I LOVE my first vehicle! I made one call and Renee made it happen. Service was top notch, she was so kind and patient with me and had me in and out in about an hour. Pickup was effortless and Renee made sure I was familiar with the vehicle so that I felt safe. Do yourself a favor and go to Big #1 for your vehicle needs…..and ask for Renee!
As a beginner rider, I don’t think I could’ve gotten better help from anywhere else. Not one company I’ve dealt with in the last few months could top this customer service. Renee was so patient with me for months up until I finally made the choice on what I wanted. It was such a smooth process and I was confidently taken care of. Ricky was absolutely the best. He’s so knowledgeable about the basics of the riding. He was such a gentleman, he went out of his way to help load and teach me the basics I needed before I left. All in all, I’ll be bike in a year or two when I’m ready to move up a size.
The staff at Big #1 is top notch. I reached out to Win Early for my needs. He was quick to help me out. Once he found what I was looking for. He stayed abreast with me and keep me updated during the whole process. And was able to work with my budget.I highly recommend you go see Win for your needs. He will treat you right.
Had great service from Win (in sales). I was in the market for a side by side and had my heart set on a specific one. They didnt have it, so I ended up buying from someone else (these things are REALLY hard to come by right now). But, Im leaving Big #1 (specifically Win) a five star review for their service and follow through.I will definitely be back here for parts and service in the future, and would recommend them to anyone.
Great technicians but upper management is lacking. I took a job at this place for a service writer position the tell me they need to fire the person currently in the role before I could take over well 3 days later he was fired an then they tell me they need me to stay as a technician because the needed more techs. So pretty much they promised me a job title they had no intentions of actually giving me just said whatever it took to get me in the door an use my skills. but they didnt care about there word they gave you. Also seems hard to get your paycheck after you quit this is week two without being paid for the three days I worked for them.
We just bought a Seadoo GTI SE 170 from Win and we could not be happier! We had a million questions and Win had a million answers. This was a first time PWC purchase so we went in knowing nothing but came out prepared for the lake. The buying process was super easy. Thanks a ton for all you did Win!
I had the best experience buying my Ducati monster at Big #1 today; James couldn’t have been a more laid back and knowledgeable salesmen—-No pressure and extreme patience answering every question about each bike I looked at. 10/10 would recommend you go see James at Big #1. They don’t have a ton of bikes in stock but that’s anywhere you look at the moment unfortunately. They were extremely helpful fixing my helmet and didn’t laugh at my low ball offers. Thanks again to everyone at big #1 they all were very welcoming and helpful.
Although I did not purchase, I feel compelled to write a review. I dealt with Win who went out of his way to provide a great no pressure experience. He is very knowledgeable of the product line and eager to help in any way. Win is a Great guy to work with and a pleasure to deal with.
Had a great experience buying a Waverunner at Big #1. Renee was a great communicator and a big help throughout the whole buying process. Would definitely buy here again!
I had a great experience going through the purchasing process with Win from Big number one. He was really helpful with what to look for in a vehicle. Win and the rest of the people there were great.
I had been looking for a Yamaha TW200 for several months, but supply chain problems was making it feel like I was looking for a unicorn. I finally found a barely used one through Cycle Trader at Big #1, so I had to check it out. Im 3 hours away, so I had never heard of Big #1. Win Early took my call and answered all my questions, and he was super friendly and knowledgeable. He made me feel confident that I could put a deposit down on the bike, make the drive to pick it up, and not have any surprises when I showed up to pick it up. And that was 100% true! We showed up at our appointment to pick it up, and the bike was ready to load up, the paperwork was done, so all I had to do was sign the paperwork, then Win helped me load it up on my truck for the trip back home. The bike was even BETTER than I had hoped! Brett in parts and accessories was awesome too. I wont hesitate to make the drive again to make another purchase from Big #1!
Richard was great. Atv is great. Everything about my experience was great!!
Thanks to Renee for making things happen so that I could get my new bike!!! Loving my R3
Top dealer for sure! I got a Yamaha side by side from Win and he did a great job and went above and beyond. Bart in finance was amazing as well. Thanks Big#1. I will be back
Five stars for Big Number 1, specifically Win in sales. I traded in my cruiser for a new Ducati and Win made things incredibly easy. I received a more than fair offer for my trade and left with no questions that I made the right choice. Win allowed me to test ride the Ducati and stepped me through all of the features and settings thoroughly. I highly recommend Big Number 1. Ask for Win if you find yourself in need of a new machine!
