Was looking at trucks for our son, Tyler. Stopped by Smart Buy Auto to see what they had in their lot. Was greeted by Mike who never pressured us. Told him our price range, showed us what they had. Son found one he liked, decided to finance it. Sal was great!! Super easy, no hassle great place. Will be sending all my friends there if they need a good used vehicle. Just one thing, SAL, GET A EXTRA PAIR OF GLASSES FOR THE OFFICE! HAHAHAHA
A great place to buy a car. I was having issues buying a car due to a lack of credit history, but Sal and Mike were very dedicated to helping me and I purchased my first car!! Very personable people and a nice welcoming environment. If youre in need of a car I highly recommend coming here. Thanks Smart Buy Auto for helping me!!-Aunt B
I went this Saturday March 27th 2021 with a friend and I bought my Jeep and my friend is also buying a vehicle from them!!! I could not ask for better service and honesty!!! They were very personable and not pushy in any way whatsoever. I am very happy we have such a great used car lot in our small town and I highly recommend going there to buy your used vehicles because they will be my first choice next shopping trip!!! Thanks so much Mike and Sal you guys are AWESOME and I love my Jeep!!!!
Good people to do business with. My mom bought a car from here. Friendly people, 10/10 recommended.
Great people to do business with they work with me good financing I am driving enjoying my car
Very nice to deal with.. They were very honest and helpful..
Baby daddy gave me a great deal on my car shop with them
Good people, great service!! I’m very satisfied with my vehicle ♥️. Highly recommend!
Coming from a guy with one bad credit they still came threw and got me what i needed a 2009 sierra gmc super friendly guys and will have you rolling in a nice car that same day!!
Went there yesterday to see what they had in trucks. Found a beautiful 2012 Silverado there. Very pleasant experience with buying from them. I would recommend going there for a vehicle.
Went with my daughter today to look for a car for her. I suggested she stop here because they have a huge selection. She bought a great car at a great price! The guys who run the place are very nice, honest, funny, and the best part, they don’t pressure you to buy! They work with you to find what you need. They really were wonderful!I highly recommend you shop Smart Buy Auto first! You won’t need to look anywhere else!
Sold me a truck within 6 months frame rusted out 6 grand down giving me the run around
I had a wonderful experience. The gentlemen worked with me to find a great car with financing. They were patient and polite and I would definitely do business with them again. They also had an excellent selection of nice looking cars on the lot.
Great place me and wife just purchase a car from them they go beyond themselves to make sure you are satified . They are honestTrustworthy check them out at smart buy auto in bradley IL dont take my word for it find out for youself
They will def get u in a car just come with at least $1500-2k and youll be driving off the lot with some very nice guarantee 💯
Smart auto is a good place to buy your car they are friendly and very helpful ask for sal awe I forgot mike is very funny and keep you entertaining. Thank you
Great customer service and as it was my daughters first time buying from a car dealership we were impressed by our salesmans patience with her. We were shown many cars and she test drove 3, Cordell was very helpful and answered all our questions. He worked hard and got her payments right where she needed them to be. She bought a Nissan and it is perfect for her. We spoke with the owner of Smart Buy while doing paperwork he was friendly and open to any questions we had. We would DEFINITELY buy a car there again.
Cordell & Mike were awesome to work with. They went above and beyond to help me get the exact car that I wanted and......I LOVE IT!! I highly recommend them to anyone looking for a car. They are very personable and HONEST!!
Went with Girlfriend to purchase a vehicle for her daughter. Staff was nice and didnt pressure to get a vehicle. Ended up walking out with a vehicle of my own after making a joking reference about one I liked, and the gentleman helping my daughter said hed see what he could do. Worked with me to get a loan and though I didnt drive off with the one I had mentioned, I am still very happy with what I got.
