Inground fiberglass saltwater Latham pool model Aruba with Hayward OmniLogic control panel VS pump, and heat pump, Drums PA: We highly recommend Artesian to you. Just finished first season, pool winterized & cover installed. From the start of process and throughout, glad we chose Artesian. Pricing, communications, and performance by their own team and their close-partner excavation and concrete contractors have all been really good, honest, timely, and friendly. All three family businesses earned our gratitude for their careful works! Zero regrets and nothing to criticize or wish differently! Icing on cake for me is the capability to control & monitor pool conditions, settings, & equipment schedules via Hayward cellphone app, web link, or Alexa skill: Alexa tell Hayward to set my pool heater to 88. Alexa, tell Hayward to set my filter pump to 50%.
Was replacing the pump in my hot tub and got a bit too brutal with a colar nut and broke it. Ran to artesian and they knew just what I needed to fix my mistake. Spa is fixed and heating up as I write this. Thank you for your help and I will be back soon for chemicals and accessories.
We worked with Wade and he was outstanding every step of the way! He helped us pick the perfect pool for us, made himself available when we had questions and walked us through the installation process which we did ourselves. He upgraded us on a few things and we couldn’t be more pleased!! So glad we went with Artesian! If you’re looking to make your back yard an oasis I would highly recommend calling Wade!!!
Artesian was very professional; Brent and Ken were personable, knowledgeable, and were not leaving until they knew everything was working correctly. Artesian also made arrangements to service my hot tub with others in the area to help cut down travel costs. Very highly recommended! Thank you!
Absolutely a wonderful place to purchase your needs for your pool, hot tub & spa. The staff are friendly & very helpful. They even look to see what kind of discounts they can add to help you save a few! The store is very clean and the atmosphere is relaxing. They test your samples & give you your results immediately with written advise to correct your issue(s) & if you dont have it chances are they do for you to leave with. I highly recommend stop in just to even check out the show room & yes the have real nice accessories also!
Matt was awesome the whole team was amazing. I got a small spa. Im sure I will be upgrading and I will be using Artesian.
Always a great experience. The team is awesome and the work they do is always to our expectations! Go Artesian!!
The store is easy to find, clean and organized. Sales people are knowledgeable and read to assist. They make owning and starting up a spa, beyond simple. It’s almost scary!! Mike Smith is SUPER! And his boss is great. Mike was busy when I dropped in to pay for my spa, Mike’s boss stepped right in for him and he was also VERY helpful!We used Artesian Pools &Spas once before for our previous spa. We were NOT disappointed!Delivery was SPOTLESS and professional! Josh, Dalton and their crew were fast and spot-on. The placed our spa exactly where we wanted it.Mike is always quick to respond when I have questions.Thanks Artesian, you’re THE BEST!Eric and JoeBack Mountain, Shavertown, PA
The employees make you feel like they have known me for years. They know the answers very well to questions that I would ask. Thanks for all they do.
Artesians quality of work is good but their lack of communication is absolutely mind blowing. We’re a year into a liner / pool heater purchase order and we’re still waiting on the job to be completed. Unfortunately I have to call to get updates, it’s never the company calling to update a customer who’s spending good money with them. Artesian also miss cut into pool concrete which costs me 3500 to repair, due to a miscommunication between artesian and another contractor, which equally has bad communication efforts.If communication doesn’t matter to you, use artesian. If you expect even minimal communication, go somewhere else.
They were great and very helpful as this is our first pool.
Highly recommend artesian pools and spa. Just ordered my 3rd spa from them, 2 from wade ask for him kind courteous young man, with a great sense of humor and knowledge. Each one as lasted 10 years or more. Thankfully dont need service often but current spa quit on me called Monday morning and they were here at 730 this morning 2 days later and fixed at no charge great guys highly recommend even service men made me laugh and reassured me
Ordered our hot tub knowing we were waiting on a long delay due to the pandemic. Our sales guy, Wade, kept us well informed the entire time and when an unexpected issue arose (our hot tub came but the cover did not!) he found a temporary solution for us so we didn’t need to wait any longer in order to enjoy our new sauna! I would recommend Artesian (especially Wade!) to anyone looking for purchase a new spa!
