Such new innovative ideas on decorating.
Found a really nice rug thats on sale from $800 to $200!! Totally scored
Best design ideas!
I go to Pottery Barn in Brea CA and I am working with their associate/designer Teresa whos been absolutely great to work with! Great design advice and very patient with me 🙂 She listens to what I like, Looks at pictures Ive saved and from there is putting together my living room and dining room and I cant wait till its in my home to start on the accents, Thank you Teresa!
Great Products, great customer service!!
I recently purchased a bunch of merchandise from this store and online. First of all, I understand a 30 day return policy but I also understand GOOD customer service and not lying to customers to avoid upsetting them. They returned some of my items to my credit card but when I got home from a trip, gift cards were in my mail for the other purchases. Why would you return some and not all? This was AFTER I brought back over $200 worth of merchandise I realized I was not charged for and I thought I should do the right thing and give it back to them. I tried to resolve this with Pottery Barn customer service and their first response was Im sorry I cant help you, youll have to go back to the store. After a 45 minute call trying to get this sorted I get a supervisor on the line and she said sorry there is nothing I can do. We are not going to help you. She would not put me through to management to get further help so I had to hang up. This is POTTERY BARN, not the 99 cent store! I am appalled and frustrated. They should have just told me the truth at the store, and I SHOULD have kept the merchandise I brought back because I discovered I had not paid for it. I have been googling Pottery Barn since this call and am shocked at how poor their reviews are and now I get why. Really poor customer service, dishonest stores, no loyalty to the customer. I am a designer and I will go out of my way to not buy from Pottery Barn and the whole Williams and Sonoma family again. Thank you Wayfair and the 1,000 options I have.
Cool furniture and decor. Lots of updated styles and traditional too !
Sometimes Ill think about buying something online, but when I come in to the store, they always find a way to offer a discount, even if its not marked, excellent employees that cause me even more brand loyalty than the furniture itself already inspires in me
Very pricey but they have awesome stuff.
Good stuff but the price...
Helpful
Reps are fantastic.
Love this place but a little too expensive unless you catch a deal
Nice stuff
Wouldnt shop anywhere else
Love the fall pillows