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Eide Chrysler
1112 Missouri Ave, Bismarck, ND 58504, United States
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Eide Chrysler
Comments
Vi
Review β„–1

Wow!!! πŸ‘!!! The Service was great!!! everything was done to make me pleased and happy 😊 . Couldnt have had a better crew then the Bismarck Eide Chrysler crew. Very welcoming and friendly people. And the 2022 Ram Limited is a beautiful dream boat pickup, wow!!! The package and feature are amazing πŸ‘. There were features on this pickup I didnt know existed. Again, Amazing πŸ‘.Hope I didnt sound like Tony the Tiger.

Je
Review β„–2

Everyone greeted me with a smile, checked me in very quickly and within 10 min the driver was there to take me and two others to work. The conversation was great in the vehicle. Upon arrival to pickup my vehicle the gal in the Service department waved me into the shop, knew exactly who I was walked me to the cashier counter, gave me a status update on the service completed, she gave my name to the cashier, I paid and I was out of there. Efficient and gracious service and staff. Cant find that very much now days! Thank you!

Ku
Review β„–3

I called the dealership seeking advice and Justin helped with problem solving over the phone. When we came to the conclusion my vehicle would need to be towed he cleared a place on the schedule, on a Monday morning, and had my truck repaired by early afternoon. Courteous, professional and results driven.Thank you Justin and Eide dealer.

Ca
Review β„–4

I bought a set of tires thru their special deal. I called and asked for the total out the door price. Price was more than quoted when I went to pay after waiting 2 hrs. for the tires to be mounted and balanced. Still a little shimmy at highway speeds.My floor mats were vacuumed, but my windshield went untouched.Friendly service lady, but so so service. Also, not happy with the miss quote.

Ke
Review β„–5

Very pleased with the service I received during my repair today with Eide, especially with Gerald Goetz going the extra mile for me. Gerald made sure to stand behind the business and treat the customer right today. Most grateful that I ended up getting helped today by Gerald. Im not sure all service managers (or sales people) would have gone the extra mile as he did. Thank you Gerald, and his supervisor at Eide!

P
Review β„–6

Heather was great helping me out. I had been without a car since July. She came and picked me up in the vehicle I purchased. Kept me entertained until the body shop got all the detailing done. I will be looking for a trade in, in a month or so, so she should expect a call from me.Thanks again Heather!

Ri
Review β„–7

Dylan was an absolute pleasure to work with! The staff is very friendly and kind. Had a great experience and would highly recommend going to visit them for a new or used vehicle!

Mo
Review β„–8

Luz seemed very sweet & knowledgeable. However, first impressions mean a lot to me. I walked in and was not greeted by a single person, despite being noticed by a few different people. I waited about 5-10 minutes before actually being acknowledged and asked if I needed help. Their inventory was okay, but their prices seemed too high. I ended up buying elsewhere.

Ta
Review β„–9

Great service. Answered all my questions and considerably quick with the process!

Ch
Review β„–10

Hands down, the best dealership Ive worked with in my life!My salesman, Travis, was professional and informative. He knew all the answers to my questions and explained things I didnt think to ask.This is my first time leasing a vehicle, Travis and Cody made the process easy and enjoyable.

S
Review β„–11

We were traveling through North Dakota when we realized our Jeep Cherokee was running rough. After calling Eide Jeep and explaining our situation to Karleen she told me she could give us an appointment the next day. We said fine because we could stay in an RV park in the area. Karleen called us a few hours later and said if we could get there soon they could get us in.Even though they did need to keep our Jeep over night we were very thankful they fixed our our problem quickly during a busy time prior to a holiday weekend. A nice gentleman even shuttled us to and from the RV park.

Jo
Review β„–12

Dylan is the best guy there. He always answers my questions quick when nobody else knows. He always calls back and checks in. Super great guy to deal with.

Tr
Review β„–13

The experience was very enjoyable. The staff at Eide Chrysler were kind and respectful. They shown and explained everything very well and if questions arose they answered only after making sure they had the facts in front of me. I would highly recommend seeing them for anyone interested in a vehicle in the future.

