Allen was amazing and so patient with me, he made sure I understood how to use my phone before I left the store.

The new manager of this store is a breath of fresh air. I have seen him interact with customers at his previous store. He is passionate about his work, demonstrates knowledge of the equipment and is customer oriented and friendly. He works hard to find the best solution for every customer and to be sure each customer leaves satisfied and having had a positive experience. The Brecksville store is lucky to have this new manager. Any business or person should feel like they will have all of their needs met.

People in the store are friendly and helpful. I couldnt get help with everything I needed though. I was referred to customer service on the phone. A lot of passing the buck! No one seems to be able to help.

Great customer service here.. The manager allen was a huge help with my broken phone and madis helped get a new one!

Not a corporate store so they wont do the switching credit the same. They told me to use some website and I did it and no refund still. It was only going to be a fraction of what a corporate store would have given me anyway. They said they could only give in store credit for my phone from sprint. Dont go here-- find a corporate store. Wish I could get out of it so badly.

Absolutely the best at&t store i have been too. Great customer service, my sales rep was honest and very helpful, giving me the best price for my buck! I ported my service over from Verizon about a month ago and have not regretted my decision. The sales rep is an Italian guy named deno, he is saving me 60$ monthly with 3 devices than i was paying with verizion with only 2 devices. Would highly recommend doing business with them!

I absolutely love these guys. Its tough to find a good cell store but i finally found mine!!!

Justin was phenomenal to work with! He was very efficient and had great customer service! He answered questions promptly and went above and beyond for us! Highly reccomend visiting this location with justin!

Great experience here, knowledgeable sales reps who got me a good deal on some IPhones!

Awesome store and great staff. They got me set up with my iPhone X and treated me like top priority

Our staff is ready to help out with all of your cell phone and home service needs!

Super service see my man that took care of me Dino! Great customer service! Someone get this guy a raise! Thank you Dino!

Love this place staff is friendly and informative. Clean environment and knowlefable staff

I love the service I get from at&t.

I love this place!