Quality products for your home.Very helpful. Directed us to someone who could repair our older Hunter-Douglas.
This was our second time working with Village Floor in Blaine. First time was the Carpet in our Basement when we finished it in 2010. We came back to them this year to redo our all of our Main Level flooring. We replaced ceramic tile in the entry, bathroom, and mud room with LVP and replaced the kitchen hardwood with LVP as well. In addition to that, we replaced the carpet on the main level and stairs with an updated style. The results were exactly what we were hoping for, and working with Tricia Bloch as our design consultant was a very pleasant experience. The installers both for the LVP and Carpet were very nice and did a great job with everything. When the time comes to redoing the flooring upstairs, we will be back.
From start to finish, Village Floor was a great place to find laminate and carpet for our basement. Their installers did a beautiful and thorough job. Amy from the design center was able to guide me to choices I was happy with, and we are very grateful for the way they communicated with us and helped us with our flooring needs. I would highly recommend Village Floor!
We moved into a home and the carpet to hardwood transition between the living room and kitchen was butted together, and the carpet was starting to peel up and shred. I contacted Village floor and they sent someone out to take a look at it right away and came up with the solution to add a reducer to clean up the issue. The hardwood flooring was discontinued but they were able to order an unfinished reducer and stain it to match perfectly. When everything was ready they sent out a crew to work on the hardwood followed by a carpeting guy. The final product looks great! I will definitely do business with them again.
I experienced well treatment
My first visit here I had immediate service very friendly very helpful they allowed me to take whatever samples I want home very satisfied!
They came recommended to us, but the service made it hard to plan by. We did a kitchen and bath remodel. The designer was great but the scheduling was a nightmare. We called the scheduler almost every day multiple times to try to figure out when install would be for counters, tile, flooring, and cultured marble shower panels and vanity. They sent people out to measure for the cultured marble and they didnt measure height. That took another week, which added to the three week lead time. Installers did not show up when we were told and we had to take multiple days off from work. Their cultured marble vendor, Central Marble, sent installers over that claimed our new tub had a crack in it and thought we would want to know. There was no crack in it prior to that day. We know this, because this tub was thoroughly inspected for flaws prior to accepting it. We were out $1000 for a new tub. Their services made this a much longer, stressful, more expensive, and time consuming project than it had to be.
We worked with Amy while we are building our home and we were not able to choose our flooring picks due to shipping times.We then changed flooring a second time and stayed with one of our first choices.We when were not able to get that due to shipping so, Amy made another selection for us, we didnt have a very good experience due to not getting what we wanted but Amy went above and beyond to make this as easy as possible! Thank you Amy!
I have a new build, and one of the hardest things to pick out is basically everything from scratch. I worked with Tara Sutton, and she was the best person to help me along that path. I cannot express the satisfaction I felt from her stepping me through the process. The best thing I can say is that Tara knows how to work with you individual taste to figure out how to balance the normalcy and the crazy taste individuals have. I personally had a desire to do the outrageous and she worked with me hand in hand, hours beyond hours to pick the most perfect scenario to fit my way of look for my house. I couldnt be happier with the final product. Kudos to Village Floor in general for making just an average guys dreams become a reality, and also employing such great people like Tara who really cares about you as an individual. I am just an honest working man and I dont usually post reviews, but when I do, Its for something exceptional! Thank you Tara
My wife and I have chosen to by some flooring from here. The sales lady was most helpful and informative. For now I will do one room. But I plan on coming here to do the rest of my house, four more rooms and a hallway.
Village Floor provided the engineered hardwood floors and carpet for a large lower level finishing project. Amy was excellent in helping us with the selections. She took the time to understand what we wanted, gave us ideas, options and sound advice. Her experience led us to an outstanding result. The installation crews were highly skilled and professional. The hardwood flooring pieces came in various widths and lengths. It was installed precisely and looks beautiful. We did run into an unusual issue with installation. We were extremely impressed at how their management, Katy, got involved and worked hard to resolve the issue. We are not a big customer or builder yet we got fantastic response and support. This is a trait of a great business. We highly recommend Village Floor.
I worked with Amy and was very pleased with the experience. She was extremely helpful in making selections for my new home. She was quick to respond to emails and followed up when needed. I would definitely recommend Amy and Village Floors to friends and family.
