Its a chain store selling a variety of goods, stationery, clothes, home wares, etc. The one in Newbury is nice and spacious, as well as a custom embroidery station where you can choose an embroidery pattern/letters for a shirt, towel, tote bag, handkerchief, and others. My favorite item from Muji has always been their pens, they write very smoothly and make a perfect addition to any students pencil case. The prices are somewhat mid-range but I think its a store that has something for everyone.Just be careful visiting during the start of school months (late August/early September). We visited during this time and there was almost nothing on the shelves. Its a very, very popular shopping spot for new and returning students. Otherwise, its a great store to browse and shop at!

Embroidery wasnt opened, which was what I came there for. Be aware that the aromatherapy section might attack you throughout the shop... the day I came it smelled like ginger.Got 3 pairs of socks for $10. Pretty good deal. Other than that, rather disappointed. My expectations were way higher.

All in one. Vans, nike, Dr.Martens etc

Filled with great, clean, friendly staff and quality goods. Would highly recommend!

The atmosphere changes immediately as you step inside, very relaxing. Products are all high quality, with minimal branding, making for a pleasant shopping experience that is not overwhelmed by too many choices. Love the stationary here!

For a jackedass street like newbury, this place is sort of a diamond in the rough. Instead of dropping all of your money and going outside to see ypur car being towed away for parking, youll only spend a little bit ( your car will still be towed though, thats not their fault)

The shop is spacious and well organized. Price is more reasonable than in Europe but still higher than in Asia.

Simple..modern. and proper price

Love the minimal design with Muji products, friendly staff, never have a problem whenever I visit

Nice brand and products but the service at least in this location really has a lot of room for improvement.1. They have sales going on but ads dont describe the sale coverage clearly. So when you ask if an item is on sale and it tuns out its not, the staff will look at you and ask in an unfriendly tone:Are you sure its the same item? Of course Im not sure! Thats why I ASK! I was the only customer at the cashier so no excuse for that attitude.2. They currently close at 7 pm but stop letting people in when I arrived at 6:50, even if explaines that I already know what I wanted and just wanted to grab and go. Had to make anothe trip downtown to buy what I needed.3. They offered to take things out of the box for you when asked if there is a way for better carrying the bulky item, but without telling you that it cannot be returned or exchanged once out of the box (evening with the package bag on). They dont tell you with the price you can order online and get free shipping and dont have to worry about transporting it.4. Also they dont mention there is a certain color online when they dont have inventory in store.Anyway, its not like the staff are bad or with ill intention. Its just that the way customers are treated are just sooooo inconsiderate, especially when its coming from a Japanese brand.

Clothes and assorted bathroom, office, and kitchen goods. Nothing plus size in the clothing. Some furniture items. All well made.

Such a nice store with great products. I could spend a long time just browsing. I highly recommend their pens because they write so simply and smoothly.

A great unique little store. Tons of cool little household containers and organizers. Its a new experience if you have not yet been.

Always a good experience coming to this location. Friendly staff, clean store, and easy to navigate.

Such a cool store. Its much less expensive than you would expect. I got a little porcelain teapot my girlfriend loves and found tiny reusable tubes I plan on using for backpacking (only $1.50). Also get a aroma vapor maker, or whatever theyre called, they give a wonderful ambiance to a room.

If you are in the area, this is a must stop shop. They have a great selection of pretty much everything you could think of, ranging from stationary to clothing, and household items, you will find something you need (or want). They have a great selection of pens, pencils, markers, etc. Which are a favorite among the students in Boston. Muji also has an expanding clothing section, many of the styles are similar to Uniqlo. Staff is very nice and welcoming.

This was my first time shopping at MUJI and I dont think it will be my last. They have a little bit of everything from pens and paper to suits and ties, all at really good prices. I ended up getting 3 t-shirts for $24 and they seem to be good quality. Nice store.

Very cool lots of interesting items wanted to buy it all

I love this store!

Has wide selection and always organized and well stocked. Did have a very offputting cashier. I walked up because no one was at the counter and the cashier yells he was helping someone else. The customer walked away and grabbed another item. I backed off clearly not trying to jump the line but how was I suppose to know? And why yell at customers? The other customer apologized which they didnt have to! Anyways, I avoid going in if I can or try get a different cashier. Totally different from San Francisco; very helpful and polite. No one bothers me in the store but they also dont ask if I need any help.

