Gregg was amazing! Our pastor had a silver water vase used for baptisms. One of the feet broke off, and Gregg was able to weld it back in place perfectly. He had it repaired in two hours! He also polished it to a mirror like finish...FREE! We will definitely be back and tell our friends about the service. Make sure that you ask for Gregg.
Went in to get my ring repaired (I bent the band) and was greeted with two very friendly faces and Greg fixed my ring at no charge in about two minutes! I was lugging my two kiddos with me, so getting in and out in a breeze was amazing! Will be back to order a diamond for my ring (that I didn’t even know had fallen out, haha)
Ive been here 3 times...once for a repair, once to sell a gold coin and once to fix a design-flawed pendant...EVERY interaction was friendly and the customer service is fantastic!!! Prices are reasonable and the employees were very helpful! Will definitely be continuing to use them in the future. I really enjoyed working with Greg Kiehle on my latest repair! VERY nice!
Wonderful customer service! You can tell that everyone there is very honest and caring with customers. Greg was a great help with my wedding ring. We will definitely be back!
What a wonderful experience i am 91 and Gregg made me feel so secure in my transaction it was like family ! I highly recommend see Gregg for your bullion needs and purchases ! Class act store is very charming.
Just stopped in on a whim- to have a ring shinned- Gregg was kind- smart- knowledgeable- patient-- definitely would recommend store and will make it my go to jeweler from now on!!!
Excellent service, provides accurate appraisals, they are timely in their services, great creative designs for resetting stones etc.
Gregg did a wonderful job making a custom engagement ring for me, and altering my fiancé’s grandmothers wedding band for me to pair with it. Beautiful work!
Best experience! I trusted him with the repair of my grandmothers ring. It turned out great and at a very reasonable price!
Willing to answer questions we had.
Great service having a gold ring fitted to a smaller size. Greg took care of it for me in less than 5 minutes, and shined it for me as well. Thanks so much!
It was a long time ago. I got thrown out of the place for trying to sell a silver dollar that they didn’t like. The employee yelled at me and said he was “sick of people like me trying to make a buck.” So I’ve never gone back. Do business with Abbots. They don’t throw you out for trying to sell them stuff they say they want to buy.
Upon entering, you get a real eclectic sense of an old time value by a traditional Jeweler the kind your Grandparents went to purchase their treasured items. As you gaze around the eclectic feeling you have...is reminiscent of old Hollywood movies where someone comes in and buys a rare book that contains secrets of intrigue and suspense. Then your thoughts are interrupted. That is when you are greeted by the smiling owner, Greg, and you know instantly he is a people person, he is friendly, knowledgeable, respectful of your time and he listens to you. His promise of a service date and he delivers the results that you and he talked about and on time.His store is well lit and inviting a great place to browse on a rainy day. His prices are fair and his service is personable. Much more conducive to shopping without the pressure of making a Sale. I highly recommend that you take the time to visit this shop around your corner. You will be highly pleased with your selection. Good luck and good shopping! Now about that spy novel....
My first experience with this establishment was very positive. I felt that my items were appraised appropriately and was offered a fair price for them. Excellent service and very friendly staff. I felt that they were honest with me which is rare these days. I will definitely be back!
Stopped in, worked with a gentleman named Gregg he was beyond helpful! He was patient and explained everything to me about precious metal purchases. He was extremely informed and knowledgeable. He has gained the trust for my investments.My husband and I will be back ! An amazing experience. Thanks Gregg !!
My husbands Rolex was stolen from our home by a young man we had hired to wash windows and clean gutters in July 2018. We contacted the police when we found the watch missing but did not connect the young man with the disappearance. The young man sold the watch to Birmingham Coin about 5 days after he had stolen it. Because of Birmingham Coins procedure of always requiring proof of identification, right down to fingerprints, the sale was logged into a general system that immediately alerted the Birmingham Police. Greg at Birmingham Coin said it was the fastest response he had ever experienced. A detective called within 20 minutes! We not only were able to get a 10K watch back that had extreme sentimental value, but Greg at Birmingham Coin did a free appraisal so that we could put it as a ryder on our homeowners insurance so that we would never have this kind of loss again. We had them polish & clean the watch as well as rearrange links so it sits on my husbands wrist properly. This was done for a nominal fee by Birmingham Coin. We cannot praise highly enough the ethics & professionalism of this establishment! Plus there is a lot of very cool stuff to consider purchasing.... I now have my eye on a bauble or two! Thanks again to Greg and the whole team at Birmingham Coin! Youre the BEST!!! And huge thanks and praise to the Birmingham Police! Our community is very fortunate to have such professionals working on our behalf!
