user
Creamistry
1623 E Imperial Hwy, Brea, CA 92821, United States
Appearance
Creamistry
Comments
To
Review №1

We shared a double chocolate explosion which was a good amount of ice cream and brownie - This was super decadent and balanced well. It looks like they used to have a setup to make liquid nitrogen ice cream on demand, note that this is currently replaced with your classic ice cream store setup where the employee scoops/assembles your order from already-chilled ice cream. I appreciated the variety of tempting flavors in the pre-set combos, and theres a bunch of toppings for build-your own.

Ja
Review №2

Very disappointed in my recent visit here. I have been to Creamistry before so I know what to expect. Everything was wrong this time. The ice cream came out half melted which is odd considering how cold Liquid Nitrogen (LN2) is. I was asked if I wanted whipped cream on mine and I said yes and it was on the receipt but it was served to me without it. I also had to ask for the sprinkles which come on The Unicorn, and I was given the wrong ones. The kid who made it seemed more interested in playing around with the LN2 and freezing his gloves then he did making it. I hope they can find some better people to work here so I can come back again.

Jo
Review №3

Its not all its hyped up to be. The equipment is extremely loud and it takes a very long time to get your ice cream. Its over priced and not worth the 25+ minute wait.

Ti
Review №4

Great experience. Lisa was super helpful and a fast worker. She did a great job. Highly recommend this place and will come back.

Br
Review №5

Went in at 8:45 on A Friday. With 5 people ahead of us. It took 45 minutes for them to make 5 ice creams and then one of the items I ordered. And then another 15 minutes for the next item. So we were not even able to eat together. Owner/manager kept taking orders and tallying receipts while no one was ordering...employees looked confused and disorganized. The owner/manager did pass out coupons to other customers, however only select customers she approves of apparently. Horrible service. Wont be back

Pe
Review №6

Staff is very very nice and friendly. Efficient team.But nothing on their menu tastes good and everything is overpriced.

Pa
Review №7

I hope they never discontinue their green tea ice cream. Second best to only Häagen Dazs green tea ice cream. My ice cream maker’s name was Patrick. So extra star for Patrick.

Br
Review №8

Came on a Sunday night, 9pm, they said they were out of ice cream. How can you run out of ice cream when that’s all you do? That’s like if you went to In and Out and they said we are out of hamburgers. That’s un excusable, especially when you run an establishment like this. Looked like they just wanted to close early. Had a friend waiting for them to close. First and Last time to visit.

Ay
Review №9

Under new ownership. This place was jumping. Clean and bright inside. Plenty of Outdoor seating with tables and chairs and heaters. Ice cream was creamy and delicious. Oreo cookie and smores and strawberry cheesecake were the winners for us. Yummy!!

Da
Review №10

Such great ice cream. Friendly hard workers. WAY under-staffed.

Jo
Review №11

The ice cream was dry & separated, instead of being smooth & well-mixed as we have experienced in the past.

Ca
Review №12

The ice cream is very delicious and original better than in many places but the service is as bad as the ice cream is good, I mean that the service is very bad they treat you as if you were asking them to give you the products for free. But Ice cream is good. 🙃

De
Review №13

I love it!!!! It was an unique experience! Ice cream whipped in front of you. Very creamy and tasty!

Kr
Review №14

Delicious and fun! Science with your sweet.

Ay
Review №15

Update: We decided give Creamistry another chance and stopped by for ice cream again and we were disappointed. We ordered Strawberry Bond and after an hour wait we were handed what seemed like strawberry shake, literally. Basically just some plain ice cream with strawberry on it. We have had Strawberry Bond before and used to love it. Lowering from two to 1 star. Not going back there again. Photo for reference.We used to love Creamistry but the last two visits have been disappointing. Brownie bites were stiff and difficult to chew on. Ice cream itself did not taste right, as if it was just a mixture of sugars and chocolate. Yes they are overpriced but we were OK with it when their ice cream was great. Will wait a while before giving another try.