Great service. Great location. Knowledgeable staff. Immaculate store
Awesome service. Super knowledgeable. A one-stop-shop for all your pool and spa needs. Reasonably priced.
This company has been the greatest!! Prompt, professional, and knowledgeable!! They have saved me time and money over the many years we have worked together always happily teaching in addition!! They ALWAYS go above and beyond and I hope they will always be there for us!!!
The employees of Artesian Pools and Spa were extremely helpful to us during and after the installation of our Hot Springs Grandee hot tub. We plan to do more business with them in the future.
Top notch! Sales and service are the best. They stand behind everything they do.
The employees at artesian pools and spas are always very welcoming and knowledgeable about the products and services they have and provide... I try to use them exclusively for all of my pool needs.
Just got my mini free flow this morning and after 6 hrs, we can use it :) it was super fast to fill it up and super fast to heat up. Only took couple hours for it to get hot. Highly recommend upgrading it to 220 line :) ty Mike and the crew that got it set up for me this morning :) you guys are awesome!!!!
Artesian is the best around. Very professional and will go out of their way to accommodate your needs. We have been a customer of theirs going on 11 years and would not go anywhere else! For Sales to service, they rock!
The guys did a great job helping me relocate a hot tub, when I went to the store they helped me with all the chemicals I would need. Excellent experience. Highly recommend for everyone that has a pool or hit tub need.
Very helpful! I called another spa place and they were not helpful at all. Artesian was super helpful from start to finish with my problem. Will use again and would recommend to anyone.
Always a pleasure to go there. Very helpful and courteous. Wouldnt go anywhere else.
Great business to order a spa from! Friendly, informative andKnowledgeable!! Finally got spa delivered( Covid delays!)And the crew was efficient and very helpful!
The service is always great. Staff are friendly and help to remedy my pool problems. I recommend Artesian for all your pool needs.
Very experienced staff I wouldnt go anywhere else for my pool and spa needs
New cover for hot tub delivered and installed. DID NOT LATCH COVER TO TUB. Had high winds that night. If I would not have checked I could have had a disaster!!!
Friendly, helpful staff! Returns phone calls as promised. Great local business!
Always friendly and helpful- great service!
Good service and reasonable
I am so glad I called Argesian with my pool problem. The two service technicians were friendly and very knowledgeable. They got my filter up and running in no time. I also appricate that they were on time and didnt waste time getting to work and solving my problem.
Purchased an Envoy Hot Springs tub from Artesian. Wade helped us every step of the way and was always very informative and helpful with any questions we had. Set up crew was professional. We would recommend this business to anyone.
It was a great experience The men were very efficient Nice to be around good sense of humour Nice to be around good sense of humour
Best personal service for our pool we have experienced!
Fast service. Knowledgeable employees
First rate service ! Wade was amazing with answering all my questions. He made sure I was happy from the time of my spa selection, through delivery and set up. He made time, even in the evening while not at work, to answer questions. Dave was helpful too with chemicals adjustment. They follow up by calling to make sure spa is running well and happy to answer questions. This is the ONLY place to go for a spa!!!!Highly recommend with no reservations!
Always knowledgeable, friendly, responsive, honest and we wont go anywhere else... good people, good product, consistency in staff... owners take interest and stay involved. If you are putting in a pool or spa and want a good experience then artesian pools and spas is the place to go....and no I am not a relative... rather a long time and happy customer....
The staff were very friendly and helpful. I especially appreciate the fact that they were willing to post a note about a virus positive in house and closed for cleaning. I am well pleased with the order I needed for an older hot tub. Thank you for the help and may you all stay safe in this trying time.
Wade was very informative
Great service and friendly staff.
Always great service
Always great friendly service. Wouldn’t go anywhere else.
Super helpful and friendly people! Nice to see positivity in action. Even though it is a 25 mile drive, well worth it to support a company which values customer service .
The appointment was set quickly. The service was coordinated to accommodate my schedule. The repair was done by capable and personable technicians. Who could ask for anything more? Artesian is a class act.
Staff is very friendly and knowledgeable. They explained what we needed to do to our spa water and the water is perfect! I always enjoy coming to Artesian!
