Vlad is one of the best ting at Tmobile right I buy my phone at ah next for there days I have been having trouble with it I take it to him and I am so happy now he makes my day so happy

OK I’ll ask them I just wanna say that Ally came into T-Mobile I’ve been having a lot of issues for the last couple of years and nobody has been able to really go into it and fix the situation for me Alex was an amazing team member and I highly recommend this location and I write

Best store in town. Great customer service, they love to help theit customers. Highly recommended to everyone to come visit them!

Alex was amazing! He set up my new samsung watch for me and was so patient and understanding. This is the reason all of my friends and family love T-Mobile.

Ridiculous customer service, first I go in and get asked for my number and name without any explanation of why, then the manager asks if we need help, we say yes and he says someone will help in a minute. Finally we get a rep to help us, which was to follow simple instructions in the notes on the account. After another 20 minutes and rep running back and forth to other representatives to ask stuff, again without telling me what is going on, he tell me the manager is analyzing the situation...I asked what is there so long to analyze in another 10 min, and I was told the manager is in the bathroom now. So I took my phone and left. What a waste of my time.

Excelent customer service from Vlad. He was very professional, patient to answer all my questions and helpful. Thank you for your efficient communication in English and Spanish.

Alex was an amazing help today, I love coming to this store to pay my bill. They’re always an amazing help.

Awesome service. I was helped immediately I got in the store. Manager and employees made me feel welcome, I highly recommend this TMobile store!!!

I need to give a big shout out to Alex who works in this stores location. He is not only a very knowledgeable person in helping the customers but also goes up and beyond to help you resolve the problem you are dealing withI had purchased a brand new Samsung galaxy S21+5G that just died on me right before I had to go in for surgery. He and one his female managers who I wish I could remember her name, made sure that I would not be without a phone the day before my surgery!

I came to store to upgrade my phone for 5g David the manager took care of me. He was very professional and courteous and service was great

Excellent service. Very professional. The team really know their business

Great help from Alex today, superb service.

Amazing staff! Everyone was very polite, helpful, and fast. 10/10

Absolutely the best, I came in to the store with several issues with my account and the staff was awesome. I have been with sprint for over 20 years and by far this is the best store I have delt with. Special thanks to (Laura Dias, David Leon and Gladimir Rosario) excellent customerservice.

Amazing service, store energy is contagious

Great customer service from store manager Peter. I drive from Parkland to this store with closer stores in my area. Consider this Sprint/T-mobile store.

I had to come into the store a few times over the last few weeks and Alex was very helpful and great! Great customer service. Also a big thanks to Benito for his assistance and customer service as well. :)

Mr. David Leon give us a 5 Stars Customer Service, very engaged to provide the best solution to our problems, and he did. We are very glad for this!

The store was very busy, Peter and his staff took care of everyone in a timely and professional manner.

Went in to switch phones and was so pleasantly surprised with such a helpful employee, Sebastian. He was kind, patient, and very knowledgeable. Would definitely recommend going to see him for any Sprint needs! 😊

Go and ask for Peter Smith. Hes awesome and always there to help!!

Just took a new plan and phone. Happy with both. Good people willing to answer any question and help solve issues.

Absolutely one of the best stores I have been to for support! They had everything I needed and were super informative of all the latest gadgets.. Highly recommend to anyone in need of in person help or looking to switch. Thanks guys!!

Great service given byElijah&JonathanThank you

GreT first visit to T-Mobile!

Great, Great staff. The guys that work there are amazing. Big store and super, hipper, greater promotion. Definitely the best option right now.

Excellent customer service! I always go to this store, and the workers are always helpful. The last few times I got help from Christian. He is such a friendly, knowledgeable and helpful associate. Wish that there were more associates like him in other places! Overall, amazing store and great environment!

Awesome experience with Christian. He took his time and did not pressure me. I had verizon but think sprint works better in my area for less money. Christan went above and beyond to exceed my expectations. Thank you

Service here was great. I was asked multiple times if I needed help and they were done servicing my phone before I knew it. Great staff everyone there deserves a raise.

Andrew was the best. Patient and knowledgeable. If you are not a sprint customer you should be and see Andrew

The entire store has an amazing and wonderful staff. Sebastian and Thaer were great with helping me switch over to Sprint. The whole staff did a fantastic job in multi-tasking as the store was busy (i can see why considering the staff is so helpful, everybody wants to go there!). I will be sending all my friends and family here !

I left metro pics, for Sprint. Way better deals. I now have a Samsung Galaxy 9S+ for $30 a month. Metro wanted to be paid in full. I am o. A family plan and my bill just for me is, $65 a month. Metro was $60 plus $3 to pay the bill in the store. So for $2 more I now have a Samsung Galaxy 9S+. Best deals ever!