My experience with Smart Buy Auto was amazing. We went in looking for a temporary car to use for a month or so and ended up leaving with an amazing car I dont plan on trading in for a long time, for a great deal. If youre looking for a great salesman that knows how to treat customers, ask for Cordell. He left me and my dad speechless. We will definitely be going there next time were looking for a vehicle and highly recommended you do too.
Please if you read these reviews take my advice!!!! Take your hard earned money and go somewhere that doesn’t rip you off!! Please don’t go through what myself and many others have!! They lie about the vehicles they are selling
Bought a 2012 Ford Focus for my daughter from here on 5/13/19. Mike and Cordell were extremely helpful, straight-forward and gave me a great deal! They made smart recommendations, but allowed me to make my own decision without any pressure. I highly recommend Smart Buy Auto for anyone looking to purchase a used car!
Good people to do business with, and great customer service
I bought a vehicle from Smart buy a month ago and I got a great deal. The guys there are wonderful and helped me get a great car and deal. I dont have great credit but they got me into a great vehicle with reasonable payments. Thanks guys and I would suggest you go to these guys. Best decision I ever made!
Me and my mom bought a 2103 Elantra on 5/3/19 and its a great car. We love it and will recommend this dealership to anyone. Our experience was great, we was treated so kind and with very much respect. They was very honest with us and I would give them 6 stars if it was possible..👍👍👍👍
I purchased a car for my son and was so happy with the car and kind service I received that I went back and purchased a suv for myself. Very honest and respectful people. Would definitely recommend.
Great people to buy from.
Mike and Cordelle are awesome,honest,courteous and polite. If you need a car or truck give them a call or stop by and they will do right
I went to the car lot with a friend several months ago when he was looking for a car. Cordell one of the salesmen went out of his way to help him so when I need a car I went back to see him, there were 3 guys all together MIKE, Cordell, and one they call Elvis all of them did everything they could to get me financed in a car. I never have had a better feeling about buying a car. They didnt pressure me they were perfect...If your looking for a good car and good honest treatment go to Smart Buy Auto they will get the job done and treat you with kindness and respect. Thanks guys for all you did for me. Kim Morrison
Great and friendly service! Cordell is the one to go to he helped me find the perfect vehicle that meets my everyday needs. I highly recommend this place for anyone!
Great car awsom servises recomend
I bought a 2007 GMC Yukon XL Denali Cordell was very helpful with the process got me a payment I was comfortable with and answered all the questions I had mike the owner is a really nice guy I wouldn’t think twice before purchasing another vehicle from them.
These guys called me to give them an estimate to clean their carpets. When I arrived, their manager (I assume) came up to greet me. Immediately he started telling me that the previous carpet guy had to keep coming back to re-clean the carpet because the stains weren’t coming out. After numerous attempts, the other cleaner stopped showing up. That was my first red flag. Then he ask me what I would charge him to clean the carpet. l looked over the carpet and observed a lot of black stains throughout the room. When I asked him what he thought the stains were, he started laughing, along with his maintenance guy/ mechanic (unsure of his title) as if it’s typical, to have black oil stains everywhere. He acted as if he didn’t know how the stains got there. I quoted a normal cleaning for $75. However, due to the excessive amount of what appeared to me as black oil, I knew that I would have to use extra chemicals to break the stains down, and there would be an additional $25.00 fee, putting the total at $100. I explained to him that I wouldn’t guarantee that the stains would come out completely, but it would look better. “Oh no! he said. “That’s too much!” He only wanted to pay $60.00 with a guarantee that the stains would come out. At this point, I’m remembering what he had told me when I first walked in, about the previous carpet guy. They had him coming back redoing the carpet over and over. That’s one of the oldest SCAMS! People not paying carpet cleaners if stains don’t come out! Then he tried to sweeten the deal by saying he would give me this account! I’m thinking this guy is nothing but a scammer. Why would he give me this account if he had never seen my work?That was another red flag. Then the owner walked in and went into his office. I told the manager nicely I wasn’t interested in his account, but I would give him a one time cleaning to show him what I could do. He started laughing and shouted out to his boss, “Hey boss, did you hear that? He doesn’t want our account!” The owner was rude and said, “Get him out.” I still thanked them and told them to have a nice day and I left. I wasn’t upset that I didn’t get that job. In fact I was glad because I didn’t want to be in the same predicament as the previous carpet guy who stood them up. All of this, for an ESTIMATE. As if that job was going to change my life. Yes, you have every right to refuse my price and I have every right to refuse your job. When I left your place of business, I thought that wasthe end of it. Of course NOT! You’re BULLIES!!! You felt it necessary to write negative reviews about me because I didn’t fall for your SCAM!!! I’m just warning all businesses ownersin the area. These guys reviewed me over an estimate! Can you imagine negotiating a car deal, over thousands of dollars and if you don’t agree with them hate to see how they would react? I don’t think that was very professional of them to write a review over an estimate!!! Fair warning to all !!!
