I recently purchased 2 new pairs of glasses from them in July. The process was quick and easy. The staff there are friendly and knowledgeable especially Francheska. She always remembers me and makes great recommendations towards selection of my glasses. Went back today and purchased prescription sunglasses and she greeted me with her wonderful personality and took my order. It is always nice to do business with someone who enjoys their job. I was in and out of there on a Saturday in less then 20 min. So I highly recommend this business and will be using them again.
Staff are very nice and friendly. They are wonderful people and place. They did told me to come back in short to picked glasses up.
We had an amazing experience at Vision 4 Less. We were greeted and assisted immediately. The service was quick and the employees were helpful and super friendly. I appreciate how quickly we were able to choose glasses and have them ready as my son had broken his last pair.
Did a walk in, staff was great..welcomed me and didnt take long at all to be seen..went back an hour later and picked up my glasses. I tried them on and had a quick adjustment on the ear pieces and was on my way. Thrilled I can see better
I came in for one pair of glasses and left with two beautiful picks, thanks to Trevor. He was a delight and a helpful hand with my selection. I’m an indecisive individual and he was very patient. It was so clean and welcoming there. I’m going to Vision4Less from now on.
I was able to schedule myself and my five kids all in one appointment and they were able to accommodate us. We were able to get an exam from their in-house optometrist and he was very thorough and kind to each of us. They had been very busy so we weren’t able to get our glasses done in an hour but I don’t mind one bit because the staff communicated the expectations clearly and our glasses we done a day earlier than expected. The staff were also very knowledgeable about our insurance plan and which frames would fit best with it to minimize our out-of-pocket expenses. I would highly recommend this location on Airline in Bossier, Louisiana and I can wait to do business with them again.
Excellent service!! Walked in and was seen by Dr right away. Had glasses and leaving in 36 minutes!!!
Went in to get glasses for our 2 year old and the lady helping us was beyond helpful and kind even though my child was screaming. Great customer service.
Vision 4 Less in Bossier City was an awesome experience from the technicians to the eye doctor to the people that work up front with the glasses I would definitely definitely recommend them and I would go again thanks for the great experience first time buying glasses
First pair of progressive lens in my glassesThey were so helpful in helping and instructing me on how to get adjusted from the previous bifocals
The staff who was there while I looked for my frames were professional and friendly. My glasses came the next day as promised. I have no line bifocals and everything fit perfectly. I’ll definitely be going back when it’s time for a new frames.
The doctor was super knowledgable and professional. Ms Theresa who helped me pick out my frames was super sweet and helpful. And my glasses were made in 54mins!! I highly recommend this store!!
I have been client of vision4less for 15 years. They do excellent work.
Friendly staff and excellent service. I recommend them to anyone.
They were so nice. I would go there again definitely again.
Smooth process with getting new glasses. Glasses were ready in under 30 minutes after the paperwork was completed.
Theresa was so kind and helpful. I will always use vision 4 less. So helpful and fast service
Could not ask for friendly service . Love how quickly serviced . I’ll be going here for our glasses all the time
The whole staff were friendly AND remembered my name .impressive.
Dr. Parker and his staff were absolutely amazing and this is the first time in years that I have seen clearly with contacts! No more blurry vision or halos around lights...my vision is super crisp and clear! I was a walk-in but was seen promptly, and he and his staff which included Kylie and Paige, were incredibly kind, helpful, and knowledgeable. Please forgive me if I left someone out because the entire staff was AWESOME! Definitely the BEST and most reasonably priced Optometrist that Ive ever visited. A+ service!
They were very helpful and made the experience very nice, especially for my first time ever needing glasses. I highly recommend!
The guy that helped me was great. Its my first pair of glasses and I have to wear bifocals. He helped me pick out the right kind of lenses for what job I have.
We have come to this location for years now. The staff are so helpful and very courteous.Today we got new glasses and got a phone call to come back to the store, they had accidentally overcharged us by $112 (simple mixup with insurance). But we appreciated the fact they were honest & returned our money to us.
