Upon entering Eckroth Music in Bismarck one is greeted with such enthusiasm and professionalism!We support local and for over 7 years have worked with Jeanne to rent, service and purchase instruments for both of our kiddos. All of the employees are wonderful! With that, Jeanne continues to go above an beyond to make our investment that much sweeter! She even reached out to me whilst she was on vacation out of state! Most recently, Jeanne special ordered two gorgeous Viola’s for our son to try out as a surprise! Jeanne’s attention to detail, patience, and knowledge of all things music related (for one whom has not had the pleasure of learning an instrument-yet) has set the standard for others to be admired. Jeanne’s passion for music and helping others has brought so much JOY to those around her-and beyond! Appreciate YOU, Jeanne!! Thank you for such being such a light in this world! :)
I’m more than happy with my experience @ eckroth. Arnold has been pleasant and helpful with regards to my guitar choice and I’m glad he suggested the Eastman guitar, loving the quality of it and isn’t as expensive as the top end guitars out there but certainly can match with the best of them, sound wise.
Its a great music store full of wonderful guitars!! And the guitar manager Bob, is very knowledgeable and experienced with guitars and music!
I went in looking for a piece of recording gear a couple months ago that I didnt know much about. I was helped by Arnold who not only was engaging and friendly, but also very knowledgeable about what I needed. He asked me a million questions that were all on point, and got me headed the right direction.Ive had many other positive experiences at Eckroths as well.I was/am very impressed. You should probably give that guy a raise. Thanks for being an amazing local business!
The worker helped us right away and knew what we were looking for. Very good service
Very nice place .. Awesome items sold or rented here. They have a financing option. a little high priced in my personal opinion. Friendly staff.
This little music shop has a lot more in it than you first suspect. Very knowledgeable staff, they take the time to help you find exactly what will fit your need, and will demo anything you need. The staff will even work with the non-musically inclined to walk them through the experience. Very happy and will be back!!
Nice store, nice selection. Staff is helpful.
We loved the level of expertise as well as the willingness to help us out.
Bought an Epiphone, very good product. Original guitar I was sold had a crack, and they replaced it with an identical one for me. Bob is a very helpful, very polite employee. Will definitely continue to shop here for a while.
Great selection and knowledgeable staff
My favorite place shop for my gear.russell parshall
If you want quality guitars this is the place to go. They carry fender and PRS to name a few. No other place in town compares.
Large selection of guitars and decent array of other instruments. Staff was friendly and present for questions without hovering.
Really helpful employees that want to make sure you get the right instrument and the right equipment. Very knowledgeable people. We came in looking for a piano and the options available were plenty and the employee spent time going through the differences but understood what we knew about the pianos and gave us the necessary information to help us make our purchase.
For quality its a great instrument find. But not a bargain find. SHOP around I found percussion kits for kiddos are found at a better price else where. Also the people working here seem to have a Im a better musician than you attitude. Not a good sales pitch.
I had a violin rented from here. The bow frog was completely black from the oil of the previous owner touching the area too much. It shouldnt be too much to ask for at least a working instrument,
Bought my very first acoustic eletric. Thanks Bob very great place..going back soon
This music store is always a favorite place to visit!
No better place to go than Eckroth. Always friendly, helpful, and just plain awesome! Great selection of instruments. A little expensive but you get what you pay for, and the quality is second to none. Just wish they would carry B.C. Rich guitars. Maybe one day, until then they still get 5 stars for the amazing service and selection. Ill give them ten stars if they get some B.C.s!! 😀
Bob was very knowledgeable and experienced in what he does. Took my new bass in for a set up and he looked at it for no more than 5 seconds and let me know of a big defect in it from the factory, let me know that he would try his best but it would most likely need to be replaced. Luckily Jackson guitars was bought out by Fender and Eckroth is a Fender dealer. Bob handled the warranty claim right away, kept me well up to date on the progress and time frame on my replacement, and called right away when it was done. Overall perfectly handled from start to finish. Oh and he tweaked my replacement to make it just right at no extra charge!