Great service and friendly environment. Cars very reliable. Second truck I have bought and I love them. Prices responsible and they will work with you on payments.
Awesome place! Helpful staff
I bought a car from them very good service Cordell was very helpful with everything and mike the owner was very nice guy
Hey, guys I was robbed by this company. I lended my mother money to buy a car for my brother in law which desperately needs a car to attend college. He came home happy with his new car only to find out this company sells lemons. They dont want to exchange my car or fix it. They are charging me to fix a new car I just bought from them 12 days ago. They steal peoples money. They have nothing but lemons. Please dont buy from them. I have reported them to the better business bureau. The owner knows he sells lemons and takes advantage of people. I will be contacting my attorney!
Went in with my pregnant wife today looking for a new family vehicle. The staff was super helpful. They allowed us to try different vehicles to see what fit my wifes preference. In the end we ended up buying a great vehicle from a super helpful group of guys. I would recommend them anyday.
Just bought a car from these guys. Thought Id have to deal with typical car dealership salesman as Im a woman and men try to dumb it down. Once I got there and spoke with Brandon I was completely put at ease. Purchased an 2012 Altima and I love it! The owners, Mike and Ed were awesome. They worked with me on price and everything. Not once did I feel like I was being taken for a ride.Not sure about past reviews, but Im DEFINITELY referring my friends and family!
I just bought a nice f 150 from these guys. Thanks so much for all your diligence through all the snow storms to get me on my new truck.
Awesome place. Very helpful and kind! They did what other dealerships could with financing!
Junk cars
They were very nice, Cordell helped out a lot and was willing to work with me especially on buying my first car! I definitely go back to them and recommend them to anyone
Thank you Mike & Cordell, for all youreffort and hard work in getting us into our new vehicle.You both were very extremely helpful .We love our new vehicle .
Excellent service. I would highly suggest coming here ask for Kordell. I will recommend this place to everyone I know looking for a vehicle.
Wonderful customer service very friendly and helpful, thank you for all your help Cordell
Great place to get a car. Great polite friendly people an they work with you!! Will recommend to others!!!
We just purchased a truck here from Cordell. We couldnt be happier with the fast, friendly, and great customer service he provided! Highly recommend
The sold me a lemon deliberately. The owner sold me a lemon knowing what he was doing. I payed with my hard worked money. I Bought A Car 12 Days Ago Only To FIND Out I Have To Pay The Dealer To Repair My Car now. They have had my CAR now for 3 weeks and have not returned it after charging me to fix it. They do shady business and sell garbage lemon cars. Please dont by from them. I have contacted my attorney to resolve this problem. I am also putting a complaint with the BBB.
Great place! Help me get a car when my bank told me no. One of the best experience I’ve have dealing with a car dealership
They have great customer skills I like quality of their cars also they are very understanding with your situation.
Great customer service and pretty good selection of cars, trucks, and SUVs
This a great place. Very friendly.. will recommend to other people (:
Excellent service, Cordell helped us out and was very friendly and easy to work with. Will be recommending to others!
