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Spas Etc.
1420 E Main Ave, Bismarck, ND 58501, United States
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Spas Etc.
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Bi
Review №1

What a great experience. This is my first hot tub…. I have only had it a couple days but everything has exceeded expectations so far. The personable experience with the Spa’s etc staff along with the honesty and knowledge was fabulous…. The price was better than other places too. I am super happy that I purchased my first hot tub through Spa’s etc. I know if I have any questions or issues in the future…. they will take care of me. I highly recommend checking them out before you purchase anywhere else.

Ke
Review №2

We purchased a hot tub from Spas Etc. this spring. The sales experience was amazing and everything was explained in great detail. This was our first hot tub so didn’t really have any idea how maintain the water or anything. The guys that delivered it got it set up and filled and explained everything. Just today we had a small issue with our tub and they were able to get someone over the same day!! It is amazing that is still a thing good people do. Usually you can’t get someone the same week let alone the same day!! Very positive experience and will definitely recommend Spas Etc. to anyone in the market for a great hot tub and experience. Thanks Spas Etc. for being awesome!

Ju
Review №3

I had purchased a Spa from them on the past. I had moved an my daughter has it now. She had a issue. They came out an fixed told her the tub was in very good shape.I ordered up a tub after 4 years of being with out. My rheumatologist recommended Hot Water Massage Therapy. They delivered my tub set it up explained how it works an made sure everything was good before they left. The customer service is at its best . I would not buy from anyone else. These guys are great.

LP
Review №4

Very good to work with, very courteous and professional. Jerry and his team went the extra mile to make sure everything was fluent, from the purchase, to the setup. Highly recommended!!

Je
Review №5

We have been shopping for a hot tub for a while now and haven’t really found a place or tub we wanted. Walked into Spas Etc and Deb did an amazing job showing us all the different types, the options, the prices, etc. We took our time picking one out and finally settled on one that we think was a perfect fit. It was delivered quickly, set-up was slick, Brad explained all the care and maintenance and we are so happy with our new hot tub! My in-laws actually decided to go a buy one too at Spas Etc! They have a great referral program. Definitely love this place!!!

Cr
Review №6

Spas Etc. Jerry & Brad did an awesome job with installation and explaining the proper care for your spa. Thank you Deb for pointing me in the right direction, great service and team at spas etc!

Jo
Review №7

Deb did a great job finding us the perfect hot tub for our space. We were very impressed with the delivery, the instructions, and the entire process. It was fast and seamless. Highly recommend!

Ja
Review №8

Wouldn’t go with anybody else. Great experience from start to finish. Even had the owner come over and go Everything with me!

De
Review №9

First time hot tub owner. Looked around town for the right tub at the best price. Spas Etc. was the best fit. Great customer service, a variety of hot tubs to choose from. Delivery was on time. Spa school was informative. All around great service.

Ku
Review №10

Jerry & his staff were a pleasure to work with. Unlike most customers, I didnt buy a hot tub from Spas Etc. Nevertheless I was treated just as well as a customer that had. Instead I acquired a used Sundance Spa which was in need of some repairs, and Jerry graciously agreed to take a look at the Spa, determine any repairs, and deliver it. Throughout the entire process I always felt well informed about what was going on. After evaluating the tub Jerry asked me to stop down so they could show me in person what repairs were needed and why. Being able to see the issues first-hand was great and shows me how honest Jerry is. I appreciate him showing me things that needed to be fixed as well as items that should be fixed and why. He always gave me the choice and was never pushy about any of it. The entire process all of the way through delivery was a great experience! I know I can call if I have any questions or issues and Jerry will be there to help me out. Thanks for everything!

S.
Review №11

From the initial visit to the showroom, and then the delivery of my hot tub, Spa Etc. really delivered! Jerry & Deb were very professional and made sure to answer all my questions and made the transaction very smooth. The spa school was a nice perk too. I look forward to future visits with them! Thanks!

Br
Review №12

We love our Bull Frog spa. Spas Etc. was so easy to work with and made the buying and delivery process quick. Installation also exceeded expectations and they were also very helpful with tips and training on hot tub use and care.

Ma
Review №13

Could not be happier with the product and service. Our pool table is just what we wanted and is quality at the right price. There service was beyond what we expected. They do an awesome job. I would highly recommend Spas Etc....

We
Review №14

Such a great experience working with Jerry and Deb. So friendly and helpful. The delivery went so smoothly and all our questions were answered. I really love that I never have to worry if I have a problem with my tub because I know they are here to quickly fix any issues. Best spa buying experience...hands down. Thanks guys!

Je
Review №15

Great people and great service! We wont be purchasing a hot tub from anywhere else from here on out!

Su
Review №16

Jerry was awesome and very accommodating. We knew generally what we wanted but he helped us narrow down to which model hot tub by asking the right questions and was very easy to work with. We got our hot tub delivered yesterday and we love it!! Would highly recommend working with Spas Etc.

Ri
Review №17

Excellent hot tubs with very knowledgeable staff!! I highly recommend them. Plus, they are locally owned and operated.

Ke
Review №18

Thanks to the whole staff for all the help you gave us in purchasing our first spa. We were pretty green and everyone was so helpful and kind. We have been back to ask questions and are greeted warmly each time.We purchased a small two-seater, but I feel we got the same treatment as if we bought the biggest spa there.

Da
Review №19

Spas installed a beautiful pergola at our home. The quality and workmanship were outstanding, and they even cleaned up when they were done. Have also bought hot tubs and a sun room from Jerry in the past and have been very pleased with the products and service.