I worked with Shelly M. and I am very happy with my new carpet. The carpet installers did such a great job and didn’t even make one mark on any of my walls! Also wanted to say I was very pleased with the whole process. Shelly made the project easy from beginning to end. I would not hesitate to recommend her and their business in the future!
Over the past 29 years we have used Village Floor & Wall and think their workmanship & customer service is excellent! We would highly recommend them for any of your home projects.
We love the large display of products, and the designers are helpful in breaking down what products would be best for us. It made the process less overwhelming.
Amy Madison is awesome she is professional And helps you with tough decisions. You ROCK thanks Amy!
We worked with Tricia while building our new home. She was absolutely wonderful to work with. One of the most organized, thorough, knowledgable and delightful salespeople I have met. She genuinely cares about her clients and it shows. She made it fun and seamless. I would highly recommend Village Floor & Wall.
We had a very great experience working with Amy twice now, and she is so personable and VERY intelligent. She was able to help us make aninformed decision and made us feel very comfortable with the selectionwe made. I have already told a few of my friends about her if theyever need anything done at their homes. I was also in need of morecleaning products for our wood floors so I was happy to see youcarried it in the showroom and was able to purchase some that day.Secondly, I was SO impressed with the couple that came to do our tearout and installs. They were friendly, professional and worked veryhard.
Worked with Tara for our kitchen remodel. She was fabulous! You can tell she has a passion and really loves what she does. The entire team was knowledgeable and great to work with whether it be selecting materials, ordering, scheduling, measuring, or the final install. We are very happy with our final results. The remodel was long overdue and we are loving it!!
We had a fantastic experience working with Village Floor. Our salesperson, Tara, did an excellent job helping us pick out the perfect carpet and wood flooring. She quickly understood our style preference that helped make our selections quick and easy. The wood flooring installers were truly amazing as we had an unusual staircase with several angles and they took the time and effort to make sure it was a high quality job.
Just want to give a HUGE shout out to Trish at Village Floor & Wall.Her guidance and expertise are superb. When you first start picking out all the things you have to do, its a world wind. At the end out the day when you just cant look at one more item, you hope it all turns out.Well let me tell you it did. We went to see how things were coming on the house last week and were thrilled to death. You see that the back splash, went with the counters tops. Flooring went with the cupboards and the color of the paint went with it all. Could not be happier with all the long hours and days the Trish helped us out with!! Thank you for a beautiful home. Becky and Rob LaFavor
We met with Tricia to review the selections (flooring, carpet, tile, stain color) for our new home. She was very professional, thorough, patient and gave us some great ideas. We loved our experience at Village Floor & Wall and would recommend Tricia to anyone!
We would definitely recommend Village Floor! We wanted to extend the wood flooring from our kitchen into the living room. They were transparent in the risk of matching new flooring to the existing wood from the start. (They made sure we knew going into it - even though it could have easily changed our minds.) The crew showed up on time, worked quickly, and cleaned up after themselves. We are thrilled with the final results, and so happy to have a project complete...drama free!
Excellent, customer service !
Trish helped us pick out a beautiful new floor for our home. I definitely recommend village floor. They are great to work with.
We used Village Floor for our new custom single family home. Tara was wonderful in helping us select all or our interiors, and all of the staff is friendly and knowledgeable. We appreciate all of your time and efforts in helping us build our dream home, we couldnt be happier!
We have used Village Floor for many different services over the past 7 years and have always been extremely happy with their products and customer service. Tricia has helped us chose carpeting, flooring, countertops and even paint colors. She has always been a joy to work with and we value her expertise. Highly recommend Village Floor for your home decorating needs.
Good collection of flooring. Service so so if you are not a contractor.
Just built a new house my experience was great everyone there was very knowledgeable with there products.They helped me make the right choices for my style and my budget. scheduling and install was spot on I was very happy with everything they did and would highly recommend using them.
We worked with Tara in the process of building our new home. She was fabulous to work with and I will admit to being high maintenance. I was probably in at least 6 or 7 times to make our selections. Everything turned out great and we are very happy with all our flooring and countertops.
Don’t buy from this place. They sell trash. see pictures I posted.