Very nice customer service and likes to help others without complaining Ed is a very good person
LEMONS!Worst car dealer period. Do not buy a car here! I bought a car about a year ago from this place and they tricked me into buying a piece of junk! They told me I was getting a really good deal on a 2002 BMW x5 which I paid $5000 cash of my HARD earned money, saying I shouldnt be giving you this deal and you can only get it today only to have parts and components start breaking and falling off just days after purchasing the vehicle. I ended up finding the car to have a major oil leak which has caused other serious issues. The gas gauge did not work so I could not put gas into the vehicle efficently. The driver side door latch and window quit working just days after my purchase. This vehicle left me stranded in 12 degree weather just 2 weeks after the purchase. I have had the most frustrating time trying to get the vehicle repaired and it has taken me over a year to find someone reliable that wont rip me off.This place has the most unprofessional, condescending and rude owner and salesman I have ever met. Upon return to this establishment to confront the owner for selling me a vehicle with major problems, I left a negative review on their Google business page. When I walked into the establishment I was met with brute intimidation by the owner and salesman that was working at that time. Yelling and pointing in my face with condescending demeanor Saying he would take me to court over the negative review and Im just a dumb kid who wanted to buy a flashy vehicle. Continuously reassuring himself and I that anything can happen to a vehicle when you drive away and that they buy cars with major issues all the time they have to sit on and cannot sell. After things calmed down and they stopped yelling, the agreement was made that they would help me out amd fix the problem if I removed the review from Google, which I did immediately. Again I was tricked because they never called me back. I am thoroughly disgusted with the lack of professionalism, the sheer ignorant condescending attitude of the owner. DO NOT BUY HERE PERIOD.
Great personal costumer service that made me buy my son a car, pleased of the car and prices. Would recommend.
We were looking to replace our 2nd car with something reliable. We ended up with something that in less than 9 months weve had to invest over $2500 and counting.
Great place very friendly and very helpful will definitely come here again
Everyone here was super wonderful and helped me get a car I was really happy with.
Bought my Cadillac here and loved it, good costumer service and friendly environment.
Kordell at the Bradley location was a lot of help and had great customer service.
My uncle bought a truck from here, great service and good deals. I reccomend this place
So far so good? My wife and I bought this vehicle last Friday over the weekend As a present for my love wife. Or salesperson by the name Cordell was very helpful in making sure that safety of the vehicle was in our best interest we didnt have to wait too long for a test drive. I looked over the vehicle with no problem. Cordele took the time to make sure that we did a car comparisons, of other car in the same prices range within a ten miles area, for this vehicle. we also check for the Carfax report to make sure that the vehicle wasn’t hitting or had flood-damaged as well as any major accidents we didn’t check for recalls yet but we’re looking forward to checking into recalls on this vehicle very soon. Like, I said so far so good. I will refer my friends to Smart Buy Auto and I recommend that you talk to Cordell when you visit there lot. When you visit them ask for Cordell he’s a family man from right here in Kankakee County he believes in good customer service. As for star, me and my wife was so happy that Cordell had made us feel confident in buying a vehicle from them. Ill give Cordell 5 stars for his service and 4 stars to Smart Buy Auto.. because we didnt have to go some where else for the car that she always wanted. Did you know that this is a Chicago Company? right from the Southside of Chicago between 55th street and 95th Street. Try to give this company a chance to prove themselves. Thanks Smart Buy Auto. The Lee’s
Awesome place great deals. Excellent cars
Very satisfied....good customer service, honest staff, vehicles well priced cant go wrong theyre worth a visit!
Reliable cars and co-operative after sale.
Bought my first car here love it.
Very nice dealership, very helpful and will recommend to go get a car!!!!
Good cars and great customer service
Gray people deal with when above and beyond to make it happen Would recommend two people with less than perfect credit
Not a bad lot to deal with
Great service and quality
Nice place