Great family owned business! Nancy helped me find the perfect engagement ring. I felt no pressure during the buying process and found me a great deal!
Received exactly what we desired. Worked an amazing deal for us.
The owners Nancy and Frank are awesome buy jewelry from them all the time very good people very trustworthy highly recommend using them and buying from them if you want anything!!!
Ive bought several pieces from Frank, he is a good guy to do buisness with.
Dont be foolish, like me or others who left a warning review, and pay more for a piece of jewelry that can be found on Amazon for a fraction of the cost that youd spend here. Sadly, theres no refunds for a reason (they know youll find the same jewelry for less somewhere else and want to return what youve bought from them). Buyer beware!!!
Oct 1st EDIT: Today one set of earrings already broke and there discolored like pinkish. Cheaply madeWouldn’t buy from them again.. sucked!!First let’s say my husband bought me a necklace for my birthday and a charm. It looked like a child’s charm it was so tiny. So did the necklace!! Tiny... the charm was smaller than size of my pinky nail… smh…. I was so annoyed/angry to find out how much he spent for such a lil pieces. Theres NO REFUNDS also…. it’s funny they don’t say nothing to u about that.. till after u pay and then they tell u to sign a paper stating that.. get the heck out of here.. con artist!!! Your better off going to helzberg diamonds in the same mall. My wedding ring came from there (helzberg) and it’s beautiful.. also got beautiful blue topaz ring with diamonds for Mother’s Day this year from them.. this place is a real joke compared to them really.. lesson learned looks like I’m not only one with bad experience by looks of the reviews. Get signs on ur showcase or floor stating NO REFUNDS.. my birthday was suppose be a special day this store ruined it.. couldn’t find anything I wanted. Wish got my money back from this con artist jeweler. There definitely over priced, your def are better off at Walmart lol than here if ur desperate for some jewelry before your wife or gf hate u for buying here specially if she doesn’t like it and wants to find something else.. BOTTOM LINE… prices are way off, service is trash!! My birthday this week was ruined by you guys.
I have been buying jewelry from this family owned business for 3 years. Great customer service. They also offer great repair services and jewelry cleaning service.
Great experience! They had a vast variety of products to choose from and the service was excellent! Love my earrings, I will be back for more!
Best prices on gold and fine jewelry.
Frank, wife and son are very friendly and I thought we were friends. I even shared my medical history with cancer and why I came to Florida. I finally purchased some jewelry, I showed it to a friend who really knows jewelry. He told me to go get it checked and I did. It was worth only half of what I paid. I was extremely unhappy and told the owner but he just laughed. I will let everyone in that mall know!! Im so glad I didnt hurt anyone. Please keep me in your prayers. Thank you.
LOVE LOVE MY EARRINGS! I will be back for sure! Frank and Nancy are so nice
Such a great family owned location! Service is always courteous, jewelry is great quality for the price!
I recently purchased a Bridal Band, and a Tungsten Ring for my Husband. The entire process was a great experience. Very friendly, and great quality! I would highly recommend.
This jewelry store is family owned business. The customer service is awesome along with their prices. They change watch batteries while you wait. The price is reasonable too. They remember who their past customers are and always welcome people when they enter the store.
Love love love this place. Bought our wedding rings here as a trio set and I LOVE THEM! Amazing customer service and very nice people!
Farooq Frank and Nazneen Nancy are amazingly sweet people and a joy to work with. My wife and I are celebrating our 10 wedding anniversary and wanted to get new rings for gifts to each other and they were so helpful and patient with us. We had an idea of what we wanted and Nazneen took of with our ideas and showed us amazing pieces! We are happy to be able to celebrate 10 years of marriage with new rings that are just perfect! All of my jewelry needs will be brought to these wonderful people first and last and so should yours!
I have been buying jewelry from this family owened business for 7 years and I have not been disappointed with the quality of my jewelry or their great prices. They offer financing options that will fit anyones budget. The owners and their staff are friendly and have top notch customer service. They also offer great repair services and jewelry cleaning service. I give this store a 10.
This place is the best if you are wanting to purchase jewelry, they have an array of options to choose from and the owners are always super friendly.
Far from the best quality. Be ready to constantly pay for repairs. The employees are extremely nice and prices are good but you get what you pay for. Very nice people but the quality doesnt match, unfortunately
Very knowledgeable and helpful!! Great prices! Customer service was Phenomenal. Thanks
Excellent selection and the service is great
Practically painless piercing and cutest earrings! All in less than 15 minutes! Got an adorable second pair half off! Great selection too! SO happy!!!
Very knowledgable, extremely professional and courteous. Ive dealt with them for many years and will continue to give them my business
I always feel like they care when I walk in even if I dont purchase at the time.
Best customer service
Bought 2 necklaces from here they both broke from we’re it closes the first one they fixed it twice with no fee charged. The second one they wanted to charge me and it had only been a few weeks after I bought it they said lifetime warranty but doesn’t include breaking the new what does it include.
