LOVE LOVE MY MYSTERY BAG & WRIST CHAINS!The deals are great, and the products do not disappoint. The quality of the products are spot on and I’ve never had any issues communicating with them via social media and they are always willing to answer my questions and are friendly about responding! I’m truly excited about my future purchases from this small business!
Stopped in while getting my bike services at JT Bikes next door and bought a beautiful leather wallet! I had been looking for a slim and sleek wallet fir a while now and this works perfectly! Staff was friendly and helpful! All items in the shop looked beautiful and high quality. Would definitely recommend stoping in.
I LOVE MY PURSE AND WALLET FROM TTT LEATHER GOODS!!! They are absolutely beautiful, and the craftsmanship is incredible.I ordered the Speckled Longhorn Navajo Crossbody with customizations (zipper, side fringe, concealed carry pocket & inside pocket), and the Cheyenne wallet. This is a small, family-owned business that creates very high quality products.Please remember to read their store policies on the website before ordering, as you will find the estimated production time and return policy there. If you have any questions, they are very fast to respond through Facebook messages and email.If you dont want to wait for a product that is made-to-order, they do have a massive collection of ready-to-ship items on their website (womens and mens items available).Go show this incredible small business some love! ♥
I just got my bag! I waited a few months but it was SO WORTH THE WAIT! They run so many great deals that shipping does take some time Im assuming because they get so so so so many sales when they run these deals, but you won’t be disappointed. Be patient, good things come to those who wait! I can’t believe how quality this craftsmanship is for the amazing price! I wouldn’t change a thing about this bag, and it’s the perfect size! I’m so excited to have a one of a kind type bag! A friend of mine had purchased one and she has people asking about it every time she goes out! I’m sure I’ll get the same response!! 💕
The gorgeous craftsmanship from your store is breathtaking! I purchased a speckled bag last year with the extra long strap and was blown away. Purchased Cheyenne for my best friend’s birthday and she is also in love! Thank you for such amazing products! Definitely will purchase again!
Highly Recommend! Repaired my leather wallet in under 24 hours....which was amazing considering how busy they are. Excellent Quality. Fair Prices. Friendly & Responsive Service.
Absolute sweetest people! I love my bag that I got from them and I get a ton of compliments on it. I love that they offer the scrap leather for purchase also! Coming in handy for my wedding projects. Despite all the negative reviews I can truly say that I have never had any issues with my bag as far as craftsmanship goes. It’s a sturdy little thing. They’re worth every penny in my book!
I purchased a gift online from this company for my wife on our wedding day. The quality of the product was great and the customer service provided was everything you would hope for from a small business. My wife loved her gift and I now know where to shop for her future gifts! Thank you guys for being such awesome people and keep up the great work. HIGHLY RECOMMEND!
I usually dont leave bad reviews, however I feel like this deserves one. I ordered a bag Feb 10th it is now June 23rd and I still have not received it (supposed to be here Saturday but I am not holding my breath).When originally ordered it said shipping was 4-6 weeks; fine. After 8 weeks I called to just check-in and they told me they would ship it out that week and I should be getting an email with shipping information. Never did. I gave them 2 more weeks, called again got told the same thing. Every time I called they kept telling me the same thing; that it would be shipped that week then it never was.I called 2 weeks ago and asked AGAIN since its been almost 5 months and the woman told me she would work on it and call me back that day. Never did. Called the next day and talked to someone else and they saw my ordered printed but the woman never dealt with it, just left it on the desk. They finally shipped it out last Friday.I worked for a small business that made hand made, custom goods so I understand the time it takes to craft each product. I was patient. However, dont keep telling your customers that you are going to ship it out it and never do. If you need an extra week, fine. But dont lie to your customers....
My experience in TTT Leather Goods was amazing! I encourage anyone looking for fine leather goods to stop in the store or shop online. You will not be disappointed. Very friendly and helpful. Thank you! You made my day!
This shop is fantastic. I received a purse as a gift for Christmas and was ecstatic. My husband and I knew how busy they were due to the advertisements on TV, so my husband went into the shop and selected from their inventory. Made to order via on line orders is incredibly hard to do, as well as keep stock in the store. He selected a purse from the shop while visiting that I had picked out earlier and surprised me for the holidays. Incredible craftsmanship, superior materials, and excellent customer service. Id recommend TTT Leather Goods to everyone that wants something special and high quality.
