I have been shopping around for a 4 posts lift and while some companies were taking my business for granted, David at JMC took me through different options available to me so I can make an educated decision. Hands down the best customer service I have encountered for quite a while now ..it’s good to know that there are companies out there that really care for their customers and that are willing to assist them in their decision making process. Thank you and respect for your great work ethic. Not only you have a new customer but it a recurring one in the near future.
Had a great experience with David Duenas and the team at JMC Auto! I was looking for a lift solution for my garage which has very specific parameters. Low ceiling, tight access, wooden floors, and I needed it to work with my collection of four very different classic vehicles. I looked at dozens of different lift options from several manufacturers and dealers, finally settling on the AMGO SL6, single-post lift with much help from David. He was super helpful and patient with me as I went through the decision process of measuring and comparing and measuing some more. Upon arrival, there were a few issues with damage during shipping and one part which was slightly mis-made in manufacturing. Once I explained these issues, David and Stephanie from JMC and Josiah at AMGO got replacement parts sent out right away. Some arrived within a few days and some had to come direct to me from the factory in China, but the cutomer service response was great! The install in my shop was a bit unorthodox but it went smoothly and the lift is working great. As an added safety feature, I added a key switch to turn off power to the pump controls. I highly recomend the AMGO SL6 lift and especially the team at JMC Auto and will be a repeat customer if the need for more equipment arrises.Alan BerryLouisiana, USA
David Duenas @ JMC Auto was great to deal with! He made the process pain free and easy! Ill definitely reach out to him again if I need any equipment!
It was our first time ordering from JMC Automotive Equipment for our business, and we unfortunately, had an issue with an imprinted order. Naturally, we were skeptical about how smoothly the issue would be resolved.Fortunately, I was connected with Stephania, who was professional, courteous, and efficient, as she worked with me to resolve our issue and correct the problem. Within four days, the order was corrected, reprinted, and in our hands!Stephania was instrumental in restoring my faith in the company, and making the experience a breeze!All throughout the ordering and shipping process, communication on all fronts was solid, something that has become almostnon-existent with many companies these days.With that said, we are now loyal customers!
May was extremely helpful and responsive. Always followed up promptly and had great attention to detail. The service company that came out was great as well and took the time to train me on how to use the lift
Good price for compressor. Staff friendly and helpful. Quoted 7-10 delivery, came in 6 days.Would be 5 star but website states free shipping without qualifying the term. Thats only for commercial delivery with loading dock or fork lift. Home delivery cost me $90 for residential service and $85 for lift gate service. A total of $175 for free delivery.Huge tractor trailer delivered it, with plenty of other items that were going to local businesses. Not a special truck for home delivery.
Rogger at JMC was great to deal with! With supply chain issues all over the place, he gave us a realistic expected ship date for our custom ordered lift, and it was delivered a month early!
I ordered a Tsunami pressure regulator from JMC after spending a couple of hours trying to find it elsewhere. Roger, who was the gentleman I worked with at JMC did an outstanding job and very professional. I bought an engine crane from JMC last year. Top of the line AC Hydraulics. It too was hard to find. JMC came through again. Next piece of equipment for my garage will be a Auto Twirler which they carry the name brand I want. I wont waist my time and go straight to JMC to order it when the time comes. Thank you Roger. Two thumbs up..
Great Company and awesome service. David helped a lot choosing a lift for our low ceiling and working with our budget.
Jmc was a great place to do deal with . Great price . Had great customer service from David. He answered all my questions. Very satisfied.
This was a phone order after a few questions. Also involved a couple call-backs from the information specialist after he obtained additional shipping info. Pleasant and efficient experience, as well as the best price I found on the internet for an auto rotisserie. Shipping is complicated but not JMCs fault. Now waiting for the item to arrive so I can see if it will be up to the task.
I had an absolutely great experience. They got me the parts I needed in a very timely fashion. The price was very reasonable and I will definitely be back to do more business with JMC
David was fantastic David had to call his supplier for the parts we needed he said he would call me back. He did and called me again to see if we received them. Now that’s service. Thanks again David
It was my first time placing an order with JMC. David assisted me in the process and I found him to be knowledgeable about the product and quick to process my order.
Absolutely one of the best experiences Ive ever had. Super patient and informative, it was a difficult purchase because of billing versus delivery addresses and you fulfilled all of my expectations as far as double checking addresses to ensure a perfect purchase. Great job David.
