone looking for a new car. And highly recommend Greg and his sales team.

My brother and I had an amazing experience with the team. Claude was so professional, polite and patient with all our concerns and questions. We test drove a few cars and I believe We spent over 5 hours there to decide which one of those cars were the one for us. I recommend Audi Beverly Hills to anyone who want to have a kind, friendly, and fun team to help out with their decision making. Thank you Claude, Aram, and Steven for the great experience. We defiantly will be back.

What a great great place! Honestly some of the nicest people over here. They helped me so much to find a car that would be within my budget and honestly they did everything to work with my budget. Claude was super helpful, kind and patient to listen to what kind of car I was looking for. Claude, Steven and Aram were super nice to find the perfect car for me to fit within my budget and I was able to get a car without an excellent credit score. These guys rock! Hands down the best place to get your car either to lease or finance. Customer service here is truly amazing and is the reason I will be going back to them again in future.

We just bought an Audi E-Tron Sportback from Danisa Nachtigall at Audi Beverly Hills last week. It’s my 2nd Audi from this dealership and I have to say that not only are the cars the best, the service is top notch. Denisa was super knowledgeable and really took the time to walk us through everything with the car. And she wasn’t at all pushy, we felt no pressure to buy that day. Such a nice change from the usual car buying experience!We were in a hurry, decided to buy the car but didn’t have time to do all the paperwork. Denisa arranged for the car to be brought to our house that night and we did all of the paperwork there.She then sent me a bunch of video tutorials to teach me all the extra car tricks. And invited me back to the dealership a few days later for a full on lesson. It’s my first electric car and I’m not very tech savvy so it’s a learning curve. She spent 45 mins with me going over everything in great detail and made sure that I got it all. What a great experience, I couldn’t recommend Denisa or Audi BH more highly.

We bought an Audi Q5 in July from Audi Beverly Hills and had a really great experience with the sales representative, Denisa Nachtigall. From the start, she was professional, friendly, and knowledgeable. She was extremely patient driving us to three different lots to view all the cars we wanted to see. We spent around 3 hours viewing and driving cars and she never acted bothered or short on time, even though we didn’t leave until nearly 8pm. We left the showroom that evening without buying as we were planning on going to other dealers to price shop. Reflecting on our experience with Denisa is what brought us back the next day to make the purchase from her. She was always helpful, never pushy and we really appreciated the time and attention she gave us. We highly recommend Denisa and would go back to her again in the future.Thank you Denisa!

Ryan Bradley made my Audi purchase seamless. Negotiations started on a Monday morning and I had my car delivered to my home by Wednesday. I love my new Audi. Thank you!

My husband and I had a good experience at this dealership with our sales associate Denisa.Denisa knew the car and was very helpful in pointing out features. She is very personable and one can see she likes her job.If you are looking for a good experience, in car shopping ask for Denisa at Audi Beverly Hills.

Ali and everyone at BH Audi were great. It was a fast and easy process. This is my first Audi and I don’t think I can ever go back. Thanks everyone.

Great customer service and great staff. Kami went above and beyond to get me into the 2018 S4 I came to look at. I highly recommend Audi BH!!!

Had a great experience working with Jonas at the dealership. Staff was friendly and knowledgeable. Besides some longer than expected wait times, Id recommend this dealership for anyone looking to purchase an Audi.

Also want to thank Ryan Bradley for making the process so easy, hes so friendly and Im excited for my new Q5 Sportback!

Hessam was friendly, helpful, quick to respond and everything else I could have asked for to help me with this process. When my time comes for a new lease I will 100% be coming back to him for help!

Daughter bought a car here. Parking is limited and selection is small, but the sales people are extremely nice and attentive and the cars themselves are all well looked after and presented magnificently.

David Chung was awesome. Took care of every single detail

We live in DT LA. After having a very disappointing experience at Audi Downtown LA, we went to Audi Beverly Hills. We had a wonderful experience from the moment we entered the showroom. All the staff were very knowledgable, open minded, and kind. We are very happy with our purchase and more importantly the treatment we received.Thank you team.Highly, highly, and highly recommended.

Exceptional customer service while buying our used Q5. Would recommend to anyone looking for high quality service during the purchase process

Excellent customer service and team work. Very impressed with Audi Beverly Hills. Visited few dealerships in the past week but Audi BH were the exceptional. They take care of you so you dont feel pressure or stress.

It was a pleasure time to shop at Audi BH. specifically shop with the helps of Brian Zioli, a sale rep. He took his time to listen and answer every questions regarding to a vehicle in details and was patient no sales pushing, honesty conversation between customers and him. He also took customers needs as his priority in finding the best deal and make sure the vehicle is the right one for what his customers seeking. I will recommend to work with Brian Zioli of Audi BH.

Upgraded to a new-to-me A4 yesterday at Audi Beverly Hills. This place was great and made everything very simple from start to finish. Unlike my Audi purchasing experience at another SoCal Audi dealer several years ago, there was no pressure at Audi BH or anyone trying to squeeze extra money out of me. I came in for the car I wanted online and drove off with it shortly afterwards. Special thank you to Michael Shields for taking us on our test drive and showing us all of the cars features and tech. It was also fun to talk to him about cars while the financing and paperwork were being completed. I would recommend Audi BH to anyone looking to buy an Audi, and Im sure well be buying our next one here!

I visited today for A5 Cabriolet. Overall experience (test-drive etc.) was OK but eventually they did not honor corporate discounts even though I showed them the certificate from Audi. I had already mentioned about this discount to the representative who booked my appointment and he confirmed that they knew about it and I could check with the sales person for more details. He also mentioned about special Memorial Day discounts on top of it. I took a snapshot of Memorial Day promotions from their website and showed them also but it was of no use. No fault of the person who booked my appointment as he didnt deal with the sales part.Somehow they didnt want to honor anything basically. The reason that manager (Juan Maldonado) gave was that he did not want to give ANY discounts on this particular car. Its totally fine but it wasted my time. I would have visited some other dealer.

Had a great time check g out the cars over there with Jonas. Definitely sending anyone I can his way

I just bought my second car from Jonas at Audi Beverly Hills and as always, his service was nothing but amazing! My parents got a car from him last month and seeing how quick and easy everything was for them made me decide to come back in. I have nothing but good things to say about Audi BH in general, but Jonas really made the upgrade from my A4 to my new Q5 smooth.

Went to return leased car, met by very professional and courteous staff who were able to get us into a new Audi. The process was really benign and at no time did we feel any pressure to lease a new car. Would highly recommend.

Easiest car buying process I’ve ever had. Purchased online. Worked with Allie and Shafiq who were extremely helpful and answered all of my questions. Transaction and delivery was very smooth and cannot recommend any dealership more than Beverly Hills Audi. Highly recommend.

My 2016 Audi Q5 with 21,000 miles had a water pump leak... The dealer wanted $1700 to repair.... This is a brand new car and the water pump breaks down with these lo miles... When I asked the service team they smiled and said that AUDI parts break even at super low miles. Buyer beware when purchasing an AUDI... you will get crushed on parts and service repairs... I am going back to Lexus

Couldnt be happier with the service, value, and quality of my experience with Jonas leading the way. Love my car (former BMW owner and Audi blow it away!)

Great experience and amazing staff! Claude, Michael, Frank and Juan went out of their way to make sure I got a deal I was comfortable with. Thank you again....

Very good experience in finding the exact model I was looking for, they have huge inventory and can get just about anything in a 300 mile radius.I didnt make a move right away, but they were always patient, attentive, courteous, friendly and proactive. I did find the exact car I wanted, it was delivered to the house, the previous car was picked up and all end-of-lease issues were handled painlessly and easily outside in front of the house due to covid concerns, and that was it.Great followup too when I wanted something a couple days later - same great generous attitude.You know, I was wary of dealing with a Beverly Hills dealership because I might get lost among high-end customers who never worried about the sticker price or wanted to think it over like I do, or that the salespeople might be short or impatient with me... but I shopped around quite a bit and my best deal and my best response and people experience was with Audi Beverly Hills after all.

I came in to Audi today and did not want to buy a car and was just researching. This guy Jonas approached me so effortlessly and assisted me from A to Z on my car search. He took me to different dealer sites, educated me on other products and why Audi is the best brand. Such a great experience and I ended up buying a new Q3!! I’m so stocked Jonas Tunnell is the best and always ask for him.

JONAS TUNNELL is the GUY you want to go to if your looking for an AUDI! I just got my new 2021 AUDI Q3 delivered to me. He made this transition so easy for me and got me one of the BEST deals!!! He listened to everything I needed and what I could/couldn’t do for the payments and made it HAPPEN! Jonas really made sure I was happy and made it a great experience for our family! He is about customer care first! I would go no other place then back to AudiBeverly Hills with Jonas in the future!!

Great experience purchasing a used Audi at the Beverly Hills location. The individuals I dealt with Ron and Aram were extremely knowledgeable and thorough.

Great team to work with. Any question asked was explained with great detail. Very nice and polite when addressing you.

Exceptional experience from start to finish. Greg Arouchanov will be my Audi go-to guy for the rest of my life. A+++ service. Excellent job all around. Thank you!

Everyone we worked with was exceptional. They were friendly, helpful, relaxed and professional througout the process.

Returned an S4 and leased an A6. This is my 4th Audi. Sayed Ali is top notch. He is to the point and respects your time. I have leased three Audi cars through him. Exceptional customer service and a great deal on the new car. Thanks!!!

Very pleased with the process of trading my car and buying a new one from Audi of Beverly Hills. Team is awesome and made me feel very comfortable.

Very detail and kindly explanation for the car.Thank you ~ (^｡^)

This review is after 2 years of initial review and this time I would give no star instead of 1 star. Now I remember why I gave these people 1 star not only their prices are higher than any other dealership the sales people are very rude and talk to the customers in a very very demeaning manners and have no peoples skills. Thats why for the past 2 times I didnt get my audi from this place and I would never ever go back to this dealership

I reached out to Audi Beverly Hills during the height of Audis E-Tron incentive months (April-May). They were basically grabbed like hot potatoes, nowhere to be found! After going over and ruling out every local San Diego based Audi dealerships. I decided to research for the largest Audi dealership by volume in CA. To my surprise I found Fletcher Jones Audi Beverly Hills to be the one. I was surprised because I had the pleasure of leasing a car from Fletcher Jones Mercedes Benz 3 years earlier, so I knew I am in good hands. I just didnt know they can go that level!After searching for a specific E-Tron for about a month and almost giving up, I received a call from Audi Beverly Hills manager, Greg Arouchanov, who was able to fine me an E-Tron with the same color and options I was after. I couldnt believe it! Despite the fact, this car was so desirable and there were no incentives for Greg to work with me on the price. I was able to negotiate an amazing price and basically bought the car site un-seen same day over the phone! I had it delivered to me to San Diego for no extra charge or effort within couple of days.I have been leasing cars every 3 years for the last 15 years. I have to admit, the level of professionalism, kindness, and overall integrity I received from Greg and the Audi BH team is on a different level from anything I had experienced thus far! Here is another example, two weeks into driving the car, I discovered couple of paint defects on hard to spot areas. Worried, I reached out to Greg who immediately reassured me that this will be handled promptly with no issues or difficulties. Within couple of days Greg dispatched a truck to drop off a loaner car at my home and pick up my car for repair. Zero cost or effort on my part. The car was serviced and repaired within a week. Once completed a truck dropped of my car and picked up the loaner car within a day. Who does that?I have nothing but admiration and good words for Greg and the Audi BH team. If you are considering buying or leasing an Audi, look no further than Audi BH! You will receive the BEST price you can hope for. The best selection you can dream of, and the kindest and most professional service you can experience! Highly recommend A+++++!

Hands down the easiest car buying process Ive experienced. Steven and Jessica gave us a great deal on trading in our Q7 lease for the Etron and made the whole experience seamless. It was refreshing to not deal with pushy sales people. With the exception of the test drive, everything else was done electronically so I did not need to spend hours at the dealership. I testdrove with David who was very knowledgeable about the car and was very patient answering all my questions. Once I had decided on the car it was delivered by David to our home within a few hours. He took his time to give us a tutorial on the car and set us up with My Audi. Exceptional service thank you!

Excellent customer service!

First in class experience! I recently had the pleasure of purchasing my new vehicle from Jonas and Jimmy. I typically dread the car buying experience due to the overall sales process and feeling as if my interests are not a priority. Jonas completely changed my experience. He was responsive, engaged, and always going the extra mile to make my buying experience what it should be, enjoyable. Speaking of going the extra mile, he even delivered the car to my house which to say the least, was more than a short drive. Even though I dont live close to Audi of Beverly Hills, I will purchase and service all of my future vehicles from here. Thank you again, Jonas and Jimmy!

Great experience purchasing my used vehicle. Staff was very accommodating!

I have to say the professionalism and service was phenomenal. 6 out 5 stars. My salesman was Shafiq and his manager Greg help me with the process of picking out my first Audi (Q3). And they thoroughly answered all my questions. Ive been to other Audi dealerships, but by far Audi Beverly Hills was my favorite. Shafiq and Greg definitely played a huge part with their outstanding service. Its been almost close to a month, and Im in love with my car. Shafiq was kind enough to check up on me to see how the car is treating me. If you plan on getting an Audi ask for Shafiq, I grantee youll be leaving 100% satisfied.

This place was amazing. I thought it would be taking at least few weeks to find my new car but my sales Ellie, she just made it so simple and easy. 👍🏻 You just need to tell them what type of car you need, they will find it for you! I highly recommend this place and my sales to anyone who are looking for their next dream car. 🙂

This being the 8th Audi in the family, Audi Beverly Hills was the most effortless car purchasing process Ive ever had. Hambik made the experience smooth from start to finish. I would recommend Audi of BH to anyone looking for a new or used Audi.

Great dealership experience. Worked out the deal over the phone, went in to test drive the vehicle and worked out the paperwork within an hour or so.

Walked in off the street as the dealership was getting ready to close on a Friday night. I had been weighing my options on various high end SUV alternatives and wanted to take a look at the RSQ8. Farhad approached me - spent time with me - was in absolutely no rush - presented what he said was a fair offer on the price of the vehicle without much bickering. Agreed to move forward, but it was too late and they were unable to run credit and deal with the banks. I called Farhad first thing the next morning and said I had some buyers remorse and that I needed to shop around a little bit to ensure I received a fair deal. Without hesitation or hard selling he encouraged me to do so. I called 4 dealerships that all had similar vehicles and Beverly Hills Audi was at least as competitive, but I believe superior. Additionally, their inventory of choices was much better. Friendly and knowledgeable sales team - competitive pricing - and lots of choices made my experience a very favorable one. I would recommend ABH and even more specifically Farhad!!

We bought an Audi Q5 last week and Chad ( our daleman) was very details and helping us picked out the best car!

My fiancée and I were recent customers of Audi of Beverly Hills. We purchased a 2021 Q8 with the assistance of Jonas Tunnell and Johanna Felchlin. I myself am particularly weary of conducting business at dealerships due to the lack of overall customer service and awareness of customer needs. Prior to visiting this dealership we have been to Audi Pacific, Volvo Cars South Bay and South Bay BMW. None of the aforementioned were even in comparison to the level of care given to us by the members of Audi of Beverly Hills. Jonas was extremely attentive in accommodating what we wanted and worked diligently to meet every one of our expectations both on product and price point. With both of us being members of the military we were enormously grateful with the end result. Johanna was absolutely remarkable in both craft and personality. We are proud to be part of the Audi family coming from both BMW and Mercedes. We look forward to driving our new vehicle and will absolutely be recommending this dealership to friends and family. Thank you for finally making a trip to the dealership a memorable one.

Very well received and took care of trading the car promptly.

From the moment I arrived at Beverly Hills Audi, Claude Dauman was a gentleman. He patiently guided me through my options, and I walked out that evening with a great deal and a brand new Audi. Kudos to Claude, Armani, and Greg.

5 star experience from the whole team, especially Aram, Juan, and Shafik.

Hemi, my car adviser worked very hard for my request even post sales closing. His knowledge is very through and he follows up diligently

The service and customer care here is really great. Jonas and Reza answered all my questions are were extremely friendly and professional. Thank you!