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Denver Mattress
8108 S Frontage Rd, Billings, MT 59106, United States
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Denver Mattress
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Ro
Review №1

Jonathan Grosse, i had called him a week before i ordered my new bed he was very nice. Was there to help me seal the deal, answered all my concerns, very good man, thank you

Te
Review №2

I had a wonderful experience at Denver Mattress, my salesman Zach was very knowledgeable about The Purple Mattress 💜 I was looking for. After he told the background on the Mattress and I told him what I was looking for I was sold. I got my Mattress sooner that they estimated and I couldnt be more comfortable and happy with my experience and of course my New Purple Mattress 💜....it is amazing...so is Zach! Thanks again Denver Mattress you all Rock!

Sh
Review №3

We had a nice experience while purchasing our Purple bed! Jonathan was super helpful and answered all of our questions. We didn’t plan on buying that day but we were convinced after being educated about them from Jonathan. The deliver men were very pleasant and efficient. Had it up in no time. We would definitely recommend Denver Mattress to our friends and family.

Na
Review №4

John was great to work with. Even though the mattress I wanted wasn’t available, he was able to find one similar in clearance and it worked out perfect. Troy was also great helping John locating the mattress quickly to show me and helped load it onto my trailer. Also showed me all options of accessories to make my nights sleep complete. The wife is happy, so we are happy!

Ea
Review №5

My girlfriend and I are moving into our new place and wanted to get a bigger mattress. Bryan (he was just in town from the store in Texas and was sent here to work. Super awesome down to earth guy.)was our salesman and he did and absolutely fantastic job! No pressure buying situation. He let us check beds at our own pace which was nice. We didn’t get approved for financing for the mattress we first looked at but we ended up walking out with an on sale California King!So shout out to Bryan for hooking it up for sure! That guy needs a raise!

Ko
Review №6

Les was very helpful and knowledgeable. I appreciate the experience my wife and I received!

Ia
Review №7

Kind of expensive for the stuff I bought, but all of it I love. Bamboo sheets, memory foam pillows, cooling mattress pad protectors for the pillows and bed. Its nice to stay cool even in this Heat. Im paralyzed from the chest down and the protector that I bought from there before protected the mattress from many spills and stains. The only reason I bought another one is so I had a spare well I washed the first one. My bed sits up and the sheets and the protector dont Bunch up like every other sheet set Ive had before. I spend a lot of time in bed so the things I purchased changed my life. They also help me prevent bed sores. If you have the money I recommend all of these items to anyone that has to spend a lot of time in bed! Its like sleeping on a brand new mattress. And the salesman are a great help as well.

Pe
Review №8

Pleased with product knowledge of manager/sales person. Reduced tedious selection challenge to a comfortable level within a brief period of time. Looking forward to positive experience of using mattress.

La
Review №9

Very friendly, professional and genuinely nice. Didnt try to sell me on something I didnt want or need. Would definitely refer anyone looking for a new mattress to come talk to these fine gentlemen.

JA
Review №10

We purchased our first mattress from Denver and Jonathan the salesman was terrific and the warranty issue we had was resolved immediately. This Company and their employees care about Us!! That means a lot to my family. I have recommended several friends and coworkers and I am sure they feel the same.

Ky
Review №11

Les was very helpful and knowledgeable regarding mattresses and their bases. He worked on saving us some money and most importantly trying to make sure we got a mattress in a timely fashion as so much furniture is so delayed in actually getting them. We will have our mattress and box springs very soon.

Et
Review №12

I originally went to Denver Mattress to check out the Purple mattresses, but unfortunately, they were out of the size I was looking for. Then one of the salesman showed me a couple more options that met the needs I was looking for. Jonathan Grosse was the least pushy salesman Ive ever dealt with and made the experience very relaxing! He showed me their brand of mattress that was on clearance that was actually better than the Purple brand (in my own opinion). The price also included 2 pillows, pillow protectors, and a mattress protector! They also included a 90 day full refund if I choose to go with a different mattress! I highly recommend checking out Denver Mattress to anyone shopping around for a new bed!

Ho
Review №13

We had a fantastic experience. Went in to ask about purple beds. Found out every thing we needed to know and even more. We feel we got an even better deal than expected, plus we got so much more help. Were sure now that we are getting exactly what we need and understand all of our choices. Thanks again to Les.