I only have the BEST things to say about TTT! The product is such high quality and their turn around time was amazing considering this is a beautifully handmade piece! I get so many compliments on my bag and excited to get more for them!! Absolutely recommend!!
This is such a cute spot! The owners are super friendly and welcoming. I will for sure be back for the black cow booties.
AMAZING to work with, they did my small requests to a few details. The bag arrived and its nicer then ANY desginer bag I have ever owned including Coach and LV!! I get so many compliments on it everywhere I go. I have had it over a year now and it gets softer and better the more its used. The concealed carry option is great because you cant find a high quality cc bag anywhere! I love it so much that I ordered another bag from them!!! They offer great discounts, truly a company I would recommend over and over again!!
Absolutely love this local business! My purse came in a reasonable time for being HANDMADE and I upgraded adding a pocket, zipper, and an upgraded strap. I even caught them when they were on a sale and got my beautiful piece of art for just under $100! 😍 I even met the owners while dining at my work and they were so polite and personally answering calls while on lunch break to attend to customers. Absolutely worth the wait to receive and its held up so nicely! I will definitely be ordering more in the near future! TTT leather goods will forever have my business!
Horrible experience. Waited almost 3 MONTHS for my order. What did I get? 2 out of 3 wallets were not what I ordered and the one that I did order had a broken magnetic clasp. After another month dealing with PayPal, I got a refund after I sent the items back and had to pay for return shipping. Wallets were poor quality and sloppy workmanship. Will NEVER order from TTT again. Horrible customer service also. Not worth the wait, time, and hassle.
TTT has THE BEST quality products and great customer service! I’ve ordered several bags and they’re all amazing! I’ve never had a bad experience or been disappointed with this company. Love supporting this small business! Definitely a life long customer!
I adore this store. Great customer service and truly a family owned and operated little shop. I’ve been in a few times since they opened as well as made an online order. Always pleased. I’ll be a forever customer. Keep it up TTT!
My husband and I cant say enough about this young family. They are completely professional and their items are exceptional. If you need any type of leather needs, this is who you want to reach out to. They are pleasant and hardworking. We will be using them more in the future for any leather needs we need. You should too!!
Ordered a bag in April and have yet to receive it. I called a month ago and a lady said it would be out the next week and call two weeks ago and she said they would be right on it because they had been behind because of Covid. Still have yet to see a move in tracking. Very upset because it’s been 6 months and was looking forward to my new bag…
Just received my first order and cant wait to order again! Thank you TTT for such great craftsmanship!
I have bought many purses from here and love the purses!!! Great quality cowhide and leather. I get so many compliments on my purses. You def. can’t beat the prices. Great business! I’ll continue to buy more from them.
Down to Earth friendly American family business! Good quality products made from good quality people!!! They also have such an adorable dog!Freaking awesome Im so glad I stopped in to check it out !
My mom ordered two purses from this company on April 10th. After several calls she was told they were sending out her two purses on June 10th ! Not accurate. July 28th they now said they were mailed out . No purses as of today October 12th. My mother called several times and each time they told her they were sending them out ! Well after making contact with the company again they told my mother the same lie . So she will be making a report with the BBB and the attorney generals office ! Beware ! They should at least refund my mothers money if they can’t fill the orders . Oh the end not playing with TTT leather goods anymore ! Attorney generals office can handle it !
I am absolutely in love with my new purse. Just got it in the mail and I am so excited!!! I will definitely purchase again. Thank you SO much!!!
I first contacted this store in December regarding getting a custom bag made. They told me they were extremely busy and to come back after the holidays, so I went in the beginning of April. They said they could make the custom purse. When I tried to contact them for an update either the voicemail was full or they didnt respond to my email. The one time that they did respond, they basically told me they had many online orders and mine wasnt ready. I was trying to support a small local business, but apparently my business wasnt important to them. After waiting FIVE months, I went today and was handed the prototype I gave them. No eye contact, explanation, or apology. Very disappointed in their customer service.Thanks for acknowledging me! However I was never informed that I would be done “in your spare time”, but it now makes sense. You have no spare time! I hope your business continues to grow.