Awsome experience with big number 1 power sports! Renee was extremely helpful! and got us in and out within 45 minutes or less! Searched for over a month trying to find the machine we wanted and they had it in stock . Would do business with them again !
Huge shout out to Arin!! Amazing service. We are enjoying our two new Benellis. Thank you big #1
On 9-11-2021 we went to Big #1 motorsports to look at Indian Motorcycles. The team there was very inviting as soon as we walked in the door. Richard was able to sell us the Indian we were looking for and walked us through a trade in and making us comfortable with the details of the sale. They were patient and even stayed after close to make sure we were comfortable and happy with our purchase. Thank you to all involved and we will definitely be back for other accessories or parts as needed as well as possibly a future purchase. Thank you to al involved!
Great experience with this dealer. James was great and has done an awesome job helping me out. Thanks
WOW, that says it all. I called about a bike and didnt get someone right away. They said I would get a call back. I was skeptical, but sure enough Win called me and let me know about the bike and all the trimmings. I then found a bike at another dealership closer, but the deal went south quick. Once again, Win called me back and asked how my deal was going, it wasnt!! He then kindly got all my paperwork together on gave me the hook-up, same make and model but a better deal and all the info upfront. Win explained how motorcycles here going fast, as we know they are, and with a small deposit I was assured the bike. And I got the bike without hassle. With a maximum of being in the showroom for less then thirty minutes! Everyone was friendly and engaging, not a dud in the place! Makes me wish I lived in Alabama! Thanks again Win, James Q and Bart.....
Fabulous place. James was very knowledgeable and attentive to all questions. Entire process was a wonderful experience!
I didnt buy anything. Just stopped in to check it out. The store was really nice and had a great variety of products. The staff was very friendly. Great place for power sports products and vehicles.
Great experience!! Salesman Win did an excellent job. Would definitely recommend! No pressure yet very knowledgeable of the products and guided me through the entire process. Big #1 made the process very smooth.
Renee was Awesome!!What a Great representative for Big One Motorsports. Her communication and responsiveness are excellent!!
Great experience! Win was super helpful and got me in and out in no time at all. Look forward to doing business with them in the future.
Win was an awesome help with pre and post purchase of my Can-Am. I will certainly use him again.
Richard at Big #1 Motorsports, made my buying experience very easy. The staff was extremely friendly and made me feel comfortable. I appreciate the great service and would highly recommend them to anyone interested in making a purchase.
Great place to purchase a motorcycle from. James Quick has great customer service skills and did not try to push me into purchasing anything. He listened to what I was looking for and delivered. I enjoy my Can Am Ryker 900. Great Job Big #1.
Renee Jernigan was sooo awesome. She and the team at Big #1 Motorsports showed tremendous customer service while my husband and I were purchasing our son’s brand new 2022 Benelli for his birthday. We will definitely return to purchase his upgrade motorcycle once he’s learned the basics.Thanks Again Renee!!
Second purchase from Big#1. Win Early is the man. Very knowledgeable about the products. Ill be back soon!
Just purchased a Yamaha MT03 at big number one Motorsports in Homewood. Richard Umstead who was my sales person was a super guy, professional, and knowledgeable. Big Number 1 Motor Sports is where to buy if u are looking for a very professional experience, and prices. When and if u buy, ask for Richard Umstead. On a side note, all the personal at the dealership were super guys, and pleasant.Thumbs up to Richard, and all the staff at Big Number 1 Motorsports
A great place to buy yourself a motorbike.. ...ask for reneé j, you ll be glad you did ☝🏼
I can’t say enough about the excellent customer service given to us by Steven Knestrict. His professionalism and knowledge was outstanding. We definitely recommend purchasing any recreational vehicle fromBig#1 Motorsports! We absolutely love our new SeaDoo!! Thanks again Steven.
Hello all! Got the 2019 Scout from Big #1 and the service was convenient and the customer service was sincere and caring. Steven went through all the basics of the bike and ensured I understood the usage of the bike and its fundamentals. His care about the health and safety of the rider was exceptional. He ensured I had all the contact information needed. The servicing center was also very helpful. I appreciate the few day window to store the bike for transport. I got a bit nervous about a two hour trip home. They loaded up the bike for me and I appreciate that assistance as well.Absolutely love the bike. Im practically a new rider so I kept it simple for myself. Although I have taken the MSF course twice about 10 years apart and have had my endorsement for 10 years. Making the bike my daily transport. Thank you and hope to see you all on the road sometime.