Ar
Review №14

Was happy with sales person. Not happy at all after that. Was given delivery date but when the day arrived I did not hear from them. I called and they gave me a different delivery date. They told me I was wrong on the date. I told them no. Delivery date was on my invoice. They then started making excuses on the mix up. It was not until I told them to cancel the order that they took any action. Then all of a sudden they could get my bed to me in a few days. If they would have just owned their mistake I would have been OK. But to try and make excuses and tell me I was wrong was just plan wrong .

Ro
Review №15

Good service and excellent selection. We are so excited to get our new “Purple” mattress. My husband and I agreed on the selection, even though what we were looking for was different- he needed firm support and I wanted something soft enough to address pressure points!

Ba
Review №16

Troy gave us excellent information that helped us make a choice. He was very helpful. The only disappointment was that once we had made the purchase we learned that the free delivery was a month away.

Mi
Review №17

I had a great experience. Our sales rep was very knowledgeable and helpful, and gave great advice on pillows, sheets, mattress protectors, everything. Only disappointed that other furniture stores offer free delivery to Wyoming, whereas Denver mattress doesn’t. Other than that, it was a great experience.

Za
Review №18

Very personable. Les was an amazing salesman and really helped me find exactly what I was looking for. Highly recommend Denver mattress in Billings!

Du
Review №19

I walked in to Denver Mattress and gave Les the impossible task. I wanted a comfortable, durable, and reasonably priced mattress for my 10yr old son. Les didnt skip a beat and took me straight to their #1 choice for a full. Weve had this now for 30 days and my son loves his bed and has gotten the best sleep of his life his words. Les you are the man, and anyone looking ask for Les hell get you taken care of with no pressure or expectations. He is knowledgeable in his field and will do what it takes to ensure you are happy with your purchase.

Ju
Review №20

Jonathan Gross was so helpful when we were trying to find a good mattress pad for our bed. He helped us out greatly!!

Pl
Review №21

Les was amazing! He helped walk us through several options until we were sure we made the right choice. Very informative and professional too!

Ri
Review №22

Les was the gentleman that waited on us & I was very comfortable with him! He told us about the difference between the mattresses & the pillows. After that brief conversation my don was left to pick out the mattress & box springs & pillows that he wanted. Les did not try to push something on us that we didn’t won’t or weren’t looking for. I mentioned to my son about sheets & blankets & comforters that were on sale & he said he wasn’t interested & Les didn’t try to push them on him! To me that is good customer service! I was very happy with the store.

nx
Review №23

Les Davenport was our salesman in Billings location. He walked us through the sale of our bed. Was patient with us on everything. He gave us details with all the options on them. Made purchasing a bed easy.

PA
Review №24

Friendly, knowledgeable staff at the Billings, MT Store. Denver mattress stands behind their warranty. Great service start to finish. We Highly recommend Denver Mattress. Thank you!

Jo
Review №25

Les was excellent salesman knew exactly what we wanted was very professional and proficientThank you les

Pe
Review №26

Great place to shop every body in the store were very helpful

Ca
Review №27

I felt discriminated against. I was there debit card in hand in mid sale asking questions and the guy says oh excuse me and walked over to a non-native woman that was waiting at the counter who came in after wards. And stood there and helped her for at least half an hour before he came and finished my purchaseThere were three other male sales people there but no one came to help me. When I picked up my purchase the second guy (Les) was unfriendly and slid my box spring on top of my car all sloppily and the bottom of it is now ripped. He acted like I was an inconvenience. I will pay more elsewhere just for better customer service. Honestly .

Le
Review №28

Excellent service, Les is a top notch salesman!!

To
Review №29

Stopped in to look at mattresses and was helped by Troy - he was a nice, knowledgeable guy and helped us pick the right one. We then went and saw Eddy and bought 3 couches and he made us a screaming deal. We are very happy with them and the bed - great value and no issues. Delivery guys were nice and on time. Will come back for some other stuff. Eddy - find me a deal on a fireplace TV stand!

Jo
Review №30

Zach was very nice and easy to work with.

Sa
Review №31

Les does a great job of getting you the right mattress!

Wi
Review №32

Outstanding customer service, we were assisted by the store manager who was patient and answered all of our questions to help us make a choice from the great selection of mattresses. We were highly satisfied with our experience at Denver Mattress in Billings, MT.

