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Boca Raton Small Engines
104 NW 20th St, Boca Raton, FL 33431, United States
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Boca Raton Small Engines
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Fe
Review №1

Best repair shop for small engines in Palm Beach. I drive over 40 min. To get repairs here. Passing up over 10 shops. ASK FOR Tony he is the best.

To
Review №2

Boca small engines is top of the line. They have a great staff and plenty of equipment to choose from. I dont think theres anything that you cant find there. 🌴😎🌴

Jo
Review №3

Absolutely horrible. Dropped off my lawnmower for a repair. Was told they would get right on it and I’d get it back in 3 days. It’s been over 2 weeks and they finally ordered the part. Guy at the front desk told me it was my fault for not asking when I dropped it off. Asked for my lawnmower back and the guy hung up on me. Rude, unprofessional, incompetent, and overpriced. Go elsewhere for sure.To the owner who responded... get your service reps in line because not only did you just lie to protect yourself, but even your serviceman Nich stayed “the part was ordered on the 28th”. Told me that it was my fault for not asking sooner. As for not being charged, that is expected for the headache and waste of time you put me through.

Jo
Review №4

I purchased a brand new generator ($4,500) at this place. It was a good price compared to other dealers. I brought here my older generator to see if they could repair it, and their diagnostic was the same as Rick Case Honda, for 1/3 of the diagnostic cost I paid six months ago. In addition, and above all, the professionalism, fairness and honesty of the employee Tony is exemplary and remarkable!!! I definitively recommend this place 100%!!!

Ro
Review №5

Great staff! Amazing equipment! Extremely professional and knowledgeable staff. Shout out to Tony, he’s the go-to guy in the industry. Alway professional and knowledgeable. As a new business owner I only trust Boca Small Engine for the best products, at the best prices and service. You can’t go wrong, I drive out of my way to go to Boca Small engines.

Ad
Review №6

Honest staff that I trust, good prices and great selection of equipment! They also do a great job on fixing all of my equipment. I will definitely keep giving them my business.

Ka
Review №7

Received good help on the phone today. Going to get a battery here.

JP
Review №8

The rudest, most arrogant employees ever. I went to look for a $4500.00 Honda generator and was talking to another customer who seems to have same interest . The Chinese /Japonese short clerk intervene into our conversation to tell us that he was busy with another customer not to bother him. so I told him firmly we were not talking to him.As a vet and senior citizen I ask him if any discount he roughly answered me you want the generator or you dont . Very rude worst then a drill sergeant, definitely no CS talent. My frustration cool of by the young mechanic who was kind to give me a quick turn over of operation and maintenance caution: I will take my mower comp business else where in Boca.

Review №9

Worst shop ever, dont loose your time. Prices too high for new equipment and they let other customers get in line first for repairs.

Ji
Review №10

I purchased a lawn mower from this store (over $800). I was told that I could return it if I wasnt happy with it after my first mow. They said they would clean it and Id get a refund. I had no plans on returning it but after mowing the lawn shortly after there was something about the mower I didnt like. The next day I called them and told them that Id like to return it or exchange it for another mower that didnt have the feature which I was not happy with. Suddenly the man who sold me it the day before changed his attitude towards me on the phone. We had a back and forth conversation/argument. In the end Im keeping the mower and will try to forget about this experience, as Im sure if I go back there they will gang up on me and it will not be a pleasant experience. These small shops will never last.. Home Depot & Lowes is worth the extra $30 more for this mower as they have a no questions asked return policy for 30 days. Lesson learned!! :(

Ha
Review №11

Great location! Great staff! Great customer service. Highly recommend! William is the best mechanic :)

G
Review №12

Boca Small Engines is solid...Nick and Tony are very knowledgeable and friendly (and honest) to deal with in person and on the phone...Been using these guys for years...No issues

Pa
Review №13

Quality staff, good products. Great repair center.

Ge
Review №14

Great place to get what you need 😎

Ka
Review №15

The rudest, most arrogant employees ever. I highly recommend never having to do business with them. You call them and have a question, they automatically get cocky, rude and have an attitude like they know everything. The repairs are way overpriced. You ask to order specific brands and two days later, you go into pick up the brand item you wanted and they decided to save you money by not ordering what you asked for. One time I went in an waited almost a half an hour because they misplaced my order under stacks of paper...then when I got it and brought it home it was totally wrong and I had to wait another week. Another time, I Dropped my mower off, they automatically blamed me for putting bad gas into my equipment so I would have to pay for a $100 carb clean and not have a mower for nearly two weeks. When I called to ask how it was going or what the problem was they were rude. Simply did not care and just tried arguing. I am the client. I have spent money to support your business to help mine. But nope. Total JERKS. If you everrrrrr neeeeed work done...I highly recommend taking the time to give your business elsewhere. I am very disappointed I ever gave Boca Small Engines business for the past three years. Do yourself a favor and find a better supplier and repair shop. You should never leave a place feeling like crap but they certainly know how to piss the customer off. If youre truly desperate, ONLY ask for Tony. Dont even try to talk to anyone else.-Business Owner and Property Manager

Jo
Review №16

3rd time in to fix an oil leak on a lawn mower.While picking it up STILL LEAKING OIL!!!!

GA
Review №17

Nich and Tony are always helpful

Br
Review №18

Very inconsiderate and the guy Tony is a crook will never do business with them again

Ma
Review №19

VERY SLOW SERVICE! They kept my mower for 30 days with no explanation for simple easy repair. I took the mower back from them and went elsewhere. It appears they want to do business with commercial customers ONLY. Avoid them at all costs!

Be
Review №20

Great service

St
Review №21

Try pronto!!

Information
7 Photos
21 Comments
3.6 Rating
  • Address:104 NW 20th St, Boca Raton, FL 33431, United States
  • Site:http://bocasmallengines.com/
  • Phone:+1 561-394-6995
Categories
  • Landscaping supply store
  • Lawn mower store
  • Lawn mower repair service
  • Saw sharpening service
  • Small engine repair service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–4PM
  • Wednesday:7:30AM–4PM
  • Thursday:7:30AM–4PM
  • Friday:7:30AM–4PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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