This places is awesome! They had amazing customer service and helped me with any questions I have… definitely recommend!
Excellent customer service. Amazing quality devices and accessories.
Very positive experience.
The customer service was very good. I was not able to take my laptop in the store, but my sister did. I could not take it in had back surgery. They took the time to explain everything, to my sister and even talking to me over the phone. Then to make sure, The Rep at this store, said it could be taken to their 5 point west location to be check out for free for a second opinion.They kept it for about 1 day and half. Was not able to fix it. Did not charge be nothing at both places. I was told both stores was nice and took time to tell me over the phone about my laptop. GREAT JOB E Z COMM, THANKS FOR YOUR HELP.
Recently purchased an iPhone 7plus from this location! Absolutely love my phone. The coustmer service was great! They called my phone company and activated my service in store, gave me a free case, and took the price down!! Highly recommend anyone to stop here first!
This store is awful, I took my iPhone in to have my screen replaced because it was cracked i was still able to use it, just had a racked screen they kept my phone for 3 hours took it apart then stated they did not have the parts to fix it when I came to pick it up, I gave them a back up number to call to inform me when the phone would be available, they put a phone back together so that i can take it to a legit business and handed me the wrong phone the clerk and i argued because he felt I was lying about it not being my phone he then found my phone after i sat in there another 30 minutes and said he needed an extra hour to put my phone together SO it is now 6 oclock I pick up my now worse phone that has no back light he said it was because they had to take the phone apart and it will be back on by time they fix it. I take my phone to apple fix they immediately inform me who ever has been in my phone has destroyed my back light he called from his store phone and ask can they repair a phone in my model he confirms that they have the parts so now my phone must be shipped for 2 weeks and they do not want to replace my phone, they told me i must terminate my contract with my company and use a new number so they can part out my cell phone. I will be pressing charges on them today.
This place is awful, got my screen fixed not too long ago and now it’s freezing up plus they said they will only look at it and try to to give me a deal on the new replacement which is bogus
Always had a good experience
Will never shop here again!I bought 3 phones, with activation & monthly service plus cases, screen protectors, memory cards for all to the tune of almost $800!! When I had an internet issue with one that they could not fix.... They refused me a refund & gave me another phone that was of cheaper value... With NO compensation at all!! I will tell everyone I know to stay far away from their store & never purchase anything at all!! So far, its working!!
The manager was extremely rude and would not give me a refund or and exchange on a charger that I purchased 3 times before. I have shopped with them for years and I really felt like I should have been treated better. Products are unreliable, customer service is horrible, and managers are incompetent. Will not shop with them again!!!!
Went to inquire on a charger
Well manner