I purchased a MX1280 12 channel Amplifier, which after a while started to get noisy. I called customer service during the warranty period and indicated that i believed it was the fan but their person insisted that the level of noise was normal. Unfortunately after another 6 months it got unbearably noisy and I called support again. This time customer service (Ed) admitted it was faulty and needed to be replaced but noticed at this point it was a couple months out of warranty. He suggested the only thing he could do was find me a replacement fan in case that was the problem. But then he never got back to me and stopped returning my emails. The amp was not cheap, and should be replaced as I originally called during the warranty period. Product didnt last, terrible customer service, and they dont stand behind their product.

We bought 6 pairs of the 70v outdoor speakers. We only received one pair in the mail and reached out to the company. They didn’t acknowledge a mess up initially but they did end up sending us the remaining 5 pair and followed up in a timely manner. Good thing the job wasn’t time sensitive. Good speakers, decent enclosure, great value.

Received my speaker in a damage box and reported to the support desk to inquire about sending a new box as the speakers were to be given as a gift.No response on the simple request. Customer service severely lacking with the company, beward

These are some really good speakers. Purchase 2 pairs last year for outdoors and they still looks and sound good. Rust is non-existent on mind and they are right in the rain, sun, hot and cold weather still kicking. Purchased another 2 pairs for my outdoor 7.1 home theater. You could spend twice as much from Bestbuy or other stores and wont even come close for the sound quality, price and durability of these outdoor speakers!

Im an electrician and low voltage installer. Ive been purchasing equipment from OSD Audio for over 10 years now. My customers are happy with the performance of their speakers and pricing. I have had a few items defective or not last forever, but overall Im still happy with the value and continue to purchase my speakers here. Also, I did a few jobs for the owner and his wife years ago. They are wonderful people and they are always nice and come out of their office to see me if Im there. I usually walk in and dont order from website so I cant rate that service.

Decent products but Non Existing Customer Support

Quick and easy with way better prices compared to the big box retailers !

Equipment is not suited for outdoors it rusts. Had to return it in am onth as the power supply failed any they want to deduct for rust. Dont do business with them>

Never responded at email ! Horrible customer service

My experience with this company is horrible. They never pick nor return calls or emails. I gave them one star because they finally shipped my orders.

Great speakers, and customer service

Nice place