Joe is awesome!!! He was very helpful. We told him what we needed and he found us exactly what we asked for. We are repeat customers and will definitely be back.
We were helped the salesman Joe. He was very friendly, knowledgeable, helpful, genuine, and funny. While he obviously wanted us to buy a mattress, he wasn’t overly pushy. He made suggestions and then gave us some time to test and talk amongst ourselves. He didn’t put pressure on us to buy anything right that moment as he could see it was a hard decision. We ultimately did decide to buy a mattress from him that day and you could tell he was happy about it. After completing the purchase, he said to give him a call if we wanted to know anything about the area, such as places to eat or things to do (as we’re new here). Overall great experience and we’re happy with our purchase.
Jim Profetto was fantastic! Very helpful and he made sure I got mattresses that best suited my needs. Thank you!
After making the wrong decision on a mattress (100% my fault), I used the comfort exchange to correct this problem and get one that is much better. Joe and Joel were both fantastic in every step of the way, which was greatly appreciated. I highly recommend making sure you cover yourself with the comfort exchange. It might cost a little more to do it but without it I would have ended up with a big problem. You absolutely do not want to end up with the wrong mattress. Its a long term investment that really matters!
Joe was amazing!! i was greeted with a huge smile as soon as i walked in the door and felt very welcomed. he was so kind and had a detailed answer for all of my questions. i am VERY pleased with my experience and 10/10 would recommend buying your mattress from Joe
Joe was a wonderful sales rep. He answered all of our questions and we had quite a few. We will definitely return when we need to purchase another mattress. I highly recommend Bedzzz Express Outlet.
The gentleman I worked with yesterday was so wonderful. He had my order ready when I got to the store and helped me load it. He was so so sweet!
David was more than willing to address my needs👍🇺🇸
We have had several issues with our mattress and I complained before. However, David has worked so hard to make it right. He was always so helpful and kind and willing to go the extra mile for us. We are looking forward to our new mattress and many good nights sleep! Thank you Bedzzz! Yes, we would recommend them to our friends and family members.
Chris went above and beyond the norm to help us find the best value for an adjustable bed base for our granddaughter. He was very courteous, helpful and caring.-Kathy Adams
Mr. Musulman has helped us with the purchase of a number of beds in the past. He is extremely knowledgeable, friendly and patient.
Always great service!
Joe, our salesman, was very knowledgeable and helpful, not to mention he is a very pleasant and patient man.
Excellent service at a great price. The salesman Chip was very knowledgeable about the different brands and super helpful with helping us chose the perfect mattress and box springs for our needs. The delivery was next day and the delivery guys are so very polite and professional! I will always buy a mattress from Mattress Warehouse! I highly recommend.
Great customer service!
Enjoyed doing business here. Friendly. Accommodating. Great product.
Mr. Joe was so friendly and kind. He helped me to find a mattress I loved at a great price. I was amazed at the awesome prices and unbeatable customer service. He really went out of his way to help me, and I highly recommend going here if you need a mattress!
I would highly recommend this store! We went in with a need, a queen size box springs and were out in 20 minutes with exactly what we wanted! No fuss. Very friendly and great prices!!
Joe was great! We woke up Saturday morning still tired, like always, and decided we’d go look at mattress instead of putting it off. We checked every mattress store Birmingham had to offer before wandering into a Mattress Warehouse we found on accident and had no idea existed. An hour later we had a bed (and two pillows)! Just woke up from the best night’s sleep! Joe was knowledgeable, (seemingly) honest, and gave us room to try out different mattresses and talk amongst ourselves without feeling pushed (which is important to me). He stayed past close for us getting us all set up and then even helped load our new mattress into our vehicle. We really appreciate him. Thanks Joe!
Joe did a great job in helping us find the right mattress. He was extremely professional and helpful.
This business deserves 10 stars. Joe Musselman was extremely knowledgeable and helpful at the same time. I would highly recommend Mattress Express on Highway 280 in Hoover, Alabama. There are several locations. This awesome store is located next to Issis & Son Carpet Co.
Great product and helpful sales person who explained the choices and benefits of the mattress cover.
Joe was very knowledgeable and made the process of choosing and buying a mattress very easy. We would definitely recommend stopping by Beds Express.
I dealt with the sisters, Hannah and Sarah Grace, and they were awesome. Like somehow customer service and great personality must run in their family. They quickly narrowed down choices/options, and helped me stay in budget. It was actually a fun experience.
Joe at BedEzz made our experience a no pressure purchase. Very knowledgeable about features, quality and cost. We shopped everywhere and online and found the best deal locally right here in Birmingham. Thanks for a great experience.
Danny was my salesperson. He was friendly, knowledgeable and professional. I received the highest level of customer service. I will definitely come here again to buy in the future.
Joe M was wonderful and a pleasure to do business with. He is friendly and very knowledgeable. I will definitely be back as a repeat customer. Also, Sarah Grace was very kind and helpful with my questions. Thank you again, Joe!