So efficient... I love my glasses and I even purchased the cutest sunglasses: )
Every one was nice and friendly
I’m just like wow, here with my brother who had an appointment for 10:15am today, he made it 6mins before his appointment. Did not get called until his appointment time, that was ok but we are still here he just got called back to a room at literally 11:15am! This is ridiculous for an appointment, no empathy shown at all, completely nonchalant, had to go to them to figure out why he had not received his exam.
They were wonderful from beginning to end!!!
My Husband was so excited to come here from all the reviews. We get here an hour early and it was and hour after my appointment time until I was called back ! The workers was very rude and had no sympathy for the wait time. Thanks vision for less im never coming again
I already had my prescription and just needed new frames. Got 3 frames in less than an hour! Amazing service from everyone in store 😃
First, upon entering the establishment we were greeted and I immediately felt welcomed. Secondly, I was a walk-in so I knew the wait would be long and it was anything but. The guy at the window was very pleasant and friendly. Got me right in. The doctor took his time with my daughter (which isn’t easy) and was able to prescribe her the care she needed. Lastly, during the eye glass selection to the care was personal. LaShundra listened and decided on the best glasses to get. My daughter is a very active four year old. Best experience thus far even had conversations with people I’ve never met.
The wonderful sales lady that helped me named Jenny was not only helpful she Made me feel very comfortableI dont do well with the public and it was like a friend helping me out I will forever be c customer there
From ordering the glasses to the quickness of the order being filled to incredible customer service... this place in Bossier is excellent. I actually worked with three different people and they were all fantastic. Also for the first time ever and Ive worn glasses for over 20 years these glasses fit perfectly with a minor adjustment behind the ears.
When I walked into the building I was greeted like family and immediately taken care of. I hadnt worn eyeglasses in years but I felt the staff was very courteous and professional to me. This is how a customer should be taken care of in a timely manner. I am a nurse so the eyeglasses were a priority to me. Thank you. Sonya Tucker
Was really disappointed that the in-store lab was closed, but I did receive my glasses three days ahead of what was promised. Very courteous staff. My glasses were perfect. Am very pleased.
This was my first experience with glasses and let me say...from the eye exam with Dr. Parker to the entire glass experience with the staff (and I saw entire because it is hard to pick glasses), the staff was amazing. Very considerate and helpful. I am DEFINITELY glad my mom and aunt suggested them!!
I LOVE this office!!! Both sides! The Dr side and glasses side! I was really struggling with putting contacts in for the first time and they spent 30-45 min making sure I was ok and comfortable!! And the glasses side were quick and my glasses were ready in an hour!
I love how they interact with every customer. I went to pick up my glasses and it was a busy day, but they we so professional and taking care of every single customer. The general manager was very nice. I just love her attitude...i would recommend vision 4 less to everyone. Thank you all so much for taking care of me.
It’s so nice to see that good customer service still exists. The staff in the eye clinic are SUPER friendly and go out of the way for you. The are super knowledgeable, and the entire process is quite fast!The glasses section of the store is just as friendly. The crack jokes with you, give you their honest opinion about what frames look best on you, and just have a great customer service centric attitude. Great prices. Customer service that can’t be beat. It’s the full package. 5 stars. 100% rating. Will definitely be back!
Went to the eye doctor side first. Got the eye exam complete within a very reasonable amount of time. Took the script right over to the glasses side and was immediately greeted and shown some frames. Once frames were picked out and lenses chosen, we were told about two hours. Less than an hour and 15 minutes both pairs of glasses were ready. Upon picking up the glasses the employee offered to adjust the fit before we left. Great service from the doctor side to the frames side. Very convenient having both in the same place.
I was in a tight spot I lost my glasses while visiting my parents from San Diego Ca. My contact were bothering me and my appointment to get a perception was weeks away. I went in with my latest eye glasses perception the day before I was suppose to fly back to California and the staff treated me like royalty. I got not one but two pair of glasses. Now you might say that is normal but I am Active Duty Militay and I have the privileged receiving glasses for free. The friendly staff Acknowledged my situation without any badgering or hackling gave me options and a price that was so nice nice I had to say it twice. To add to the great service I receive in the front of the store the techs had me in and out in less than hour. Even more information to the story I live in a city where I had to drive a hour to the store on Airline in Bossier City La. For all my family needs I will ONLY SHOP with Vision for Less! Thank you so much. My mother and children have not stop complementing me on my not one but two pair of glasses. Thank you very much!!!!
