Tubbs has to be one of the top best place to shop. Every time I go in I am quickly assistant with an associate that is eager to help me find the things I need. They are friendly,curtious, And makes me feel like they truly value me as a customer.
I walked in looking for a set of small metric screws, in seconds and older gentleman took me to exactly the size set I needed and help make sure I had the thread type and size needed. I was in and out in under 5 minutes! Probably the best experience I’ve had in a hardware store!
Ask if they had King Cakes yet. Ans. No We will get them on 20 Nov. I replied.. Ok. How about the Benton store and got SNAPPED at. NICE Store. Was going to buy some other items...Until Red snapped at me. To Bad. Their Loss.
First time shoppers, really enjoyed looking at what they had to offer. Not going to lie, I have heard great thing so I was excited to finally have the chance to go in and look around! The lady who checked us out was awesome. However, Been thinking about buying a new mower. But, it will not be from here. We were asked 7 times in 15 minutes if we needed help, and if we were sure we didnt need help? 3 times by the same guy! I honestly would have bought more if I didnt feel so rushed out the store! NO, WE ARE JUST LOOKING FOR THE 7TH TIME.
Amazing store! Fantastic service. A must see for travelers. Not just a hardware store. Its filled with purple and gold, LSU, designer kitchen trends, apparel, gift wrapping, and king cakes to die for. 💜
We have purchased (2) new mowers from Randy over the past two years. We were treated like family each time. I highly recommend Tubbs for any and all outdoor needs. Their team is AMAZING!! I highly recommend!!
My dad use to help Mr. Tubb and I even came along a few times to help. So with that being said..His word is just as good as his merchandise. Reliable.
This is by far one of the best places I have been. The people who worked here had the best customer service I have ever experienced. Met Don, couldnt believe he was there on a Saturday. Decided to buy a grill, they helped me load up and talked a bit they didnt seem like the normal experience at other places Im used to where I feel like I was bothering them by being there. If I had a question, it was easy to find someone. Overall, if I could give over 5 stars I would. I highly recommend this company. Don whatever you are doing with your workers continue on this way. This was an awesome experience.
Excellent customer service, lots of products. Went in to replace my edger blade and ended up buying a new mower! Friendly and knowledgeable staff. Great job 👌
Great place, friendly people and superb customer service.
The merchandise in store is very cool, some things only found there. The issue is renting equipment from rude, impatient, non-communicative, ill-mannered, not so knowledgeable nor informed staff. To not cause an uproar, I have chosen to not publicly name (call out) this individual. This individual caused our rental so much unnecessary stress! Not to mention we, and our 3 children, were extremely inconvenienced; Which could have totally been avoided, had we been given appropriate information, and not mislead or misinformed!!Should there be a next time, I would rather call a plumber, and spend $100s, vs going there to rent anything, ever AGAIN!Good luck to you all that need to rent equipment from there!!**To reply: No, I did not know who to get in touch with...and honestly, more times than not, it just is not worth dealing with when the situation will not change😥
Mr Don is always cordial, and helpful.The entire staff act like they enjoy there jobs!It feels like small town America Everytime I walk in the doors, like a time machine takes me back 50 years.In a time where big corporations are gobbling up small town America and making empty promises its extremely refreshing to see a place like Tubbs hardware!!!!!Thanks to people like this who tow the line.
I love going to this place, I get some of the best advice, Staff is well informed, And I also like the zodiacal music, Keep up the good work and Im gonna keep coming in
I had a terrific experience with Tubbs staff. They were professional and old fashioned nice... I will use them and recommend there business.
Always love looking around. And big purchases I always make there. they always stand by their products
What a nice change of pace from the big-box hardware stores.Helpful staff, large selection of garden items, and interesting and unique Cajun gifts.Additionally, they also repair small engine and lawn equipment, a service thats hard to find now.The staff truly makes this business, and they hit a home run with their current team. Highly recommended.
We only went for the gift shop side of the store, but it was great! Cant speak for the hardware side, but its a fun store with a very friendly staff and good selection of Louisiana and Mardi Gras trinkets.. Worth stopping in at least once!
The Bossier store was awesome service! The boss and staff were very helpful and friendly. Highly recommend the Bossier location.
Doc made my search easy. Good to see Jessica also.
They were nice and had what I needed at a great price.
Love this local shop!! Amazing customer service and selection!!!
Very helpful staff, great parts department, lots of extras
So my wife and I was in the area visiting we saw Tubbs Hardware on a billboard. We decided to go there because of the last name Tubbs. Soon as we walked in store great Coustomer service. As we walked around the store a guy walks up and introduce himself come to find out it was Don Tubbs we actually had the same First and last name..Don Tubbs is a great Guy!