James in sales was an awesome guy to work with. He put up with me for weeks bouncing back and forth before I made a decision to buy. Id recommend anyone to ask for James in sales. James worked his tail off helping me load my purchase. I couldnt thank him enough for all of his help. Just an all around good dude.
Bought a Royal Enfield, James was a great help he even strapped the bike down for me. I would highly recommend this dealership ask for James.
Win Early is who you need to go to! Top notch consultant.
110 stars! Jime was great.. knowledgeable, very customer-oriented, overall a pleasant shopping experience. Lefty was a delight as well. This was my second purchase from Big#1, and I have a feeling it won’t be my last.
My wife and myself had a pleasurable experience @big#1motorsports. Ricky Umstead was very professional and very knowledgeable. We felt more comfortable putting my wife on 3 wheels over 2 to hit the open road. So we went with the Can-Am Ryker 900. I think she is in love. You guys will definitely be getting another visit from us. But, the next time we come in, I will be coming out with the Ducati Streetfighter V4. Best regards until then.
Awesome showroom and great staff. Win is the freaking man, and made doing business a breeze!
We had a great experience and truly appreciated the professionalism Richard and the entire crew showed us. It was a tough year on anything getting produced by manufacturers but they let us know along the way what to expect. They were very helpful getting us set up and ready to enjoy the water!
Worked with Win Early on my new purchase. He made everything an easy and fast process. By the time I came back to complete my purchase- I walked in and just had to finish paperwork and from there I was walking out the door with my new RZR. Win thank you for making everything easy for me - Ill definitely do business with you all on any other purchases.
Win is tha man! An he know his stuff ask for him five stars 🙏🏿
The Ppl are great Ive got no complaints. Bought 2 bikes there had both serviced there and all repair work . They are aces
BIG NUMBER #1 service department: Submitted service request (front drive sprocket making a noise. They called me same day and told me to bring it in next morning. Four business days later and it was ready!
This is a great store with very helpful staff. The store itself is a clean and inviting space, and I’ve had only positive interaction with both sales and service staff. My only complaint is that t with service department is always busy and sometimes it’s difficult to get an appointment, but I think this speaks to their popularity more than anything.
Excellent buying experience. Win Daily was super helpful with the purchase of my 2021 scout bobber. This was by far the best dealership experience Ive ever had and I will be shopping here again.
We had a great experience with Big #1! Win was very helpful and took time to answer mine and my husbands questions. Our boys are more than pleased with their 110 dirt bikes.We will definitely use them again when its time to upgrade.
Renee, the internet sales rep, was very helpful with my recent spark purchase. Due to COVID the exact model with the options I wanted was impossible to find...it took some time, but she kept me updated and was able to get it for me in time for summer! Showing up to sign paperwork and take it home was as easy as I had hoped. Very pleasant experience
Jime and the Team at Big Number 1 handled my purchase with precision. Everyone that we encountered during our visit was polite and professional. Im not sure that you can have a bad experience at this place! Well, unless you are a bad customer! Thanks again for the experience and the customer care. See you on the next one!
I just recently bought a Sea-Doo from Big #1 and their sales team was extremely professional. I worked with Richard, who was able to answer all of my questions. He helped make the buying process as pain free as possible. I hope to work with him again in the future!
Came in today on our way to PCB and this location is not too far from where grew up. The parts Mgr was really nice to us. While we were there I asked him if he knew Uncle and that made my day. Because my Uncle dedicated his life to teaching people how to ride motorcycles safely.
Best can am dealership in the state . Go see my buddy James Quick and he will hook you up. Great service
I was very pleased with the service that I received. I especially want to thank Richard Umstead for his expertise and for making this a great sales experience.
Great service department! Kyle was extremely helpful and just seemed like a good dude. Service on my kids go kart was top notch and i would HIGHLY recommend! Merry Christmas! Side note never do reviews ever, so you can trust i personally received great service, thank you guys and keep up the great work.
Great service with reasonable price. Renea helped us out and was amazing to work with and very helpful with our questions.
