HUGE thank you to Scott at Vallely for setting me up with the brand new mt09 SP. Incredible service every step of the way!
Overall good experience with valley sports and marine. The staff is knowledgeable and polite. I was not able the purchase the product I wanted, but something similar. Not the companys fault, but a supply chain problem. I docked a star because of the staffs unwillingness to heckle with the price. I guess some would see this as fine, but I personally think a guy ought to be able to make an offer and be considered.
It is a shame that Vallely is the Yamaha dealer. I have yet to call and they have the right part in stock. To top it off, they charge shipping on every part they order. I dont understand how the Honda dealer can order parts for me quicker and with free shipping. Your customer service is likely why you couldnt make it in the snowmobile business. I will order all parts online from now on.
Excellent customer service!! Scott is awesome!! Very knowledgeable about everything!! Super helpful and outgoing!! Huge asset to this organization!! Ashley in the financial office is excellent too!! Parts department was also very outgoing and helpful!! Even helped carry things out to my vehicle!!
I could not speak more highly of my experience with Vallely Sport and Marine with my recent boat purchase. As I was buying from out of state, I needed someone I could trust to find the boat that I was looking for. Scott Albers was phenomenal. He took the time to educate me on my purchase and was always available to answer questions and to ensure a smooth process. Ashley in the back office took care of the paperwork for a truly seamless experience. They are a great team that truly cares about their customers. I would not hesitate to do business with them in the future.
I recently purchased a Lund Rebel XL Tiller model from Vallely Sport and marine, and couldnt be happier with the whole experience. It was a bit of a drive for me but worth every mile! I had my boat out last night and it performed flawlessly.VERY happy with my purchase, and the entire process involved with it!
Very good customer service. Salesman met our every need and was very patient with us. Very impressed with the employee guide that was given to us if we have any questions or needs. Would definitely recommend Vallely Marine in Bismarck for any of your boating or recreational needs.
I was told the customer experience at Vallely was excellent and they did not disappoint. Thank you Scott and Ashley for all that you did. This is our families first new pontoon and it came out perfect, we all love it!Thanks Again-
Was a great experience sales was very helpful throughout purchase of boat. Even stayed late ona Saturday to ensure went through everything on the boat. Would definitely do business again.
Dana and the Vallely Sports and Marine team were amazing. I have been looking far and wide for a Bennington 22 foot Tritoon boat. Manufacturing has presented challenges in this area this year. Dana was a great choice for me. Dana was a excellent communicator, very knowledgeable about Bennington products and was helpful in the selection process. He delivered and always followed up our with informed answers to my questions and challenges. Highly recommend Dana and Ashley was also extremely helpful. Vallely sports and marine are differentiator in their business. Make the drive to Bismarck, ND.
Scott and Ashley are top notch. Very impressed with the level of service.No pressure and great communication. They came through after the sale when things with my used SxS were not right and made them right. I would recommend this team to anyone looking for a new Yamaha product or even a used one. Regardless of the trade in brand, they do the right thing and take care of you.Thanks guys!
Scott went the extra mile for us, we are very appreciative. Josh and Scott are great to work with.
I bought my dream boat and couldn’t be more satisfied. The staff and my salesman Dana were top notch! I waited several months for the boat due to production issues because of covid. And like any anxious person who was super excited, I made several calls and twice as many texts over the months. Dana was always quick to respond or answer. And was always great about it. I would definitely recommend Vallely Marine Bismarck to any of my friends and family!
Good people, they did everything they could to get me in the ATV that I wanted, good prices.I would go back even if it is 200 miles away!!!
Scott has been great to deal with! He helped my Dad out with questions on a side by side and then got me taken care of with my new motorcycle! Ashley in finance was a pleasure to work with as well and made the process quick and painless. Thank you again Vallely!
SHOUT OUT TO PARTS AND SERVICE. ONLY 2 WEEKS TO REPLACE DRIVE SHAFT AND SEAL KIT. ON MU BENNINGTON. 10 YRS PLUS WORTH OF DEALIN WITH THEM AND THEY HAVE NEVWE LET ME DOWN..