I had a leaking heater on used hot tub I purchased from Artesian Pools & Spas. They came and fixed it immediately. The service was quick and good. The technicians were very nice. Your guys did a fantastic job and I’m glad I bought the tub from Artesian Pools & Spas
Great place, great products, and customer service is as good as it gets. When you deal with these people your treated like family.
Artesian Pools & Spas have been great so far! We received our Hot Springs Hot Tub last week and waiting to schedule the delivery of our pool! Mike Smith specifically has been great! He has gone above and beyond!
Always great service, professional and knowledgeable staff.
They are informed and honest and they have followed up well so far. We are satisfied.
The repair went very quickly. Josh and Mason worked well together and Josh was very fast at replacing the motor even though he was working alone. Great Job!
The purchase and installation process was both a pleasure and seamless. Wade did an outstanding job not only in explaining the features of various models but went beyond expectations in coordinating the installation. Our hot tub arrived, the electrician wired it and the water truck filled it, all within two hours. Brent and crew did a great job in explaining the operation of the unit and maintaining water chemical balance. Overall, the whole experience was wonderful and we are enjoying our new hot tub.
The service was excellent
The store personnel were extremely helpful.with my situation. Would highly recommend them both for pool and spas.
Great customer service! We ordered our spa in the middle of a pandemic and Wade the sales associate was awesome! He FaceTimed with us to show us the spa since we weren’t able to be there in person to see it. Quick delivery and the spa is beautiful!!
Great service and very helpful!! Very knowledgeable and assisted me with all of my questions! A great local business to have in the community!
All the staff at Artesian are the best in the industry and always give me great service and good prices. They go the extra mile! Brent even came out to check my new hot tub on off hours to make sure it started up okay. Awesome service and the only place I will shop for my pool and spa needs!
Everyone was very informative, friendly, no pressure to buy, they wanted to make sure you were getting what best suits your needs. Delivery was fast, personable and professional. Have purchased 2 different products from Artesian, their customer service cannot be beat!
Staff was very helpful and mindful for safety during this covid pandemic
My husband Albert Perez loves there service.They take the time to help and explain.
Always knowledgeable and friendly staff! Artesian Pools has helped me out of several near-disasters with my pool. Very grateful!
Everyone is extremely helpful and knowledgeable whenever I come in to purchase supplies and have my spa water tested. Expert advice on proper maintenance is always appreciated. Thank you for your support.
Mike the salesman’s communication skills are on point, he let me know what was going on every step of the way. I got exactly what I wanted, was delivered the day I wanted it and they even accommodated my delivery date while they were short handed. Excellent place to deal with!
I have been having so much trouble finding a filter for our above ground pool. If I do find some they are outrageously overpriced. So I was stuck using the same filter for too long. Then I ran out of some of my chemicals thinking it’d be okay until I could get to Walmart. I woke up this morning to a completely green and disgusting pool!! I googled different pool places in Bloomsburg and artesian had the best reviews over all of them, so I decided to give them a try. So thankful I did they were so helpful in telling me everything I needed to get my pool back to blue water. Once I got home I forgot how much the lady told me to put in so I called back and they were very helpful over the phone also. Even gave me extra tips!! I’ll for sure be back in the near future. Thanks again Artesian pool and spas!!!
Very knowledgeable and friendly staff, had exactly what I needed and a wide range variety of items that most pool stores around here to do carry Would def recommend.
Artesian has always been prompt and responsive. Their personnel are friendly and courteous. You really can’t go wrong with their pools and spas as well as their service.
Wonderful place with extremely knowledgeable and courteous staff! They are always willing to go the extra mile to help with whatever problems may arise with your pool or hot tub! They treat you like part of the family!
The people at Artesian are very professional, helpful and knowledgeable. If you have a pool or spa or want one, give them a call!
My wife and I went to the store at 5:45 p.m. and they close at 6 p.m. their salesman named Wade could not have been any better. He was very courteous and took the time to explain everything and did not rush us. He made the buying experience fantastic.
Wade is extremely helpful and takes his time with customers. He makes sure you are comfortable and answers all questions. We wouldnt buy a hot tub from anywhere else!
Great experience every time I visit!!! Always so willing to explain and do all they can to make sure you’ve received top-notch service!!!