Ma
Review β„–14

Always professional and happy to help. Great team.

ty
Review β„–15

The service from the moment I walked into the dealership was great. Dylan and Zach both took the time to understand and address my needs and concerns. I would recommend Eide Chrysler to all who ask.

Er
Review β„–16

Excellent experience on my trade-in for a different vehicle. Highly recommend to anyone looking for a change in vehicles. Started the process late wednesday evening online, had a follow up email and text right away. A couple brief conversations and some pictures of my trade and all was set for Saturday to make the deal. Dylan in Sales went above the top to save me hundreds if not thousands. And Tammy in Acessories will set you up with anything you made need for the new ride.

Ke
Review β„–17

I really enjoyed and appreciated my buying experience at Eide with Britt! He was a caring salesperson who listened to my needs. I havent purchased a car since 2009. I needed it to not be rushed or pressured. He allowed me to ease into this process and in turn, got my sale. Highly recommend you go see Britt Buechler at Eide!

Ry
Review β„–18

Mason I cannot thank you enough. You were very helpful, understanding of my condition and you went above and beyond. Most importantly you were honest. If anyone is ever looking for a vehicle I will whole heartedly recommend you. Eidi Chrysler you truly have a great person working for you.

Je
Review β„–19

Appointment was easy to set up online and easy to change when asked to bring the car 15 minutes later. Oil change was done promptly and took about 1/2 hour. People were friendly and helpful.

mh
Review β„–20

Good experience and good customer service. I found the vehicle online and reserved. Talked with the financing department beforehand. They had everything ready to go when we arrived. No complaints on my end.

C
Review β„–21

If you are looking for a Jeep or dodge this place is amazing. We have bought 3 vehicles from them and each time they have gone above and beyond to accommodate us. They have always been very fair on price and have actively saved us money each time though programs and rebates that we would have never thought of that they brought up.

Sh
Review β„–22

Justin F@$/$ing rocked the paperwork and sale. I was short on time and had to return the next day but the drive to Bismarck was worth it. Hopefully my kid will be equally pleased with the Avalon. Haven’t had a chance to check all of the car out yet but so far it’s a nice ride. The price was also pretty good and wasn’t as expensive as Minot overpricing where they don’t budge on sticker price.

Da
Review β„–23

Top notch service. Justin was very professional and explained the repairs needed. He even told me the repair was covered by factory warranty. I appreciated that!!

La
Review β„–24

All employees were so friendly and made the move to a new vehicle go smoothly. Keith Larson was great! Second vehicle that I have gotten through him. He makes you feel reassured and goes over every detail of the new vehicle. I would definitely recommend Eider Chrysler and the entire team to others.

Aa
Review β„–25

The team at Eide Chrysler was fantastic to work with from the moment I walked in to the end!

Co
Review β„–26

Keith Larson and team made the process very easy for me. A huge thank you especially to Keith. I’m happy to switch to Eide.

Th
Review β„–27

I love going there it is always a great experience.

Ko
Review β„–28

Heather Z and Justin H are a force to be reckoned with!!! They were so easy to work with and made the buying process so easy! Great conversation! Great experience! I would recommend them all day everyday! Thank you guys! β™₯️

Ma
Review β„–29

Friendly and professional service. Alway helpful and does a good job explaining what they have done to keep my vehicle in good shape.

Tr
Review β„–30

Service has been great. Have had recall work done as well as oil changes.Most impressed with the speed and friendly staff.

Do
Review β„–31

I have no complaints about my oil change the staff is very professional and friendly. I got a phone call reminding me of my upcoming appointment. And the day of my appointment they where friendly and went over my Jeep’s report sandy gets a 10

Ea
Review β„–32

Outstanding service from beginning to end. Dustin, Kyle, Jeremy, and Tammy made the buying process smooth and easy. This team provided personalized service with top notch professionalism.

Pa
Review β„–33

We were looking for a Challenger and Eide had a few to choose from. They were great at letting us test drive and we lived the car. The staff was friendly and efficient. Great experience.

Ja
Review β„–34

Got oil changed and Information about NAVIGATION on my RADIO!! Very good service πŸ‘ Thanks to all of the SERVICE PEOPLE INVOLVED πŸ‘

Be
Review β„–35

Process was seamless. Very knowledgeable personnel. I would recommend Nick Dunn to anyone looking to find a new to them vehicle.

