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Sundberg America
2521 Enterprise Ave #2, Billings, MT 59101, United States
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Sundberg America
Comments
Pi
Review №1

They had terrible customer service! Not only did the lady at the desk not help me she was rude and unwilling to look anything up for me.

Er
Review №2

They likely have what you need, but beware of price. I am assuming all parts are genuine replacements, so they carry a much higher price tag. Prices of these genuine parts are only a tad higher than online, so they seem fair prices for in town. I only wish they would carry OEM parts that can be had for a fraction of the price. After all, it is the genuine parts that are conking out in the first place, so my belief is there is not much of a reason to go genuine over OEM. However, I am also guessing OEM can not be used for warranty purposes which is probably why they wouldnt stock them.For reference, here are costs for a heating element:Sundberg (genuine): $170Online (genuine): $140Online (OEM): $17That is not a typo; seventeen dollars vs. one hundred seventy dollars.

Mi
Review №3

Happy with the salesperson that helped me but the pricing here is terrible. I paid a Discounted price of $45.90 for a dryer part that I could have purchased anywhere online for $15 or less with free shipping. No need to gouge local buyers just because they are the only place to buy appliance parts in town. The salesperson told me that it was a genuine manufacturers part and what I had seen online would likely not be. Do I care? The reviews of the parts online were exceptional and therefore no need to rip people so badly for the same part.

Ke
Review №4

Needed to get a dryer belt to replace mine that was shredded! Walked in and they had exactly what I needed. Very helpful and friendly staff.

Ri
Review №5

Friendly and Courteous staff. Had my dryer motor on hand - they even threw in some technical ideas on how to replace it! Good service and great parts for service professionals and a do-it-yourself handyman like me!

Fr
Review №6

Horrible customer service over priced parts. No wonder its dead there. An $8 dollar relay they are charging $37. Will not return

MK
Review №7

Would always like to shop local so I called Sundberg. The part was 145.00. On line with free shipping and two day delivery, it was 82. So 62.00 savings is something that you can’t pass up

Ja
Review №8

Easy to work with. Knowledgeable. Can get most parts easy enough for you, just make sure you have the model number handy.

Ed
Review №9

Super knowledgeable staff, just tell them the make and model of your appliance and youll get the right part.

St
Review №10

Courteous and fast. Had the part I needed in stock. Highly recommended.

40
Review №11

Great service and same day supply for appliance parts. Excellent location with plenty of parking. Staff is always friendly, helpful and willing to answer your questions.

Re
Review №12

Great group of folks to help me. The ability to get the parts quickly was great!

Co
Review №13

Bought a part hopeing it would fix my problem however ended up being a different part so tried to take it back but was turned away do to some policy I was never told about and the only thing on the receipt states no returns with out model number so now I just wasted $60 be careful doing business here

De
Review №14

These people are friendly, patient and very helpful. The prices are very fair.

Va
Review №15

They were very helpful

Ma
Review №16

Heartless people

Information
2 Photos
16 Comments
3.8 Rating
  • Address:2521 Enterprise Ave #2, Billings, MT 59101, United States
  • Site:http://sundbergamerica.com/
  • Phone:+1 406-252-9616
Categories
  • Appliance parts supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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