All the things inside are very nice I love them. When you enter you want to buy everything.I really love it.

Great store. I love their notebooks and pens. The price is very good for the quality you get.

Has nice cotton pads and stationary. Clean environment with nice employees

Overpriced and I got the worst umbrella here for $25

Difficult not to buy every color pen they had! Small stationery section, but cant complain as it is the Japanese equivalent to Ikea 😂

Great store!!

Very expensive, but the store is lovely and the staff is awesome

This store is a very clean, organized store. Have a wide variety to products they sell. Unique wooden kitchen ware . I really enjoyed just strolling through with my wife. We bought a shower product

I love muji in general, and this is a fantastic location. Importantly, they have a full set of stamps! (I once walked across Berlin just to get to the other muji because the first one didnt have stamps)

This store is extremely clean, organized, attractive... Everything about the design and quality is top-notch.

Great store! Good collection of steam fragrances

You could easily spend 1 hour and find some nice stationery stuff or home goods of good design. But the service can be improved. I am a loyal customer, but I am so disappointed today, one of the non Asian staff was so rude to me.It is a quiet Friday evening when I did my last shopping for paper notebooks and kitchen tools. The cashier as Register #3 may be named Da***nn was impatient when I showed the promo code from a text msg. I understand it is late and almost 10 min before store close. The cashier was not well-trained and seams not willing to apply the discount code or even didnt know how to authorize the promo code. Please take some time to train your employees.

Super basic overpriced stuff...its great quality if youre into that

Same MUJI experience around the globe.

I always have to stop here when I come to Boston. Great merchandise always walk out with a purchase .

Good selection of different Japanese products.

Calm, clean, organized, everything you expect from Muji! This one’s a bit small and doesn’t always keep items in stock, but it does well in having the popular items and all the stationary. I didn’t find the aromas too strong or any of the display items in poor condition. The sales associates were helpful as well! Love returning to this one.

Amazing little shop

It’s Japanese minimalist lifestyle products which is so cute as an idea but pretty pricy. Their pens are a must-have!

I love the aesthetics of this place. Usually come here when Im in this area to browse and get essentials.

The inventory for some products is too low or no back order for items have sold out. Probably because of the pandemic? Wish the operation could get back to normal.

Large store filled with home goods, furniture and clothing

Good for buying souvenir in Boston

Neat and organized, but didnt like the perfume section. They put up multiple fumes to show their product, but some didnt smell nice when mixed

Think Ikea prices and quaint Japanese inspired products. I really liked their crockery. The quality of their clothes is very nice- I bought 2 shirts as gifts and both the guys have worn it several times.

Pretty good

This store is very cool and gives off an ikea vibe. I went here looking for clothes and walked out with a travel pillow, potted plant and strawberry filled marshmallows (which didn’t survive the way home). The cashier was very friendly and the prices weren’t bad at all.

Very nice experience at this place. There is a staff named Mackenzie who was very warm-hearted. Ive just moved in to this neighborhood, so I bought a lot of things today, she did even helped me to carry them back to my place, which is several blocks away. Nice talking manners and professional.

Very unique store for many items related to students or artists inside us. Great clothes and very comfy. I was feeling excited as a high school kid when looked at the Kel pens books etc...will go again definitely just to browse and learn more..

The best example of cheap stuff done well Ive ever found. As a big stationery nerd, muji has replace my pens, notebooks and all other supplies at a third the cost of other brands. They also have a variety of containers and other home goods, all unbranded and spectacular for the cost.

Incredible selection of Japanese designer style goodies. From home to office to snacks, and almost everything is reasonably priced. Staff are very friendly too and things are fairly easy to find. It is funny to see Japanese tourists shopping there though, but that tells that it can be trusted. It is like a mini department store.

Great diverse selection here. Always love coming in to new an array of merchandise and friendly staff. Jaime (the assistant store manager) is always so kind and helpful. I can’t say the same for the store manager, I have never seen them. I hope MUJI upper management realizes how vital Jaime’s presence is to their success at the Boston location, and give him a promotion, or at least a raise, for his endless hard work, his limitless customer service, and constant care for customers. He truly is the backbone of this store and I would hate to see him not get what he deserves for his efforts.