No
Review №33

Les was very knowledgeable about mattresses and help me find what I needed!

Ke
Review №34

Les was fantastic. Made it so fast and simple

Je
Review №35

Les helped us find the perfect mattress for us, he was great and not pushy at all. Because of Covid there has been a small delay in the mattresses arriving to the store but it will only be two to three weeks until our new bed arrives. The other store we checked out told us late December or early January so this place is much for reasonable with the shipping times. If your looking for a new bad I would suggest checking them out, usually have decent sales going on and they offer a military discount which always moves businesses up in my book. Thanks again, Les.

Th
Review №36

Extremely friendly and knowledgeable staff. Excited to receive our mattress!

Br
Review №37

Helpful and knowledgeable staff. Plenty of options for all decorative tastes

Tr
Review №38

Jon was fantastic he made it quick and easy to find the right pillow that fit me. Everyone in the store was polite great environment

Jo
Review №39

Jonathan Grosse was my salesman. He made it very easy and hassle free.

Am
Review №40

Great service, great product and a good price point! Can’t wait to try our new pillows!

Lu
Review №41

Quality service, and knowledgable staff

YO
Review №42

I got what I wanted at alittle more$$ but it worked.The guy that sold me the items I think felt intimidated by me for some reason and personally I didn’t think he has any customer skills whatsoever. Unless if maybe you were a very fragile/meek individual.The guy brought my merchandise to the back truck dock and was not a very nice guy. He should be a jailer at the prison maybe

Je
Review №43

Les Davenport was very knowledgeable and explained all the different brands and options that were available. Appreciated the super service- he made it so easy making our purchase.

Ja
Review №44

Very good customer service and very patient with us while we were making our decision. Super helpful and knowledgeable!

Ch
Review №45

Les was awesome to work with!

Ka
Review №46

Very helpful staff. I called ahead to see if something was in stock. Troy was very helpful on the phone and an absolute pleasure in person. Thank you!!

Ch
Review №47

We went in wanting to test out the purple mattress and Les Davenport was awesome. He wasn’t pushy and he helped us figure out what mattresses and bases would work best for both my husband and I. I definitely recommend him and Denver Mattress Co. 👍

Na
Review №48

Very happy with the comfortable bed our family has from Denver Mattress!! The manager Jon Grosse is very friendly and a great salesman. I highly recommend them for all your mattress needs 😁 also like the mattress cleaning kit (I have toddlers so this really helps with removing spills, stains, and smells). Thanks!!

Da
Review №49

Jonathan Grosse was great - and got us set up with a new mattress in a matter of a few minutes.

ki
Review №50

Helpful, friendly, werent pushy.Made sure we knew all relevant useful information, and that they were available for questions, but otherwise stayed out of our way.Very positive experience.

Ja
Review №51

I was very impressed with the product selection, and the knowledge of the customer service expert who assisted my husband and I. I will recommend Troy and Denver Mattress in Billings, Montana to everyone.

Ce
Review №52

Helpful, informative, actually fun, no-pressure salesman!

Ca
Review №53

Les or Leslie, (I think was his name?) was fantastic. Definitely one of the best employees I’ve seen in a long time. He made sure he went at my pace and he helped me find some mattresses I may be interested in as well. He wasn’t rushing me or anything of the sort. Some other places pushed me to make a choice, while he didn’t. He made sure I was fitted for the best mattress. The prices here were much better than anywhere else. I’ll definitely recommend this store to my friends.

Ma
Review №54

Very happy with the service here. Jon was great helping me out! Thanks a bunch!

Br
Review №55

Jonathan never disappoints. Never feel pushed at all and always answers our questions. Thank you Jonathan.

Sc
Review №56

Jonathan Grosse provided exceptional customer service. We bought a new queen mattress and switched out the old queen mattress from our camper. Jonathan was very knowledgeable and patient while we chose the right mattress. Once chosen, he helped remove the old mattress and inserted the new one in our camper. You just do not find service like that anymore. Our mattress fit perfectly and it is very comfortable. No more sore backs for us which made our camping experience enjoyable. We are repeat customers and always return to see Jonathan for assistance. Because of Jonathans exceptional service, we will be back again.

Mi
Review №57

Les was very helpful and informative.

Ch
Review №58

Les did a great job helping us find a sleep solution!