The Dr and staff are very professional, friendly and helpful. We only use them.
I needed new contacts and glasses. I didn’t have an appointment, but I was able to walk right in at 9am and by 10:15am, I had new contacts for now (others ordered), 2 new pairs of glasses and was out the door. Everyone was so friendly and patient while I had been clue what kind of glasses would look good on me (since I don’t do the hipster look) thanks to everyone there!!! And thanks to the amazing Dr!!!
It was a quick visit with amazing customer service. I got my eyes checked and frames all within one hour. Also got a text when my glasses were ready for pickup. Definitely will go again.
I would HIGHLY recommend this specific location for your eye care needs! I went in with what I thought was plenty of money for my momappointment (I called ahead and asked the price for Out-of-State insurance). When I arrived, I learned I was $20 short for my exam and tried to cancel. They insisted they see me anyway and they would take care of the difference. How nice! After my appointment I went to pay what I could atleast and they refused to take a dime! Money is tight right now and they dont even know the extent of the blessing they just gave my family. I am horrible with names and cant remember the lady or mans name that helped me but Thank you again for your compassion and kindness!
I was a walk-in for the eye exam and they were going to be extremely busy. However, they completed the exam and had me next door getting glasses within about 45 minutes from check-in to finish. I forgot her name, but the nice lady who helped me showed me exactly where to find the frames I could afford. Although for the quality, even the highest price frames werent bad at all. Once I picked out my frames, I was told it would be about an hour. 30 minutes later they were completely done. As soon as I walked in the door they got my glasses for me. They gave them a final cleaning and they let me try them out to make sure they fit correctly and allowed me to finally see clearly. Im so glad I went there vs waiting until August or September everywhere else. All together I had the basic eye exam and got two pairs of complete glasses for about 140 bucks. And I dont have any insurance.
Wonderful and quick service!!! I went in to pick out some frames, and left with a smile on my face and a beautiful, elegant sight!!! The lady who helped me was so polite and kind, especially when the place was busy!!
Had a great experience! I absolutely love my new glasses and it was a good deal. Erika was such a pleasure. And all the staff were very pleasant and very helpful. Thank you so much for the care you you took of me!
Got years the BEST pair of glasses that fit the best in the last 29!! And got them fast. Was very pleased.
Everyone here helped me out a bunch. Super nice and wonderful to work with. Highly recommended and will be coming back.
I received an eye exam on the same day I ordered my new glasses. The eye exam was great and they took a lot of time explaining how my vision had changed and why I needed new glasses.I ordered my glasses and they were ready in a little less than an hour. Unfortunately when I try them I could not see clearly.Jennifer, the associate that was helping me, suggested I go home and try them on the next morning after my eyes had rested.That did not work but after redoing part of my eye exam and checking the glasses they found out that I had a slight prism in my old glasses that was not transferred over to the new ones.The end result was that they ordered the lenses I needed, adjusted them so they felt right and now my glasses are perfect. The assistance that I received there made me feel like I was their most important customer.
Friendly and knowledgeable staff, quick service. My glasses were ready in 13 minutes. I couldn’t be more pleased!
Jennifer G Management help me pick out my glasses. Answered all my questions when I first got their. She was very polite and professional with great people skills. She has a high degree of energy. She listened to my concerns patiently . She has a remarkable ability to make a person feel very comfortable and at ease. She was very reassuring and picked out a great frame for me . All the Staff are so friendly.The best experience I ever had at a eyeglass store and eye exam business. 10! Stars... no kidding great place. BTW my glasses got made it 10 minutes . Amazing! Thank you Jennifer and Vision4less SLF
I had the most amazing experience with Vision4Less. The atmosphere was friendly and fast paced. They greeted me as soon as I walked in and it was nothing short of amazing! I will be back for future appointments and will also recommend toto friends and family as well. Thank you so much for a warm greetings!!!
The rep that helped us has been there a long time . She knows what she is doing and really loves her work with people. You can tell. I work in costumer service also I loved her. My glasses take more time than others but they away come out right. Thanks so much.
