I needed a storage unit on short notice and I also needed a place that had a vehicle to utilize. I came across life storage on a Google search. I was able to secure a unit and also request use of their van to move my items. Within a couple of hours I had a phone call from Cassandra who works at the local location. She confirmed my reservation for the next morning and provided additional details about use of the van. She was extremely helpful and made the entire process seamless and painless. I highly recommend life storage and Cassandra!
I was looking for a storage unit and reserved it, Cassandra called me the next morning making sure that she was available to help me and to talk to me about the unit which was really nice. When I went in she was incredibly friendly and helped me understand the whole process and all the details I needed to know. I’ve never owned a storage unit before so this was all new to me and she was extremely helpful and accommodating. Very happy with my experience and every time I go back she has the same wonderful attitude and is always willing to help me with whatever it may be. I’m a very happy customer!
Cassandra is the reason we rented with Life Storage. We relocated from across the country and she made the process of renting and securing our belongings a breeze. She answered all of our many questions on multiple phone calls and assisted us all the way through, including at move-in. If we could give her ten stars, we would! She is just the kind of staff member that every employer dreams about having on their team.
Cassandra is excellent! I also have 3 storage units: 2 in NJ and 1in CT and Cassandra is by far the best facility manager of all. She is an example of an employee who is great at customer service. I really appreciate all the help she has given me since moving in.
Very friendly. And super helpful. Very clean place.
Cassandra was so helpful and sweet! Answered all of my questions and got everything set up quickly. Excellent customer service. She is an absolute delight
Pleasant people to deal with. Everything was smooth and simple. I feel the Life Storage is going to satisfy my short term storage requirements completely.
Using Life Storage is by far the best storage facility Ive used. And BELIEVE ME I use alot of them. I relocate frequently with my employer and Life Storage makes it simple, no hassle and Cassandra is the person to go to if you want the same!
Life Storage has been great for us. Cassandra is awesome—great customer service! Life Storage is lucky to have her as the face of their company!
It was very clean. Not only did I feel safe being there I knew all the items being stored here will be safe. Staff were very friendly and more than willing to answer all my questions. I will definitely refer friends here.
Cassandra was so nice, easy going and funny. She helped me get everything taken care of for my mother out of state, made the process a little less stressful for me. Highly recommend this place, customer service is great and they’ll make you laugh even during this stressful time with covid.
Excellent service, well maintained, and convenient! Cassandra is efficient and a problem solver!
Cassandra was so helpful, professional and enjoyable to work with. Storage areas are very clean and well maintained. We stored our car a few years ago and are using them again for car storage.
Cassandra is so friendly and nice. Store is clean and well cared for and the climate control is soooo nice. I love this store ☺️
I’m giving Cassandra 5 stars as she is very helpful and made all of this easy!
Very grateful to the facility’s manager, Cassandra, who went above and beyond to help us today. If you are looking for clean, safe storage in the area of Bonita Springs/Naples, I would recommend this company.
Great team and customer service! Was a delight to speak to.
This place is amazing! When I got there, Katie was so nice and understanding. She helped me find the perfect unit and was so sweet! I would definitely recommend going to Life Storage if you want the best customer service and atmosphere.
Katie has a great customer service skills. she’s very helpful with the prices of the unit. she went above and beyond to help me out. she deserves a raise because her service was outstanding. I highly recommend Katie to help y’all next time you visit
Clean facility, super helpful staff, you can tell Cassandra really cares about her customers and the facility. Great experience
Cassandra is a wonderful manager please keep her around she made my life so much easier
Best storage place around. Needed a place to put my things between a move and got great service all around!
I liked the fact that there is always someone there during working hours to help if needed. Staff is helpful and friendly.
I was very pleased with the exceptional customer service I received .The manager REALLY helped make a stressful situation easy and painless
Kate was really nice when I asked her about the storage spaces, then she helped pick out the right one. I also had trouble getting it open but she was there ready to help. She was very professional and helpful.
I recently rented a unit with Life Storage online. When I arrived to my unit it was super clean and I even got a bag with information pamphlets. The staff is super friendly.
The storage facility is clean. It was the best price around when I first started but meanwhile there have been many price increases. I rented a 2nd one a few months ago and the price has gone up now nearly 50%. They get you in at a good price and then jack it up very soon.
Great prices and such friendly staff. I was pleasantly surprised because other storage place I have always had such a hard time but with and with Life Storage it was a breeze. Definitely a 10/10 experience and will be recommending friends!
Katie was super helpful, she was very nice and gave a warm feeling to being there. She definitely will be receiving my business again. Made me feel at home
Lightbulb went out above my unit. It got fixed immediately. Thank you life storage.
