Highly recommend Downey! They were quick to respond and provide service. Chad was very thorough, making sure everything was working properly. Chad is even pet friendly, my dogs loved him lol. Great communication and service!

We have used Downey for many things over the last several years and are always pleased with their work. Prices always seem to be good as well. Today Jon and Bryce were out to replace our leaking toilet. They were quick, efficient, and friendly.

Briton was very professional, knew what she was doing and was very efficient. Glad we made the call.

Quick and reliable serviceJohn was great 👍

Great service from the beginning to the end! The office staff was polite, attentive, and had a van out immediately. When the men arrived, they were very courteous and knowledgeable. They were sure to talk me through all of my options.I will definitely be using this company again!

Downeys is the best. Straight forward in how much it will cost. Their very proffessional and very polite. I highly recommend Downeys for your plumbing needs.

As a Commercial Property Manager I need a company I can count on to get the job done. Downey is that company. Whether it’s plumbing, electrical or HVAC work, Downey is my company of choice, both for commercial work and for my home. They’re prompt, professional, courteous, and the quality of their work is way above par. I won’t use anyone else and neither should you. Downey is a great company!

Downey worked with us on an emergency project to get the electrical components completed. The work was clean & thorough. The crew worked professionally in a high profile setting, and completed everything within the tight time constraints.

I work for a remodeling company in Perrysburg and Downey is the only plumber/electrician we trust and use for each and every remodeling project we take on. Travis and his team are the absolute best at what they do. They give our customers a detailed scope of work for each project and complete their responsibilities in a professional and timely manner, every time. I would highly recommend Downeys services to anyone!

Devin and Lance were respectful and pleasant while trying to install my new tankless hot water tank. Very pleased with them and my new system

The company offers quality, knowledgeable service. I never have to worry about misguided recommendations. I highly recommend them

My wife Jessica and I recently relocated to the area. After seeing a Downey van in our neighbors drive and our sump pump failing, our first thought was to call Downey. To say we received service above and beyond would not do them justice. Our call to them, we were in a panic! The lady we spoke to was helpful and reassuring when we made our appointment. She was able to get us in that day with a service person who not only was friendly and polite, but she explained what she was going to do, down to the T! The price was fair and by the end of the visit we were back up and pumping! Thank you Downey for making our problem in a new home and new city, less stressful! We will recommend you to our friends, co-workers, and neighbors!!!

I will always call Downey for any services they provide, when I’m in need! This winter My furnace went out in the middle of a very cold spell and having a 2 year old in our home we needed it fixed ASAP! I called the Downey office and had wonderful customer service and got a same day service call. They came out diagnosed the issue and got it taken care of right away. I Highly recommend this company to anyone in the area that may be in need of Plumbing, Heating, Cooling or Electrical help!

Plumbing and electrical for three bedrooms, kitchen, laundry room and even replaced the main service. Also installed over 14 light fixtures and ceiling fans, added 14 additional outlets. Very professional, came in on time and that budget. Highly recommend!

They were great! Im in a rental house, we had a burst pipe from the recent extreme cold. The landlords usual plumber was unavailable, and many companies would not do an emergency call for someone who was not already a customer.This company sent Josh out right away, he made sure the water was shut off properly (I did it, but I wasnt sure we were in the clear.) He explained the job, and even explained to me how money could be saved since I was somewhat capable of doing little jobs myself.This morning they came out and finished the job. They were careful that their boots didnt make my house a mess (there was water and mud in the basement crawlspace where they were working), they were great answering any of my questions, and gave great suggestions as to how to avoid similar problems in the future.I dont know if the landlord has decided these are her new Plumbing and HVAC folks, but I hope so.THANKS AGAIN!~Jon

Have been going here for two years now. They do any size job and do it right the first time. Worked with a few different employees and they all are professional and courteous.

Had both HVAC and electrical departments out. Fast to schedule and great people with quality work. Have had some bad experiences with different electrical companies in the past. Stefan was great!

Very professional, clean up after themselves and completed the installation in a timely manner.

Downeys installed 6 Heat & AC units for us so far at different family properties. Each one is done, on time as promised and with professionalism that cant be beat. They are respectful to our renters.Theyre not always the bottom bid but the quality of their systems and their workmanship are ALWAYS the best. They have prompt follow-through if there are ever issues. Downeys are mindful of our budget and weve never been sold service, parts or repairs that werent needed. They also have a 24 hour tech on call for emergencies. Great company, Great people doing business. Well be back.... Tom Z, McClure, Ohio

Unlike Brent, I call for an appointment for service on my furnace. I described that my furnace was down and i needed someone to take a look. I have a wood stove for back up heat and told them no rush. They came out the same day and repaired the issue! Thanks Guys for going the extra mile. a very fair price as well i would add.

Every part of the process was a five star experience. I would absolutely recommend them to any commercial job.

One of the top 3 worst companies Ive ever dealt with from a customer service standpoint. Jen from their office unfortunately doesnt have time and isnt paid enough to be explaining the billing to me... I have never been told by a company Im about to pay thousands of dollars, they dont have time to deal with me. After paying for a repair that did not fix my AC unit, that I also found out part of it should not have been necessary to start with, refused to reimburse me for the failed repair. Refused to even roll it a new one and then inadvertently admitting to price gauging! Noticed several complaints about Jen in their office after doing some more extensive research on reviews. Shows it really only takes one bad apple to spoil the barrel. Filing a complaint with the BBB, FTC, and probably going to have to file small claims now too if I ever want to see my money again. Steer very clear of these people!!! Never in my life have I paid someone to not fix something before this company..On that note as to not discredit the technicians themselves, they were however, very friendly and appeared very knowledgeable.

Quality work and great customer service. Ive used Downey twice already and I will be using them again in the future when the time comes.

The day before Thanksgiving a technician from the first company I called, could not figure out our furnace problem due in part to the complex controller we have. He said hed return first thing Monday with the answer. Well, that never happened. I called Downey, who installed our system 10 years ago, and was very pleased that technician Larry arrived 40 minutes after my initial call. Larry was careful, thorough, efficient, knowledgeable, courteous and patient with me as I described the symptoms. He readily determined the problem, and fixed it even quicker. The bill was far less than I expected. I have nothing but high regard for Downey and I highly recommend them.

If I could give this business 0 stars, I would. My home warranty company selected this business for a claim we submitted on our home. After a little phone tag, because both they and I were busy, I spoke with Jen about our claim. She said she needed to talk with the contractor to see where they can squeeze me in to come assess our electrical issues and go through the process of getting approval from our warranty company. She tried calling me the first time to tell me THAT DAY they could come out. I have a job so I couldnt just leave. The last I spoke with them, Wednesday (5/16), Jen told me she needed to call the contractor back and see when the next available date was and that shed call me back. She never called back or left a voicemail. Today, Monday (5/21) I call to get an update, and the woman on the phone (not Jen) tells me that my claim has been re-dispatched to another company. She also claimed that Jen called me on the 16th and left a voicemail. Phone records show she didnt. So not only do they not want a job, they also lie to potential customers. I would have paid them to address any issues our warranty wouldnt cover if there were any, but now I will avoid them like the plague. Horrible.

In my opinion, if youre looking for an honest, reliable and fast plumber I would look elsewhere. Lots of miscommunication and confusion. I would not consider hiring them for any of your plumbing issues again. In my opinion, they have terrible customer service.

Great company with excellent customer service!

Very helpful and quality work

Very professional and helpful