Honestly I could write a whole story about my experience but I’m not. If you order a bag that’s not already ready to ship don’t expect it in their time frame and don’t buy if you need it anytime soon. I ordered at the end of April and received my purse a week ago unfortunately I won’t be getting it until November when i go back home because I just left for school. Communication is not their strong suit. They ran out of material and said nothing except when someone complained on their IG. If I had a bit more communication then I probably wouldn’t be so upset. I’m not sure I will order again, I need to see my purse before I decide that.
Ordered numerous items. It took months that get a partial shipment. Items not sewn properly. I have yet to receive the rest of my order. Was promised a gift card for the inconvenience. That never happened. No response to emails. Would not recommend this company. Terrible customer service.
I got a purse and wallet set from them and it’s amazing quality! It’s nice to see the faces behind the company as well, they went above and beyond and even met us closer to home for me to get my purse! Highly recommend!
I ordered a purse and matching wallet back at the beginning of April and I still have yet to receive my products and when I emailed them for and order update they sent back a generic email that really didn’t give me any update on my order. It just said it’s in the works and they’ll let me know when it ships. I wouldn’t recommend. I had high hopes because they’re pictures look beautiful but I’m disappointed. Turn around time is not their strong suit.
Placed orders in Feb. 2021 spending a few hundred dollars. Received part of the order. Reached out immediately & told them I haven’t received it all & they send it would be sent with my package. Package came- they sent the wrong product & still didn’t send what they said they would. Reached out again & was told it would be sent including the missing items I ordered….. that was in May. I still have not received it…. I have reached out via email, social media’s, etc in attempt to get into contact with them & nothing. It’s so disappointing because what I have received, I love. But, the way this has been handled I will never be a customer again. I submitted a BBB complaint in hopes maybe that will help me get some resolve since they do not respond. When I went to submit it, I realized there were other complaints or the same thing as well. I have never left a review in my life. Mistakes happen, small businesses can be overwhelming at times…. I get it. But, this is unacceptable & disappointing. Maybe me taking my business elsewhere isn’t a big deal, but I hope by warning people about my experience it can help them not be in the same boat.Update 8/3/21 they failed to respond to the BBB complaint within the granted timeline so BBB will attempt to contact them one more time in hopes to get this resolved. Hope no one else has to go through this! 😭😭Update 8/11/21 I made a tagged post on FB asking if anyone had any advice how to further handle this & within minutes they “refunded” me… I say that lightly because they didn’t even give me a refund for all the items I purchased & a partial refund on another. They have removed me from their page sow I cannot contact them. I will continue with my BBB suit & look at other avenues to get my money back & continue to spread the word. To me, they way they have handled this speaks volumes vs the actually completely orders. They still have yet to reach out to me. If I could give zero stars, I would. I should’ve known they couldn’t even get my order right let alone my refund 🙄🤣🤦🏼♀️
I ordered a purse and wallet for my wife as a gift. I contacted TTT several times and they assured me every time I would get the items on time. It took nearly 3 months for them to arrive. When they did arrive they didnt look anything like the pictures. The pictures showed a mainly white cowhide with some brown splotches. The items I received were solid brown, not a speck of white. These people are the worst of worse. I was told lie after lie and received products far different than what was pictured. Will never do business again.
I came in for a custome wrap and they were able to help me out with exactly what I needed! Very friendly and helpful!
I ordered 2 custom made totes with matching wallets. I received 1tote 1wallet almost 2 1/2 months after ordering it. You can see in the inside of the tote where it was cut and sewn together!! The wallet card slots are so big that cards fall out every time you open the wallet!!! I placed my 2nd order on March 27 and have yet to receive my purchase!!!! Not worth what I paid!!!! I do not recommend nor will I be purchasing from them again!!!!
Product was absolutely amazing! Got for a gift for a friend and she was so excited! The owners are amazing people and make their products with love and care! I will continue to buy products from them! The leather is all real and beautifully presented! I’m super happy with everything! I HIGHLY recommend!!! 10/10 🤩
Great place to buy men’s gifts. My husband and sons love the wallets I bought at Christmas, so I bought Dopp bags for their birthdays!