We knew which boat we wanted and the process was very easy. We worked with Tom. He was very responsive. He went over everything with us and answered all questions. We did our paperwork with Ashley. Great to work with!
I highly recommend these guys and their Bennington pontoons. We have had our pontoon for two years and love it. The staff is very friendly and professional. Every time I stop in the store, either Josh, Scott, or another member of their staff greet me by my first name and are ready to help with any questions that I have.
I just bought a street bike from Vallely. Dana and Ashley got me squared away in less than an hour from when I walked in. They didnt put any pressure on me to buy and seemed more excited for me to enjoy my bike than they were to sell it. Ashley and Dana are very knowledgeable and answered all the questions I had. Will buy from there again next time.
Tom. Tim Ashley and all the staff was great to work with. I’m so glad I drove 9 hours Wouldn’t do business with anyone. Else !!
Had an issue with a previous 4 wheeler repair. But met with Josh Valley and we had a conversation and came to an agreement we both liked. That is why I made my new purchase, have never had a Yamaha let me done yet.
Thanks Tom abrahamson and the crew at Vallely for finding me my Mercury 9.9 EFI kicker motor. I searched all over the web and was looking at up to a 6 month delivery date. They made it happen within two. Its nice to know that during this terrible pandemic, a local dealership looks out for its valued customers and delivers.
Unattenative staff, not much stock must be going out of business and it shows
Great buying experience, knowledgeable and friendly staff. I will definitely go back for any boating needs!
Dana was great to work with on my new boat purchase and answered all my questions honestly and to the best of his knowledge. Ashley was quick to get the ball rolling on the purchase and made the process very easy. Next time I decide to buy a new boat I will be revisiting Vallely.
Just an amazing experience buying my first boat at Vallely Sport & Marine, everyone was so nice and made the experience very enjoyable. I would highly recommend anyone who is looking to buy a new toy to stop in and talk to the the great people at Vallely Sport & Marine!
Wasnt impressed by the Service Manager, Tim when I first went in. Dont know if he was having a bad day or what. Came in a few years later looking at a few Yamaha dual sport motorcycles. Ended up buying a new 2019 Yamaha XT250 and already put 2,350 miles on it as my daily commuter. Breakend period at 600 miles and have had no trouble with it except the speedometer us off my 7 mph found about 200 miles in. Brought it up to service center and they pretty much told me it couldnt be fixed, not sure about that as it was a brand new motorcycle.
I purchased a Yamaha Raptor 700 from Valley Sport & Marine. Customer Service/Support was great. I would shop at Valley Sport & Marine again. They have a great selection to look at.
Great service didn’t know what I was looking for they found it in 2 minutes
We are very excited to own our new Bennington pontoon! Josh and Ashley were great to deal with! This dealer is willing to go up and beyond to ensure your happy and comfortable with your purchase. We also enjoyed the boat show and that atmosphere they provided.
Sells great things and have great customer support. Very intellectual and knowledgeable. They know the boats on the lot in and out and have all the information any interested customer would need. I would highly recommend.
Thank you Scott Doering in Sales and Colton in Service for their outstanding customer service and for their continued help after the sale.
I highly recommend this business! Just bought a new ATV for my son and Dana A. was more than helpful in helping me choose the right unit for him. I will definitely return to them for future purchases.
Just picked up a very nice used dirt bike for my son. Scott, Dana, and Josh were very easy to deal with. Would gladly do business with them again!
We took our pontoon to get serviced and indicated some issues that we were having. They called and said they got everything fixed and we should come get it. It most definitely was not fixed and they didnt even look at a couple of the issues we were having! Not impressed at all since we dont live in town and it isnt easy to get to Bismarck.
I called to get parts this last Saturday and the customer service was not good what so ever. I was put on hold the first time then told I needed to leave a message and the parts guy would get back to me, an hour and a half later I called again and got the same response. I told the gal on the phone I had already left a message and she said they were short on staff and the parts guy would get back to me when he had time. It is now Monday at 8:30 P.M. and havent heard from them. I ordered my parts online. You always here buy local but it is pretty hard to if they dont need your business!