Ji
Review №59

Very good. I was looking for a memory foam mattress for a long time. Finally found one. Associate was really knowledgeable.

de
Review №60

Jonathan was very helpful, friendly, and knowledgeable. He made buying a mattress easy and enjoyable!

Ta
Review №61

We told Les what our budget was and what we were expecting from a mattress and adjustable base. He worked with us to get a great deal that filled all our needs.

Ke
Review №62

Bought a new mattress, and was told by the store manager guaranteed it would be in by the end of the month. We have guests coming and really needed the bed. Hadn’t heard a word from the company, so I called in. Said their warehouse doesn’t have it in stock so the company has to ship and it could take another 3-5 weeks! I feel like I was lied to, and now my boyfriend and I have to sleep on the floor so we can give up our bed for our guests. Also, the manager did not seem very friendly or helpful when we purchased the bed. Will not be back to this company in the future.

Ta
Review №63

Jon was very pleasant & professional beginning with a greeting as soon as we walked in. We were looking for a guest mattress with a particular price point & he respectfully and knowledgeable guided us thru those choices without trying to up sell us, which we really appreciated. He suggested useful accessories, but again in a helpful manner not pressure selling. With outstanding customer service, Jon made our mattress shopping experience easy and enjoyable. This is the 3rd mattress we have purchased from Denver Mattress and we have always been very satisfied.

Am
Review №64

Troy helped me find a pillow in less than 10 minutes. Quickest trip ever and I got exactly what I needed!

Em
Review №65

Best service, price and selection!Thank you Jonathan!!

Tr
Review №66

Troy was incredibly knowledgeable and helpful. Knows exactly what he is doing!

Kr
Review №67

John provided friendly, efficient service today and we got the mattress we needed!

Je
Review №68

Very happy with the experience Ive had at Denver mattress. Thanks Jonathan.

CM
Review №69

Les and Troy were extremely helpful and got us into the best bed for our sleeping style! Can’t wait to use it!

Ca
Review №70

I had the best experience purchasing a mattress. Les was very informative. He help us find the right mattress and the best fit pillows. Thanks LesAnother fantastic experience with Denver Mattress. Jon and Troy assisted with finding the perfect pillow for an aching neck. Thank you both.

Ji
Review №71

Troy Wallace answered our questions and helped us with our selection. Experience was great, Thanks !

Wi
Review №72

The staff was really friendly and the prices, selection is great

Li
Review №73

I just wanted to commend Johnathan Grosse at the billings store for doing an amazing job of helping us find exactly the new mattress and base that we wanted! I appreciate the fact that he seemed very honest and straightforward and wasnt pushy and trying to tell us what he thought we wanted to hear like the other furniture stores we visited before deciding. We did shop around a bit before deciding to go back to Denver Mattress Company and in my opinion it was a total waste of time looking elsewhere since the customer service and the product prices were considerably better at Denver Mattress! We will definitely be back when were ready to buy any other new furniture!

Le
Review №74

Troy is the person to see if youre looking for a mattress, he wasnt pushy or feeding us with sales pitch, just facts and straight answers to what we asked. The store was clean and great selection.

Am
Review №75

Les was AMAZING. Super friendly, professional and knowledgeable. He helped me narrow down choices and gave me all the information I needed.

Sa
Review №76

I went to Denver Matress in Billings, MT for a bed frame and John was so helpful! It was an easy process and he helped carry it to my car. Great experience with great help!

Sa
Review №77

Jonathan was very pleasant and a very great manager! The warehouse guy was very friendly as well!!!

La
Review №78

Les was very knowledgeable, friendly and easy to work with!

Ta
Review №79

We had a very good experience At Denver mattress

an
Review №80

Bed in a box is super popular. I’ve been seeing adds for Purple mattresses everywhere and wanted to try it out before I committed to a $1400 + purchase. When I got to this store I was helped right away, the salesman wasn’t push (which I am sooo thankful for), and I got to try out the mattress. They had tons of brands and every kind of mattress to compare what would work best. They also let me pick a free accessory to go with the purple brand mattress I chose. On the purple website I would have only been able to get a sheet set but in this store I could have picked sheets, a mattress protector, or one of three different kinds of Purple brand pillows.

Ma
Review №81

Les was such a treat to work with! We couldn’t see ourselves making a bigger purchase like that with anyone else! Next time we need any furniture/mattresses we will be going back to him. Thanks Les!