I had purchased from another mattress store and was coming off a VERY bad experience. I walked into this store, and met Joe! Joe is the cats’ meow when it comes to customer service and knowing about the differences in mattresses. I compared prices and they were in line! Their guarantee is incredible! I would recommend Bedzzz Exp Outlet Greystone!
Phil was AWESOME! We were looking for a quick delivery before Thanksgiving and he did it! Friendly, professional, and listened to us! Highly recommend!!
I had a wonderful experience. Joe M. was a delight to deal with. He was very knowledgeable and a pleasure to work with. I bought a queen mattress set and will definitely be back in the future.
Joe was awesome. Not pushy and allowed us time to make a decision. He was able to answer any questions we had.
This the best bed but experience I have ever had and I will be back to this location to buy more. Knowledge and attentive staff helped make my bed buying experience a pleasure. Thank you
Joe M. helped us select the best mattress set for us. He was very patient while I, then my husband, then back to me and my daughter flopped on the beds before making our final choice. Great store!!
Joe Muselman our sales person was a joy and delight from the minute my daughter and I stepped through the door.He has extensive knowledge of every bed, every manufacturer, every sale detail, the warranties, and had the patience of Job as we tried every bed brand the next 2 hours. At the end of our evaluation, he knew my daughter was still puzzled about which bed to buy, so he encouraged her to go home and think about it, no pressure to buy, he just wanted her to be confident in her decision.He treated us like family and we laughed and laughed, had the best time!My daughter decided the next day to purchase the Tempur-Pedic king set in medium, and it was delivered today as promised.Her sister is now wanting to go and look for a new bed, and she knows that it will be a relaxing and enjoyable experience because of Joe and his way of putting everyone at ease, and knowing so much about each bed he sells.Thank you Bedzzz Express for having such great people like Joe Muselman when we walk into your store. Makes all the difference when a salesperson truly cares for his clients.A+
Joe was awesome. Great experience.
Joe was very patient with us as we picked out two mattresses for two unusual beds. One was bought overseas, and the other was an antique bed. He was as concerned as we were that the mattresses fit right. He answered all our questions and made sure we were happy before we purchased. Good experience!
Joe Musulman did a wonderful job helping us understand the latest beds available. He was patient, knowledgeable, and we left the store feeling like we have a new friend in Birmingham. We like to do our research and feel that we know value when we see it. The delivery team this morning was AWESOME. Professional, on time- and again- we felt like we have new friends in our new community. We hope everyone in Birmingham is as friendly as the team at the 2815 Greystone Commerical Blvd. Suite 4 was! Definitely a 5 STAR experience. 🤩
I had a wonderful customer experience with buying a mattress from my sales person Joe he was very knowledgeable about the bed I was looking for. Thanks Joe I will recommend him to my family and friends!! I will be back to buy more beds from him. I have also been buying beds from Joe since I moved to Birmingham, Alabama since 2004
Mattress Express had a great selection at many price points. Joe was knowledable and helped us find the most bed for our budget.I would recommend them to a friend. Pleasant bed shopping experience.
Had a great experience buying a mattress from Joe. He was very knowledgeable yet never pushy. We’d definitely shop with him again.
I had a very good experience buying my mattress from Joe MUSULMAN. He was knowledgeable and showed me all the features. Very professional!I would recommend Joe to anyone interested in buying a new mattress.
Great experience with Danny. Kept things easy and straightforward.
Had a great experience with Joe. He stayed well after closing time to give us all the relevant information for our purchase.
Very knowledgeable, willing to floor different mattresses for us to try, clearly explained store policies and warranties. Great price, quality and service.
I have purchased 3-4 mattresses from Joe over the last few years. He always takes such good care of us, paying attention to our needs and gives us the best deal! I always ask for him!!
Joe Musulman went above and beyond to help us with the purchase of our mattress sets. Great customer service and very knowledgeable.
Joe just took great care of us in Greystone! He is a pleasure and we will definitely be back!
Joe was knowledgeable, friendly and a pleasure to work with. I would definitely recommend Mattress Warehouse to friends.
JOE M. WAS VERY HELP FULL AND COURTEOUS WITH MY PURCHASE. I WOULD GLADLY RECOMMEND SOMEONE TO BUY A MATTRESS FROM JOE. MRS. LILA ELROD
Friendly and knowledgeable customer service!
This place has great prices. Joe delivers service with a smile.
Joe was polite, informative and a pleasure to do busy with.
Friendly experience and got a great deal.
Better than other warehouse but saleswoman made me decide to shop elsewhere
Never met such an air headed sales woman in my life. Go to buy a bed get a life story instead. Will not be back here.
Person I originally was buying from was not here and then the salesman was trying to push me to buy from him instead. Buying from online instead of bedzzz store I don’t need a pushy man trying to make me buy a bed
Loving the fake reviews. Joe was Pushy and I won’t be back
Great help from Joe Musulman when buying my new mattress
MR.alan was very nice and helpful with me also patient I would recommend anybody to him I’m so excited about my new mattress 😘😘
Joe was very helpful!
Joe M great job
Great customer service!