Ju
Review №20

Greatest place ever to get a hot tub or portable. Great product for a great price. Best in state hands down

Je
Review №21

Jerry and Deb provided great input in order during the planning stages to make our relaxation investment a reality! This week we had our Sundance Spa installed for its maiden voyage...absolutely incredible. Installation was a breeze on our part, Jerry and crew handled it all.And this is not our first spa from Jerry. We chose to update our 11 year old spa to a new one as we were installing a new deck/patio. The older spa, in perfect working order, became a welcomed gift to our daughter and son-in-law. Spas etc has always provided exceptional service and operational advice to us as spa owners. We are fortunate to have a business like this in Bismarck, for sure!

Ke
Review №22

Very professional. They removed a hot tub out of a gazebo sunk into a deck and replaced it in 2 1/2 hours. Installed the new one and helped us get all set up with chemicals and upkeep. Couldnt be happier with our experience. Knowledgeable sales person. Very good to work with. Would highly recommend.

On
Review №23

Jerry and his entire staff at Spas Etc. have been fantastic! From taking the time to explain the various hot tubs to the delivery and installation, Jerry went above and beyond to make sure we were completely satisfied. The customer service we have received has been very impressive. We would highly recommend Spas Etc. Thank you for such a great experience!

St
Review №24

Jerry and Deb were great to work with and we couldnt be more pleased with our new spa. It was great to be able to try out a few models at their showroom before we made our final pick. Low pressure salesmanship and top notch service made for a great experience. Also, im new to hot tubs and maintaining the water and filtration system, so the Spa School Jerry provided after the tub was set and filled was a nice bonus.Thanks!

ch
Review №25

Love the Bull Frog hot tub . Staff was very helpful and and willing to educate us as we are new hot tub owners. And the construction of the gazebo is top notch. The guys did a great job installing everything.

R
Review №26

Jerry and Deb were amazing to work with! We are enjoying our new 16 ft Swim Spa. Very fast and efficient delivery even with a large spa of this size. It’s great to have local service and supplies without the hassle of dealing with someone online or over the phone. Jerry has taken care of my family with everything from swim spas to saunas and we couldn’t be happier. His prices can’t be beat nationwide. Buy with confidence. Thanks much Spas Etc!

Bi
Review №27

Jerry and the folks at Spas Etc. were excellent to work with. They took the time to ensure I got the correct sized spa for my indoor opening, and had no problem storing it at their shop until my surround was built. They delivered it and it fit perfectly. Would recommend them to anyone looking for a new spa.

Bi
Review №28

Im a first time owner, so I had quite a few questions. Spas Etc did a fantastic job at helping me pick the right tub, delivered promptly, and took the time to educate me on its use. Great team, would recommend to anyone.

Ca
Review №29

What a fantastic experience weve had with Spas Etc. Our sales rep Deb was very helpful when we purchased our hottub as well as a great assistance reordering supplies over the phone. We give you guys a 10+ rating for your AWESOME customer service, delivery and overall friendliness from everyone who assisted us! We LOVE our Bullfrog Spa! Thank you Spas Etc!!!

St
Review №30

Great customer service! Very helpful when needing things fixed and when we needed to move our hot tub to a new house.

Ti
Review №31

Jerry and his team really are fantastic. No, he didnt pay me to say that. I almost bought a hot tub from a fair and you will find ALL of the companies sling mud on each other to make it really hard to find out what you are getting for your money. After sorting through the mess, forums and YouTube i found products that were built the way I supported...Not marketing gimmicks. Jerry treated me right. No pressure. Just a genuine guy. I walked out of a hotub store in Minot ND after being given a tablet and bombarded with propaganda. Just buy from Jerry and his guys. Period.

Am
Review №32

We had been to the other hot tubs in Bismarck/Mandan and Spas Etc was by far the best deal in town plus Jerry was very knowledgeable about the different hot tubs out there. We ended up getting a Bullfrog and we LOVE it!!!!

Ca
Review №33

Good guys to work with! Quick, efficient & helpful! So looking forward to many years of relaxation 😊

Ri
Review №34

We are a first time hot tub owner, and Jerry was great to work with and answered all of our questions. I would highly recommend Spas Etc. for all of your hot tub needs.

Sh
Review №35

So friendly very helpful very knowledgeable. Great conversation a lot of great tubs n dartboard

Co
Review №36

Terrible customer service. We purchased our hot tub New and have had nothing but problems with the hot tub and staff at Spas Ect. Recently I wanted a hot tub cover ($500.00 purchase) and was told they had one but refused to sell it to me because it was in storage. Told me to come back in 2 days. Umm no thank you purchased one from Tubs N Roses for $200 less. I strongly recommend you go somewhere else.

Aa
Review №37

Great local business that has been around for years!! Fantastic new building and the friendliest sales staff in town!!! Highly recommend!!!

Ke
Review №38

Monica and I enjoy the bullfrog. Service is great and what a selection. Thank you.

Ca
Review №39

Great experience!

Cr
Review №40

Great service tech helped me troubleshoot my hottub issue over the phone even though I wasnt a current customer!

Information
26 Photos
40 Comments
4.9 Rating
  • Address:1420 E Main Ave, Bismarck, ND 58501, United States
  • Site:http://spasnd.com/
  • Phone:+1 701-255-7722
Categories
  • Hot tub store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–4PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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