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Pottery Barn
1065 Brea Mall #2107b, Brea, CA 92821, United States
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Pottery Barn

Comments
Ta
Review №1

Very modern furniture, great for decorating your house or home, expensive but very solid furniture. Bought a coffee table here and we love it

Da
Review №2

Nice place to browse and appreciate interior design.

Lo
Review №3

Such new innovative ideas on decorating.

Ma
Review №4

Found a really nice rug thats on sale from $800 to $200!! Totally scored

Wh
Review №5

Best design ideas!

Te
Review №6

I go to Pottery Barn in Brea CA and I am working with their associate/designer Teresa whos been absolutely great to work with! Great design advice and very patient with me 🙂 She listens to what I like, Looks at pictures Ive saved and from there is putting together my living room and dining room and I cant wait till its in my home to start on the accents, Thank you Teresa!

Tr
Review №7

Great Products, great customer service!!

Ca
Review №8

I recently purchased a bunch of merchandise from this store and online. First of all, I understand a 30 day return policy but I also understand GOOD customer service and not lying to customers to avoid upsetting them. They returned some of my items to my credit card but when I got home from a trip, gift cards were in my mail for the other purchases. Why would you return some and not all? This was AFTER I brought back over $200 worth of merchandise I realized I was not charged for and I thought I should do the right thing and give it back to them. I tried to resolve this with Pottery Barn customer service and their first response was Im sorry I cant help you, youll have to go back to the store. After a 45 minute call trying to get this sorted I get a supervisor on the line and she said sorry there is nothing I can do. We are not going to help you. She would not put me through to management to get further help so I had to hang up. This is POTTERY BARN, not the 99 cent store! I am appalled and frustrated. They should have just told me the truth at the store, and I SHOULD have kept the merchandise I brought back because I discovered I had not paid for it. I have been googling Pottery Barn since this call and am shocked at how poor their reviews are and now I get why. Really poor customer service, dishonest stores, no loyalty to the customer. I am a designer and I will go out of my way to not buy from Pottery Barn and the whole Williams and Sonoma family again. Thank you Wayfair and the 1,000 options I have.

Ka
Review №9

Cool furniture and decor. Lots of updated styles and traditional too !

Ja
Review №10

Sometimes Ill think about buying something online, but when I come in to the store, they always find a way to offer a discount, even if its not marked, excellent employees that cause me even more brand loyalty than the furniture itself already inspires in me

Jo
Review №11

Very pricey but they have awesome stuff.

No
Review №12

Good stuff but the price...

ri
Review №13

Helpful

He
Review №14

Reps are fantastic.

RH
Review №15

Love this place but a little too expensive unless you catch a deal

So
Review №16

Nice stuff

Sh
Review №17

Wouldnt shop anywhere else

Di
Review №18

Love the fall pillows

Information
57 Photos
18 Comments
4.2 Rating
  • Address:1065 Brea Mall #2107b, Brea, CA 92821, United States
  • Site:https://potterybarn.com/stores/us/ca/brea-mall/
  • Phone:+1 714-256-4053
Categories
  • Furniture store
  • Bedroom furniture store
  • Lighting store
  • Outdoor furniture store
  • Window treatment store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–7PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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