I am new to the area and when my car abruptly broke down we were able to tow the car over to Meineke and they looked at it the next day. With all the problems that it had with it, the amazing team at Meineke had my car fixed in a day! The guys there were thorough and communicated greatly with my family and I. I highly recommend the team at Meineke, they care about not only the car but the person as well which is much needed in times of stress with cars!!
Polite direct and informative. Checked brakes front and rear gave clear report as to what work was needed and how much it would cost.No surprise charges / solid business attitude.
I have been going to Meinke Car Care for many years to keep my old car running, inspections, etc. I have always had good service from all the team. Josie is very patient with the customers, as was Tim and Gary before her. Honest and customer-oriented is what we all like. Highly recommended. Thanks, Josie!
I’m very happy with the quality and service that I received for my Jeep Wrangler. At 130K miles, I was expecting the worse when my rear brakes began making intermittent noise. Josie was friendly and professional and followed up by phone as promised with the diagnosis and price quote. As others have reviewed, there was no upsell at all. The problem was the parking brake completely froze and would occasionally bind and stick causing the noise. I’m not surprised considering the exposure to eight years of New England weather and road salt! New parking brake shoes and hardware, and now the Jeep is running much smoother and the parking brake holds and releases fully. And I also had a TPM replaced and got an inspection sticker. All for a very reasonable cost. I will certainly become a repeat customer. I appreciate the honesty and professionalism that I experienced with this Meineke.
I love bringing my car here theyre always so polite and professional and quick... They are my go to for any car problems..
After the battery light went on unexpectedly on my car while driving to work, I called and brought the car to Meineke which was the closest place to my work. As I pulled in, it died. Josie was amazing and toldme not to worry and would call me within and hour. I got the call with the detailed information on what was wrong. Josie answered all my questions and guaranteed the car would be ready by 1 when I got out of work. From start to finish it was a breeze. Thank you Josie for your amazing customer service, patience, and most of all kind disposition. I’llDefinitely be back.
I’m very pleased with the service I receive At Meineke Beverly. They always accommodate me for appointments, are very thorough, don’t search for problems or try to upsell, and take care of my car in a timely fashion. I highly recommend them.
Great service, and honest. Been a customer for 14 years; one good experience after another.
Josie was great. I explained my situation and they were able to fix my issue rather quickly, keeping my appointment time to a minimum. Will continue to bring my business there.
Very courteous, took my car right away, quickly informed me what was wrong and cost to fix. Had my car within a few hours and it runs great ....
I had a 1230 appointment but had to wait because they all were at lunch, but it wasnt a big deal as they were quick to take it in. I had to pay a lot more for my oil change (had a coupon for synthetic oil change for $59) than coupon stated, I ended up paying $117!! I own a Mercedes and the employee told me the extra cost was due to special oil and filter! Ok.... Then after paying I had to wait cause a delivery truck was blocking my car in the bay! You cant make this stuff up! They did a great job overall though and the employee was super professional and courteous.
I had my front end aligned today and what a difference! Thanks for the speedy rea$onable work and for taking the extra time to get it perfect. Im off to Florida, enjoy the snow 🤓🚗💨✌
Service is always great. Staff is always professional and polite. Inspection of vehicles needs are complete. Prices are fair for services rendered.
Josie #1! Thank you for fixing my car on short notice! I received great service at a fair price!
Thorough. Fair Pricing. Courteous. Respectful. I am so grateful to have found this particular Meineke 20+ years ago!! Thank you everyone for caring for my car(s) + for my family! 👍🏻👍🏻
Its awesome that Josie is up front. Weve known each other for 30+ years so its nice catching up. I stopped coming to Mieneke because of the last Service Manager. Im so happy to be back. 😁😁Ann Richards
Absolutely amazing. Josie was the kindest mechanic I’ve ever encountered and I’m so glad I chose this location. Will be back!
Very professional. They allow only 2 people in their foyer-which is absolutely appropriate given todays Covid environment. They got my car in, and they fixed my car quickly. I was treated with kindness; and, even more important to me, I was treated fairly. From reception to goodbye, nothing but professionalism and kindness! Thank you.
Efficient honest and friendly. Im new to the area so this was my first time at this location. Ill be going to them for my car needs in the future.
I love this place, if there is one thing I treasure the most is an honest mechanic.I feel good about my dealings with them and trust that what they tell you is the truth and your car is fixed right.
Josie and the rest of the staff at the shop were professional and great to work with. Offered day of services to fix my car and were timely and a great value. Thank you!