Ja
Review №16

Never usually busy, great staff. nice seating inside and out. alot of dinner and shopping areas around. And down the street from Brea Mall

Ma
Review №17

Went here two days ago and ordered small pistachio and a small pecan praline. It took a while but it’s a process so that wasn’t an issue. My husband who absolutely loves Creamistry’s pistachio took a bite and it was all wrong. Apparently they added too many pistachios and the girl working there basically didn’t care. My husband tried explaining he’s had this same ice cream many times and it doesn’t taste right (and to me, it didn’t look right either —very gooey and slimy, not creamy, and dark green). The girl failed to ask him if he’d like something different. Finally, he tried eating some more of it but still just couldn’t stomach it, so I asked her if she wouldn’t mind at least looking at it. She did and FINALLY offered a substitute. We waited for a long time since we were pushed to the end of the line for orders for the substitute but then the girl mixed up our order with someone else’s—prolonging our wait even further. Overall, worst creamistry experience ever. The pecan praline was still delicious which is the only reason for two stars.

Cy
Review №18

Ice cream wasn’t that great. Had a weird after taste. My son and I threw the ice cream away. It also had a weird texture.

Sa
Review №19

Made to order icecream thats made with Liquid Nitrogen. I got the Rocky Road. This was my 1st time here and the clerk suggested Rocky Road from the favorites menu. Not going to lie...it took about 15 minutes for our 2 orders to be made. There were about 4 orders in front of us. Its very labor intensive from what I witnessed. The 3 clerks behind the counter worked well as a team. One would create the ice cream and pass it to another clerk that would complete the process then the last would serve it up and decorate your order. They all worked well together.Our 2 Regular orders (small) came out to roughly $14 including tax. Cant come here during lunch break when its busy. We probably wont be coming here again but it was fun to watch and try Creamistry.

An
Review №20

One of a kind experience. A bit expensive though.

De
Review №21

Friendly and helpful staff. Boy, they work hard. Worth the wait. My mom, aunt and uncle lived their salted Carmel Sundays. I enjoyed my coffee cashew shake. Thank you!

An
Review №22

I usually wont give 5 stars but this ice cream parlor deserves it and more.

JO
Review №23

At first, when I entered the place was a bit unclean. However, we quickly find out they are short-handed. Ice Cream mmmm 😋 was so delicious.

Ke
Review №24

This is one of those nitrogen places where you dream up your fantasy ice cream and they blend and freeze it. I had chocolate with brownie bites, almonds, and nutella sauce. It was amazing. Will definitely be back.

Br
Review №25

Came to this because the one in Roland heights closed. We arrived at 9:04. We were told we are closed, we had a had a busy day. We need to clean. What a disappointed 😞

Vi
Review №26

Service is great and ice cream is delicious. The premium milk makes a difference in the quality and taste of the ice cream.

Fi
Review №27

Great ice cream, unique and great flavors. Only downside still is the stores cleanliness, Im shocked since Covid everyone is super clean, but not here.... Great ice cream but clean and sanitize your stores.!!

He
Review №28

I love the red velvet ruby (I think that’s what it’s called). It’s the only reason I go here. But last time I went, they had taken it off the menu :(I’ll return when they bring it back :-)

Ch
Review №29

Love this place. The best icecream.

Kr
Review №30

Walked in when they opened today. The guy working was really friendly and very helpful with our questions, changes, etc. Also love that we can get dairy free options. Definitely will be back.

Fi
Review №31

Try the pistachio ice cream mixed with strawberries and topped with Nutella. Delicious!!

Ke
Review №32

Nobody should have to wait longer than 10 minutes for stupid expensive ice cream.

Th
Review №33

Kinda dirty, kinda meh. Go to handels instead.

Je
Review №34

Be prepared to wait 35-40 mins to wait for one ice cream. I am not exaggerating. I waited for 30 minutes and when it was almost my turn (FINALLY), they started making several ice creams ahead of mine because they had online order. OMG. I didnt want to wait any longer so asked for refund but he said no. Never apologized, nothing.

Je
Review №35

Ice cream taste good but a bit pricey...

me
Review №36

Open late,someone inside but open at13.30

K.
Review №37

Great, high quality ice cream!! There are a lot of different combinations you can create, so you always have something to try every visit. Best part is that they make your ice cream in front of you! They also have Non-Dairy based you can choose from (Coconut, Cashew & Sorbet) & these options do not ruin the flavor of the ice cream at all. Definitely will be back for more!!

Ce
Review №38

Really high quality ice cream excellent!!I never had such a creamy ice cream before. I like how Creamistry makes ice cream out of liquid nitrogen. Very cool! Staffs are very friendly!

Tr
Review №39

Was here to pick up an order. Sense the order was before they opened the owner didn’t care when he did this order

Ba
Review №40

This is the most fresh ice cream you will ever experience.

al
Review №41

Friendly and helpful staff 👍

Eu
Review №42

One of my favorite ice cream shops! Their ice cream is so smooth and tastes delicious. Their service is also very nice. It is a bit pricey, but it is definitely worth eating.