I wanted to return a ring that I bought from them no more than 2 weeks ago. I was told, after the fact, that because it was a special order, it could not be returned. I was not aware of this policy before I bought the ring. That is a lot of money to spend on something and then have no recourse.This policy should have been up front; not after the fact. Be aware of their return policy before you buy!!!!3/23/2018 Update to my previous review: I took my ring in for maintenance and was treated with courtesy and care. My ring was sized,cleaned and checked and it is beautiful. They really stand behind their merchandise. I would highly recommend them for your jeweler when your ready to commit to a quality piece of jewelry.
Great product and great service! Highly recommended!
Have made lots of purchases from this location every necklace we have purchase has broke within 6 months we have had to pay for repairs, we had a charm cross we bought from there tested and it came back less than 10kt gold...one of my other charms is turning black..very disappointing we work hard for our money and to know it’s not what we are paying for upsets me...customer service is great but I will never buy or recommend this place again.
Awesome customer service and amazing work on custom jewelry
I dont have words to explain what great service. Have been doing business with them for two years now. There are amazing and great prices. Highly recommend.. Thank you
I have bought couple of rings from them and have always been treated great. I know that my good diamond jewelry (for repairs or cleaning) will never be swapped to a cheaper one. They have resized some rings for me and have no complaints. The owners always treat you fair and I have recommended them to friends.
This is the only place my husband and I get our jewelry. They treat you like family every time you come in.
Been shopping there for years now and always have had a lovely time. Both Frank and Nancy are great--they never push anyone to purchase and are very honest. Just got my fiance a lovely gift, and I cant wait to see her face!
Frank and his familia are the best alway take good care of there customers. I have being a customer for more than 6 years on his store. Thank you frank from OSCAR & KRISTINA
Best jewelry shop in Florida. The owner is a great guy and really takes care of his customers. I only buy my jewelry from this place only. That should speak enough.
Great service. Bought something for my wife and salesperson volunteered to adjust band length on watch even though I didnt buy it there. Ill be back.
Nice owner. Fine jewlery. He even will buy items, gave me decent price for a small diamond pendant . Better off trying him before getting ripped off a pawn shop.
This is how bad my experience was there. I dont ever do a review, but thought I needed to warn you guys. I took my watch to get a simple battery. I was told they would call me when it was ready. 3 days later I was told there was something wrong with it. Oh the funny part, I had to go in to find out. I asked why they havnt called or email me. They had a note that they reach out once to me. They apologize and said they could take a look at see if it was fixable for free. It would only take a couple of days 3 at most( I should have grabbed my watch here and left I know, but hey everyone deserves a second chance) he said it be better than shipping it to Seiko. So I said why not. BIG MISTAKE, After a week and no estamite I said I would take it back. it took 2 weeks to get it back. Then they where rude about it. Sorry how you want my business when I didnt even get my watch fix. I know losing one customer to them is no big deal. But if you need your watch for a special occasion like I did. Dont go there.
My experience here has just been wonderful and the customer service is awesome these people understand that very well and I will always be back.
Excellent customer service and always willing to help you find exactly what you need.
This is my first time buying jewelry. At their store, I bought a ring jacket on black Friday, spent a lot of money, and the jacket broke on me within 2 weeks afterwards, very thin material. And it didnt even look real, it looked like it was Sterling silver, and I was charged for white gold. Its a family owned business, and they are very nice. But if I were you, and I was going to buy real diamonds and decent quality jewelry. I would go across the way to littman jewelers.they are very nice, there are affordable, they have a deal because the store is closing down, but however, litman is all over Florida and out of the state, so if you have a problem, you can always take it back and they will repair your diamonds or jewelry at little to no cost because of the Warrentyand they have a good rep . I would not recommend this place to anybody unless you want to keep going back for repairs. also, theres no warranty on the jewelry so it will always be better to take it to an actual jeweler and pay the money and buy actual jewelry that is decent quality because youll save more money in the end, because at this place your practically spend more money in constant repairs than youll spend on the jewelry.☺ kays Jareds, Dunkin diamonds 💎, even wallmart go to real places not the little off to the side jewellers, because not all of them are good, and its very rare to find good ones that will work with you I just dont want anybody to be fooled like I was.
Very very nice....would recommend it to all
Great family own business
Bought multiple items from Mirage jewelry for the past 5 years and never have been let down...everything is top quality and Super friendly owners and staff. Wont go no where else!!!
His jewelry is a little pricey but I love the service and the quality I have lifetime warranty on my wedding bands the only problem the store doesnt exist anywhere else So as long as I dont move will be OK
Two times i have repaired jewlery here and both times within a week i had to take them back to have them refixed the second time the guy actually tried to say it wasnt the same prong i had to eat the 40 dollars because they refused to make it right will not ever go there for anything again
Nice jewelry at pretty decent prices.
Very professional and friendly
Excellent and very professional in their work
Excellent