It is always an amazing experience when you walk into an establishment to be greeted by the owner themself. The store had more than what I came for. When I purchasing what I wanted, my children were given complimentary moon pies! I was thanked for giving them business even though the store was thriving! I had purchased a few heavy items and the cashier was adamant that someone help me to the car. I assured her that I was okay and then none other than Mr. Tubbs helped me out to my car!! I am always very pleased to give local businesses my business, but I will continue to give my patronage to Tubbs!!!
Always love Tubbs for all things Mardi Gras/Louisiana!!!
Had to have new house keys made...... noticed a variety of food in front freezer..... alligator meat....meat pies... Down home pork sausage ... crawfish pies and more ♥️
Great assortment of products from nuts &bolts to coffee. Very friendly and helpful with anything. Highly recommend.
I found Randy to be very friendly. I had to call him several times back to back and he didnt seem bothered. I went up there and he was just as nice. The cashier that checked me out was very nice also. I would shop there again
Lots of neat things.
Very pleased trip, very nice people working there too. Had a great time there !!!
I love going here. The staff is always ready to help and they have almost everything you would need. Support local businesses like these.
Found everything I needed and then some prices are a little high but they usually have what you need
You have to go to a hardware store to get a great king cake. - Don TubbsThis place is Louisiana’s hardware store, Cajun gifts superstore, and has Mardi Gras gear all year round!Locals and visitors both need to visit here regularly to see all the new items they get. Visit them on Saturday mornings for an extra-special treat!
Extremely helpful staff and decent prices. Went in not knowing what exactly I needed for a propane regulator and got the best customer service I ever have in my life. Ill be back for anything i need that they have.
Very nice place and people are very nice helpful. I was from put of state wis here I would go bad there again .walked out 200 later.
Definitely not very friendly and king cake was absolutely dry. Ive heard that before but ignored it and boy should I have listened. Nobody at work would eat the king cake so it got trashed.
Not the cheapest place to do business but the staff are excellent at what they do and your money is staying in the community.
This place has some cool souvenirs and WONDERFUL staff. We were heading home from Louisiana back to Austin Texas yesterday and was looking for something for my mother and wr found it. They have lots of Mardi Gras stuff and cookware and trinkets. Plus has hardware stuff. I enjoyed it but most importantly the PLEASANT STAFF. Thank you for being so kind as we had not had that luxury half our trip.
Very helpful 👍 got everything I needed in one stop and got all the help I needed thank you
Pricey but has Mardi gras items.
Love everything in this store. Makes me want to learn how to DIY.
If you need it, they have it. Great hardware store with friendly, knowledgeable staff. Best King Cakes in Shreveport too!
Very friendly staff, a unique hardware store
Lots of cool stuff but they are high on there prices.
Love this store. The people are very nice.
Rented a tiller. Fantastic experience. Great customer service.
Great place to shop. They have everything you need and then some. 😀
Never fails, I run in to grab one thing and find so many things I just have to have!! Love Tubbs!
My lawnmower stopped working yesterday, 11 months after I bought it. Don at Tubbs Hardware and his staff had it fixed in 30-45 minutes. And guess what, I am the reason this mower stopped working. Water in the gas tank. I am so happy I decided to purchase my Toro Lawnmower at Tubbs. Locally Owned Businesses are who we must support. Satisfaction Guaranteed. Prompt Service. Friendly Employees. Technician Jimmy is on his game. 5 STAR SERVICE. LOCALLY OWNED AND OPERATED. SATISFACTION GUARANTEED. Im a happy customer.
Christmas time meets the Bayou, love this little store, so much to see in such a compact place. Always nice to stop there.
Anything and everything you could possibly need 🐊⚒️🔨🛠️
One of the coolest hardware stores in the area! I have need odd parts, bolts, screws, etc.... over the years...something specific, but not wanting to have to purchase a package or set of the ONE item I needed. They seem to always have the right items on hand. Their king cakes during Mardis Gras season are quite tasty as well.
They always help you out even if it is not what you need that they have. Help me out this time it was great. Wonderful price!
I love the in-your-face type of service you get here! Every time I go in to go by my outdoor equipment for my Construction company OtcOnTimeConstruction.com or my lawn equipment they always come up to me and say Hey you need some help! Thats the reason I go back! Also they have a lot of great Cajun products here! I highly recommend this place!
Friendly staff, best hot sauce collection in north Louisiana.
Very cool place. More hardware than cajun gifts but it IS a hardware store. LolThey have everything you could need, check them out.
Tubbs has provided advice on how to solve several repair challenges on my lake house. Often, I buy the wrong product at the national chains because there is usually no knowledgeable person (with some exceptions) to advise me. Two of the Tubbs staff in particular have given me the right guidance ever time and saved me money -- expert service is their advantage and the big stores cannot compete with great service.
Your treated like family and staff is always their to help with best customer service Im shreveport/Bossier City...they have knowledge on all products in store... We have been shopping with them for generations!