Nice selection of various instruments, accessories and supplies. Very friendly, helpful and knowledgeable staff. This is a one-stop music store.
Weve done business with Eckroth Music for the past 3 years. Staffed by knowledgeable, friendly, professionals, here is a small business that could stand as a beacon for all small businesses. I strongly recommend a maintenance and repair agreement. Unfortunately, we had occasion to us ours, and they stood straight and true, in fact, beyond the scope, in caring for us. Thanks Eckroth!
Jeanne is the BEST! She made the purchase of our daughters trombone fun and easy. Jeannes talent with music, her knowledge of horns, and her enthusiasm created special moments for my daughter. I would recommend Eckroth and Jeanne to everyone!
Knowledgeable staff
I stopped in on my way through in search of a guitar and left with an amp! I wish I could remember the gentlemans name, but he was very helpful and very knowledgeable. A nice selection of guitars and amps as well as other instruments and sheet music.
I recently purchased a Cannonball Tenor Sax from Eckroth Music in Bismarck, and the experience was absolutely sublime.While I went into the store with a rough idea of what I wanted, the sales people really helped in my selection process. They let me demo pretty much any horn I wanted to in the store for as long as I wanted to, and when you are putting down $2500+ for a horn, its reassuring to have at least had an hour or two with it to know youll be comfortable with it.It was an easy experience and it felt like the staff cared about my selection as much as I did.
Helpful, and seemingly fair priced services. Bob had a great sense of humor. Always appreciate a clerk with humor.
Took my Fender Mustang Floor in to get some work done on the pedal. Bob kept me informed and did an awesome job on everything. Very good experience.
Great service very knowledgeable staff
Awesome service. And very informational on instruments, they know their stuff 😁And they do awesome job on cleaning and repairing instruments.
Prompt service, with attention to my questions! So much knowledge in there!! Thnx for your help!!
These people are very helpful, and friendly they helped me to get what my child needed always! ♡♡♡
Experienced, knowledgeable, and helpful staff are eager to assist whatever your needs are. They know music and they know instruments. Whatever your your musical instrument needs are, Eckroth can assist you.
Great service and products
Very helpful staff!!! Nice selection of 🎸s... best in Bismarck...
Fine selection of violins and violin bows, as well as very friendly and knowledgeable staff.
Great place to get rentals for band instruments and very helpful
Friendly, I called bought a gift over the phone. Drove up the next day, called and they brought it out to my car!!
Great selection of high quality musical instruments, and accessories. Will be returning for all of my music related needs.
Love the selection and the gentlemen was very knowledgeable
Store is too small but still had great shopping experience.
They have great selection of hard to find items that one would really have to wonder if it really existed for cords to connect instrument to stereo and the staff to guide you
Very knowledgeable and helpful staff both in the instrument repair and the retail side. Love this place!
Every instrument that I get from here I end up hating. The $200 acoustic electric ukulele that I bought from them had so many issues and they would not give me a refund or switch it out with another one. They just said they would fix it and I let them. Three days later it’s having the same issue.
Always accommodating with fast repairs, needed greatly by a band student like myself.
My favorite music store. ♥(ˆ⌣ˆԅ)
I love everything there, plus the service was great!
Good place to get your instrument repaired
Prices are high but the service is amazing!
Prices are high and selection is often poor.
Very nice people and knowledgeable staff
Pricy but great quality
The best music place
Great friendly service!
Very friendly and had what I needed! Thank you!
Expensive. Sax reads of same brand half the price buy online!!!
Good cheap helpfull
Very expensive but good guitars
Excellent Service!
Really helpful and nice
Great to deal with.
Great service
No keyboard mallets
Great place
Educated staff
Not very friendly staff
The kindest thing about north dakota, was the one in charge of this store, very good service, and above all, very well stocked