Outstanding service and superb commitment to supporting veterans. Had my vehicle ready for pick up early and in perfect condition. Sales staff is world class, ask for Steve Knestrict. He overdelivered on price and quality. Would go back for all my Motorsport needs.
Great selection of bikes, the team is very knowledgeable and professional, looking forward to keep coming and visiting here for my motorcycle needs
Our family recently purchased 2 Sea-doo personal watercraft from Big#1, and the entire process was spectacular. Richard, our sales agent, was very knowledgeable, and his enthusiasm, along with his patience in explaining the watercraft, is very much appreciated.This is a really nice toy store, and while they do sell outstanding toys, people do business with people, and these guys get it right.
I can’t say enough about Stephen at Big 1 Motorsports. He’s an honest and thoughtful person who took my wants and needs, as if they were his own and made the magic happen. Now I’m a proud owner of General XP 1000 deluxe and the family is ready RIDE!Thanks again Steve!
Jime was an excellent sales person. Very polite and informing. Got the job done as quickly as he could. Called me 3 days after purchase of my Can-Am Spyder F3-T to make sure I was pleased with purchase. I love hopping on my Can Am and taking a ride!! The wind is great!! Definitely my biggest stress reliever!!
I was immediately assisted when I walked in the door. Jime was extremely helpful in answering all my questions and very patient while I was making a decision on my purchase. I would highly recommend Jime at Big #1 Motorsports.
Came in to buy a bike, no financing just buy it and they would not work with me at all. Go to a different dealer so you don’t get ripped off.
Steven was excellent!! Would definitely recommend buying from him.
Great purchase. They followed through with purchase of new can am defender just as they told me.
Great experience purchasing my 2021 Ranger. Steven K was able to set me up with the best deal around. Definitely earned 5 stars.
Great place. They have a large selection of ATVs and Motorcycles and are eager uTo assist you in any way
Awesome salespeople. Well informed, friendly.
This place is great. The staff is excellent, they are friendly and helpful without being pushy. I highly recommend seeing Richard if you are ready to buy a motorcycle. He is awesome. He worked with me for a week over the phone, answering all of my questions and making the process smooth. Thus kid is smart and does he research on the bike he is selling you. And he smooth about it. He was never pushy about lets run a credit application or Are we ready to sign some paperwork on it.I had been shopping for a new bike for a few months and had been to a few dealers and Richard and the guys at Big #1 were the best. They will definitely have my business again.
Steven was very thorough in assisting us with the purchase of our Sea Doo
I hadnt bought a bike or ATV I quite some time. Yamaha MSRP price doesnt include having the machine put together and now these shops charge you like a dealer does. $200 for buying from them? Heres an idea, Ill sell you my house for $1 but Im going to have to charge you $189,900 for doing business with me. Love Yamaha, great bikes and ATVS. This place even carries Ducatis. But watch the final out the door price.
I live in Huntsville and went to Birminghams Big#1 to purchase my jet ski because no other dealer would return my calls. They were honest and accommodating. Pleased with the customer service and would highly recommend.
Great customer service!!!! Jime Kilby has to be one of the most dedicated and determined senior sales reps there is. Big shout out to him and the rest of the big #1 staff that made it possible for me to purchase my 2020 Ducati supersport 950. Great job guys!!!
I just bought a Harley Davidson 48 from this store. James was an amazing guy and helped me out a lot the best way he could. I had some problems with having a test-ride since I didnt have an insurance for a car or a motorcycle, but staff and management did all they could to find a solution. Would highly recommend the store despite the difficulties.
My fiancé purchased a go kart and she went on and on about how great James Quick her salesman and everyone else was. We normally hate any kind of dealership but she was so happy with her experience and purchase that next time, Ill go with her! We love the kart and couldnt be happier.
Upon entering, I was greeted by Richard who showed me and told me about everything I was interested in with great detail with lead to an amazing cam am xmr 650, I’ve have never been more pleased with a sales person. if anyone is interested in getting any kind of ATV, I recommend this dealership and him as well!
I had a fantastic experience picking up my new Benelli Tnt 135 today. I got the bike to get me through college. Steven made the whole process very easy and enjoyable. Its so refreshing to find a product specialist who actually takes the time to go above and beyond to satisfy the customers needs and who clearly takes pride in his work.