I have always used this station. The staff is profession, courteous, interested in my vehicle and, most of all, THEY DO NOT TRY TO SELL ME SERVICES INDO NOT NEED
Was a great experience. Quick and thorough work. Staff was extremely helpful and friendly
I went for an inspection sticker. They let me know I just needed a small light bulb replaced and I was on my way. Very friendly and good service. I will be back.
MyDaughter took her car there i always use Vavoline in my home town. But her college was near by and she needed an oil change. Less than 3000 miles later she had come hone from college. I notice an oil spot about 8 inches around under her car . I checked her oil it was low. So i took it to Vavoline They asked where to you have your oil changed last. Meineke was the last, the sticker was even on the window. They told me the used the wrong plug and even cut a bolt of some sort and double washered the plug also using the wrong Oil Filter. They Advised me to replace the oil pan due to the threads being ruined This place was extremely unprofessional. Im contacting them with this issue to see what they will do. To be continued. Scott D. Well the owner Chris had called me and with no actual proof like a video, he swears they were not responsible for the bad plug. But he was willing to have it fixed. I was happy for the end result. Thanks Chris
Jose was great and had my car done the same day
Front desk staff was friendly and professional. The service was fast and reasonably priced. I will be using them again and recommending my friends to go there. - Ellie Fahl
Great place! Very professional! Friendly and knowledgeable!
Very professional. Awesome value. Extremely friendly staff.
Had a flat tire and called Meineke to see if they had time to check it out. Josie was amazing- took a look at the car right away and ordered the new tire which came within 24 hours. The team put my tire on and did my annual inspection within 45 minutes.They understand a customers need to get in and get out and they took care of everything quickly. I was so appreciative of their efficiency!
Terrible experience. My mom brought her Subaru Tribeca for a muffler repair. Come to find out they never replaced it! They welded it! I discovered it after having another issue where the Liberty adjuster inspected my car. I paid over $600 for this replacement! This is theft. I’ve also reported to BBB. This is not ok. Do not do business with this meineke. A friend also had an issue like this and he also had to call the state and reported to BBB. Warning you all so that the same does not happen to you.
Fast, great service for brake job.
I like it because I dont feel upsold, the waiting area is pleasant, the Office Manager is welcoming and professional, and they do quality work for a fair price.
Excellent service. Super friendly.
Got my car in right away had it fixed and ready to pick up the next afternoon amazing service highly recommend Josie was awesome.
These guys were great! My caliper seized when I was picking up my daughter from college and live an hour and a half away. They took us in immediately, and within an hour we were on our way home for the Thanksgiving holiday. I would highly recommend.
Customer Service was great and will go back again
Great service, great staff very friendly
Julie was great at accommodating me without an appointment before the big Nor’easter. She warned me it could be an hour or so, and with COVID I would be waiting outside. I had dressed for the outdoor wait, but she got creative with the order and squeezed me in before an appointment that seemed to be running late, so I was in and out in about 20 minutes. Thank you, Julie, for squeezing my car in before the foot of snow!!!
Very courteous and sensitive to my needs.
Dropped my car off at 8, it was ready by 9:30. Fast and reliable service.
Always a great experience here and I get better service/repairs that I trust way more than the local dealership. Over the 10+ years, I have brought all 4 of my cars in and never a issue.
Great service, very friendly and fast. Highly recommend
I stopped in to confirm what I thought was a bad muffler and to see if I could make an appointment to have it repaired. They surprised me when they took it into the shop immediately and then offered to repair it rIght then if I was willing to wait. I approved the estimate and the work was done within the hour as promised. Great service. Great work. Good value.
Very good a pleased quick and honest service manager Josie was pleasant and great with me about any questions i had.
Went in for my yearly inspection and everyone was really nice and friendly. They let me know wait times but my car was ready way before that. I will definitely be back!
Great service and very timely! Always get my car back the same day! Thank you!!
I have been using Meineke in Beverly for almost 6years for all my car services and wouldnt go anywhere else. Super friendly staff and they get the job done.
Great, prompt service. Josef is a pleasure to deal with.
Good customer service. The website has online booking, but its just as easy to call.
This is the second time I have used then and will be going back! I had to have a diagnostic test done to see what the issue was so I could get my vehicle registration tags. They found the problem, fixed it and did my emisions test. They also told me my passenger side front end was shaking a little bit, but I could hold off on that repair. I really appreciate them getting my car back on the road and only fixing what was absolutely needed. I recommend this place highly.
Really so impressed by how kind and welcoming as well as professional and knowledgeable they were. I will gladly recommend everyone to go to this particular Meineke service center. I’m grateful that they took care of everything. Very reasonable and quick too. I will continue to go here for service.