My son came in and was pretty nervous but they made him him feel relaxed and when he got his glasses he had the biggest smile on his face and he actually love his glasses
Love this place! I got the insurance that is worth every penny. My dog ate my glasses and they gave me a new pair in an hour no questions asked. Now I have had a vision change within 90 days and they replaced them with a smile. Kudos to the employees all the way to the manager. I would give them a 10 if I could instead of a 5. Thanks for a job well done.
A wonderful experience from the eye exam to picking up my glasses!
Very helpful and friendly staff. Highly recommended for your vision needs!
The service was excellent. The associate was patient, kind and knowledgeable. She helped with frame selection and getting the best deal. They are the best.
Jennifer G Management help me pick out my glasses. Answered all my questions when I first got their. She was very polite and professional with great people skills. She has a high degree of energy. She listened to my concerns patiently . She has a remarkable ability to make a person feel very comfortable and at ease. She was very reassuring and picked out a great frame for me . All the Staff are so friendly.The best experience I ever had at a eyeglass store and eye exam business. 10! Stars... no kidding great place. BTW my glasses got made it 10 minutes . Amazing! Thank you Jennifer and Vision4less SLFairchild
Great Customer Service.Clean Clean & Nice Environment. Location has many frames to choose from. Check it out. Im sure you wouldnt be disappointed. I would recommend to anyone in need of eyewear.
We took my mother-in-law to this location last week. She is 85 yrs. old & in a wheelchair. We were treated wonderfully. Staff was kind, professional & helped with every detail. They assisted us with her special needs and went the extra mile. We recommend this store to everyone & we will be doing business here again. Thank you to all the ladies & Dr. Parker for your patience and service.
Excellent service, ladies that work their are very friendly and courteous.Dr.Kelly is very nice . The prices of the glasses are affordable
An honestly amazing experience, record time. I was done in no time at all with the exam, then in 15 minutes my glasses were ready to be picked up. Plus I get a year warranty on my frames :) very good 10/10
Erika at Vision4Less was AMAZING! She went above and beyond to help! She was so sweet! Our glasses were ready in 32 minutes! Much cheaper than anywhere else!
On vacation from NC lost my prescription sunglasses...not a good situation. Visited this place and they helped get my prescription faxed from NC, chose my frames, measured me and my new glasses were ready in 1 1/2 hrs. The staff is amazing, friendly and professional! A dream to work with this Vision4Less!! Thanks girls and the guys too!!
Friendly respectable staff. They know there products and their clients. I will do business with them only from now on. I was able to get 2 pair of glasses for two thirds less what I paid at another eyeglass center. Well Done!!
The staff was very friendly and helpful. We go in and out quickly and our glasses was ready less than 30 mins. Wow!!!!! I Would definitely recommend others to go there.
I bought a warranty on the glasses I bought. When mine got broken, I couldnt find them on a job location. I went ahead and ordered a pair & in the meantime, I found the broken lost ones. When I went to pick up the new ones that I paid over $400 for, I took the broken ones to get a refund with my warranty. All I got back was $59.95....Instead of a new free pair.
Got my eye exam and my glasses in less than two hours. They were kind and helpful. Definitely will recommend to everyone I know
Excellent service!! We walked in without an appointment to have my sons eyes checked and in less than one hour, had a pair of glasses ready. Everyone went above and beyond to take care of us!!
Everyone was so nice and helpful at this location! My Sales Associate Jamelah was sooo awesome! She help me find the right glasses for my face shape and I was able to get my new glasses the same day!!! I would super recommend this location.
Nice clean atmosphere! Everyone is always friendly and willing to answer all questions you may have. Dr. Kelly OD is superb with his examination. Ive been a satisfied customer for years.
They were great with my son! Jennifer was spectacular. The lady that gave us the glasses when we went to pick them up, was also so kind! We were greeted as soon as we walked in this store. It was such a pleasant environment, that my 13 year old son said, I like the postivity in this place. I would recommend!
They do just that....exceptional quality. I have had lots of experience with purchasing eyeglasses, and it is rare that they get it right the first time. Vision for Less has done this for me each time that I have been there (which is twice). I plan to visit again most definitely with all my future eyeglass purchases. Superb experience.
Was very impressed with the customer service. Glasses were made perfectly. I havent seen this well in many years. Jemia? Was the perfect associate. Even though business was packed, she made sure that I had her undivided attention even while helping other less trained associates. Would definitely recommend and will be returning in the future.