My wife and I walked in just to look and get some pricing on Quartz counter tops and new flooring for our remodel we are doing. When we walked in we could already feel like this was not going to go well with the sales employee. We felt like we were looked down on and kept making comments of this is really expensive maybe you should look at this. Not in a nice way pretty much came off like we could not afford it. She pretty well just pushed us out of the store. We did not even look at flooring being she wanted nothing to do with us. We are now a week later and still have nothing back from here like she said she would. We will not be going back.
Ordered custom blinds from here. The staff was friendly and helpful however the blinds arrived wider than what I had asked for. They acknowledged the mistake but told me to go somewhere else to have them cut to size. This made for a process that took over a month, took extra money, and required multiple additional trips around town to resolve. I wont be using them again.
Trish went WAY above and beyond the call to help me with my tile choices. Her dedication, service and attention to the customer is almost unheard of these days. Its nice to find a business that values their customers and treats them well.
Having used Village Floor twice in the past with great service and results, it was a no brainer to shop there again when we recently built a new home. Designer Tricia was so great to work with - She helped me make desisions with flooring, granite, paint and trim stain color. I get a lot of compliments on how nice my home looks and am positive I would never have been able to put it all together so beautifully by myself. Thank you so much Tricia and Village Floor!
Village Floor is wonderful and easy to work with. Ive used them to replace our countertops and the carpeting. Tara was very helpful when I was indecisive in color choices. She helped me narrow things down in designs I liked and within our budge. The install process for the countertops and carpet were flawless. All in all I recommend using Village Floor and Wall for all of your household needs.
Village Floor did the flooring, counters, and tiling in our home. Our experience has been generally positive and their customer service has been great. Theyve been prompt and helpful; when something wasnt right, they were happy to come out and remedy the issue.
I am normally not one to write reviews but after sometime I feel the experience that I had needs to be heard. First of walked in and did not know an appt was needed, I was helped by a lady while smacking her gum and bringing me back to her office to schedule me an appt to come back as she was already booked for the day. Needless to say there was no clients in the building when i was there .. So i came back and the same individual that helped us with our new home build. Lets state with how unprofessional this person is, how she thought it was appropriate to cuss in front of us numerous times and even the fact of how she would contact me via texting very inappropriate and unprofessional.. When I went to look at samples she left me sitting at the table numerous times to make personal phone calls or take personal phone calls, would leave and come back smelling of tobacco while again sitting there waiting for her to return to help with options for selections. We basically picked out everything ourselves as we were left so many times. Numerous times bashing our builder nothing nice there was said from her. Timeframes for work to be completed were not specific time frames were given 1 estimate time frame and then next day given a different frame this happened numerous times as well. Was given samples to bring home, no one helped me load the MASSIVE samples in to my vehicle. She was more worried about her phone and her red markers and highlighters. Telling me that I wouldnt like something when I asked for a specific color. Didnt ask her opinion asked to see what option I was requesting. Very unpleased and would never walk back into this business nor ever refer anyone to this business.. Sorry but owners/parents of business need to be aware - I know this is their daughter but Trish is NOT professional by any means and talks down to clients and does not have anything nice to say about your builders that are your clients as well. I would not have her work face to face with anyone. Terrible manners and lack of professionalism. . After all was said and done an lots of wasted time, we made the decision we wanted nothing to do with this company and went elsewhere. To another company that stood behind their timeframes and spent time with me one on one and I was the priority while I was in their business unlike at village floor.
We have used Village Floor for several projects now and can’t say enough good things about the sales staff and the contractors who do the installs. Everything is done to perfection and there is constant communication about your order and project. Would use them for any flooring or tiling project!
Not bad prices but we had a bad experience with a installer. We still have a large bubble in the floor and the installer blamed it on the wood separating underneath but is clearly just the linoleum that has a air bubble in it
Village floor installed pre-finished birch flooring, tile and carpet in my new home this past summer. After a lengthy and helpful decision making process, we found the styles we liked, and they were installed rather quickly. Considering the process and finished product, I would use them again.
I want to thank Sara for the referral to Kristen at Stone Counter Outlets for the quick service in getting our granite top sink opening enlarged for our new kitchen sink. The men did a great job, no breakage and not a lot of dust. I will certainly use your company when selling counter tops.TORKELSON QUALITY HOMES Al Torkelson Cambridge, Mn
Ive ordered some carpet for my basement. Great service and treated my right!
Wonderful customer service!
Awesome