Delightful store with a very helpful staff. A larger variety of quality products designed originally in Japan. Storage, stationary, and essential oils are the main attractions. Expanded apparel section with each visit.

Stopped in for the first time recently. Fun to browse. Picked up a few items that have been great addition to my home. Clever and cute, well made stuff.

Functional minimalism

Great Home products

First time ever being in the store and my eyes were opened... absolutely loved the aesthetic. Very modern and clean. Even nice to go to and just walk around and relax; the seats throughout the store are for this purpose!

Great shop,From pen to Bed

I always like MUJI, I like its culture, products, everything. I am a loyal customer, but I am so disappointed today, one of the non Asian staff was so rude to me. He is a bit tall and strong than other staffs. I wished I have asked his name. He didnt want to help me at all, he was very impatient, and just want me to go away. Japanese people are alway nice and polite, Japanese companies are well know of doing things seriously and taking their customers seriously, I dont understand why MUJI hire a staff that is so rude and impatient. I am so sad that I being treat that way.

I live the aesthetic of all the products in this store; its a very simple elegance. price tag can be a little high on some items though, so be careful!

An unexpected find. I dont frequent Newbury St often, but found this place and fell in love. Simple, quality, and fair priced garments that fell more into the style category, rather than the fashion that typifies Newbury St establishments. They also have some great home items and adult coloring books. I removed a star because they dont do gift cards and the gift exchange policy is non existent. You have to exchange with original credit card.

Most incompetent staff I’ve ever seen: purchased a toothbrush stand, payed for it, asked the staff to put them in my shopping bag from Uniqlo, and surprisingly when I arrived home, THERE WAS NO TOOTHBRUSH STAND IN MY BAG AT ALL.He even stamped a final sale on the receipt to let me know that toothbrush stand is not refundable so he definitely knew that I purchased it.Next time MUJI can just say sorry they don’t put their products into competitor’s bag, that would be much better than pretending have sold them to the customer but actually don’t give you what you payed for. Thieves.PS. The Toronto flagship store is way better.

NYC store was great, however Boston treated me like an old man that didnt belong and wasnt welcomed. Nice store if youre under 30.

A one floor MUJI with a very large selection in everything relaxing. MUJI stocks clothing, home goods/furniture, teas, snacks, knick knacks, writing tools, stationary, and also diffusers. This store is a very relaxing store to be in and browse. The prices can be a little higher than similar stores, but the quality is also usually higher.

I bought one of the larger acrylic drawer trios for my desk. It was completely cracked on one side but I didnt realize until I got home. When I went to exchange for a new one the next week the store manager told me there were no returns. He asked if I knew it was broken when I bought it. I told him I hadnt realized and just wanted a non-cracked one. He agreed after telling me they wouldnt normally do this and not to expect it again in the future.

Oh my lord the incense is way too strong in there. If the line werent too long, I would have held my breath, grabbed the gel pens, paid, and bounced. Please stop burning those incense sticks/oil/whatever it is right smack in the middle of the store.

I love mooj, but if you have a service animal BE CAREFUL... Im not sure whats going on, but every time my dog walks through the areas with the diffusers/aromatherapy (two of them, you cant even use the store without passing one) he starts walking diagonally and almost falling over like hes having some kind of neurological symptoms. who knows which essential oil is having the effect but regardless, i recommend exercising caution if youre ever forced to bring a dog in here.

First time I visit a Muji store. The vibe is so relaxing I just wanted to sleep here. Great products especially pens and home goods. Spent $47 on pens only.

They have a students/faculty sale promotion going on and I love the quality of their products. Point is, just go inside and youll know what I mean.

Nice stuff but overpriced

Amazing place. I always love to come in MUJI and find all the Japanese varieties. Im in love with the brand and the workers are super nice too!

Back to college shopping!

Beware the return policy. It starts out like any other retailer: “Merchandise may be returned within 30 days from the purchase date.” However, it goes on to classify most items as FINAL SALE despite lack of in-store signage or labels indicating as such. Example: soap dispensers are classified as “personal care” at MUJI. The categories they list are very broad and can be widely interpreted to essentially bar any item from being returned. Overall a very shady policy.