Horrible service and they aren’t great very rude do not recommend

This was my first time at this Sprint location and I have to say that the service was excellent. Store Manager, Kenneth was very helpful and made my decision to switch to Sprint an easy process. I definitely recommend this location.

Excellent service, the agent told me he can take it up the butt like a real man, so he can feel like a lady.

Great customer service got treated like family by Silvana and Dequan

One of the worst experiences Ive ever had with customer service. I was ignored when I arrived even though there was only one other customer there. The the guy who was walking over was trying to ask me what I needed from across the room while being incredibly rude. Then when I was trying to tell him what I needed he was arguing with me telling me what I wasnt free when I never said anything about the phone being free I was simply trying to trade in my phone. When my boyfriend stepped in and told the man to stop being rude and told us to leave. This makes me want to switch plans. This was absolutely embarrassing and I will never go back here.

Two kids trying-to managed a multimillion dollar business, seriously need help, and training. After an hour trying to switch my sim card then they figured they dont have an sim card for iphone 8 plus. The (male kid texting and the girl in the computer lost on what is the steps to solve he problem. Sad...!Wish they can pay attention to this matter and help the employees to get better on what they do.

Great store they have wonderful employees there, I came in to switch to sprint from Verizon me and my family, I was helped by Brian he was very friendly and helpful took care of all my and my familys needs will be recommending friends and family to him he was great sprint is great !!!!! Wendel the manager is nice as well everyone helpful

DO NOT BUY FROM THIS STORE. Spent 3+ hours in store setting up bill and new phones. Salesperson Christian lied about total charges quoting us at $40 less than what the bill actually was. Also forgot to finish our sale 100% resulting in more fees.

Save yourself the headache, drive to the other Sprint store on Wiles & 441 worst experience. Tried upgrading my phone here. The account is in my sisters name, always has been and never had an issue upgrading once, I obviously have the pin & security code but was met with negative employees that wanted to close early non of them were knowledgeable about the phones they were selling. After debating with them for 30mins that the Moto z2 is faster than the z3 despite z3 being newer, was told I couldnt update because the account wasnt in my name despite being an authorized user and having all required pin / security information. After wasting my time for over an hour to tell me you cant upgrade, drove down to the wiles store and they did it in 15 mins with a smile.PS - Listen to the bad reviews on here, theyre about right. The good reviewers look to be paid and boosted, maybe even employees.

Best corp sprint store..if you want great service..thankyou Melissa & Justin

Staff is friendly. WiFi is super slow, which is ironic because there sole purpose is connectivity. Takes a really long time to switch phones, not staffs fault.

Terrible!!!! 2 staff members barely spoke/understood English... Couldnt answer questions.

Ive been sitting here for 30 minutes and no one has talked to me. If you need to go to a sprint store I would go to the one in east boca.

Great service

New girl whiped out my iphone and lost all my apps... Then next day my credit card got jacked

Great customer service, people is really helpful and super nice!!!

Bad education..from employers.

Good salespeople and fast service.

Sales clerk quoted buy 1 get 1 free on galaxy 7 phones but 2 months later its a hassle to actually get the billing correct

Terrible place....terrible manager, told me they dont want my business! fair enough I dont need their service!

Terrible: bad service, always a wait, inept staff who are unable or unwilling to help.

Great Customer service by the staff

Knowledgeable people

Waited on me immediately

Ok

Good people

Extremely helpful

Very nice place, it is comfortable and there are places to park, and the attention is very good and fast

The attention of the manager Magnificent Colombian, but it is a shame that the Company does not support them, Sprint to update! As it is that if you are in a call it does not serve your GPS or navigation? You can not answer a simple whasapp that they are to 1% of Verizon haha ​​that Red so delayed extra they never return the money that they charge if to have service and what is worse have no idea of ​​customer data either in Customer Service and in the Financial Department, To Improve Poor Employees put a face for so bad Company in their cellular service.The attention of the magnificent Colombian manager, but it is a pity that the Company does not support them, Sprint to update! How is it that if you are on a call your GPS does not work or navigation? You can not answer a simple Whasapp Howww! That are 1% from Verizon haha ​​that Network so delayed! Additional never return the money they charge if they have service and what is worse they have no idea of ​​customer data or in Customer Service and in the Financial Department, To Improve Poor Employees face for such a bad company in their cellular service

Excellent Managers attention, I regret not remembering your name but really your attention is very good.

Very bad attention you enter and for the employees you are invisible.

Expensive....