Sh
Review β„–36

Purchased a used Silverado in late July. Less than a month later the blower motor resistor went out. Blower wouldnt shut off when the engine was shut off. Contacted the rep I purchased the vehicle from, told her about the problem. She was hesitant to help me and said she would have to speak to the service manager and call me back. Never heard from her again. Was hoping they would at least work with me a little bit. Had to take it somewhere else.to have it diagnosed and repaired. Horsesh** customer service.

Jo
Review β„–37

It was great.I was early for the appointment and wait was not long. Pleasant surroundings. Thank you.

Ch
Review β„–38

Very helpful. Had to take my jeep grand cherokee eco diesel in for a recall. They uploaded all the computer updates and replaced the part. Great customer service.

Du
Review β„–39

I like working with Edie. My only problem is that I paid 80,000 for my truck and there is some small things that were noticed after I bought it and told they would be fixed and I’m still to be notified that they are getting them fixed. 80,000 is a lot for a vehicle that is anything less then perfect!

Ji
Review β„–40

Above and beyond. Excellent communication and professional attitude. I forgot to request an oil change and didn’t remember until I was on the way out of the service center. I stopped and asked about it and they immediately got it back into the shop and got the job done. Driver took me home and picked me up. Not sure what more you could expect. These guys get it, and they will continue to get my business.

mi
Review β„–41

From our appointment, to test drive we were greeted with friendly faces. Our salesman jaden was awesome and we were financed and out the door quickly. I’ve never had a bad experience here but this one was probably the best!

Ca
Review β„–42

I originally inquired about the new Jeep Grand Cherokee L’s about a month ago when they were just rolling into lots. I inquired online and maybe 10 minutes later Jaden gave me a call and kept in touch with me over the last few weeks to make sure that we were on the same page and to let me know the latest incentives. I was finally able to get to town yesterday and got to work with Jaden and his awesome team and ended up walking out with my dream car! Eide Chrysler was very responsive and ready and willing to work with me. I will definitely be returning in the future!

Di
Review β„–43

Could these people be any more customer friendly? I don’t think so! The gentleman who checked me in knew my name before I got to the counter and the young man who told me my jeep was ready was so professional and nice. The check out lady was covering for someone and so fun! Carlene was there as always remembering me with a smile and topped off my visit! Love you all so much! This is why I am on my 4th jeep and dreaming of my 5th!!

Jo
Review β„–44

Sales rep Dylan was awesome to work with! Very satisfied with his communication. With us being from out of town he made sure to set aside some time for us specifically which made our plans a lot easier.

So
Review β„–45

My 3rd customer experience and by far the best! Dustin, as long as youre there, you have my business!! Everyone was amazing, Thank you!

Ed
Review β„–46

Austin was great to work with. He took the time to answer all our questions and made car buying an easy experience.

Fr
Review β„–47

Luz was AWESOME to work with! Fun, efficient, informative and detail orientated. ASK FOR LUZ! She’ll make the buying experience hassle-free!

Mi
Review β„–48

Service was easy to set up, parts were in quickly, outstanding follow up by Charlene (so sorry if I’m misspelling your name!!)!All my Jeep maintenance will be done here moving forward!

Et
Review β„–49

They are always able to get me in and out as soon as possible. Very friendly and educated staff. Would recommend to everyone!

Ky
Review β„–50

Amazing team here. Answered all questions I had, and went above and beyond to make sure I got the best price and deal.

Ca
Review β„–51

Absolutely phenomenal customer service. Jeremy and Dustin made the car buying process enjoyable and a breeze! We will definitely be back in the future!!

Ga
Review β„–52

Randy was excellent, very friendly and helpful.Kyle was very knowledgeable and friendly as well. Good experience overall.

Ja
Review β„–53

Our Sales lady Heather Ziebarth was AMAZING!! She was very quick with getting back to us and helping us getting the vehicle we wanted! Cody the finance guy was AMAZING, had everything ready for us when it came to signing the papers! Would highly recommend Eide Chrysler and Heather!

