I purchased a ukulele very polite, then pointed me in to the right direction and i bought a beautiful blue one & my daughter loves it
Super helpful and knowledgeable staff! Plus a great selection of sheet music for almost any instrument! My only critique would be that I wish there were more options for classical vocal music, but that’s coming from a vocalist who happened to wander into an instrument shop!
My husband and I are blown away at the level of customer service Mike and Cade and the other 2 employees from the Billings store just provided us. I am a professional musician from Pennsylvania in town to play for a wedding but due to circumstances had to rent a violin to replace my own. They both were phenomenal in asking what I was looking for in my rental violin and gave me great options to choose from all while showing such kindness to me, my husband and baby and were so calm, pleasant and truly seemed very happy to help me find the right fit of a violin. They knew their instruments and even helped pull violins that they knew would fit my Celtic style. They just could not have been anymore wonderful. Thank you so much for bending over backwards to make sure I had what I needed to perform and making it a really fun visit to the music store!!
Such a great instrument repair shop! A fine music store, too! Dan is a quality technician - the community is extremely fortunate to have he and his wife behind the counter! You can definitely trust his judgement as well as his work. He’s honest and very detail-oriented. Thank you!
Been going here for years and always received good service and products
Thank you for kindly dealing with my absolute knobhead self.
Mike Miller and the team at Eckroth Music provided our band outstanding customer service, and essentially saved the day when our bari sax was damaged due to an airline mishap during our visit to Montana. I highly recommend Eckroth Music for any and all musical instrument support.
Great experience at Eckroth this morning and fantastic customer service. Rebecca was SO knowledgeable, and not only answered every question I had, but went above and beyond to make sure I had everything I needed. I have a few children interested in learning cello, and she patiently helped them test out the instrument. We will definitely be back!
We love Eckroth, as a band geek family we often rely on their expertise. We recently visited them for Reeds, my daughter insisted she knew what she needed but sure enough we needed their help and they were right on it. Weve had to visit them for instrument cleanings and repairs and theyre affordable and honest - there were times I thought I needed something extensive and they were quick to let me know what was truly needed and saved me a small fortune. I highly recommend them!
Knowledgeable, helpful and good plans to rent an instrument.
The people are so friendly and helpful. Great place for help!
This should be the best of Billings. Everyone was very helpful talented and knowledgeable. I will recommend this establishment to anyone needing an instrument at the student or professional level.
Awesomeness
The employees are always helpful and knowable of their products!
Very helpful, answered questions & helped me find what my granddaughter needed. Have always been greeted here by kind knowledgeable staff & I have been very happy with products, repairs or other services there.
Is very knowledgeable and gives good recommendations when asked. Has a lot of traditional band instruments at pretty reasonable prices. My childs instrument was used but in really good shape and the payment/rental prices is very reasonable.
Amaizing customer service! Appreciate the attention they put into each instrument and customer as an individual!
These guys have been here for many years. They have a nice variety of instruments and accessories. They also have a repair shop that is second to none.
The staff here was very knowledgeable and helpful. As well as helpful. The Store seems to be very well stocked and had as wide variety of musical instruments and accessories. There are a couple of practice rooms available. They also finance
By far the best music store in Billings. They have many accessories and a wide range of high-quality instruments for purchases and renting. However, they may not have the specific brands, such as Selmer, that one may be looking for. But, repairs are available here for a fairly reasonable price, the staff are exceptionally helpful and knowledgable of the items offered in the store. Overall, this is my top choice for purchasing instrument accessories in Billings.
Very friendly and had the recorders I wanted.
Great service and fair prices. The staff is very knowledgeable and kind.
Excellent and helpful staff, super nice and knowledgeable. Gave me a mini lesson and helped pick out an instrument suitable for me. Thanks again!
Steven was very helpful in walking my son through his first experience with a trumpet. I look forward to doing more business with them in the future!
Great place to have all your music needs taken care of. Staff is knowledgeable and great you with a smile.
We have purchased instruments from Eckroth and have had repair work done for school. They have always been very good to work with. I highly recommend them.
They did an amazing job making sure my kiddo was all set up for band this year. Great service!
Really great place to get an instrument or fix one and you should ask about renting an instrument
Great customer service. Knowledgeable and friendly staff. Clean, spacious store.
Great place for questions on your kids instruments
Good store to buy music for students.
They were great I was just there and they let me play all sorts of instruments and were very nice people and funny so I love them.
Very helpful and friendly did not leave you waiting.
Could not be happier with the instrument repair services I get here! Theyve saved my skin on a couple of occasions when Ive needed my trombones fixed in a time crunch, and they do it for a reasonable price.
A full-service local branch of a music store based in North Dakota, offering musical instruments, accessories, music lessons, and a very fine musical instrument repair shop.
Love this business. They truly care about music and kids!
Has all of your essentials for your musical needs. Includes cleaning equipment, offers repairs, and also has new instruments for sale if youre new or looking for an upgrade.
They go above and beyond for the love of music and to inspire children.
Always very helpful and friendly.
Very difficult to work with. All we wanted to do was get a guitar book for my son. They didnt had it in stock. So we had to place an order. After waiting for 2 weeks, we got the call that our guitar book is in. When we went in to pick it up, we find out that its the book without cd edition. Because of this so called human error on their part, the only option that was given to us was to place another order n hope that they do it right this time n wait for another 2 weeks.Needless to say that we cant let our son fail his music class. So we ordered it from Amazon. Not only it is cheaper, but we are going to receive it next day. No point going to a brick n motor store when customer service is below par.
Great Service. Very diverse selection of equipment and accessories.
Nice and helpful.
Great selection excellent service.
The on-line ordering was seamless and pick up was a breeze!
I brought in a clarinet to have them fix. I found out it was made of rubber and would cost more than I bought it for to fix. I guess I have an expensive art piece.
Great place love the staff very nice and helpful
I have always had great customer service at eckroth.
Most helpful with our instrument repair
Friendly and knowledgeable staff
Very helpful very professional
Everyone is so helpful and prices are super reasonable!!
Great service and honest repair professionals.
Went through them when I was in grade school and felt right to go through them for my child also.
Friendly k owledgable staff
Great customer service!
Ordered in music for the school the young gentleman at the computer /register had no idea how to look it up or how to ring it up
Very helpful
Great service and selection
Great store!
Super not helpful...man at front desk kind of grunted and pointed us back to instrument repair...Woman there not helpful either.
Great Music store
Very helpful
Noice
Friendly and knowledgeable
Great service
Last of its kind
Excellent