Great selection. Nice staff, knowledgeable and quick. Always have what we need.

Products are good quality but we’ve found the service to be incredibly slow 2x. We received good service when in the show room to discuss options but the follow through to actually place our order was incredibly slow. Over a week just to see the order details and that was with daily follow ups including phone calls and emails. There are no prices shared in store so you have nothing to really work off of until the clerk sends the order info. Do not recommend this location.

Fast, friendly and knowledgeable staff in a fully stocked plumbing supply house

Slowest and most expensive supply house in MA. The only reason I gave it two stars, instead of one, is because their shelves are fairly well stocked. But, I do not recommend going there.

This supply house has everything for plumbing & HVAC equiptment, tools & fittings with convenient self serve open floor plan and location. Unfortunately they literally charge me double here using my account so I use my buddies account with higher volume get realistic pricing

Outstanding

Great place. Brought a friend to check it out. I bought all my bathroom items from FW

Today I visited F.W. Webb. Its been an anticipation of mine since I found out I get to remodel my now fiancés bathroom. I walked in to the showroom and there was no one there but two sales women, Doreen and Catlin (I think thats her name). I expected the nice courtesy of being greeting and bombarded with questions about the remodeling that I was taking on myself. When I explained my project to the first sales person she told me that she has an appointment that was soon to arrive and will get me started with someone that can better assistant me without interruptions. The next sales rep was Doreen. I can say she was very pleasant, however the service was very rushed and I didnt feel that her attention to my remodeling questions were slighted. She didnt offer anything to help me or ask about the project. I was very disappointed and further more I took the time to take pictures of my project and printed out the Planning Sheet that they have online and she didnt care to ask about it. I will not be using F.W. Webb in any of my projects now or in the future.

Great customer service and support

Sometimes you get what you need

Staff very friendly and knowledgeable

Could be faster checking out

They did not find what I was looking for

Very unfriendly, they need to fire that old cranky guy

Sales people are ok but not very helpful

The prices are outrageous. I dont know why people go there

The waiting time is unbelievable.

Love this place

Gd service