Was walking by the store in downtown Bradenton, decided to check it out. Awesome setup with awesome handmade products and a very friendly family. Highly recommend if your in the area
Incredible quality and breathtakingly beautiful store will definitely be back
I love the crossbody I received from TTT! It is just the right size and is made of quality leather. I later ordered an upgraded strap. My second order hit some obstacles delaying its delivery. I called and talked to Amber who was very helpful. I am happy to support this small company that produces and sells American made products and provides great customer service!
Ordered a purse and keychain for my daughters birthday and she was very pleased with her gifts. Now I will have to order myself one. Excellent quality and very accommodating small business.
My self and my daughter LOVE this small business. Very personable and sweet. I would give 10 stars if possible.
This is by far the best bag I have ever purchased! You are defiantly getting your money’s worth with TTT Leather Goods. I have gotten so many compliments and have recommended TTT several times. These bags are handmade and it’s a super fast turnaround. You won’t be upset with a purchase from them!
Amazing quality products and customer service. I will be supporting this small business for years to come. ☆☆☆☆☆
I normally don’t do reviews but this place deserved one. I was so excited to support and order from a small business but their customer service is terrible. their products look great on the website but take forever to receive. I ordered my purse on january 1st and I never received it after numerous emails exchanged until june. I was constantly reassured that I would get a shipping confirmation but it never came. I am now in the middle of disputing the charge with my card company because they wouldn’t give me a refund. I support small businesses but not ones with horrible customer service.
I ordered a wallet on Feb 23rd. I made multiple attempts to contact the business and all I received was a pre formed response. The wallet arrived May 18th. The material is cheap. The workmanship is bad. The edges do not line up straight and the credit card slots are so loose that they fall out. TTT does not stand behind their product because they state they do not offer refunds. That was my mistake to not notice that. I wont even donate this wallet to charity its going in the trash.
I am absolutely obsessed with the purses yall make!! I already have 2 and I couldnt be happier. Whether its a deal of the day or full pricing If its a purse I want I definitely get it. I have received so many compliments on my purses! Thank yall so much for everything yall do!! I will continue to purchase my purses from yall!! ❤😊
TTT is the cutest boutique! Wide variety of leather goods and more. Very educated owners and so sweet! Go check them out!
*BUYER BEWARE* I do not recommend ordering anything from TTT leathergoods, I ordered a purse in November of 2020. I added a longer crossbody strap as well as fringe at an extra cost. Normal circumstances says about a 4 week turn around time for these orders. I received the order in about 5 1/2 weeks which wasn’t a big deal given the time of year. But when I opened the package the purse had no fringe on it and the Pendleton fabric was not at all what was pictured. Their website says you have 3 days to reach out to them with problems and there are no refunds. So I called and emailed and finally got a response on the 3rd day. No big deal, they said they would remake the purse and to keep the one they messed up on. Mind you this was in December, fast forward to March after many phone calls (most not answered) and emails I finally got an email that said my order was in production with a tracking number. That package never made it to me. So after many more phone calls and being told “just wait on it” they remade the purse again. I received the purse today it has the correct Pendleton (though it isn’t centered on the purse like shown in the example pic) and fringe, but is much smaller than advertised and did not come with a strap. When I inquired about the strap I was told to use the mismatch strap from the incorrect purse.Needless to say this has been a horrible 8 month journey just to get a purse that is still not as advertised! I understand with any leather goods, handmade items there are to be differences from piece to piece but the ones I received are not as advertised.I don’t feel like my expectations of receiving what I actually paid for and ordered for a the price they charge is out of line, considering the price of the purse was $405.
Wow... I am SPEECHLESS reading these reviews. TATs are put in place for a reason, especially during the holiday season. It’s advertised these are handmade and take time.The purse I ordered is AMAZING and great quality. I’ve had it for almost 2 years and it’s still going strong.
The shop is gorgeous and has many cute options for lovely gifts. The staff is very attentive and helpful. I bought a couple pairs of earrings from them and get compliments every time I wear them. Love shopping locate and will definitely be visiting again in the future.