We purchased a Can-Am Outlander at the end of July. We had such a wonderful experience with all of the people at Big #1. From the parts department, financing guy, and our sales rep...we would highly recommend buying here. They went above and beyond to accommodate us as well as answer all of our questions. Thanks Jime and all the staff from Big #1!!
Keith Brooks is the man to see at Big #1.. Honest, knowledgeable, transparent, and upfront about everything. Thanks Keith Brooks and Big #1 for my new Defender hd8 and a great sales experience. Also see Bret for any accessories. He was also very helpful. Thanks also Bret.
Big thanks to Richard and the team at Big #1 Motorsports for helping me get my first bike I appreciate them very much. Would recommend if you are in the market for a bike.
Was on a SC to AR ride on a rented Indian Challenger. Somewhere near Columbus, Georgia the dash began to flash and die as if it had a short.Googled Indian dealers and Big #1 came up along my route through Birmingham.Got there at 4:30 on a Friday afternoon. Jeff Fuller, my service advisor, and his colleagues took great care of me and the Challenger!They looked over the bike right away, made sure everything was copacetic, and didn’t even charge me anything for their time even though I offered.This is the kind of service and customer-focused attitude that merits long term relationships. If Big #1 were in my hometown of Charlotte, they be my only motorcycle shop.Really appreciate Jeff and the rest of the guys there taking such good care of me!
Dealt with Keith Brooks on a Can Am Defender. Great guy and very knowledgeable. Was able to find us the perfect machine in an environment in which they are hard to come by. They delivered on everything they said they would. Will be a repeat customer. Great experience!
Great selection and prices with Great People taking care of you!My experience started online, looking for the best deal on a Yamaha R1. Renee Jernigan contacted me following my online inquiry and was courteous and helpful from the start. I let her know that I was out of state, had a trade-in, and wanted to finance the new bike. She sent me a great offer on the trade (pending trade inspection) and the unit I was looking at was $2700 below retail. I loaded up the Harley for trade and drove 7 hours each way since I was saving about $2200 compared to the next best deal I found. Once I got there, the service team inspected my trade and stuck to the original offer. While my bike was being checked out I was in the HUGE showroom drooling over Ducati’s (most I’ve ever seen in one place), BMWs, Indians, Suzukis, and Yamahas. Bart in finance got me in and out with a great finance rate on the Yamaha promotion offer.Big #1 made the deal happen, and they were super all the way through! Thanks Guys!!Frank
Jime was awesome. Knowledgeable about all different bikes. He helped me pick out exactly what I wanted, and made it easy to buy from them. I think the entire paperwork process took 20 minutes. I will be back.
As a brand new rider I could not have chosen a better place or sales person to help me choose the right motorcycle for me. Steven Knestrict did an excellent job of explaining every aspect of each cycle I considered and ultimately help me decide on the Cam-am Ryker which I picked up just yesterday. He was totally knowledgeable about the bike itself and absolutely correct in why it would be a good fit for me and my family. Needless to say we will be making another purchase VERY soon.If you want a great bike go to Big #1; if you a knowledgeable and honest salesperson, ask for Steven Knestrict.
I had been looking to buy a Polaris Ranger EV and had called Big No 1 to inquire about the availability of that vehicle. They told me they would call when they got one in. Several weeks after my inquiry Richard called me and said they had a 2021 model in. I traded in a gas powered Can Am which I had purchased from them 2 years ago. They gave me a great deal on the trade in and I bought the Polaris EV. The entire process went smoothly and they were total professionals the entire time. Richard was extremely knowledgeable and very helpful. I would highly recommend them as a place you would want to do business with. I have had experience with their service depart ment and I would rate them as excellent. I had a great experience and got the vehicle I was looking for. Can’t say enough good things about Big No.1.
Big #1 and Richard are the absolute best! Highly recommend. Bought a Can Am Spyder and couldnt be happier. Richard was quick to answer any and all questions and was very knowledgeable. He took the time to show me how to operate all the features on the bike. Definitely give Richard and Big #1 a call!
Second bike I have bought at Big No. 1. Both times I have had a great experience with Big No. 1 and James Quick. This past purchase I was waiting on a Yamaha Tenere 700 to come in and James kept me up to date on the status. When it was delivered, James quickly set everything up for me to come in, take possession, and get on the road. I highly recommend Big No. 1 the next time youre in looking for a motorcycle or ATV. And ask for James Quick!