Katie who helped me was very respectful. She was very very confident in her work. I could tell she was a hard worker
Absolutely the kindest workers, Kate was extremely helpful as I’m not from Florida and made sure to make me aware of everything and the quality is 👍🏽 will be using this facility as often as i can
Best storage facility! Staff always welcoming, very kind and respectful. Facilities well maintained and orderly. Highly recommend!
Amazing service, truly helped me in a great way. They had great customer care. would definitely recommend
Super helpful staff! The storage units are always very clean and in good shape. I couldn’t be happier with their work.
Love the service and I got the place from a recommendation from a friend and I’m glad they told me about the place and I feel safe with my stuff her and love the vibe there :))
Unbeatable service and fantastic prices! Got my first month free and a 20% discount on my merchandise.
The storage unit is pretty clean. However I cant say the same for the whole facility. Its quite dingy inside and the floors are uneven with big cracks that you need to be very careful walking on and the icing on top of that is the ridiculously dirty restroom. There was poop all over the toilet seat. It looked like the toilet hadnt been cleaned in months. Im not one to complain about something like this but it was the dirtiest public toilet Ive ever seen. And Ive seen a lot of dirty toilets in my life. I cleaned it but I shouldnt have been the one who had to.
Place was very nice and clean and everything was super easy with Katie’s help, amazing person, would recommend
Amazing customer service and really great environment! Katie was a great help and very wonderful at her service.
Katie always helpful, knowledgeable, and friendly. She help answer all my questions and show me great prices. She an amazing employee.
The Facility is always clean. Great customer service . And the prices are freakin amazing 10/10
This is the best storage place Ive been to. Marc, the manager, is very accommodating and considerate of your needs which was much appreciated, especially during the stressful period of moving. The rates a reasonable and they even provide a moving van on site. You get an access code to get in and out. The place is well taken care of. I definitely feel that my property is well guarded at this location.
Great prices offering a complimentary van for movingProfessional staff.
Super nice staff! Helped me immediately and got me out quickly. Definitely recommend!!!
A very clean environment with great service and affordable prices. Would very much recommend.
Marc assisted us on getting our storage unit. He showed us a different size so we could judge what we need. They do fill up quicker than you think but we got all our stuff inside. The facility is clean and the driveway was recently resealed so it looks nice. Back to Marc, give him a call if you need storage. He’s very helpful and personable. We are at the Bonita Springs facility.
Super nice staff my favorite is katie she’s really nice and generous always helps me needed, really love the environment
Love this location. Staff is awesome. And very helpful.
Very clean, helpful staff. Seems secure, will definitely stay a customer.
I love coming here great employees, Katie is always welcoming and very helpful Love talking to her, I’ll definitely recommend this place to some friends and family keep up the good work !!!
Great service and awesome employees. They have what I need and when I need assistance I get it right away! 10/10
The staff were very helpful with everything I needed. Definitely a good business and I look forward to more business in the future.
Staffs are wonderful, very friendly, and helpful definitely the best prices
I had a great experience here a couple of days ago. I think his name was Daniel who was very helpful, he was very generous and explained and answered all of my questions. I am happy that I chose life storage because I know I am in good hands. You definitely can’t go wrong with genuine people like that!
Fub place to shop
Kate was amazing would recommend if you need some assistance
I have a great experience every time i visit life storage. the units are always super clean and the staff is awesome as well!
Nice people, painless procedure to book. The staff (JD) were willing to show me several units. I feel its a good value for the money as it is easily accessed from Rt#41.Most notably is the cleanliness of the facility. Spotless floors, all lights working and a/c at a comfortable temperature which makes it safe to store furniture, computer eqpt and other temp-sensitive goods.
Great place and amazing service and especially on the coworkers that give good service. I always know what I’m looking for when the employees help.
Best storage place Ive had, great spacing for my things everything went well.the process was quick and easy the manager was very helpful answerd all my questions definitely coming here again!!!
The blonde girl in the office was very professional and was confident in what she was doing. I felt I was in great hands and had nothing to worry about.
Super friendly staff, affordable prices and always clean. 5 stars!!!
Marc and JD were very professional and helpful from start to finish. We called five different moving companies and had no luck with reservations. They were very helpful. We had a great experience and I will highly recommend them to everyone in need of services. Thank you so much Marc and JD.
The place is clean and with excellent facilities. The space works just as needed.
Great experience. 5 stars!
I only needed a few boxes and some tape to move, so I stopped into this store because it is right near my gym. Christina was extremely helpful and really went out of her way to assist me. She recommended some supplies that I didnt even know i needed, but were really helpful with my packing and moving. If I ever need a storage space I will definitely go back and see Christina!