DO NOT SHOP WITH THIS COMPANY.I placed an order February 10th for a purse and a cross body strap.It is now June 17th. I recieved the purse two weeks ago and no strap. Every time I email they say they are shipping it out. It has now been nearly 5 months. The website advertises 3 week turn around time and they continue to lie lie lie. I normally do not complain but this is pretty rediculous.These are the types of companies that ruin the reputation of shopping small.
My wife ordered three bags on December 4th and has not received any of them. Customer service does not want to work with me or issue a refund.
I ordered a tote and a wallet in the middle of a pandemic. I knew that shipping was going to take longer, I knew that these products were handmade and made specifically for people and I still wanted to order even though I knew these things. It took about two months to receive my tote and wallet but I could not possibly love it more, the quality is great and the people were great to deal with. I will be buying more from them in the future.
I was gifted a purse for Christmas that my parents ordered back in November, I have yet to receive it. We have called multiple times and been given the run around. I fell in love with this bag, and was looking forward to having it but here we are on 01/19/21 and it has yet to ship. Hope it’s worth the wait.UPDATE: I received a purse today after waiting 3 months, it was not the correct purse it was a simple mistake during the busy season. I reached out and they are sending the correct purse and promised to have it sent out very quick!
I love their bags!!!!!!!!! They are handmade, custom- ordered and gorgeous!!! I have bought several bags from them and loved each one. The best quality! I know that when I order a handmade bag, it’s going to take long than a few days, and I’m totally ok with that. Worth it!
Great quality products! Love that everything is Handmade ! I absolutely love my purse and wallet from TTT ! I get compliments all the time on my purse ! Definitely will continue to support this family based business that makes everything themselves here in the USA!
Ordered Jan. 15th, received May 6th. Supposed to be 10 days. After 20 days I send an e-mail checking in. They said leather work takes time. The website changed processing to 6 weeks. After another month I called. It was supposed to go out that week. It didnt go out. I was about to call one more time then call Paypal to tell them I reached out but never received my product, but April 26th I got an email saying it went into production. It gave me a tracking number, but it hadnt shipped. I got it 16 weeks after I ordered. If you arent on ANY timeline they make beautiful purses.
I absolutely LOVE LOVE LOVEEEE my tote bag & wallet from these guys!!For everything being HANDMADE I think their turnaround time is FANTASTIC! 😍I was waking to my car from Walmart today & had a lady roll down her window in the middle of the parking lot & hold up a line of cars just to tell me how much she loves it & asked where I got it from!I will DEFINITELY be buying from them again in the future.The customer service is A1, they are always super sweet & quick to respond when I need something on an order. Plus I’ve never been so in love with a purse 😍
The turn time is supposed to be 10 days - with a little longer wait due to COVID. But it still took 2.5 months to get my order (ordered Feb 17 - received May 3). I was patient - kind - and understanding. I was sooo excited when it came in today ... but that excitement went right out the door when I opened the box. The strap is frayed and will not hold up and even more shocking is the zipper on the conceal carry pocket came already busted (the pull is in the center with it being closed mostly on both sides except a gap in the middle where the teeth do not connect)!!! How a manufacturer could knowingly send out a product with the zipper clearly broken is beyond my comprehension. The pendleton is GORGEOUS and the leather is very nice - but these other issues and lack of care and really, lack of respect for the customer is beyond egregious. Save yourself the disappointment and check out Hawks & Doves on Etsy. The turn time is great and the quality is phenomenal - I had ordered from them while I was waiting on TTT. I kept thinking TTT would be worth the wait ... I couldnt have been more wrong.
Husband ordered me a purse for Christmas, he was told it would get here before Christmas twice. February we finally got it and paid extra to get fringe and a zipper, supper disappointed as the seams are not holding up on the zipper since day one! Sent emails, and calls no response. Please be careful with this company!
**UPDATE** I have received email response from ttt leathergoods and they are remaking the purse for me! I still carry the wallet while I am awaiting my purse and get complements all the time. I feel like this company is working hard to make things right for customers. Even though turn around time was long I will definitely order again from them. Their quality is great and prices are very reasonable.I ordered a purse on Black Friday and received it 12/26. No worries because it was a gift for myself, however I carried it for less than a week and my purse is coming apart at the seam where the strap is sewn on. Less than a week worth of use and already coming apart. I have reached out to the company and no response. I ordered a purse and wallet with upgrades such as zipper, fringe, and cc pocket so it wasn’t exactly cheap. It’s beautiful don’t get me wrong but I think it was rushed and now I have a purse I can’t carry, and no one to respond to my email.