Ad
Review №43

Pretty cool. Different for sure. I liked the cookie batter flavor.

Na
Review №44

Totally get that the line was long but dont just keep adding milk to the milkshake- it tasted like milk with a hint of strawberry-NOT GOOD!

Vi
Review №45

The tastiest place on Earth 🍨❄🥳🍧🌎

Kr
Review №46

My kids loved it. Its interesting to watch from start to finish.

Ma
Review №47

The ice cream is sublime as usual, but the staff has trouble keeping up with orders on a pretty regular basis. I keep coming back though! The ice cream doesnt get any better than this.

Ca
Review №48

Jack made our experience amazing. There was a mix up on the order and he sorted everything out and really made our time great. Everyone make sure to tip the crew a solid one next time youre there. They all deserve it.

Ad
Review №49

The matcha flavor is mind blowing. The only thing is... i don’t recommend the almond milk base. I love almond milk but it just did not have the same creamy feeling that really makes it amazing to begin with.

Ri
Review №50

The quality is excellent and a great price. - Ice cream made with local ingredients with many unique flavors to choose from. Definitely worth a visit to try their ice cream.

Jy
Review №51

Slow.... Tasty... Bit over rated....local sourced fruity loops and capn crunch.

Ge
Review №52

Creamistry, as the name implies, has some of the creamiest ice cream Ive ever had. You can choose your base, either premium, organic, coconut, or sorbet, choose yours flavors, and toppings, this is really great for lactose intolerant customers! For two people you can count on spending about $20, so its not as inexpensive as thriftys ice cream. Inside seating is available, but it can get a bit noisy with all the mixers running and if its crowded, there are a few tables outside as well, probably not the best date spot.

Oh
Review №53

I had a large Cookie monster. I love these hipster ice cream places, the ice cream always tastes amazing as its made on the spot with nitrogen.

Sh
Review №54

Awesome place, like the Captains breakfast flavour.

Ta
Review №55

You cant buy happiness BUT CREAMISTRY icecream is within reach 😍Always joy and delight to be at this place!

D
Review №56

Friendly staff and great tasting ice cream. They also offer non-dairy options. Pricing is higher than other places, but I felt it was with it.

Jo
Review №57

The nitro sounds like a gimmick but it really makes the icecream silky smooth!

Mi
Review №58

Date night with my boys and they were not disappointed! 🤗 Fresh Made waffle comes, Oh My.🍨

Ga
Review №59

So many flavors, so little time. Fruity pebbles is still my favorite flavor

J.
Review №60

Quite possibly the best ice cream Ive had. Although the price will keep me from coming often.

ch
Review №61

I will never Go to this location again. I waited 45 minutes and there was only two people ahead of me.If I didn’t pay for the ice cream first,I would’ve walked out. Seriously understaffed, the employee was very upset and not courteous.

Ti
Review №62

If I was owner i would hire immediately. The wait is too long. There are 5 machines onsite. Pissed off workers too. How could they not be. It is summer!I rate the ice cream 5. The stored gets a 1 star. Its the owners problem.

Er
Review №63

Kids love itIts a little pricey for me, but its definitely good and they have a good selection, including sorbets.It can get busy later at night as its popular with families and dates.

Ch
Review №64

I love this place. The ice cream tastes so delicious. Its like the ice cream version of Starbucks.

Ni
Review №65

First time today. 3 small ice creams & a shake $29.00!! Very expensive . We waited and waited for our ice cream and nothing! Finally the shake comes out. 30 min later we are still waiting for our ice cream. Finally I said excuse me but how much longer? They ask my name and could not find anything. Instead of just making my ice cream quickly they are all looking around like they have no idea what they are doing. I finally say. Give me my money back!! Another 20 min go by and they have no idea how to give me a refund. I asked for the manager and they first said he will come out in a minute, then they said he was not even there. Finally they refund 13.00 dollars not even close to the amount I paid. After arguing with them for a other 10 minutes I finally received a full refund! Never again. I could not even tell you if the ice cream was any good because I never even tried it. The shake my son got was ok BUT not worth the 9.00 dollars. Ruined our family night out for some ice cream.