JMC was very easy to work with and very helpful. Rogger was my sales representative and worked with me to figure out what was the most cost effective way to get the lift to my home. Thanks
David has been awesome and I am still working with him to purchase more equipment. Will continue to be my go to for all my shop needs!!!
RODGER WAS GREAT TO WORK WITH
Great service and Rogger was amazing with helping me purchase the tire machine. Will definitely do business with again
Great customer service. Their CS reps were all busy, so Stephanie jumped in and got my order placed and my expedited shipping confirmed. Give Stephanie a bonus!
Ordered rotisserie online from JMC Automotive Equipment. They make buying easy. They also offer free shipping. Thanks JMC for a great product.
May was a great help with finding a qualified installer for my lift! Highly recommend her & the JMC Company! Thanks again.
I would say it was a great experience from the sales to the installation. Dave was very helpful in the sale. Installation was done in professional manner.
Ordered a 4 post lift from JMC. I dealt with David, couldn’t be more pleased with his help. Was an easy process. Would recommend them for sure.
JMC did a great job helping me get a couple replacement parts for my tire machine. May was especially helpful!
Very smooth transaction with each and every transaction. Very fast checkout. Answers questions immediately and very helpful.
Easy to order, and the jack showed up really fast! Sales rep was fantastic and easy to work with.
My experience with May was great. She answered all my questions promptly, and is very knowledgeable about the products. She was a pleasure to work with. Hope to do business with her again.
Yes, my son really likes the products.I am not pleased on the way you (May Sturup) handled the order. First, I should have NEVER contacted you for updates. YOU should have kept me updated on everything. YOU DIDNT! By the time I got the tracking # the product was already sitting in his driveway the afternoon before. So, therefore I could not give him the tracking # so he could keep an eye on when it should arrive. In all my years in manufacturing I have NEVER heard of a shipping department is out for the day on a Tuesday???? That sounds rather fishy or a down right LIE!!Im VERY disappointed on the way you handled my order.
JMC is a first class company. Our shop has been purchasing from them for several years. What keeps our business with JMC is the level of customer service we have always received from top notch team members like Rogger A.
David was amazing helped me with all the info i needed i recomend him 100%
I’ve purchased from Ed at JMC a couple of times. Both times I bought car pushers for our businesses. Both times JMC gave me a good deal and shipped the items promptly and crated well. Communication was very Good. Thanks
Quick and painless shopping experience and help from Rogger. Price was very competitive against retail, and free shipping!
Rogger was great. Keeping me in the loop on the shipping date. Also had an install question he was able to help me with. Thanks again Rogger!
First: ROGGER AGUILERA is just simply put AMAZING! Rogger was informative, swift and diligent in his dealings with us here at Twisted Metal Paint & Body Collision Center LLC. We were so excited to see our paint booth roll onto our premises. Thank you so much for all your help and assistance.Second : Napolean Garcia what an amazing guy! Courteous and efficient!Napolean is an amazing asset to RGI !!! Great communication and very patient with all our inquiries.Would refer family & friends in our industry any day!
Great Price, Great Service and the carts are top notch. Thanks David!
Had an excellent experience with the salesperson rogger Aguilera . Very helpful and quick service. Would definitely recommend. Quick professional service. Thank you.
Rogger Aguilera was really helpful and always got things done really fast. No hassle whatsoever. Highly recommend contacting him for any services.
Rodger AGuileRa was a great help helping me purchase my new twin post lift highly recommend
My sales rep. Rogger was great. Only problem was some scratched up items and delivery was suppose to be at my door, not to a local freight terminal. Rogger called and changed my delivery early on in the order and I was assured the delivery was changed to my shop.So I believe the one star off was totally on Challenger Lift and not JMC.
Got my lift in no time at all. It is very heavy so plan accordingly. Installed the lift with no problems. Instruction were fine. One of the hydraulic hose had some damage during shipping. I worked with JMC and they quickly sent out a replacement. Lift is working great and Im stoked to have it in my home garage. Best price and great customer services. Exactly what I was looking for
Rogger Aguilera was great! I had many questions and he was patient and kind helping me navigate the purchase of my new paint booth! JMC Automotive is reliable, efficient and provides excellent customer service. Thank you Rogger!