I ordered a wallet a year ago took about a month and then showed up and is beautiful. So I didn’t think twice when I ordered a crossbody for a Christmas gift. Close to 3 months later I have not received the crossbody I have emailed several times about the status, it is still not sent out but I have always received a email back. I like to support small businesses, I hope there word is good and it shows up soon!
Do not buy from here it’s better to just go buy somewhere else. You think how much these products cost they would have better communication Go somewhere else that will appreciate your business I’ve been waiting for my package for over a month The customer service is horrible they can’t tell you when the package will be ready. So now I’m waiting for a package that is supposed to be here by Christmas and it’s not going to make it so from now on I’ll go somewhere else
I usually purchase Coach wallets due to their high quality. I have a higher quality wallet now from TTT and its half the price. Im very impressed and will be a customer for life. Thanks!
Best in the business.
I was looking for a quality leather wallet, and came upon this website. I found one I like and ordered it. Quality is fantastic, was shipped promptly, and the price was right. Cant wait to order more products!!!
UPDATE: The company finally reached out to me about the bag I ordered and apologized. The companyhad a family crisis that obviously took their attention. Although I don’t believe it was handled correctly at first, I’m praying for the family and hopefully they can make it right for all the other customers who also were waiting. It seems like this was a great company before this incident and I’ll be glad to continue to support them. I did receive my product the next day after they reached out to me, which I greatly appreciate. Aside from that - the bag I ordered is amazing quality and the communication with the company after they reached out to me was great! :) hoping to place another order soon!PLEASE READ!! DO NOT ORDER! We placed an order early November, we were promised it would be here by Christmas. After we heard nothing for weeks we reached out and they promised next day air shipping so it would be here the week of Christmas. Then NOTHING. I’ve commented on Instagram, Facebook, emailed, called, and have been IGNORED by this company so many times. THEY EVEN DELETED MINE AND OTHERS COMMENTS! I have all the screenshots and we are going to request a refund, if not, we will be bringing this to a legal level. They have time to deleted comments but not respond to customers who paid money for their product! So disappointing. Will be reaching out to higher authority, this company needs to be evaluated immediately. Super disappointing.
I ordered a bag as a Christmas gift for my girlfriend on November 26th and never received it, they never messaged back about an update on the order status. I wouldn’t recommend giving them your business, especially after so many bad reviews and multiple peoples experiencing the same issue. Luckily I ordered through Etsy and was able to receive a refund but only after opening a buyers dispute case against them.
Went to store on Saturday at 10am. Didnt open doors until 11. Went back Sunday and never opened doors. Ordered online and still have no response from voicemails or emails. Hope my order is valid.
GOOD WORKING PPL GREAT PRICES
The owners are amazing & very accommodating. Their products are well made & top quality! You will not regret your purchase!
If your in the market for a leather bag, wallet, belt, etc this is the place to go. Everybody there is extremelypolite and professional and very knowledgeable. They are a family owned and operated business in small downtown Bradenton. I will never shop another leather company.
***UPDATE***They refunded me and then out of the blue, UPS delivers a box with the very purse I had originally ordered! I contacted TTT & they did not want payment, they said they sent it to “make things right”! I have since ordered 2 more and they got here super fast and are just as beautiful as the pics on their Facebook page! So they DO have morals & treat their customers right. Thank you for making this situation right TTT Leathergoods!Do not order! Many ordered in November and still have not received! I’m only one state away, an 8 hour drive. They are ignoring emails & messages from me now. Many that ordered in November haven’t gotten theirs either, not just me. Then week before last I was told I would get tracking number the next day so it shoulda been here last week at latest. Tonight they admit it hasnt been shipped & now blame it on holidays,sooo who can believe anything from these people. We will be contacting the FTC and BBB as well as MasterCard to get refunded. These are dishonest people, one friend evenwent to their location 4 days in a row and they were closed. This was very recent, not during holidays! If you ordered, just call MasterCard & get refy.