Be
Review β„–54

Everyone at Eide Jeep was super helpful. I want to especially thank Jaden, Jeremy, Randy and Cody in no particular order for being patient with me and getting me the best deal possible. I am already in love with my new Jeep.

Ry
Review β„–55

Travis and Jeremy were outstanding! They did the impossible for my wife and I and we couldnt be more blessed or lucky to have had such a great experience with them!

Ro
Review β„–56

First time customer. Made appointment to have our winnebago Solis serviced. Everything went great. We will be back for sure.Second service appointment went great. On time and speedy

Ti
Review β„–57

We found a van we were looking for on the internet, at your dealership. We called Lux and she was very helpful and we actually made the deal over the phone. When we got to the dealership everything was ready and Jeremy had all the paperwork ready, we were a bit confused on the tax but Jeremy explained that they would collect the tax and send it to SD, there was an extra $200 which would be returned to us in a check? Still a little bit confusing but hopefully that all works. Lux was very knowledgeable on our new van and explained everything to us very well. We really like our new van and very pleased with how we were treated

To
Review β„–58

Great service. Bill Masse is awesome to work with.

La
Review β„–59

Dillan was an excellent salesman to work with. He understood what I was looking for, helped me find it, and made sure the financing went smoothly all around good experience.

Ju
Review β„–60

Everyone was so great in Bismarck! Jaden took time to explain everything and gave me time (with no pressure) to process everything, so I could make the best decision for me. It was the type of β€œcustomer first” service that should be at every car dealership. I’ll definitely go back again for my next vehicle!

At
Review β„–61

Twice Ive taken my car in for an oil and asked they put window wiper fluid. The guy assured me they check and it would be on there check list. Well I dont know if they check it empty cause it still is. Im use to Bismarck motors. They vacuum and wash your car for free along with an oil change. I I always havewindow cleaning fluid.

Ka
Review β„–62

Eide Chrysler is the place to go, hands down. The service I received exceeded any expectations that I had going into upgrading my vehicle; Heather Ziebarth was amazing. I will absolutely recommend Eide Chrysler to anyone that is looking for a great Dealership! #yourgoofycargal

Ch
Review β„–63

Recently leased a 2021 Jeep Renegade and couldn’t be more happy. Dylan Hocking was my salesman and he went above and beyond to get me into the vehicle that was right for me. Highly recommend Eide and Dylan Hocking for an excellent vehicle leasing/buying experience.

Th
Review β„–64

On time, serviced truck for oil change and tire rotation promptly, vacuum out floors, everything looked good.

wa
Review β„–65

The service manager got my 2019 Dodge Van in for service while traveling through. By the time we were shuttled to breakfast and back, we were on our way west with new spark plugs. Great service

Za
Review β„–66

People were friendly in person. However, the way they were badgering my girlfriend to come and get her Jeep off their lot, was incredibly pushy and rude. Not to mention the guy on the phone asking got an even more rude tone when he asked for my girlfriends last name (which is native American). He grew even worse, cut her off, and refused to listen to anything she was trying to say. Excuse us, we have bills, we couldnt afford an $800+ charge when we have bills, rent, and a little one to prepare for school, not to mention medical bills with my girlfriend going through cancer.Wished we gone through Kia and Subaru again.

Fa
Review β„–67

Nice dealership. It was very nice to work with Drelon Parks. Very nice person

Ch
Review β„–68

First experience with Eide Jeep Chrysler and wont be my last. Dustin and Jeremy were amazing in helping my daughter make her first car purchase and she got exactly what she wanted for an awesome price. Quickest car buying experience of my life as well. Drove down from Minot and will happily do again for my next car purchase.

Al
Review β„–69

I’ve been going to Eide Chrysler for repairs and oil changed for the past year or so, and have always been met with friendly employees and excellent customer service. I’ve ran into a few hiccups as my car is leased and they’ve always worked things out for me to help me with my vehicle!! They are always helpful and nice over the phone and have never made me feel incompetent or anything like that. I’d highly recommend going through them for maintenance!