Ge
Review №66

Best ice cream around! Delicious, creamy with great ingredients. At first, I thought, well this is a little overpriced and gimmicky ( because they make the ice cream right when you order it.) Boy was I wrong! I was amazed at how creamy and delicious the ice cream was with not even a hint of ice crystals regular frozen ice cream can have. The texture was closer to a custard and the Nutella ice cream was definitely a favorite! Good thing this place is a little far away from me, otherwise I would be rolling in and out of there every day :)

Ra
Review №67

A great place indeed with friendly staff and good tasting ice cream.

Ju
Review №68

First time!! Soooo good 😋

Ga
Review №69

Amazing Ice cream! Definitely coming back!

KC
Review №70

Super nice staff.. Ice cream is super yummy

Sa
Review №71

There are Creamistry stores all over the place but this one tops them all in terms of quality and customer service. kudos to the new owner!

Za
Review №72

Good ice cream.. good prices... We go there often...

Ha
Review №73

Milk coffee flavor is pretty good. 🍨 🍦

Ma
Review №74

Amazing ice cream and service. A very fun place to go.

Ca
Review №75

Friendly people and very fast work. So Kool to see you choice of ice cream being made in frount of you.

om
Review №76

Best ice cream everrr!!!This was my first time trying creamistry. I had very expectations with all the hype around how good this place was so I was like let’s give it a shot. When I have high expectations for something, my expectations are never met, but this time it surpassed any thing I could’ve possibly expected.Thai tea and Nutella are the ones I tried and they were delicious!It’s $6 for a regular so bring your wallet full of cash!

Ra
Review №77

OMG this place is crazy expensive to the tune of $17 for two small ice creams with two toppings each! Taste is good but no different than a gallon of good ice cream you can buy at the store for a a third of the price.

Je
Review №78

Super fun concept, but a bit pricey. If you come on a Friday night, expect to wait a bit. These guys hustle, but its just that popular right now!

Ma
Review №79

Love the idea, love the name! Science at work to make an ice cream... 👍👏

J
Review №80

Long line when first got there. The ice cream was okay not out of this world. Just okay. Not worth the long line.

ka
Review №81

Ice cream texture is excellent. Flavors are really good too.

Ke
Review №82

Amazing ice cream, but way too long of a wait

Ye
Review №83

During the nighttime rush fully staffed as it was i ordered four ice creams totaling over 35 dollars. now i waited patiently like everybody then my order gets called out. then everyone eating theirs and me as well. then suddenly i begin to notice that i got an ice cream that was not mine. i took it back while theres so many people waiting. then it finally came out. then finally i begin to eat it. then it was made wrong again. so i literally took it back and the cashier was like i dont know its long night idk. so i took it back. i waited again. they gave it to me with marshmallows finally. then it was missing the almonds. three times!!! three times they mess up my order. this was a horrendous experience absolutely!!!

Am
Review №84

Went in at 1008pm tonight. Stood in line for a few minutes to be told weve taken our last order for the night. They close at 1030?? I felt really bad for the parents behind me who brought their 3 kiddos who also all got turned away.

Il
Review №85

This place was awesome!

Re
Review №86

Great ambience and good icecream

Ro
Review №87

Friendly staff and very cool for the kids but WAY overpriced for ice cream.

So
Review №88

Love the Nutella one but its way too expensive. 1$ for every add on.

Co
Review №89

Custom made ice creams. What else is there to say

Ri
Review №90

Captn crunch ice cream with NUTELLA...🔥🔥🔥

Fl
Review №91

Delicious and expensive. My type of dessert. Love it.

Ma
Review №92

Really cool idea. Pricey, but worth it!

Mi
Review №93

Only one person working and he is extremely slow!

Mi
Review №94

The best ice cream around

Ra
Review №95

Really good ice cream.

De
Review №96

A little expensive, but its a nice treat every once in a while.

He
Review №97

Great tasty ice cream

Ch
Review №98

Great ice cream

Je
Review №99

Very good ice cream!! alright service..

Au
Review №100

Long lines but worth the wait!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:1623 E Imperial Hwy, Brea, CA 92821, United States
  • Site:https://creamistry.com/store/Brea_12
  • Phone:+1 714-592-7741
Categories
  • Ice cream shop
Working hours
  • Monday:2–9:30PM
  • Tuesday:2–9:30PM
  • Wednesday:2–9:30PM
  • Thursday:2–9PM
  • Friday:2–9PM
  • Saturday:2–9PM
  • Sunday:2–9PM
Service options
  • No-contact delivery:Yes
  • In-store pickup:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations