user
Augusta Precious Metals
8484 Wilshire Blvd #515, Beverly Hills, CA 90211, United States
Appearance
Augusta Precious Metals
Comments
Ka
Review №1

The presentation helped me understand the process of moving traditional IRA assets to physical metal stored in a depository. I now understand the steps required, the timing for everything, and the fees for the most part. The only thing is I still dont really understand how they get paid if they dont charge transaction fees. They said they get paid by the US mint.

LM
Review №2

The webinar is very informative and well done. The people with whom I dealt were friendly, courteous, and knowledgeable. Opening an account was easy. I highly recommend Augusta Precious Metals.

Gl
Review №3

An excellent review of the economy to consider when purchasing gold or silver.

Ed
Review №4

My experience began with a video presentation that was very informative without being a pushy high pressure sales pitch. The presentation highlighted the need to invest in precious metals, e.g., inflation, stock market fluctuations and the current state of the economy. I then reviewed several other Precious Metals IRA companies at the BBB. Other companies had as many as 8 consumer complaints. The complaints were, however, resolved which helped the companies maintain an A+ rating. Augusta Precious Metals had no complaints registered at the BBB. Following my research I opened a Precious Metals IRA with Augusta.

Ra
Review №5

When I was initially contacted by Kevin Martin about purchasing precious metals I was very apprehensive about having to listen to a high pressure sales pitch and webinar. Through Kevins persistence he convinced me to participate in a web conference with precious metal analyst Devlyn Steele. If you dont know of Mr. Steele I can assure you he does a great job in explaining the current economic scenario and has the ability in layman terms to explain the benefit there would be in having a portion of your assets invested in precious metal. The session was not only informative, but educational as well, without the pressure many of us have experienced when someone has tried to sell us various goods and services in the past. Well worth the invested time.

An
Review №6

They give all information the I need to understand the reason to add precious metals to my portfolio.No pressure to buy just enough information. Great job on their presentation

Da
Review №7

This was a very interesting presentation. It was well presented, very informational and easy to understand. There was no pressure to buy. It is very appropriate in tune for current economic conditions. I highly recommend to anyone who may be thinking of purchasing gold and or silver.

Do
Review №8

Augusta provided me with an outstanding customer experience in terms of education and support. Having contacted other companies for similar services, I am comfortable in saying that Augusta is significantly better at what they do.

Ri
Review №9

I had an initial online meeting with two advisors that was very informative. One provided financial information, the other information about the company and enrollment process. Both spoke very well, clearly and it was easy to understand. They answered my questions. There was no pressure and I was very comfortable with the meeting, contents and Augusta representative. Im strongly considering utilizing Augusta Precious Metals services. At this point everything was executed very well and professionally,

wa
Review №10

Very friendly and easy to work with Augusta metals. They answer phone and emails right away. They know gold and silver and will help if you don’t know for sure what you want. I would recommend to my friends.

L
Review №11

This is straightforward info. My wife & I are both novice at best but was presented in a way we could not only understand but learn & get comfortable with

Ge
Review №12

The information provided was excellent. They covered every aspect to protect IRA/401K money by creating a precious metal self directed IRA. During the conference you can ask questions and at the end there is absolutely no pressure to make an on the spot decision. Great way to find out about Augusta Precious Metals and how to protect your retirement funds.

Ca
Review №13

The presentation was very clear and informative and the illustrations and graphics were very helpful to explain the information. The presentation was geared for the novice investor, and we felt very comfortable after watching it. We were encouraged to ask any questions we had concerning this type of investment. We felt no pressure to make a decision right away. The gentlemen who represented Augusta Precious Metals were friendly, professional, and knowledgeable. If you have any interest in the purchasing of precious metals, we would highly recommend a conference meeting with this company.

Ja
Review №14

Very professional and easy to navigate And understand what options they have.

St
Review №15

The interaction that I had with my introduction to Augusta Precious Metals was amazing! The representatives that I dealt with, Mr. Kevin Martin and Mr. Clint Doll were extremely professional. They had a veritable plethora of knowledge and were able to quickly answer all of my questions. They treated me with respect. I very much appreciated the discussion. Neither representative came across as a high pressure sales representative- and I very much appreciated this approach!

Ke
Review №16

I participated in a webinar coordinated by Lauran de Winter and conducted by Devlyn Steele. He was able to pass along a lot of great information concerning the current economic climate and the likely price movement expected for the next few years of precious metals due to current policies in the United States. He was able to respond to questions that I had with concise answers that were easy to understand. The webinar was very useful and the gentlemen were not trying to just sell products, but educate clients.

Ka
Review №17

The experience was helpful and informative. The presenter was professional and patient.

Da
Review №18

The personal treatment answered my questions and the meeting was inspiring. Learned so much

Ch
Review №19

I could not recommend more highly. Tremendously professional, great at communication, friendliness & expertise about buying precious metals. My personal broker was super-knowledgeable and gave great guidance (with all the proper disclaimers). And the IRA Director was there for me again and again from 401k rollover to Trust adminstrator to metals purchase to shipment to Texas Depository. Great people, great company.

Gr
Review №20

Their presentation was very informative and made me and my wife convinced that we need to put some of our retirement money in precious metals.

Pa
Review №21

APM has been very helpful through the entire process of the transfer of my 401k to Augusta Precious Metal. Im very satisfied with their ability to answer my questions and make me feel at ease. Thank you to Lauren, Ebony, Jasmine and the rest of the team.

Cy
Review №22

I was so impressed with the customer service and the web conference they set up just to give you insight as to who they are. They spend a lot of time answering questions and there is no pressure to make a sale.

Ma
Review №23

This has been a pleasant experience. I appreciate Hank Williams personal call and my ability to reach him directly. I REALLY appreciated an individual and personal webinar where I could share personal information related to my situation. I also REALLY appreciated not being pushed to do anything immediately.

ri
Review №24

They acted very professional not pushy, everything was left up to me . Mr Steele was very informative looking for a good to diversify my portfolio settled on them because of their ratings and glad did. I would recommend

Ja
Review №25

The staff was very professional. The videos that are used are helpful and illustrated the process. When I finished my first webinar appointment I was more informed and better prepared to move forward. Thank you for helping me save my retirement!

Je
Review №26

My experience with APM is one of the most professional and helpful in dealing with managing my assets since my husband died. Thank you, APM for walking me through the process of purchasing precious metals for my IRA.

B
Review №27

I wanted to transfer my metals from another facility. I called Cierra Koz at Augusta Precious Metals for advice. She handled everything for me with extreme courtesy and patience. I would strongly recommend her and Augusta Precious Metals for all your needs.

KM
Review №28

I recently had a very informative communication with Augusta Precious Metals. I viewed a video conference which provided answers and new information for my interests in precious metals. I found them well informed, and a pleasure to talk with. I learned a lot.

Jo
Review №29

Very good service for their clients/ customers.

Gr
Review №30

Great people, l was new to this type of market, buying precious metals, they explain everything in detail, it was so easy, l was walk through every step, l converted my IRA to silver. Thanks Augusta

St
Review №31

Very clear and informative presentation by Devlyn Steele. He demonstrated very clear knowledge of the current U.S. economic situation and the outlook for the future. This included information on how a gold/silver IRA could could provide a hedge against inflation. He clearly presented Augustas capabilities regarding gold/silver IRAs.

Ka
Review №32

Everyone I have spoken to has been extremely kind, and there has been no pressure to make a investing commitment, which is a big plus for me. The training and review session on the economy was easy to follow and understand, they were able to address my concerns and answer my questions. All the information on the website is a great supplement to the presentation. They have been respectful of my request for time to work through my decision. Awesome Customer Service!

an
Review №33

It was a great experience i learn a lot of helpful information for the future.

Je
Review №34

I spent a little over an hour in a Zoom conference talking with various Agusta Precious Metals department representatives about converting a portion of my investment (IRAs) portfolio to precious metal. The provided both excellent information on the history, present and potential future of the economy and how precious metals can provide a hedge against inflation. They explained their process of of converting an existing stock market based IRA to precious metals IRA to include all associated setup and maintenance costs. All representative were very professional and knowledgeable, answering all of my questions in real time during the conference.

Ph
Review №35

Our web video conference was very informative. We talked with two very nice associates who walked us through the procedures for opening an IRA in gold and silver. They were very informative and answered all our questions. I appreciated that there was no high pressure sales tactics involved.

Ri
Review №36

They respond to questions quickly and are patient with you while you are learning about your precious metals IRA. I highly recommend Augusta Precious Metals!

Ta
Review №37

It has been a long time since my husband and I have felt such confidence in a company. We have been screwed over many times with financial consultants. The professions here are just that, professional. The financial gentleman that we spoke with for an hour and a half was incredibly knowledgeable and a wonderful source of information. Their trader was extremely helpful in helping us decide what was best for our money. Everyone in the company who helped us through each transaction was knowable, patient and well, just incredible, with great follow through.I feel like we really made the right decision going with this company. I love the fact that all these people are always available to us as a resource.

Ti
Review №38

This company continues to spam my email address. If you click the unsubscribe link in their spam message it takes you to their website with no option to actually unsubscribe.

Jo
Review №39

I contacted Augusta Precious Metals for info about a precious metal IRA. I first talked to Kevin, he explained a lot and then set me up with a teleconference with Director Devlyn. We were talking for about 1 hour. Devlyn answered all of my Questions and covered things I didnt even thing of. I am Very pleased with them and plan on doing business with them. Great Job Guys

Bo
Review №40

While considering investing in a precious metals IRA, I recalled the advertisements I had seen over several years for Augusta Precious Metals. I did my homework and checked ratings on Gold & Silver IRA management firms and indeed found Augusta to be in the Top Ten. After making the initial contact with Augusta to begin learning about their offerings and process, my questions and concerns have been addressed with a superior customer service model and an obvious wealth of knowledge regarding investments in general, the precious metals market, the current and projected state of our economy, and a passion for protecting our precious retirement assets. My one-on-one with Devlyn Steele was thoroughly educating and eye-opening. I highly recommend August Precious metals if you are concerned with true diversification of your retirement assets and asset protection through market volatility.

Re
Review №41

Good explanation of processing investing in precious metals with an IRA in mind. Good explanation of how precious metals investing compares to stock based funds.

Ge
Review №42

How a conference call with Augusta Precious Metals today and to say it was enlightening would be a dis-service. The conference was very informative about what Augusta does and what they can do for you. I truly believe that diversifying my portfolio with precious metals is the way to go.

Ch
Review №43

My initial meeting was very informative and answered most of the questions I had going into the meeting. I learned a lot but have much more to learn and more research to do regarding my timing and how much of my funds I will commit to the purchase of gold/silver.I was pleasantly surprised there was not more pressure to do something immediately. Next step is to determine my timing and the percentage I will commit to gold/silver.Chuck Cline

Ch
Review №44

I received an education from Mr. Steel at Augusta Precious Metals and learned quite alot about precious metal companies and comparisons. Their customer service I discovered were very proactive with my concerns. I highly recommend Augusta Precious Metals

St
Review №45

I was included in a personal webinar to learn more about gold and silver acquisition and why this might be a valuable add to my retirement funds. Shown what the past has meant for gold and how the continuous printing of dollars has devalued our dollar and inflated gold and silver prices.

Sh
Review №46

My husband and I are just beginning to investigate opening a Gold & Silver IRA. We talked with Kevin Martin and Clint Doll. Both were so patient and kind and helped us to understand not only what is involved in this process but also why this is what we need to do. This is our first interaction with Augusta but we were highly pleased with all that we learned and how we were treated.

Ac
Review №47

Lauran and Devlyn provided an excellent overview of the current market and a roadmap to where they think precious metal prices are going over the mid to long term. An excellent introduction to the concept and finance lesson. Very professional. Thanks.

DH
Review №48

I have to say I came away from the presentation with a greater understanding of the financial landscape we are all facing.

Ke
Review №49

Very informative meeting by Zoom. Devlyn was very informative in the status of the devaluation of the dollar and reason for investing with Augusta Precious Metals.

Es
Review №50

Very detailed & organized presentation. The format was easy to understand & the personal dialogue exchange was very informative! It really cleared up some misconceptions that lingered in my mind. The follow up and team support was superior!

Ma
Review №51

Augustas has been great to work with me and answered all my questions. It was so easy to get signed up to buy gold and silver! They done most of the work and kept in touch throughout the process!

L
Review №52

Very informative presentation by knowledgeable staff of professional investment investors. Great way to spend a half hour or less & receive information on diversifying your portfolio with a less volatile opportunity. Ability to answer all your questions easily without stumbling or an “I’ll get back to you” answer! Knew exactly the right answer! If you’re looking for a way to diversify with gold & silver give them a look!

Ch
Review №53

Thought I had a general understanding of silver going to the order desk... turns out, just the opposite! Glad Kim was able to guide me in my purchase. I know I’ll be fine with Augusta’s help Thanks!

De
Review №54

I wasnt very knowledgeable about investments in precious metals but the initial webinar was understandable with the opportunity to ask questions at any time. Staff were personable and comfortable to talk to.

Ri
Review №55

The collective experience and the professionalism of the good folks at Augusta turned my anxiety into confidence. I’ve been in sales for 40+ years...therefore I am critical, cynical, and not an easy sale! They brought in senior level management to answer my many questions, which became a very in-depth dialogue about all that is going on today. I’m buying gold and silver.

Ka
Review №56

I contacted Augusta Precious Metals because I want to invest in a gold IRA. My husband was skeptical and is very conservative so I wasn’t exactly sure how he would react. The presentation was given by an extremely knowledgeable consultant, who took the time to answer all of my husband’s questions and address each concern. When we were done he came up with the exact same amount that I wanted to invest! Their no pressure approach and knowledge was all we needed to help us make the decision that is best for us! Thank you!

Ma
Review №57

Just spent one hour via web-conference with Augusta precious metals. They were polite, friendly, educational and highly knowledgeable regarding economics and currencies. I plan on using them shortly to diversify my IRA into precious metals. Devlan Steele was on the webcast and is just so informed and knowledgeable. I’ll be purchasing his latest book expected out this fall. Do yourself a favor and give them a call!

Jo
Review №58

The presentation was fine but when it was over I offered to buy $10,000,00 worth of gold AT A TIME from them because the price of gold is constantly changing BUT the less than adequate intelligent operators of the company refused to take my order unless it was $25,000,00 or more. Was that really the smartest thing they could have done for their business. I could have purchased $100,000.00 in gold from them but I just wanted to buy it $10,000.00 at a time. Had they accommodated me I would have now had an account with them and could continue making purchases. If I had done it their way I would have paid almost $1800.00 per oz for the gold (which includes their markup over spot) because the price was higher at the time. In that case I would have had $25,000.00 in gold that cost $1800.00 an oz instead of 10k 10k and 10k with the second and third purchase costing about $50 .00 less per ounce.

Ar
Review №59

As a 1st time precious metals investor, I really knew nothing.A clear, informative & pressure -free presentation explained the options to me & at the end, I felt well informed & quite comfortable with the process & Augusta Precious Metals as a company.

An
Review №60

Very, very helpful, even at the possible expense of a sale.

Au
Review №61

The presentation was great and extremely educational. Im impressed with the importance that was shown by both representatives. Im convinced that I need to revise my portfolio to include gold/silver.

Se
Review №62

It was a very personal meeting. We spent far more time than predicted because I had more questions than I thought i had. It was great to have that kind of personal time with real people.

Ja
Review №63

Augusta Precious Metals is the company to go to when it comes to customer service and gold IRAs. Their staff is honest, easy to talk to, knowledgeable, and well informed. When speaking with them, they addressed all my concerns and presented the most common options to me in the way I understand it. This saved me a lot of time in my personal research on precious metals. They have earned my trust. I feel that Augusta Precious Metals is the best option for buying gold and silver.

Ke
Review №64

Excellent knowledge of the subject matter, their opinions are backed by data, experience and knowledge, and are there to help. No pressure. Answered all questions. Very professional!

