Chris was super helpful. Had to buy a new hookah because mine broke he was great. Had to call back the next day with a question and talked with the owner he was extremely helpful. Customer service is great at this place. I will go back.
I came in to pickup lava pods because I didnt wanna walk all the way to moonlight and the old middle eastern guy who owns the store was serving me. I felt completely UNCOMFORTABLE the ENTIRE time I was in the store because he wouldnt stop making these corny jokes and trying to hit on me. The pods were fine but I think Im gonna be sticking with moonlight. Young women of Bloomfield be careful at Smoke Masters and dont be afraid to tell him to stop like I was.
Out of all the smoke shops I’ve been to this one is my favorite! Filled with so many beautiful hookahs/tobacco and aesthetics, ALL reasonably priced!! Thank you so much to Chris for helping us with our purchase today. We will definitely be returning. FYI THEY HAVE A LOYALTY PROGRAM SO YOUR $$$ MAKES $$$
My favorite hookah shop ever . Definitely love this place and the workers. Always extremely helpful definitely check them out for all your hookah needs. I’ve brought three hookahs from them
This place is amazing ! Great customer service! Chris helped me find the perfect hookah and supplies. He thoroughly explained how to properly use and clean a hookah. I would highly recommend this place!
I went into the smoke shop the other day to buy a battery for my cartridge and the old guy that runs the place sold me a defective one so when i came back for a refund he was extremely rude to me and told me to leave his store. I will not be coming back to this trash store ever again...
Very knowledgeable and friendly ♡
Súper cool place with nice people, every time I come to this store the guys behind the counter are really nice . They also have a lot of items
I love the young guy behind the counter!!❤ Hes super cool and very helpful. Give that man a raise! Lol :)
I bought a pen here a few days ago and was not terribly happy with it so I went in hoping to exchange it. The gentleman there was so nice and so accommodating. He let me try different pens until I found one I was happy with. I highly recommend this place as your go-to-smokeshop.
This was my first time buying a hookah and he didn’t try to rip me off. The owner was very helpful great customer service I will be back I loved it here!
Great store I shop there every day
Excellent customer service. I rarely see owners show so much pride and respect for their business while treating the customer fairly and just. HIGHLY RECOMMEND for all your Legal smoking needs.
I stopped in today to get a new tank glass, the customer service was off the charts. I got helped by the worker and the boss. These guys are awsome, and always helpful. They are always stocked with what you need. Many thanks
Bought my first hooka here. The seller was very informative and helpful. Would recommend this location to anyone. Great prices!!!!
In the shop its a great experience. The clerk was excellent and efficient. Great selection of products for competitive prices.I had a grievance with one of the glass products I purchased and I called up and asked if they do equivalent exchanges, The owner answers and accuses me of sabotaging the product and that Im trying to scam him. I didnt inspect the piece before leaving (I was excited about new glassware), I strapped it into the car seat to prevent it breaking... There was no way I had damaged it before getting home in 5 mins!Long story short, the owner is a jerk but the clerks are great.
Costumer service was excellent nice people and the prices was good
Great Prices, I was surprised how cheap everything was. I got a great deal and Im definitely telling my friends about this place!!
Kool place. Very helpful and know watt yu need and have all ur wants. Thanks again guys!💪🏽
Smoke masters new jersey
Sold me what i thought was a vision spinner 2 battery. Turned out to be a fake and didnt work properly had to chuck it. No refund policy so they can sell defective fake junk and not have to worry about returning your money for something you cant use. Some bs
Great place! The owner was very very helpful!!
I tried to make it but looks like during this pandemic they can’t be on time, they need to turn off that internet pop up showing they’re open I came to buy what I need but they’re closed🤦🏾♂️
Maurice the owner is great with his customers!
Cheap prices, friendly atmosphere, and great variety..
Great prices, friendly, awesome place
Has what you need to get the job done but certainly not great.
Homeboy was courteous
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