Chris and his crew went over and above with the job they did for me. Gave me a great deal on work completed and bonus he saw my inspection sticker needed to be done and took care of it for me.Will be recommending him to everyone. Thanks again Chris
The Meineke team in Beverly are excellent. Chris thoroughly explained everything that went into the full brake service for my 2014 Audi Q5. They used all the specified OEM parts as required by the VIN and made sure the job was done correctly the 1st time. This team will go out of their way to make sure their customers are happy and get extraordinary service. I will absolutely use them again!
This place was recommended by my mechanic at Autohaus in Salem. I had a great experience making appointments with Josie. On the day of my appointment they were about 25 mins late to grab my car but Josie did warn me. They looked over my fluids, topped off tires, and overall they were kind. They told me some point soon I’d need tires. I expressed concern on brake pads and they say my brake pads are fine (many places would take that opportunity to get you new ones!) Would recommend!
Josie and her staff were honest and helped me determine if i had some brake and tire issues and a broken windshield nozzle which they ruled out and didn’t try make money off me for the sake of making a buck. I will be using them again for my auto repair needs!
Making the appointment online was very easy and convient. Jose was excellent to work with and very professional. Im very confident they replace what was needed, it was done right and I paid a fair price. It is a great place to do business with.
They charged us 68.00 for an air filter and 500.00 to do the front brakes where other places we have gone only charged us 10.00 for an air filter and 324.00 for brakes. I’m deeply saddened by the amount they charged us for these services as we will not be going back there now.
I have been going to this Business for years and have always been satisfied with the experience.
Excellent service every time I’ve gone. It is my preferred location.
Wonderful service. Josie, is just the best! Very friendly, and not just a number like other competitors out there. My husband and I both go here for servicing our vehicles and will again in the future.Robin Hurley
Every time I use this shop for my car needs its always professional, timely, and polite and no upsells.
I recently visited the Beverly Meineke for an inspection. They were professional and fast.I have also visited this location for oil changes and repairs. They have always been professional and courteous, and the work has been top quality.
We always have an excellent experience at Meineke of Beverly! The staff are professional and friendly. Most importantly, they are honest about the work. Tim, Josie, and Chris have helped us out with multiple cars and we recommend the shop wholeheartedly.
Fast and efficient. Pleasant to do business with
Clear, concise communication and easy drop off. We will be back again.
This was my first time going to this shop.I walked in with no appointment and they serviced my car within 1/2 hour! All associates were friendly and curtious. Would recommend to people. I will go back to them for sure
I just came for an inspection. It was quick and easy. The only complaint is that they didn’t use gloves or wipe down the car. I don’t think the guy who took the car even wore a mask. With the Covid situation, that’s a must.
Josie was fast and friendly
Got a hole in my tire and drove right over to Meineke. Chris and Richie saved the day! They were super helpful and fixed my tire right away, all while being friendly and supportive. So glad I live close by!
Always top notch work and great service here. Quick to get jobs done, and they stand behind their work!
My alternator belt broke and Meinicke replaced it. They checked the pulleys to ensure the bearing and tensioner worked. They also pointed out a broken air conditioning line in need of future replacement.
I had originally made an appointment with a custom exhaust shop to repair my exhaust, but once they saw that the truck was a turbo diesel they did not want to do the job because their lift could not handle the weight of the truck. So I knew Meineke was on my way home and stopped in to make an appointment. Once there they were very professional, and told me they could fit me right in. The owner kept me updated with the progress of my truck as they had to find 3 1/2” pipe for the repair (this is a custom exhaust).I was overly pleased with the care and pride taken in the work done. This is a rarity these days. I would highly recommend this shop to anyone.
Meineke has always been there when needed. Professional and fast.
My overall experience with meineke was great! They talked me through what was wrong with the car and fixed the car in a timely manner. I truly appreciate how helpful they were.
We wouldnt go anywhere else our experience has been nothing but excellent.
My go to shop. The team here is always efficient and great at communicating in a simple fashion. Tim, the store manager, is a joy to work with, and is very transparent on repair time and cost. I dont sense any shady work from this location at all.
Went here recently to get my car inspected. The staff was super friendly and helpful! They also provide sanitized pens, and clearly and respectfully follow COVID guidelines which made me feel safe. Shoutout to Josie who was so nice and patient while I was stressing about my misplaced registration:)
Great service! Fit my car in their schedule immediately. Back on the road with new brakes and rotors in 4 hours from drop-off. Also, did a nice job with COVID management practices. Excellent job all around - highly recommended.