They have an absolutely mind boggling selection of hardware and lawn & garden supplies. Plus, the Mardi Gras area has everything from bulk beads to clothing, and the best king cakes in the Arklatex!
Great sales and service store !
This place is awesome!!! Super friendly folks.
Disappointed twice now. They have not had what I need in a hardware store.
Great people, kind curtious helpful and have everything we need, as plumbers sometimes we need to rent equipment for a job and they always have it . Thanks from Autumns Plumbing Repair LLC John & Rebecca Foster
Enjoyed shopping there.
My Favorite TRUE Louisiana Store - with unique items, cajun gifts, food items, cookbooks, cooking stuff for grilling and cooking stuff for ladies too! Hardware store for the men and cute stuff for all your friends and family. It is family owned and operated with a TUBBS in the Store. During Mardi Gras Mr Tubbs has the largest selection and also carries the best king cakes in town. If you are visiting or local please stop by his store-its a destination experience.
I love Tubbs, great LSU and Saints gear, as well everything you need for the Big Green Egg. The Cajun side of the store is everything you would need for Mardi Gras. Highly recommend them. Kudos!!
I was rushed off the phone by Don Tubbs himself when I was in search for a replacement solenoid off of a Briggs & Stratton engine. He cut me off several times, claimed he didn’t have the part, and made it clear that I was less important than the customers in the store. I ended up calling the location in Benton. Turns out, they DO SELL the part, and I picked it up from that location when I was in town again. That was the first and last purchase I’ll ever make in a Tubbs hardware.
Awesome service and products
Love to shop here. LOTS to choose from, friendly staff, and quality merchandise. Dont let holidays pass without visiting.
I just had the best experience in years shopping. I had forgotten what customer service could be. I will be back. An on top of that they have the shelves stocked.
Great people! So clean you could eat off the floor! So organized!!! If they don’t have it they will get it! Their King cakes are awesomeDon Tubbs cares about his town and peopleFeeds all first responders on certain holidaysDoesn’t get any better than that!
Rented a chainsaw and it ran great with no problems. Reasonable prices and great staff.
We will definately be back! Unique gifts and KING cake!! Staff was super friendly!!!
Cool little place, wish I could afford more here
Just had to buy some heavy duty bug spray, professional grade
Best King Cakes you will ever put in your mouth.. hands down!!!!! Awesome customer service.You just don’t find stores like Tubbs Hardware with the selection and service that you receive here. It is definitely NOT your ordinary hardware store.....it’s much more and extra extraordinary! Even if you are an hour and half away like me...it’s so worth the drive!! Something for the whole family there! Thank me later!!
Quite the store. Reminds of a General store. Quite the variety of merchandise
Tubbs Hardware is awesome. Excellent customer service, every time I visit, from people who know their stuff. When I was in there last I was looking for some thing they dont carry (hard to imagine since the carry almost every hardware item imaginable). Mr Tubb heard my request and spent 10 minutes himself helping me find a way to fix my issue.
My husband is a true Cajun, so this is our go-to store for his lawn mowers, trailers, cast iron cooking pots, amongst many other items, including all things Louisiana! Tubbs has that old fashioned, friendly customer service! Everyone in there is helpful and knowledgeable about their products.
Would not buy a table leg from these people, bought a hose nozzle would not spray as advertised, they would not return $$$. I was going to purchase a pk grill from them, but will find another place to purchase from.
Pleasant, helpful, and knowledgeable staff.
Didnt have in stock what I was looking for
Walked in to look at a mower, walked out with a new zero turn!! Friendly staff, clean and fully stocked. Love how friendly they were. Shout out to Jimmy my sales rep who took care of me from start to finish!
I love how friendly this place is!! The store is always clean and smiles everywhere. I won a king cake one year and it was the best one I had ever had!! Awesome business.
They have the best souvenirs and nobody beats their King Cakes!! Everyone in there treats you like you’re family or friends! And I do go in there for hardware items too. Everyone is knowledgeable! Love Tubbs!!
Great customer service
Just saw a video of the owner I guess looking to hire help. I’d never work for that place after seeing what he said. And I’ll never buy anything from them ether.
This place is great for when i need souvenirs to send to my family from out of state.
They are great when you are purchasing their products but you better take it elsewhere to get it service . When you call and check on your item after a week you get told to check back in a few days since they havent gotten to yours. So just know that if you want to have preventive maintenance done it may take a couple of weeks. If I wod have known this is exceptable to them I would have gone elsewhere to spend my mone .
Great place and friendly service. Mr.Tubbs is very hands on and always willing to help you. Dont forget to pick up a couple king cakes while you are there. His king cakes are the best in the city hands down.
Great staff. Great service.
Everyone is friendly and makes you feel welcome.