Every time Ive been here I had a great experience. Cheapest place around to buy gold and silver.
Greg at Birmingham Coin & Jewelry is beyond amazing to work with! My fiancé and I were debating for a few months on getting a thinner band for my engagement ring. Greg is so knowledgable and laid out all the options for us. Very transparent about prices and what was safest for the diamond. We are so happy with what he did for us and absolutely love the ring! Highly recommend this store for any of your jewelry needs, they know what they are doing!
Went into there store today was met by a lovely girl named Heather she was so knowledgeable and friendly ! She said my jewelry repair was easy and did it while I waited!! Its rare to find this type of great service in todays retail world great job Birmingham Coin Ill be back!
Went there a little while back to buy some silver, got it for a fair price. Also took some of my older silver for a good price as well (could’ve done better online, but I’ve heard too many stories about scammers).
I took my Citizen Eco Drive in with a broken crystal. The staff were all very polite and took the time to explain the potential problems that the smashed crystal may have caused. Two days later they called me to tell me that the watch was ready for pick up and the only problem was a broken crystal. The charge was very reasonable. So reasonable in fact that I offered a gratuity which was declined. It is really nice to be treated with respect and honesty. Kinda refreshing in this day and age.
Very friendly and welcoming staff and atmosphere, offered amazing prices for my silver and gold, definitely will come back in the future
I went into the store with my wedding band set and also my husbands ring, both rings are set in white gold and they have flawless diamonds. The guy in the store said he could only give me $650 for all 3 rings, what a insult. I will never go there again
Fixed a piece of my necklace in 24 hours, for $20 while every other place in town had 7-10 day wait and ~ $75 charge
I went into this store today and didnt like the reaction I received from this company. I had three or four items and asked to see how much they would offer me for them. I asked for a breakdown for each item. The employee wasnt willing to do this and only gave me the price for all the items together. He said that he had already started calculating and cant go back. I was in the store for all of five minutes and was the only customer. I would have thought he would have been willing to serve my request. I didnt feel welcome, I didnt feel wanted, therefore, they wont be getting my business.
Kurtis was very helpful with my questions and needs. When its time to sell this is where I will go.
Purchased many gold and silver coins from these guys, and when I needed a new car deposit, I brought in 2 buffalo heads for sale, (gold spot was at $1190 an Oz.). I asked the guy at the counter for $1200 per coin, and was told I had a S*&T attitude, and thrown out of the store! Sold my coins to Abbots, and they offered me $1211 !! Never going here again.
Great place with wonderful service and expertise.
After having an enthusiastic conversation on the phone with these guys, i took my fathers 40 year old stamp collection in, as well as several good-quality collectibles. when i arrived, they told me--politely but bluntly--that the collectibles were junk and worth nothing and then they took about 10 minutes to look at the entirety of the stamp collection and offered me $160 for it and acted like they were doing me a favor. i thanked them kindly, took all my stuff and left.six weeks later, with a little bit of patience and a lot of work on-line (both ebay and facebook), ive now sold the stamp collection for $2000, and about half the collectibles for $550. i think when im done with the remaining collectibles, ill end up with another estimated $750, for a total of $3500.$160 was their offer, versus the $3500 i earned. Do the math. What does this tell us ? what conclusions should you draw ? had i taken their very insulting offer, they would have flipped the stamp collection for a very handsome profit.Yes it was a lot of work, and yes it required research and patience, but i have 3500 dollars in my pocket, and they dont. Consider this before selling them anything.
Very friendly and helpful
We try to treat all customers with the respect they deserve.I wish they would have brought it to my attention since I am the only one that could address the problem.
Ripoff. These scumbags will take advantage of anyone they can, women who know no better, younger people, anyone.