Great customer service. Best part was. If your representative is not available. Everyone available are willing to help step out and help and answer your needs. Thats including the owner. I would recommend them. And Im looking forward on doing business with this guys again. AAAAAAAA+++++++
I searched every online retailer for a Autotwirler Pro (car rotisserie) and JMC always popped up as one of the best deals. Their shipping was not posted online though and everyone else had theirs posted. I decided to ask MAY STURUP at JMC for a quote and she promptly got back to me with a much more affordable quote than I thought was possible. I saved alot of money workibg with May and buying from JMC. Thank you May!
Had a great experience!! Edwin did a fantastic job researching the perfect lift for my new garage. Thanks again Edwin.
Customer service is top notch, and I was able to get the best price including delivery of a Titan motorcycle lift table.. David, my sales rep, was polite, professional and friendly. He even gave me a 5% discount for being patient when we hit a snag getting the order put through. After the sale, David testing me a cell phone number to contact him through if there were any further questions or issues, then he followed up when my lift was out for delivery. I would highly recommend JMC Automotive Equipment.
I recently purchased a tire machine for our shop from JMC. I was very specific in the machine and add-ons that I wanted, and my sales rep Rogger was quite efficient in getting me a quote for my exact request. When I decided to pull the trigger, it was easy to get in touch with Rogger and get the order placed. I was pleasantly surprised that the machine actually arrived much sooner than anticipated. I would certainly consider buying through Rogger at JMC the next time I need equipment for our shop.
Even I am a small shop, this was a smooth quick process in most steps. Quick financing and order process - good catalog choices on car lifts Rogger Aguilera, was very helpful in the process and answering all the questions about the lift and options and making the financing get completed . Will order more from JMC and Rogger when I can a bigger space.
Great price and great install works fine and just a great sales all to gather installer was very nice and did a fine job
Rogger was a tremendous help and handled my order nicely. The dollies are fantastic for moving my boat in the shop
Rogger was great! Such a smooth purchase process and excellent communication with updates
My experience purchasing lifts & additional items from JMC was extremely enjoyable an pain free. From the start to the end George was very helpful and patient. He continued to go out of his way to satisfy me and was very supportive through out the process. I will absolutely recommend JMC WHEN IT COMES Up😧😧😃.
JMC was very responsive and courteous after I placed my order, to coordinate shipping. Their online ordering system is confusing as it stated there will be a shipping charge and that I would be contacted to coordinate, and determine the amount. Then at checkout it stated ‘free’ next to shipping so I thought there was a promotion. The next day I was contacted and told shipping was $200 on a $2,000 order. My advice is to call them before placing the order so you know the total landed cost. I was able to coordinate a will-call pick up at their WI warehouse since I live within 100 miles, and save the shipping charge entirely.
May was very helpful and always helped when I had questions about my order
Excellent service and fast response from Dan Martinez! We highly recommend!!
This was my first time ordering from JMC Equipment and they were a winner. Excellent follow-up and communication. They were knowledgeable about their products. And the price was too good to pass up. My order arrived on time, in excellent condition and the shipping company (ADF Freight) they chose was awesome. The provided tracking number let me watch it coming across the country and the local office call me to arrange delivery and they were on right time and the driver was friendly, professional and extremely helpful.
Amazing buying experience in setting up my new garage! I worked with George P. throughout the entire process. From picking out two lifts as well as a tire mounting/balancing setup the help I received was unparalleled. He worked with me directly and also with an installer locally for the lift setup to ensure everything went smoothly. He also facilitated calls with the MFG of the tire machines to ensure the setup I was selecting was exactly what is needed. Their pricing is very competitive and their customer support is phenomenal. Customer for life, and will most certainly go to them first when I need something additional.
Great service as always, quick accurate and fair pricing.Thanks guys.
Very pleasant staff. Equipment is high quality. Will purchase again
Here at Classic Touch Garage we always strive to do what is right for our customers. Rogger Aguilera, our sales associate, worked to ensure we had an excellent customer experience. Rogger worked with us, and always communicated with us regarding the status of our order. We are grateful for Roggers professionalism and service. Rogger is an excellent representative for JMC Equipment. A Classic Touch Garage looks forward to doing business with JMC Equipment in the future! Thank You Rogger Aguilera!