Ja
Review β„–70

I purchased my 2017 Ram Ecodiesel used in February of 2019 from Eide Ram with 36,000 miles on the vehicle and was happy with the sales process. When completing the sales paperwork I also agreed to purchase the 4 year unlimited mile Ram extended warranty in preparation for upcoming repairs. 2 times in the last 14 months I have had breakdowns with the vehicle which have left me stranded. The first was in AZ. When I towed the vehicle to the Ram dealership in AZ they were great to work with. They diagnosed the issue, ordered parts as needed and supplied a loaner truck for me to drive during the repair process. The dealership in AZ updated me that this was a factory recall that should have been taken care of months before I purchased the truck. The second issue was a week ago. When I called Eide Ram to schedule the appointment I was told by the service writer that they couldn’t get the truck in for 2 weeks to look at it. I explained to the person on the phone that the timeline won’t work as I needed to be back in AZ the next week. I asked for a loaner truck and was told they could not supply one to me. That being said I called another dealership in Jamestown ND and they scheduled my appointment for the next day. I brought the truck to that dealership and they had the repairs done in 4 hours. Thanks to the dealerships that can take care of customers in a timely manner! No thanks to the dealership that made their last sale to me.

Da
Review β„–71

We were very impressed with everyone we worked with at Eide Chrysler. They were friendly without being pushy. We love the truck we bought. It is in great shape and runs perfectly, They are a credit to Auto Dealerships! Thanks Sue!

Er
Review β„–72

Very good experience buying from them. Keith Larson was amazing to work with. He went above and beyond to accommodate my schedule and requests. He was extremely knowledgeable about all the vehicles and made the buying process beyond enjoyable. He worked after hours and weekends to ensure that I got the truck I wanted. I highly recommend Keith for anyone looking to buy a vehicle.

Ge
Review β„–73

Great staff, Luz was easy to work with via text and calls etc. Finance manager was quick and painless. Were very satisfied with our new to us Durango!

Ja
Review β„–74

Great service and in a timely manner! Thank you for always providing the best customer service!!

An
Review β„–75

Dylan Hocking is awesome! 2nd vehicle we have bought from him and will continue to do so in the future!

Ro
Review β„–76

I just purchased another vehicle w/ Eide Chrysler Dodge Jeep Ram and couldn’t be any happier.Although definitely not the first vehicle we have purchased thru them or their Ford store counterpart - it certainly won’t be the last either.I purchased my vehicle completely thru texts/email/phone-calls - as I live out of town. Dylan Hocking did an outstanding job keeping things moving forward for me. The entire staff made the transaction easy and painless - even with me adding over $20,000 in accessories to have installed.Tammy Hocking is amazing running the aftermarket department and I am super excited to have everything completed.Great job once again, Eide! We will always be back!

Mi
Review β„–77

My husband and I went out this morning (-36 degrees with the wind chill!) to look at 2 vehicles we had researched, and Dustin came out right away to help us decide. That poor man went in and out to warm up vehicles for us to test, answered a million questions and helped us out through the entire process. He was friendly, knowledgeable and easy to talk to (and a little crazy for even going outside with these crazy temperatures!) We would 100% recommend anyone go in and ask for him if youre looking to buy a new vehicle!

Ch
Review β„–78

Jaden was awesome. Made the whole process feel great. Cody in finance made me feel right at home and the manager Jason made sure I was treated more than fairly. I definitely recommend.

Ma
Review β„–79

Dylan was so great to work with responded and answered all my questions right away... and with my tight schedule when it came time to filling out paperwork Reese was amazing. Thank you!!!!

Ma
Review β„–80

Kyle Edward’s was awesome! We will definitely be going there to purchase more vehicles in the future! We wanted to purchase a 2021 ram warlock but lived 3 hours away he helped us get the best price and stayed in contact with us before we got there. He’s a very welcoming and happy person! we were in and out of there in about 2 hours! The finance guy also comes out and talks with you before running all your information. Iv never had that before and made it a lot less awkward once it was time to go back and sign papers.