Amazing place. Love the pens that they have. Definitely saving for those bean bags. They are so comfy

The store was busy when we went, but it didnt feel that way. Customer service was great, and the checkout line moved super quickly (even though it was a long line). Quality of the items in the store seemed good. I purchased essential oil and it seems of good quality. My boyfriend bought a few home items which we both thought were nice. My only complaint was that they were out of a few items (but I wanted those chopsticks). But given they just opened Ill say they might of just ran out due to high demand.

Nothing is returnable. Sealed bag with tags still hanging? No, not returnable. You touched it, sorry, not returnable. The moment you put pay for it, its non returnable.Always pay with Amex or some credit card, not debit and dont even think about cash.

A very relaxed and welcoming environment.The staff talked amongst themselves primarily while restocking and cleaning, but immediately directed their attention to customers when asked questions or checking out at the registers. Staff I interacted with were were friendly and helpful.Store was clean, organized, and was scented by the demonstration air purifiers.Prices were low and affordable, considering the brand originates in Japan. For example, I bought a 1 thick blank journal with thin pages for $3.50, a 100 loose leaf paper pack for $2.00, and correction tape for $3.50. The most expensive item I bought was the pack of 12, 0.5mm gel pens for $12.00.Overall I enjoyed my shopping experience and cant wait to go back!

One word: pens!

I love Mujis design. Simple lines, harmonious, clean. The atmosphere in the ship is very relaxing. Some products are too overpriced though

Great selection of useful and well designed home goods.

Very comfortable shopping experience. You feel that you can take your time. The items are beautifully designed and they are all useful.

Ikea but so relaxing. They have really cute mini things, great journaling things, awesome clothing and toiletries. Such an amazing place! Love everything even the snacks

Love this Japanese store where you can find home decor items, clothes. Socks and travel goodies are especially nice! The Boston store is bigger than the NY one....

Sleek and minimalist. Ive been many times for odds and ends since I moved here. Also, great pens!

Love Muji and their minimalist aesthetic and interesting products. This is a great location of the store with lots of selection of stationary, diffusers, some furniture, household goods, some clothing, etc.

Cool store with a fun and unique mix of inventory, from a huge variety of stationery items to basic storage items to clothing, fragrances/diffusers, cleaning items, etc.

Not gonna lie. I adore muji, but that the double zip was removed from their hoodie is a ceilingcat damned (pennypinching 🙊) travesty.The staff are always super awesome (5 starts for them). The return policies are a painfully exquisite taste of Japan!I can imagine adding fifth star once the double zipper returns.

The variety of products is large. Clothes, household items, furniture, beanbags, vaporizers etc. The style is soothing and minimalistic. Thats basically the common thread across the products. If you are into that then you can really spend hours browsing and compiling your shopping list.

A minimalist Japanese store with some very unique item for household. The furniture is specialty designed for small places.

Great selection, pleasant style in good taste, and the shop itself is nice to be in: its fragrant, good-looking, and offers comfy couches for your company to lounge in while you shop.

Minamalist Japanese design. Great store for basis clothes and home decor

An ideal place to satisfy your stationery fetish. They have a myriad of pens and papers and and miniature office supplies. My favorite: tiny mechanical pencils.Clothing, homegoods, aroma therapy, Japanese snacks, travel items - all so sensible.Items have prices in yen, but sadly, you have to pay the marked up USD price.

Awesome if youre skinny. Home goods are great but expensive

A favorite store of mine from Japan. Happy to see it spreading to other countries. As always, nice quality products at a reasonable price.

Smart clean space with cool and useful products. best toothbrush holder Ive ever seen :)

Great shop for all the home and travel essentials a minimalist needs in life.

Decent and a bit expensive, just is every MUJI store. Worth checking out.

Really great stuff, clean, but the stuff can be very very very expensive. Its hard to afford anything for your normal shopping. I would only go here once in a while to treat myself, and usually only after there is a huge clearance sale.

I LOVE this store. The perfect experience of Japanese minimalism. Great for shopping everything for your place.

I love this store. Its all super simplistic and aesthetically pleasing, and the store smells nice thanks to the essential oils and humidifiers.