They had terrible customer service! Not only did the lady at the desk not help me she was rude and unwilling to look anything up for me.
They likely have what you need, but beware of price. I am assuming all parts are genuine replacements, so they carry a much higher price tag. Prices of these genuine parts are only a tad higher than online, so they seem fair prices for in town. I only wish they would carry OEM parts that can be had for a fraction of the price. After all, it is the genuine parts that are conking out in the first place, so my belief is there is not much of a reason to go genuine over OEM. However, I am also guessing OEM can not be used for warranty purposes which is probably why they wouldnt stock them.For reference, here are costs for a heating element:Sundberg (genuine): $170Online (genuine): $140Online (OEM): $17That is not a typo; seventeen dollars vs. one hundred seventy dollars.
Happy with the salesperson that helped me but the pricing here is terrible. I paid a Discounted price of $45.90 for a dryer part that I could have purchased anywhere online for $15 or less with free shipping. No need to gouge local buyers just because they are the only place to buy appliance parts in town. The salesperson told me that it was a genuine manufacturers part and what I had seen online would likely not be. Do I care? The reviews of the parts online were exceptional and therefore no need to rip people so badly for the same part.
Needed to get a dryer belt to replace mine that was shredded! Walked in and they had exactly what I needed. Very helpful and friendly staff.
Horrible customer service over priced parts. No wonder its dead there. An $8 dollar relay they are charging $37. Will not return
Would always like to shop local so I called Sundberg. The part was 145.00. On line with free shipping and two day delivery, it was 82. So 62.00 savings is something that you can’t pass up
Easy to work with. Knowledgeable. Can get most parts easy enough for you, just make sure you have the model number handy.
Super knowledgeable staff, just tell them the make and model of your appliance and youll get the right part.
Courteous and fast. Had the part I needed in stock. Highly recommended.
Great service and same day supply for appliance parts. Excellent location with plenty of parking. Staff is always friendly, helpful and willing to answer your questions.
Great group of folks to help me. The ability to get the parts quickly was great!
Bought a part hopeing it would fix my problem however ended up being a different part so tried to take it back but was turned away do to some policy I was never told about and the only thing on the receipt states no returns with out model number so now I just wasted $60 be careful doing business here
These people are friendly, patient and very helpful. The prices are very fair.
They were very helpful
Heartless people