Ma
Review №82

We were helped by Anthony. He was extremely knowledgeable, nice, and helped us to get the best deal!! Will be returning!

JO
Review №83

Roy was very professional and extremely knowledgeable. The service was quick, efficient and pleasurable. Thank you for the assistance.

Me
Review №84

We got our bed fully set up and noticed while laying on it, it is definitely not the bed we pick out in the store. The one thing we didn’t want was a rock hard bed and that’s exactly what we were given. We are pretty upset, seeing is how it was my boyfriend and I’s first time buying a big bed! But besides the fact that there was only one person in the store working we felt bad, but still doesn’t excuse it!

co
Review №85

Jonathan was very knowledgeable and easy to work with!

Wi
Review №86

Bought our first Purple mattress from Les Davenport. Very knowledgeable and personable. Great experience.

De
Review №87

Les was extremely friendly and helpful when we picked out our new mattress. He really listened to our questions and responded honestly and intelligently. He really made the buying process quick and painless.

Sh
Review №88

Jonathan, was great to work with. He was patient answering my questions and not pushy. Hoping the doctors choice elite Eurotop bed that I ordered will be the one!

Je
Review №89

I am bought a mattress during the craziness of Shelter in Place here in MT. This store has amazing customer service. I have severe back problems and need a new mattress ASAP. Theyre working with me with contingencies if it is not to my liking, since I cant go inside. Well DEFINITELY be back to Denver Matress again!

Br
Review №90

Very friendly and helpful staff. Troy wasn’t pushy at all and helped me find what I needed.

Ra
Review №91

I highly recommend Jonathan Grosse at Denver Mattress in Billings, Montana. Jon went the extra mile to accommodate us on our search for the perfect mattress set-up. Jon was very patient, professional, and helpful in every way. He took the time to explain the different types of mattresses and addressed all of our questions and concerns. Thank you Jon for your professionalism, kindness, and education. Your Customer Service is Exceptional. HIGHLY RECOMMEND!!

Kr
Review №92

Jonathan and Jason at Denver Mattress company in Billings have been wonderful to work with. I have purchased 3 beds from them and they have taken excellent care of my needs. Often times a person walks into a furniture store expecting to be approached by hungry salesmen whose sole purpose is to sell, sell, sell. These guys don’t make feel that way at all. They truly seem to care about the service they provide.

Ba
Review №93

Les is the best sales person ever

Am
Review №94

Great customer service and answered our questions. Thanks Casey!

Li
Review №95

Les was polite, thorough and knew his product. I appreciated his help.

Gy
Review №96

Went in to buy a tempurpedic, and couldn’t be happier with the service. Sales person was knowledgeable and answered all of my questions. He must have been a pretty good salesman because I left with far more than I intended. I would highly recommend this venue.

Jo
Review №97

Had a great experience, found the perfect bed for my body! Salesman was wonderful helping with my needs, it was a painless experience and I felt no hassle while shopping.

Do
Review №98

We are very pleased with the new mattress and service we got from your outlet. Jonathan was very helpful and patient without the high pressure we got elsewhere. We ordered the 9 base and after a couple of days figured out we should have asked for the 5 as the bed was just too high. Customer service set up a delivery for the shorter base, set the bed up again and took back the other base no charge. I would highly recommend your product and store.

Co
Review №99

Les Davenport was exceptional. Very knowledgeable and helpful getting us exactly what we wanted. 5 out of 5, would shop here again!

Kr
Review №100

Pretty disappointed. Return customer let Jon know twice the mattress I wanted. Did the right thing, purchased the warranty and a mattress pad, not the cheapest one either. Slept on the mattress 30 days and it was so uncomfortable. Went to return the mattress and was advised I wasnt sold the mattress that I initially wanted. All I got was a blank stare back at me. I was told I had to pay more money to get what i initially wanted. Wasnt looking for anything free here but there was no accomodation whatsoever. After all i did buy the extras and a repeat customer. Doubtful Ill return.Was contacted by a new associate Mike. I am happy to say that Mike helped rectify this situation. Im pleased that I was contacted quick and with an understanding.

Information
39 Photos
100 Comments
4.6 Rating
  • Address:8108 S Frontage Rd, Billings, MT 59106, United States
  • Site:https://denvermattress.furniturerow.com/locations/Billings/MT/100024?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 406-656-5822
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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