Ra
Review β„–81

We met Jeremy at Ryan Dodge, now Eide Chrysler, years ago, and have been returning here since then. The dread associated with the vehicle purchase process is nonexistent here! We actually enjoy our vehicle shopping and buying experience and look forward to our next purchase. Since buying our first vehicle from Jeremy at least 7 years ago we have always bought our vehicles here and have never been unhappy or disappointed with the experience or products. Sales, parts, and service are all topnotch and very friendly and helpful. We would highly recommend them to anyone! And have on numerous occasions referred friends and family here.

ch
Review β„–82

Awesome experience, Heather…aka your goofy car gal…was awesome to deal with.

Br
Review β„–83

Bought the vehicle fast & smooth. Easy transaction.

Jo
Review β„–84

Eide Chrysler was awesome in fulfilling our small business needs. They had a quick turn around on serving us with the vehicle we needed. The process was smooth and efficient!

82
Review β„–85

This is my second lease agreement and everyone there made the process seamless.

Ho
Review β„–86

Dylan Hocking and Justin Hustlar have been an absolute pleasure to work with. Most of my research and communication had been done via phone and they have both made my the process painless (for me at least, LOL). Dylan and Justin are a tremendous asset to the Eide Chrysler team. We certainly look forward to doing future business with them!

Br
Review β„–87

I had a great time picking out a car and had a bunch of help! It was a good experience buying my new vehicle

Se
Review β„–88

Friendly staff. Efficient deal when it was time to pick up our Jeep. Thanks for the help!

Ka
Review β„–89

I had a great experience buying another vehicle from Eide. Dylan Hocking was wondering to work with! Very knowledgeable and professional. He made me feel comfortable and helped me make a wonderful choice. I highly recommend!

Da
Review β„–90

Great service, they pick up and deliver.

TR
Review β„–91

Talk about some great customer service. I was in the market for a new pickup and I felt excited to buy something with their enthusiasm. The purchasing process was very quick. I feel as though I was treated more than fair on the price of the pickup and my trade in.They are under construction in the main sales area, the temporary layout was spaced out well and very clean.I highly recommend Eide Chrysler and we will be purchasing from them in the future.Thank you Jason, Dustin and Cody!

Da
Review β„–92

Dont waste your time, NOBODY cares about the customer, a lot of confusion, nobody knows whats going on, save your time, and headaches, go somewhere else

Ro
Review β„–93

Jayden was an awesome salesman. We got just what we wanted.

Jo
Review β„–94

Went in for a oil change and tire rotation very helpful and friendly did a great job but I noticed they the clip that turns my vent left, right, up and down was broken today. It had been placed back to make it look as if it wasnt broken or anything but I noticed it was hanging down lower then the other one. When I moved it, it wasnt attached or anything just left there thinking I wouldnt notice. Wasnt like that when it went in. It was an oil change, tire rotation and inspection. Why would you even need to touch the vents?? Not happy about that.

Ja
Review β„–95

I had a great experience! Thanks Mason, for not showing my something I didn’t want, and listening to my wants and needs. I love my Jeep Cherokee! *Best Salesman Award!*

Ve
Review β„–96

Everyone at Eide Chrysler was great. But I felt no pressure in purchasing the vehicle. I flew in from out of state to look at the vehicle I was interested in. They even came and picked me up from my hotel with the vehicle to test drive. Thanks again to Heather and Cody, good people

Ke
Review β„–97

Two oil changes in a row and a tire rotation was super fast. Everyone polite, courtesy driver nice/cool guy!

Ma
Review β„–98

Bought both of my Jeeps here. Very professional organization. Service minded.

Br
Review β„–99

Super smooth transaction. They had the exact vehicle I was looking for and their team was quick and easy to deal with. Thanks Keith!

Br
Review β„–100

I was driving cross country when my check engine light came on and Eide Chrystler took me right in at 8am with no appointment. Everyone was professional and empathetic and it was a great feeling knowing they understood my concern and worry and they couldnt have been better! Thanks again!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:1112 Missouri Ave, Bismarck, ND 58504, United States
  • Site:https://eidechrysler.com/
  • Phone:+1 701-223-1170
Categories
  • Auto parts store
  • Ram dealer
  • Auto repair shop
  • Car dealer
  • Car repair and maintenance
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:7AM–8PM
  • Saturday:7AM–7PM
  • Sunday:8AM–6PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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