Ja
Review №65

Not being as young as I used to be, I looked for a firm that would do most of the work for me. Augusta Precious Metals went way beyond what I expected. They took care of the entire transfer from A to Z. They spent the time I needed, answered numerous questions, were extremely helpful and cared about helping me. These guys are the best!!

Ro
Review №66

I’m one of those people who normally doesn’t post reviews. Truth is, I really don’t want to be bothered most of the time. But I’m posting this one. In short, working with Augusta Precious Metals has been great. If you’re noticing how shaky the economy and markets have been and think you might benefit from adding some gold or silver to your portfolio, there’s no reason to look any further than Augusta. Top-notch people; smart, knowledgeable, friendly…but NOT PUSHY. No pressure. I actually enjoyed speaking with the folks there – and I usually don’t enjoy speaking with ANYBODY. Highly recommend.

Da
Review №67

This is a great company to consider for purchasing precious metals. They are respectful of your time and your ability to comprehend. Their presentation is clear. Its a great time to buy gold.

ji
Review №68

Very interesting presentation, I would have preferred it if I was advised to download the conferencing app, prior to the call and if I was provided with an outline of the discussion to help me add my questions.

Ch
Review №69

Augusta Metals is absolutely the best when it comes to precious metals and EVERYTHING associated with them. If for whatever reason professional one on one becomes necessary contact Cierra Koz in customer service!! She is the epitome of professionalism and excellence!! Reach out to her!!

An
Review №70

Very professional. No pressure. Just information. Attentive and well informed staff.

Ro
Review №71

Augusta Precious Metals was great in setting up a new account for me . They answered any questions that I had and give an awesome presentation on gold and silver . Everyone was very professional.

Ba
Review №72

So far everything has been great. The live video was informative and they answered all our questions. Everything on the internet research has all been positive.

jo
Review №73

The information provided to make an educational decision was provided and Im a skeptical person on investing my money. Did my research and all my questions were answered from beginning to end process. Good Company.

Ho
Review №74

Its difficult to find companies that operate ethically AND really know what theyre talking about. My time with Augusta Precious Metals has shown me theyre both when it comes to working with the gold buying public. If you want precious metals in your portfolio, you cant go wrong with this company. - Howard

Ms
Review №75

The information AUGUSTA PRECIOUS METALS shared was very good. In these troubling time knowledge is power.

Mi
Review №76

Very thorough presentation of present situation in world economies, and relationship of currencies to precious metals.

Er
Review №77

Augustas presentation was kick started me to thick differently about by IRA.

Ko
Review №78

Great information on economic factors that affect gold and silver prices.

Ro
Review №79

Great followup and pricing is as good as it gets.

Ja
Review №80

I had a previous gold IRA with which I was not happy. The folks at Augusta Metals were able to answer all my questions about how this new account would work and advise me on the choice of metals. The took all the time I needed to make sure I was completely comfortable with the new account. Then they walked me through all the steps to make it happen. Excellent customer service!

He
Review №81

I had a 401 account from an old job that i had to move. I wanted to move part of it into precious metals. I had no knowledge of even where to start.I called Augusta after checking several other companies and picked Augusta. Everyone that I had contact with was very knowledgeable and friendly. They made the process very easy and worked with me step by step. I have also made a second transaction with them.

De
Review №82

Staff was knowledgeable and patient. They walked me thru every question I had. Great team.

Su
Review №83

My husband and I had decided to diversify our portfolio to include precious metals but had no idea where to begin. Cierra Kovlowski with Augusta walked us through the entire process making it much easier and streamlined than we had anticipated. We transferred a portion of our money from a retirement account with the State of California into precious metals. I would recommend this company to anyone who is interested in diversifying.

Er
Review №84

Excellent explanation of Augusta services. Spoke with 3 people, all very professional. All knowledgable with the products and services offered.

Ed
Review №85

Thank you Mr. Steele, Jasmine and the Augusta team of experts for making my gold ira transaction easy. I definitely feel more protected now. The gold and silver presentation was powerful. I also appreciate the immediate follow up when i had a concern about the depository fees.