This equipment was crucial in keeping our Refinery running. David found the equipment, arranged for next day shipping and worked through so many obstacles to help me. Unbelievable customer service!!
They actually answered the phone, something that I havent seen much during these covid times. My sales person, Dave, was able to answer all my questions and went out of his way to get answers for questions he didnt know. Good sales department. I am sure there product will be as good as my experience with there sales.
Best price I could find on what I was looking for. Item was shipped directly from the factory and was received quickly.
Great service! They are now our go to for our future needs for lift equipment at Automotive Group, Jackson MS.
He was a very experience sales person he took his time with me that was and A+ that’s what you look for no pressure and I will pass it on as one of the best sales person and he really made me feel like I was calling a best friend I been knowing for years five STARS up you my friend…..⭐️⭐️⭐️⭐️⭐️
Rogger did a Great Job helping my Dannmar Post order.It was received and installed.
Easy to do and they followed every one of my needs and instructions.
Rogger was a great help in getting me the items needed and so quickly.
Called multiple vendors, worked with multiple sales reps and everyone pretty much carries the product I was looking for they just called it a different name. Matter a fact the pricing was also very similar for everyone. What made me choose to go with JMC is David Duenas. David was very professional, knowledgeable, and easy to work with. He just didnt do the typical sale pitch and didnt try to push me to the more expensive products. He heard what my needs are and what I was looking for and made a great recommendation. Thanks!!!
Great experience. We were in need of an adaptor that our local supplier wasnt able to get for us at this time and I found JMC online. I opened up a chat and Luis took care of me immediately. Highly recommend!
Very Helpful, made it an easy buy and great info on the product TY
Rogger was excellent. I had a few issues with my Bendpak order that were all related to Bendpak and not JMC. Rogger was thorough, attentive and prompt in resolving my problems. I wish Bendpak was as good as JMC!
What was pictured wasnt what i recieved had bad experience with them buyer read and question everything
We ordered tire balance beads, we were expecting the order to get here in about a week, but it got here in two working days.
Fast service. Good price.
This is my first purchase with JMC AUTOMOTIVE EQUIPMENT. Found the item I needed at a great price.
My experience was great ordered the lift they said it might take a week to a week and a half but I got it in 4 business days ordered it on a Thursday and received it on the following Tuesday . It was packaged beautifully no damage during shipping every part was smooth and painless .Thanks Kurt
Easy to order. Great price!
We purchased the Ranger brake lathe had to wait a bit for delivery but was worth it. Great unit looks great and works great
The service I received from JMC especially Rogger Aguilera, who did an excellent from the time I placed the order to the completion of installation. I would highly recommend anyone looking for automotive equipment to use JMC.Thank You Rogger & JMC,Bob
Thank u rogger for all your help.
Excellent prices, very responsive working on a quote for a motorcycle lift. Im very impressed. Website is very easy to use. Great job.
Absolutely the best customer service. Representative May is great
Just ordered waiting to get here! Quick response!
Quick response to my need. Thank you
I ordered a tire rack from them, couple days later they call us and said its back ordered and wont be in for another month. they gave me an option to cancel and return my money which i agreed to, that same day money were back on my card. I own a retail store myself and understand how hard it is to keep stuff in stock or to order anything at this moment due to 2020 pandemic! thank you guys for updating me and being so professional!
Purchase went very well, customer service was great & pickup at warehouse went smoothly.
They have great communication and customer service!
Great customer service. Good pricing on product i ordered. Very fast delivery. Would recommend.
Transaction couldnt have been any smoother, FAST and EASY!!Edwin was great....
Purchased estimating cart and was Sent wrong set of nuts and bolts and no key for the drawer. Reached out to customer service and they sent out hardware next day
Good company, good products.. the employees work hard to take care of the customer.. thanks for my past and future purchases
Called toll free number to ensure product was in stock. No wait times, agents were nice and very informative. Website easy to use and overall experience was PERFECT! I was also impressed by the simplicity of filling out personal information for credit card. Many fields self populated. You can tell this company is on the cutting edge of technology.
Everything went great. Equipment on time and installation was first rate. Highly recommend using JMC for your equipment needs.
Purchased my first car lift from them. Luis was very helpful with figuring out which lift would work best for me. Pleasure working with them. Definitely will be buying more things in the near future.