Called about a leak in the hot tub pump, they were here fast, fixed it right!! Thank you So Much!!!I’d recommend them to everyone! Best service ever!!👍
These guys are the best in the businessWade was very helpfully during purchasing of my hot tub.There delivery crew were also top notch and very knowledgeable with installation and setup.Even after everything is sat up and running Wade continues helping me keep everything balanced.If your looking to purchase a hot tub with great service during and after the sale.These are the guys
Theyre are always helpful and dont take advantage. Come when i need and tell me what i need to do better. And they like my dogs,lol. Trust then to come when im not home
Always pleasant and very helpful
The staff are always so friendly and knowledgable! I love this store!
Superior customer service and outstanding on-site technicians. Actually, I didn’t even consider anyone but Artesian for this service. New pool heater was installed quickly and professionally. Couldn’t be happier. Thanks you Artesian!!!
Needed hot tub service and received it quickly and efficiently! Service guys were great, friendly and knew their business! Thanks!
Very helpful! Will be coming back! Excellent customer service!
Always pleasant and very accommodating to any needs we may have with our pool. Last year we had to have a new liner installed. Had a few problems with some leaks. They made it right for us.Unfortunately this year when we opened the pool we had the same issue. Without any hesitation they provided us with whatever we needed again to make this right.We would highly recommend Artesian Pools to anyone. Thank you again Wade and to everyone at Artesian Pools.
My bf actually went in looking to replace our pool heater a few months back. The associate he spoke with was very knowledgeable and helpful. We wanted to go with a bigger heater, but what we were looking at was overkill, he bumped us down ( which it was still larger than our previous one) which was perfect. We ended up purchasing exactly what we needed in the end and we didnt spend extra money on something we didnt. Our pool now heats 3/4 times as fast and now I only have to wait a few hours to get in as apposed to almost a full day if starting at 68°, ending at 88°
We just purchased my 2nd hot tub from Artesian Pools and Spas. I cant say enough good things about the people at Artesian. Everyone there is very courteous and knowledgeable. They are eager to answer any of your questions and you never feel pressured. Our delivery was on time and the installation was perfect. Our salesman Wade followed up the same day to make sure everything went well. If you are looking for a hot tub there is no reason to go anywhere else. There service is top notch and they make you feel like family.
We highly recommend Artesian Spas service. We have gone to them for water analysis for our spa and chemicals. They do free water tests and they are very helpful advising us on what we need.
Great job!
Outstanding business. Always willing to help and strives to get the best possible results!Thank you Artesian!
Artesian pools goes above and beyond for all of its clients! I highly recommend them for all your pool and spa needs!
The staff here does an incredible job of servicing our pool. I would highly recommend them.They are timely for their appt, they communicate well with you and the pricing is very fair.
When we decided to get a pool we knew we wanted Artesian Pools & Spas to put it in. They have a great reputation around town and when we called to ask some questions they were very knowledgeable and didnt rush me off the phone. From beginning to end everyone was very professional and easy to deal and accommodated our every request. They made our yard look spectacular. Best decision we ever made. Cant wait to buy our spa from them!!
Excellent service as always. The best pool and spa business in the area. Always a pleasure !!!!
Very helpful
Had to get chemicals my local dealer was out of. People at Artesianwere very knowledgeable and helpful. I would recommend them.
We bought a hot tub, and buy our pool supplies from them. Very helpful and friendly folks. Highly recommend.
My husband and I purchased a hot tub at the Bloomsburg fair a few weeks back and we worked with Mike. Mike has been a true professional throughout the entire process he has answered phone calls on personal time and is always there to help us through the process. He is very knowledgeable of all of the products and takes time with his customers. We felt zero pressure throughout the entire process, Unlike the competition.We are looking to put a pool in this summer and Mike and artesian will be our people. I will be recommending artesian pools and spas to all of my friends and family !Thank you for a great experience Mike!
Artesian Pools & Spas is top notch. They are professional, courteous, and available when needed. Recently purchased a hot tub from them. The quality of the tub and the customer service is A+++.
Never owning a hot tub before, and unaware of how to maintain these guys are fantastic at helping me keep the hot tub running with clear clean water so my family can enjoy!
The Staff at Artesian Pools are knowledgeable, courteous and do great work at good prices. I highly recommend them.