They hav really nice, clean units and great prices
I have stored my belongings at Life Storage while overseas for the last three years. Gary and the staff went out of their way to provide me with extra care and service to ensure that my belongings were secure. This included rigorous proof that only my authorized personnel entered my unit, as well as accepting and storing shipments I made to my storage bin from afar. They are courteous, professional and priced more reasonable than their competitors. I highly recommend them!
Fantastic customer service, Katie was a great help and very patient.
Katie is amazing and great service all around
We have been renting here for a many years now. The new manager Mark and his Asst. Manager are without a doubt the best team that we have encountered. If you need something, you get it. Have a little problem, its fixed. Customer service is top notch. Thanks guys
I rented a storage Unit here for over two years and was extremely happy to see everything was left in the same condition, even after a major hurricane! The staff was always friendly and very helpful, and the prices were reasonable considering its air conditioned. Would recommend this place and intend to use them again in the future!
I found Uncle Bobs Self Storage online Christmas day. I went in first thing the day after and was greeted with a great smile and happy person named Gary. After talking with Gary for a bit, he showed me the property and the different size units that were available. I choose the unit size that would best fit me and then back inside to do the paperwork end of it. He already had most of the paperwork done so didnt take that long. He was very professional and helpful as this was the first time I rented a unit. THANK YOU GARY FOR A GREAT EXPERIENCE!!!
Mark and his staff are extremely courteous and helpful. We have never had a better experience using a storage facility. We cannot thank them enough for all of their help with this transition.
This place was very accommodating, easy to deal with staff, Gary, in particular offered 1st first class service. They’re very affordable units too! Highly recommended, ask for Gary!
Facility was clean, Daniel was very helpful in answering any questions I had regarding the storage process.
Greatest experience of my life workers are so kind
Amazing service, clean spaces, 10/10 would recommend.
Helpful, friendly staff. Very clean facility. I like the security -check in and check out with a code. Lots of surveillance cameras. Well equipped sales area for all your storage and shipping needs.
Very nice storage facility. Returned to this location after being at competitors. Glad I did. Marc the manager was very helpful in getting me moved in. I highly recommend this storage facility.
Great storage facility. Its well maintained, clean and secure. The staff is very helpful. Especially Cassandra. She is an awesome person. Cassandra is extremely knowledgeable, considerate, and helpful, always providing superior customer service. Whatever shes paid, its just not enough!!!
This is a great storage over the years I have used mini storage companies this is one of the best friendly and knowledgeable manager willing and able to help at every turn would recommend anytime
Great experience with Life Storage! We sold, bought & moved a daughter going to college back in & back out. Used well and found the whole process very easy! Thankful Life Storage was there for us.
Christina, the office manager, was incredibly friendly, helpful and professional. We needed a small unit for the month and she made that happen seamlessly. Clean and neat facility. Well maintained.
Marc has excellent customer service. Made my moving experience very easy. I highly recommend this place.
The new manager Daniel has been so helpful with all my storage needs. Great place if you need to store anything.
Staff exceeded my expectations. The specials are the best i’ve ever seen. Could never take my business elsewhere, highly recommended.
Thank you life storage amazing prices, gary was so helpful!!! I cant be more pleased. I will recommend life storage to anyone. Clean facility and caring staff.Thanks again
Moved from Minnesota in 2011 and called and toured several storage facilities. Contacted Gulf Coast Storage, Bonita and realized their location was a snap from North Naples. Spoke with Julie, the manager, who conveyed the confidence and professionalism I was looking for.Toured the facility, found it to be very clean, safe and offering climate controlled storage at a excellent price. Interviewed management in more detail and took a chance. The entire family accesses the storage unit at all hours and we all feel safe and comfortable. We really like that when we are there, we have the privacy of opening our unit with no one else around.
Great clean storage we recommend this place 100 percent
Manager, Gary was very thorough in showing the 2 different units I was considering, explaining the system and answering my questions. Gary was very helpful.This self storage facility is clean and well tended. I am in the climate control building and feel my belongings will be safe and secure.
The store manager was helpful with any questions I had and rental process was quick and easy!
Marc the store manager has excellent customer service skills and answered all of my questions. If you need storage, I highly recommend speaking with him at Life Storage in Bonita Springs!
Very quick & easy process, had a great experience with staff. highly recommended
Everyone is super helpful and looks very clean! Fantastic place!!
Excellent facility, very friendly staff, and economical.storage.facilities.
Christina was wonderful. The storage buildings are very clean and they gave me a great deal on my storage locker.
Daniel the manager is freakin AWESOME ! He was sooo helpful and nice ! Hes so cool ! Glad I rented from them ! Oh and Michelle is a sweetheart also !!