My go-to for eyewear! Dr. Kelly is always professional and kind. The young ladies providing customer service at Vision4Less are professional and knowledgeable. Affordable for the quality of selections available and ready in 1 hour. Great job!
Thank you so much. I love my new glasses. The customer service was excellent! Lashundra and Jennifer are the best.
Ran in on my lunch hour for new glasses and Jennifer G was amazing! She had me in and out in under 30 minutes and before I even got back to work there was a text saying my first pair was ready. Picked both pair up after work a few hours later. Highly recommend to anyone needing glasses. Selection is huge and associates all friendly. Bringing my hubby back this weekend for his new glasses.
The manager Jennifer was very knowledgeable about different frames, what frames complimented what face shapes and the different lense types they had available. From the moment my order was put in, it took approximately 15 minutes for them to complete two pairs of glasses. Everything was extremely efficient and I would recommend them to anyone.
Lashundra was awesome. She made suggestions for me to consider when buying my glasses, but never pressured me. The manager, Jennifer, Lashundra and crew are very friendly.
Awesome staff made me feel very comfortable.. Doesnt have that Drs office feel. Id recommend them for everyone.
Moved from out of state recently so didnt have an opt to see here. Took my daughter in as a walk in on a Saturday and everything went so smoothly. We were in and out in less than 45 min. Received a 2 text within an hour telling me both pairs of glasses were ready for her, and they adjusted them to fit perfectly right on the spot! Will be bringing the rest of our family here for now on!
Last year I didnt go to Vision For Less wasnt unhappy where I went.. went and got new glasses 4/7/19. Was so happy to see Jennifer she remembered me and knew exactly what I would like. Great customer service !! Will never go anywhere else learned my lesson.. Thank you Jennifer
I was greeted as soon as I walked it and the women there were very knowledgeable. Every one was nice and helpful.
Wonderful service. Great price and great work. Recommend this place to everyone.
Amazing experience and people! Job was done quick and my daughter loves her glasses
Great customer service everyone was attentive and I got my 2 pair of glasses in less than an hour!
Great experience I recommend this place for glasses and or contacts.
The staff at the Bossier City Vision4Less has always been amazing to my family and myself. There is another location across the river that lacks in most all customer service skills. I live quite a distance from Bossier City but I am happy to drive the miles when it means receiving great service and polite customer service!
They were kind and courteous! My wait wasnt as long as expected! I appreciated that!
Lots of frame options and price ranges. The sales person was very helpful and knowledgeable and I was done with my order in 10 -15 minutes. Came back and picked them up that afternoon. Just what I wanted. Thank you
The eye doctor was great at making me feel comfortable and explaining things. I didnt have anyone to help me pick out frames and one of the girls spent at least an hour with me helping me decide what looked good. Definitely going back!
Great experience! I have used them for many years but this was the best one. The lady that helped me went above and beyond to get my glasses and sunglasses done in a timely fashion. I think her name was Jennifer and she was extremely knowledgable, friendly, and had been there 14 years. If she isnt the Manager, she should be.
Great prices, great service, quality product. My glasses were ready within 30 minutes. Awesome 👍
Had a GREAT experience with Cheriea. She was helpful and friendly and went out of her way to help me. Their selection of their often advertised 2 for 38.71 is, however, EXTREMELY limited. And I do mean EXTREMELY. For the womens frames its like 2 rows of glasses, and several of those on the rows are the same glasses.
I spent $161 on single pair of pretty decent glasses plus $65 on the eye exam. Ive had them for a day and my vision seems as blurry today as it was yesterday. They advertise $38 on 2 pair but the selection for men in that price range is horrible. If you could in fact pay $38 for glasses that fit. The only reason I give two stars is the nice staff.
The technician that took care of me was very knowledgeable and courteous to let me know all options on getting a new pair of glasses. I would recommend Vidion for less to everyone looking for glasses. When it was all said and done I had two pairs of glasses for one price.
I was in and out in less than 30 minutes. Great customer service. Really good with my son.. will definately be back.. loved it
Great price, service, and product! It’s so nice to get your glasses on the same day you order them! Jemia was very patient and professional.