Re
Review №86

I will be seventy next month and even though I was invested in the Stock Market since my twenties, I really knew nothing about Purchasing gold/silver as a investment strategy. I had someone recently mention it to me. I saw the Facebook post and decided to get educated and joined the webcam. I am so impressed, with the knowledge everyone possessed, but was truly amazed they could explain everything to me in a manner I could Comprehend. I had many questions, as this was so foreign to me, but they took as much time as needed to answer my questions and address my concerns. I have been intrigued to check out investing in metals just recently, but never saw a opportunity to join a webcam with the information presented in such a Straightforward Manner. I know I would have invested ages ago, but I now figured out my financial advisors, from Morgan Stanley and Wells Fargo did me a real disservice because it wasnt it their best interest. I look forward to my next appointment, this makes so much sense especially with what is happening in our country right now.

Br
Review №87

The people at Augusta Precious Metals were pleasant to work with and made it easy to create an account. They were very informative about the current stock market and the price of gold and silver.

wi
Review №88

I would rate Augusta’s customer service first rate. Transfer of my IRA was a cumbersome process but Jasmine Soria helped me negotiate the process. I probably would have given up without her assistance.Found out I didn’t even own it ... the “financial service agency “ did ... WHAT!

Ch
Review №89

Each representative I encountered was respectful, friendly and professional.

Ri
Review №90

Professional...Not a hard sell...Opportunities to ask any questions...Positive learning experience...Thought provoking...Interested in moving forward.

Co
Review №91

Augusta’s customer service is outstanding. The reps took the time needed to thoroughly explain gold/silver positions and the process to purchase.

Ja
Review №92

Appears to be an honest company. Good knowledge of economy and no high pressure tactics.

Ch
Review №93

Very professional, personable, will answer any question, not afraid to say I dont know, they WILL get the correct answer, easy to work with

Jo
Review №94

This is the first time that I have ventured into the precious metals market. My account representative is Ted Root and I have been very pleased with the service that Ted and his team have provided me so far. They are all very knowledgeable, thorough and professional and Ted went out of his way to explain all the benefits (pros and cons) of a precious metals IRA. Thank you and I look forward to a long and PROSPEROUS future with them!

Pa
Review №95

Recently transferred monies from my IRA into precious metals. I used Augusta Precious Metals as my purchase company and was very pleased with every aspect of the purchase and transfer of funds. I would like to thank Lauran deWinter for his patience with all my questions and with his ongoing efforts to educate me with the precious metals market. I also want to thank Jasmine who also helped with the purchase and transfer of funds. They both were very professional and helped put my mind at ease.Many Thanks,Paul &Janice McElroy

An
Review №96

Great to work with. They listened to my concerns and helped assure my decisions to invest.

Le
Review №97

They are very up front with fees and exposures and are willing to work with you on the initial investment. They mostly get back to you right away with questions answered. So far, I am very very happy with the service

Me
Review №98

All the staff we talked to at Augusta made the transition of money from my IRA to a new silver based IRA a seamless endeavor. We would do business with them again.

An
Review №99

I spoke with two very nice men about 2 weeks ago about rolling over my IRA. I think their name are River and Kevin (I could be wrong), and they were very patient with me. I never actually purchased with this company, but I really enjoyed my discussion with those two. Very informative and very respectable.

Jo
Review №100

Being an avid buyer of all sorts of coins, gold and silver, I believe that this could be salvation for my family if the economy gets any worse in the USA. Gold and silver will not lose their value as the all mighty dollar has over the years, and continues to lose each day. I found Augusta Precious Metals several months ago and have had a very satisfactory checkbook IRA transaction with them. They are so easy to work with and the process was very secure. I received my purchases on time with free shipping and I love them I will definitely keep coming back for more.

Information
10 Photos
100 Comments
4.8 Rating
  • Address:8484 Wilshire Blvd #515, Beverly Hills, CA 90211, United States
  • Site:https://augustapreciousmetals.com/
  • Phone:+1 800-700-1008
Categories
  • Gold dealer
Working hours
  • Monday:6AM–5PM
  • Tuesday:6AM–5PM
  • Wednesday:6AM–5PM
  • Thursday:6AM–5PM
  • Friday:6AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
Similar organizations