Excellent place. Nice service, quick work. I was well taken care of
Always a pleasant experience here! Tim does a great job of explaining what needs to be done and the time frame as well. Very competitive prices for the area too. An excellent local option for car repair.
The Meineke location on Rantoul Street is a special place. Not only are their mechanics skilled but they also have a customer service focus that stands out. They even have a customer service expert check you in when you get there and, in my experience where I called this location first before arriving, was kind and did not rush me off the phone.
I was early for the appt. They got me in. Checked my brakes, changed air filter, oil changed, and an inspection sticker. Workers were friendly and helpful.
Everyone that works here is extremely kind and friendly and funny. I went here for a simple inspection sticker and I was out the door in a half hour. Tim was in the office where I waited and he made my time there a great one. We had conversation and he was very funny and made me feel welcome. I will definitely be back when I have to get an oil change, or if anything else happens to my car! Thanks Tim!
Went here today. The guy working the front counter who seems to be in charge is aggressive, rude, and forceful. I went up the street got 4 tires for $350 vs $669 that they wanted to charge me. They also wouldnt give me a quote over the phone for tires which is the only place out of 3 that said that. Also called here 3 or so months ago to get quotes on brakes and same scenario, so it wasnt an isolated event. My wife and daughter were in there a few weeks ago to do an inspection sticker and she had a terrible experience and they were not considerate of her time at all. We have a 3 month year old guys... you have to be considerate of that. Bottom line: price too expensive. Service terrible. Jiffy lube is fast, affordable, and super friendly. I can imagine many other people have experienced something similar since it was not an isolated bad day. Advice to company: hire someone who is patient and kind. I can imagine this impacts their financials big time. Also, you cant make this up he said I would be hard pressed to sell you these tires since they are low end/ bottom shelf anyways
Quick service, work done within time frame given, professional and friendly
6/15/20: We brought our van in for struts and shocks. After installing, they didn’t think something was right, so replaced them! They really care about quality workmanship.2/10/20: Meineke in Beverly has been caring for all of my cars’ maintenance and repairs for over 12 years, but recently we ran into a communication issue. They went above and beyond to make it right. They demonstrated great integrity and care. I highly recommend them for servicing and repair.
Always honest and trustworthy. I know I’m always getting the best combination of service and price. I go there for everything from little rattles to regular maintenance and major repairs. I know my car will always be fixed right the first time. And if they can’t/ won’t do the repair there, their referrals are just as good.It’s peace of mind for a girl far from her family who knows nothing about cars.Don’t waste time being taken advantage of. Just go there first and every time.
Did a very good job. Was very professional. And they did something that a lot of mechanics don’t do any more which is sad! They actually took my car for a five minute ride to make sure they fixed it correctly. I would give 5 stars except it was a little pricey. However, I’m bringing my wife’s Nissan To be fixed.
Service was excellent they finished ahead of schedule and kept me well informed
The staff are all lovely & super helpful! I always have an excellent experience at this shop!
Tim is a wonderful guy who has done nothing but right by me since day one, I initially came to this Meineke for my old car when it reached then end of its driving stint and then again when I was purchasing a new car. I continue to return for their service because theyre efficient and honest, so thank you!
Excellent friendly quality service from beginning to end. I’ve been to this Meineke several times over the years with different cars and have always trusted their estimates and work. I highly recommend them.
I had a very good experience getting my car inspected at Meinicke on Rantoul Street in Beverly Massachusetts. I called at the end of last week and got very clear directions to comply with Covid rules I want I needed to do. I came in on Tuesday. You took about 30 minutes for them to do the inspection. Great experience.
They building was clean, they were friendly, and the service was fast.. I’d highly recommend.
Ive been a customer for years and always feel comfortable bringing my car to Meineke in Beverly where I know Ill receive high quality work for a fair price.
Haven’t needed them for about 5 years ... glad to report still the same reliable fair and friendly shop they have always been ... muffler issues only place to go.
Went to Meineke Beverly MA for change of all four tires. Tim gave me a reasonable time frame in which the job would be done, and the shop even beat that time. The tires, cheap for the performance, are fantastic, my car has never driven as well around corners. The enhanced driving experience has been a real and welcome surprise.
Very good experience. Easy scheduling online. You choose the open time slot. Taken on time, no long wait. Option to have email reminders and discount offers. Professional but human. Would recommend.
Tim was great; in and out in 25 minutes for an oil change and new wiper blades. Quick, efficient and kept me informed every step of the way. Highest recommendation, and I’ll use them for all my needs.