user
Coastal Climate Control
4831 Tesla Dr #H, Bowie, MD 20715, United States
Appearance
Coastal Climate Control

Comments
Th
Review №1

Coastal climate control is the best. Maureen, Gretchen, and the rest of the crew are awesome. They helped me fix my boat refrig and were extremely patient working thru the possible fixes. Thanks for your help

Ra
Review №2

I must frame this review in light of the pandemic. Jeannette and I drove to Coastals Office, calling on the phone we were introduced to Maureen. She explained their new policies so we placed our order through the glass, paying over the phone, and the refrigeration unit, ducting accessory, and solar charge controller came out through the front door. Maureen was a jewel, helping us every step of the way.

Re
Review №3

These folks will bend over backwards to make things work for your systems. They have the critical parts and they know how they work. Great customer service. Nothing in life is perfect but with integrity, knowledge and patience you can solve the hardest problems.

Rh
Review №4

I had a fabulous experience purchasing marine batteries from Coastal Climate Control. Maureen was a pleasure to work with - lightening fast responses, courteous, professional and knowledgeable. When I picked up the batteries, the staff went above and beyond by confirming the charge on the batteries and helping me get them into my car. I will be repeat customer for sure!!

Cr
Review №5

Id like to recognize the tremendous customer service and resources provided by Coastal Climate Controls.My boat has had a Frigoboat K50F refrigeration system installed and operating for over 20 years. Recently it stopped functioning and a local marine service technician recommended that I replace the compressor.While researching the replacement, I called Coastal Climate and Maureen fielded my inquiry. She listened carefully and after providing me with some education, answered my questions. The call could have stopped there. However, Maureen took extra time to explain why the failure of the compressor was likely not the issue. She referred me to their technical support page, and specifically to the troubleshooting guides on that site. After following the guide and completing some of the outlined tests, I was able to determine that the root cause of my problem was a simple, easily solved issue.Maureens efforts and Coastals robust support site saved me $1,000 and brought my system back online fast.This is an example of a company placing the customers interest first; real customer support and service. It is this kind of service that creates true loyalty and garners confidence in products and people. I look forward to many more years of faithful service from my Frigoboat refrigeration unit.Thank you.

Ke
Review №6

It is rare, these days, to encounter a company with good products that is staffed by personnel who are friendly, interested, technically capable and willing to put some effort into building customer satisfaction.I felt special dealing with them

Information
21 Photos
6 Comments
4.9 Rating
  • Address:4831 Tesla Dr #H, Bowie, MD 20715, United States
  • Site:https://coastalclimatecontrol.com/
  • Phone:+1 301-352-5738
Categories
  • Marine supply store
Working hours
  • Monday:9AM–4:30PM
  • Tuesday:9AM–4:30PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–4:30PM
  • Saturday:9AM–4:30PM
  • Sunday:9AM–4:30PM
Similar organizations
  • Veco Na4831 Tesla Dr # H, Bowie, MD 20715, United States