Yesterday I went to NAPA with my 80 year old mother-in-law to buy front disc brakes and rotors for her 2012 Ford Fusion. We Were greeted and assisted at the counter by Nate who quickly looked up the correct parts. Nate even went over and beyond the call of duty by personally helping carry the parts to our car. We were able to purchase the parts at a great discounted price and Nate was a pleasure to work with. He made our purchase experience quick and easy.Will definitely consider NAPA for future auto parts needs.
Had what we were looking for when autozone did not have it. No shade to autozone.
Knowledge employees. Grate service.
Always come to this Napa and the manager walks around giving very angry looks . Bad place to come . Please stay away if you are looking for the right parts .
Need to have better customer service
Only ones with mini cooper spark plugs
The only person working was too busy working on another customers car to even acknowledge I was there. I tried to find the bulbs I needed on my own, but their packages arent marked with volts & wattages - you have to know the product number of what you need. Advanced Auto Parts is right down the street; I should have gone there first to because they helped me right away.
Ive been going to this particular Napa auto parts store for many years and they always have what Im looking for. The staff at the store are always very friendly and willing to help find and recommend the right product for the job at hand.
What a great experience. Needed synthetic oil and other items. The items were in stock. Thanks NAPA
Couldn’t even get any from these guy got put on hold for over an hour there slow workers!
In and out quickly for lower priced than listed!
Great place to shop for your vehicles needs, a bigtime store with alot of choices . Theyve staff is always ready to assist you .
Great service 👍👍☺👍☺👍
Clerk extremely helpful. Service was fast and price was very fair.
Great prices, Good customer service.
Thank you George and Joseph for helping me out with a window motor. They were so helpful and knowledgeable! I must say I love the bucket deal!
Had issues with an o ring and was overheating. They were all so helpful. I could not have broke down in a better place. Youre all the best!!! Thanks again
Awesome better then advanced or auto zone
Caring and good customer serviceTku
Most call a place like this when they are on a pinch....if your part is not in stock you best come pay first OR they wont order the part, the NAPA delivery truck was about to leave the main warehouse when I called....I needed a crank shaft sensor...they got the part to the store before I could get there my self....impressive customer service always have hard to fin bolts and 0 rings visit them soon...
Ryan Bowman was a fantastic help, very knowledgeable and went way out of his way to help. Above and beyond satisfactory customer service if I could give 10 I would, this young man deserves a raise!!!!!!
Broad inventory and quick servixe
Very helpful and friendly.
Very helpful! Got a new battery for my car and am super happy with the service! Will be coming back for all my future parts needs. ☺
Absolutely terrible customer service. The last two times I’ve been in I’ve waited and waited and waited while the one salespeople at the counter takes phone call after phone call. Can you people hire some more help to man the store and take care of the actual customer walking in to buy?I wont go back. You’re not the only auto parts store around
Great customer service very helpful never seemed rushed and made an effort to make sure I found what I needed.
Great service and very knowledgeable!!! Other Napas are not!!
Im a owner of a service business and we do all of our maint. and repairs in house to our trucks for almost 22 yearsIve never had a bad experience from a very knowledgeable staff at multiple Napa stores. You have our business for life!!! Thank you!
They have many things but not what I was looking for. So, 4 stars.
Great service here. I have always liked Napa over the other auto parts store. Great prices with quality parts.
Great service and a fantastic price for.my air filter.
The guys there are usually very helpful and i go there when i need assistance with small maintenance issues on my really old acura. I am pretty loyal to this location for that reason.
Super nice man. Spanish speak in went avove to hel us ( sorry i forget his name. )I will know i was looking for parts for a minicooper. Gracias !
20% off promotion. Friendly and knowledgeable staff. Saved a lot, definitively better than all the other auto parts around the area.
Going into this Napa is my favorite shopping experience. They always make me feel better that i have to do something to my car... again. Theyre extremely knowledgeable and willing to take time to help you AND make sure its the actual correct help. I have actually driven past other napas just to go here.
Needed a short piece of fuel line... Under a foot. No charge! Ill be back, only because they know how to treat you!
Great service. Hard to find some things in store. Got help eventually.
Napa always seems to carry a lot of parts you cant find at your local Auto zone, OReilly, and Advance Auto. They also typically carry parts that are closer to EOM quality. Definitely recommend
Would have gotten 5 stars if they would carry the part I needed.
It depends on who assists you. Great personal service when in the the store, But of late the assistance over the phone is less than desired.Past experience with NAPA has been exceptional so it pains me to rank this store 3 stars..
Had almost everything that I needed. Seems that automotive parts stores keep getting smaller and smaller.
Great service, was promptly helped!
The guy behind the counter was very helpful and answered my questions about the car parts I was buying
Awesome super helpful! Always has everything- no matter how old my rig
The very best auto parts store for OEM parts. Gave me warranty replacement on a radiator that was damaged by a cooling fan! This saved me $120
NAPA goes to great lengths to get your parts, no matter what year or style.
Clean store. Very helpful and knowledgable staff.
Employees are knowledgeable and always ready to help with your Auto problems. They are awesome!
Great group, known all for years
Love this place
The guys at Napa did a great job helping me out to find the right part for my vehicle!
The staff here are always available to help you and dont rush you off.
Forget about Advance & AutoZone, go see Darlene at this Napa on Providence near 60. I had trouble finding parts for three days and once she got involved with in an hour I had all the answers and two hours later had all my parts. Thank you Darlene!
Ok place. Reasonable prices
Excellent service.
Good for automotive parts.
Great service ... Almost always have my parts
Great prices for excellent parts. Star customer service
Ordered merchandise online, 30 days later it never arrived to the store. I went to get my refund and they gave me an attitude and didnt listen to me because they seemed irritated by my situation.
George is very knowledgeable and super helpful.
Had the part I needed when no one else had it in stock. Guys behind the counter gave me a deal if I bought a bucket.
Great staff and knowledgeable.
Awesome always have what I need.
Great commercial customer service unless Dale is on vacay!
Excellent customer service and availability of products!
Very helpful staff, large inventory,know helpful tips
Great guys behind the counter always helpful
Service was quick and easy knowledgeable associates
Great parts, professional service and quality.
Has as everything you could need. Plus some
They were very helpful
Good customer service they are knowledgeable
Great service and great parts!
You return something they give your heart time to give you your money they will only give you have they sucks
Helpful. Knowledgeable. Clean. Busy.
Helpful and knowledgeable staff at this location
Some of the staff in not knowledgeable
The people are not helpful. I would not go back.
Great customer Service.
I didnt get the gentlemans and ladys name but both of employees were very friendly and helpful. Thank you!!
Very good parts store
Excellent customer service
Customer service was excellent
They have a large selection of auto parts and maintenance supplies
Always helpful and knowledgeable
These boy have everything you need
Very friendly and knowledgeable
Takes forever to get service
Very helpful
Quick and helpful
Great Store
Nice prices
Not ok
Had what I needed.
What you would expect
Great Parts selection
Good staff
Parts and service on spot
Good advice and the parts at a good price.
Car parts