This review is 100% due to my experience with Dana A. Guy was a great salesmen. Understood my price range and showed me a few excellent boats that fit it (unlike other salespeople in this town who only want to help on big ticket purchases). I tried the largest dealer in town and was only showed boats 10-15k outside of the range I gave.... Pretty absurd.Anyways, after getting my boat, I had some minor issues and Dana actually met me at the marina to help me out. This is customer service at its its finest folks. He didnt have to do that with his time- especially for a cheaper end boat that he probably didnt make a huge commission on. But he did- and for that reason I had a great first day out on the river and Vallely Marine will be the only place in town I recommend to friends and coworkers. Thank you so much again
The people at this place a very friendly and great to work with. They make you feel welcomed when you walk in the door and made it easy to keep our business local. Answered all questions truthfully and didnt push you to the most expensive model. They listened to what we wanted and helped us find a great wave runner at a great price.
We just bought a new Bennington pontoon. Tom was very knowledgeable and his experience helped us find what we wanted. They had great selection on hand. Having two kids running around while try to talk was made easy with the staff at Vallely. Tom even entertained them while we got our financing done. We had a great experience.
Everyone was so nice! When we had questions Scott was able to answer them. My husband was looking for a few specific things and Scott was able to find them. Very positive experience.
Tom Abrahamson was great. I live in MN & Tom was very helpful getting me the information I needed to consider purchasing my boat. Only complaint was the boat was pretty dirty inside. It could have been cleaned up a bit better, but the boat itself is great. I’d purchase from Vallely again.
We just purchased a new Yamaha Watercraft. Jesse Buechel was our salesman and was very helpful. Jesse arranged for us to test drive the Yamaha and was very gracious with his time. He was very helpful during the research and quote process.Cindy was our finance representative and was very helpful with the final process and also with all the paperwork for closing the purchase out. She was very knowledgeable and answered our questions.Jackie was very pleasant to deal with at the front end and was always helpful on the phone.Our overall experience with Vallely Sport and Marine was a great one. I would recommend them if you are looking for any Sport or Marine equipment.
We just bought a boat from Vallely. It was a wonderful experience and the staff is amazing. Tom is a good guy, and Ashley in the business office is absolutely fantastic!!
So happy with the purchase of our new boat. Sales, parts and financing all so nice and helpful in explaining our options. Very professional group of people. Didnt feel a lot of sales pressure and made the entire process easy and enjoyable.
If I could give them no stars or a half star I would. After 4 years and buying two boats from them, I will never take a boat or any other items to them. Worst experience of my life.
Scott was a ton of help. I will definitely buy from him again.
Wonderful showroom and great folks. No pressure and down to earth. Scott has been extremely helpful. Service dept seemed very open. Would recommend to a friend
Excellent buying experience. Very knowledgeable and helpful, laid back experience. Ask for Scott.
I have bought my third boat from these guys and they are always professional and prompt. I would recommend them to my friends and family. A definite 5 Star business.
We are picking our boat up in the next couple days and are so excited. It’s our first boat and the folks a Vallely made the experience easy. We shopped around a bit and felt most at ease working with Vallely. Thanks Jesse and all others who have assisted in getting us on the water this summer!!
Last year we bought a pontoon from Vallely and we were so pleased with the service and product that we decided to go back this year and add to our summer fun. This year we purchased a wave runner. We are so excited to try out our Yamaha VX Deluxe and to be able to share the fun and excitement with our family and friends. Thanks to Vallely and Tom for your knowledge and education!
We traded in our old boat for a new boat. Vallely was very helpful, insightful, and easy to deal with. They showed us all our options, they answered any and all questions we had and were very straight forward with us. We would recommend Vallely Sport & Marine to anyone and it was a great experience.
Great people. This was my first time dealing with them and it was wonderful. Very nice and knowledgeable.