Amazing quality leather, great customer service. Thank you for my new bag I’m obsessed. I’ll be looking forward to my next purchase 10/10
Horrible!!!! I ordered and paid for a wallet and purse for my daughter Nov. 20th 2020 as a Christmas gift. Never heard a word so I had to keep calling. They promised it would be overnighted. As of today Dec. 28th I do not have the purse. They ruined my daughters Christmas. They are liars.
RUN away! You won’t receive your item. False/Fake positive reviews. They are a scam!!!
I am not happy. My husband ordered me a purse on November 12th. On November 13th, they were sure quick to take the money out of his bank account. When the order was placed it said 10 days before it would ship. Seemed reasonable. On December 14th after my 4th email, Sky finally responded. Said they were sorry and it should had been shipped and they would get it right out. It’s now January 2nd. I am now blocked from all social media and they deleted all my comments along with other ladies comments. They deleted our conversations when we all realized there was about 10 of us who had ordered around the same time and were all having the same problem. This has nothing to do with what their website says on turn around time. It’s not our fault they haven’t done their part. I’m sure their kids all had a great Christmas with our money. They are deceitful and stealing from people. They don’t want anyone to know the truth. Their website states no refunds, but no one has received any products? If they just communicated and were honest, I could be understanding. Since they continue to lie and now that I know they have done this to other people, I just want my money back!I do not recommended ordering from them. I would take my business to the other small businesses that make purses. Deceitful. Dishonest business.
UPDATE: 1/28/21 We received the purse and it was not like the picture my 19yr daughter fell in love with. It was beautiful and the correct purse, just drastically different than the picture she fell in love with. I had called the day after I ordered and put a couple special requests on my order. I had my daughter call TTT leather and Amber the owner answered. She was so amazingly nice and understanding with my daughter and went above and beyond to make sure she got the one she loved. She even texted me from her personal cell phone a couple options of cowhide so she could choose her own. The new purse was made and shipped the very next day. This exchange was easy. As frustrating as my 1st purchase order was, the way Amber handled this situation has definitely restored my faith in TTT and I will be giving them another chance.UPDATE 1/19/21: Still waiting! The purse has still not shipped. We did get a tracking number on 1/14 @ 9:41am. However it is still not scanned in at the post office as of yet and when tracking it says your package is on its way to a USPS facility, so does that mean its not even there yet? I got the your order is now in production and the tracking number in the same email. So a tracking number was made before the purse was completed. The purse I ordered 11/29/20 went to production on 1/14/21. Funny that they are this far behind yet running specials on their website and still taking orders. Waiting almost two months is ridiculous and absolutly not worth the $310 I spent.I ordered a purse on November 29th after speaking to someone on the phone and being guaranteed to have it before Christmas as it was a gift for my daughter. I also have two emails assuring that it will be here before Christmas, one of which it said they would over night it if they had to but I would have it by Christmas. Then on December 18th I reached out again as I still had not gotten notification that it had been sent out and they did respond with a We are working around the clock to get orders out. We are aiming to have it out by Christmas. If we are unable to do that we will gift you a gift card of 50% of what you have spent. I have since sent two more emails and have had heard nothing from TTT Leather. Here it is Christmas Day and not only have I not received the purse I was guaranteed 3 times that I would have before Christmas, it has not even been shipped yet. While the staff has always been friendly on the phone and prior to my last 2 emails quick to respond, they are NOT true to their word!
Amazing family that own it is who also have amazing staff! Can’t wait for the store front opening!
Bought my wife a purse and never received all I got was we make them hand made every time I reached out to them
The staff and customer service was outstanding! Tons of variety to chose from! I will be back!
I ordered a wallet over 3 months ago and have yet to receive it. Shady business being done by this company. I would NEVER recommend this company!
Don’t buy from this place I ordered a purse for my wife for Christmas and it’s now almost the middle of February and still nothing I’ve called 3 times and each time it’s a different story on how far their backed up pretty sure I got ripped off and the purse ain’t coming and I’m out $135
Ordered a purse 2 w0eeks before Christmas. Still waiting
I have not got my order that I ordered 3 mounts ago.
Shipping takes over a month. Ive ordered several products and each time I have to check-in for order status updates. Customer service is not communicative.
They are the best!!!