They found an item I was looking for when it was hidden behind a few other items. Guy put that extra effort in and much appreciated!

Easy online order and pick up curbside in under a half hour. Free wiper install is a nice bonus too

I had the best experience working with Carlos at advanced auto in Branford! I thought I needed a new battery. I went to advanced auto in north haven earlier that day and the women there supposedly had tested my battery and said it was bad and tried selling me a $220 battery. I went to the branford location for a second opinion and Carlos did a full complete test and showed me that my battery currently in my car was actually brand new! He was very honest and informative!! I will never go to the north haven location again. Very dishonest there!

Always great when they have your part in Stock

Too expensive does not pay attention to customers

Came to pick up an online order and was greeted by a worker who said he’d be with me in a few minutes (store was empty). When he was ready he asked the name of the order which I had to repeat 4 times and he seemed irritated I had to pick something up. Asked what the order was with an attitude and finally figured it out even though the order was tied to the name I already gave him. The whole time he was having a phone conversation on his AirPods and dropping racial slurs and profanities like it was normal to do at work/in public. Also purchased another item that was buy one get one 50% off and when I asked if it came up 50% he said “yea look” and pointed to his computer while all that is visible to the customer is a pin pad that didn’t show the price or items. After the transaction was done he gave me my receipt and said “ight” and walked away. To top it all of he was NOT WEARING A MASK at all which is required to even enter the store. Only reason it’s 2 stars and not 1 is because they had what I needed. Poor management to be letting employees act like that and have personal conversations while taking care of customers and breaking a state law in the process.

Great customer service, super nice.

I have spent way more at advance then Ill admit. But at this store in particular in the many times Ive been in here most, not all of the employees are rude and short for no reason while also just not paying attention when someone comes in.

I will never come back here! Worst service ever from a young man named Antonio. He was lazy and rude. Didnt want to double check a part that was purchased online. When asked if it was the right part he responded I dont know its whatever you ordered! In result I took home the wrong part and had to come back where he then gave me a even nastier attitude and began to tell customers after me that he is dealing with a situation insinuating I was the situation. I have never in my life been treated in such a horrible way. Dont go to brandford location especially if Antonio is working.

They usually have all the parts I need, sometimes I have to pre-order online. A little pricey for their products though.

Good selection & helpful staff.

If part not there they will get before next afternoon

Avoid this place. Sales guy never bothered to tell me there were two grades of the item I needed, didnt even try to upsell me, just quoted me the more expensive one. Then he had no idea what another item was (it was in stock) much less where to find it. I stood around waiting for him to get assistance until he finally asked me, do you still want that? After I showed him the item on the Auto Zone web site, he finally managed to find it. The absolute antithesis of customer service.

Great pices

These guys will usually be able to give you a tip or 2. And they recycle Antifreeze.

Knowledgeable staff, mostly. They will find an answer to your questions. Very helpful.

The guys here were fantastic. They were able to skillfully and with great rapidity give us everything we needed to repair the car to get us home safely. Highly recommend.

Manager is great, good location.

Staff is most helpful and goes the extra step to help. Unfortunately the back end ordering system seems to have few problems. Multiple times what got delivered was not what was ordered or in right quantity. But front of house service wins out over that inconvenience.

They figured out my battery issue and installed a new one in no time at all! Everyone was so nice and helpful.

Great place to purchase your parts. Wide selection and always good service.

I counted on their promise to have the product there the next day and was disappointed. Had to wait in line to be disappointed because cashier was busy cross selling and then could not ring up correct price.

The guy we dealt with had little knowledge of the parts that we needed and was not too helpful. The store is small and feels dirty.

If I could give a zero I would, ordered online told 30 mins. part would be ready, got there 35 mins later and they have not yet began to look for it, after 15 mins was told sorry not in stock even though the web site said it was and charged my CC. very poorly run. Will not use them again.

Got a free scan and thanks to that i was able to fix my car.

Joe was extremely helpful and also saved me 30% on my order

They were very helpful, though the guys were swamped. Installed my battery for me out in the cold.

Excellent A++. Very helpful, couteous.

More than willing to go above and beyond to help customers. The guy changed my battery in 10 degree weather, while he was freezing.

Visited with blown light bulbs and dead battery.Both of the guys were extremely helpful with both issues

Manager joseph is a great person great consultant very experienced any time am in a jam working in my cars he sells me exactly what i need and my repairs happen to be affordable and time effective

Staff helpful and had the parts I needed.

Great price great service

Nice place, friendly and helpful people.

Excellent, friendly service and attention to detail.

The salesman was very helpful.

Made an online order on a Sunday night after closing, Monday morning 730am battery was ready, showed my ID and receipt and I was out the door!!

Clean store. The staff are friendly and helpful.

Great prices if you order on line

Great selection, knowledgeable people, helpful too!

Dont buy from store, order online and pick it up at store. They are always issuing coupon codes!

Went to pick up side mirror for my car but ?

Usually they have what I need

Top 2 Bottom All Automotive needs

Full service auto parts store. They do install your battery or windshield wipers if you want them to.

Good courteous hel0

Great service!

Very helpful staff!

Good place

Knowledgeable, friendly and professional

Helpful

Got what you need

Help you right away

Average store

The place is good but the people who attend are the worst, they do not know how to explain and when you tell them what you need and they do not understand you then they start to make fun of the client, it is the worst thing you can imagine in terms of customer service customers, if I could give them -5 stars for grumpy and mocking, it is assumed that when you do not know exactly what you need or in case you do not understand your obligation is to treat the client with courtesy and try to find the solution together! !!

Bad service do not offer discount 😠

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