Vallelys guys did a great job setting up the electronics and rigging my fishing boat! The parts department was easy to work with and found the right equipment for my situation. I would recommend these guys for parts, and boat sales! thanks guys!!
We made our first purchase at Vallely over the phone! Scott was great to work with and so was Ashley! They even stayed after closing for us out of towners to allow us to close the sale and pick up our new ATV! Service after the sale has been great so far too!!! Thanks Scott!!!!
This was a great shopping experience. They helped us find exactly what we wanted! If you are looking for a boat, pontoon, anything this is the place to go!!! Thank you for the great service!
Very pleasant experience, wonderful salesman, not pressured in anything I didnt want or need. Very nice showroom. Left their feeling so very glad I stopped in. I know I will love my new waverunner and be very happy with it, and also with valley sport & marine.Thanks so much, will deffentally be back again for anything and all that I need. This will my my outdoors fun this summer.
The salesmen are extremely knowledgeable about their product line and beyond. Highly recommended toy store!UPDATE: Received our new Bennington Pontoon and the delivery experience was excellent! Scott A. went well beyond to prepare the boat and worked with our trailer to make everything fit. If he had a Fitbit, his steps would exceed 30K steps a day! He made sure all our needs were met as we left the lot with our new toy. Thanks Scott and Vallely staff!
Couldnt be happier with my experience with the folks at Vallely Sport and Marine. Tom helped with picking out waverunners and was great with going over the features and operation of them. Ashley was amazing and worked hard to make this purchase happen for me. Thanks Tom and Ashley for making this a great experience, my kids love the waverunners and so do I.
Called in was able to get the bike I had been searching for very quick and easy everyone is very nice and helpful. Would definitely go back!
The manager was helpful and took care of a concern I had when I purchased my boat. Tom did a nice job of showing and answering any questions I had on the boat. I am very satisfied with my purchase from Vallely Sport & Marine.
Great service! Sales person was very knowledgeable and everyone was very friendly. I feel I got a great boat at a good price
I highly recommend this guys . Great service good salesman. And great finance manager she answers every question and finds great solutions to help you out. Thanks Scott Albers, and Ashley Haugen.
We had a very positive experience. Great and friendly people.
Friendly knowledgeable staff who are there to help! Great experience at valley sport and marine!
Friendly, knowledgeable and hard working staff. Scott and Ashley are great to work with.
Nice place and very helpful staff. Both Ashley Haugen and Scott Albers are awesome!
Scott was very professional and answered all my questions thoroughly. He was very knowledgeable and helped me make a few decisions on what I would need and enjoy.
We worked with Scott Albers to purchase a new boat. He was great at informing us of the best boat for our purpose. Erica in the business office stayed late to finalize our purchase. Thank you to all the staff at Vallely Sport and Marine.
Very friendly and helpful. Nice people to do business with. Jesse Buechel and Erica Bohn were keyin making this an enjoyable experience.
Vallely Sport & Marine was very nice to work with.Glad I chose to buy my pontoon from them!
They had the accessories I needed in stock. Always a positive.
We dealt with Jesse on a side by side purchase and he worked well with us and we are happy with our experience and Cindy is very knowledgeable and quick with the paper work to get us out on the road!
Great people, great service, very helpful and friendly!
They have a great selection of waverunners on hand. Would buy from them again.
Just purchased a new Lund, great experience, very knowledgeable staff and great customer sevice. Which is hard to find these days.
Bought a snowmobile here thinking I could service it here under warranty and valley up and stops selling them thus telling me they won’t service my machine.
No off road parts at all that I needed ordered them and got charged extra for the order these are common parts air filters bolts carb jets had to get the parts at Suzuki and they had most of them on hand
Great service and clean boats
A very satisfied experience
Bought a Lund brand new in 2014 had some rivets start to leak and they would not warranty it.
Google is wrong they are not a Polaris dealer
Im on a boat!
Skip it and go somewhere else...sorry for no details but Id rather drive to MN to get a boat then go here.
Terrible service.