Way cheaper than brentwood bill Brandt Ford parts thier at Ford making up cost were Napa wanted 30.$ Ford wanted 75.$ for a part that I think made by same people just different packaging is all so of course Ill buy Napa one really what could it be just cant get what Ford has in a rearmain seal that felpro gasket set doesnt come on Ford do you have to stick it to every customer cant you make a profit from every one paying a lot less like a 5$or 10$ markup not a50$ mark up yeah can see if I was getting the truck that it goes too but Im not so GO NAPA KNOW HOW way to keep me happy with fair prices thxs
Came here because I needed some retainer clips for a splash guard. I went to Autozone and they only had a pack of 2 for $7 I needed 8. So drove down the street and went into Napa. They didnt have the same ones so I had to eyeball the size and pick a pack of universal fit. The guy that helped me, which I think was the owner, let me test fit before I bought them. He cut a hole in the bag and gave me one, I ran outside and it fit perfectly. Also the price was way better. I got 10 pack for $7. So now I have extra. Happy with the service. Ill check here first before I go to the other auto stores.
NAPA is a real place to buy auto, truck, farm and other industrial equipment parts....Quick knowledgeable helpful and caring employees, especially Javier. No elite, know-it-all attitudes just good old simple listening to what you need and offering all the best they have to offer.Near old downtown on the highway, big parking lot, large store with a great inventory of parts for every category mentioned above. One of those rare places that makes brick and mortar a better choice.... I dont even bother calling ahead any more because it is local, good prices (much better than the 7-11s of parts stores.... You know who Im talking about) always in stock and trust me.... This review is being written by a person that buys other than groceries, about 95% of my consumer goods online.Give em a tryand youll know why
Employees are very helpful and knowledgeable. Best price for a new car battery with warranty compared to three other places. Will shop here again.
These guys and gals are great! Went in looking for tune up parts for a boat (hard to find in most auto parts stores) and they would not give up until they found them! Great hard working group of people with the best of attitudes! Could not have asked for a better experience!!!
Excellent quality. Knowledgable staff.
Very good service had every thing needed for my trk
Best place to get correct parts
I bought a set of wipers and asked before I purchased them if they would put them on my car. Nathan the sales person he would. We take them out to my car and then he tells me that he doesn’t know how to put them on. I will never shop in that store again. I’m going to take them over to Napa in Antioch and see if they will put them on for me.
Oldest parts store in Brentwood with a deep inventory of parts. Prices are very competitive but their real value is their knowledgeable and helpful front counter staff. If you need help figuring out an automotive project, these guys are the best.
Went there today. A young kid helped us. Super helpful and very nice. Third auto store we went to and they had what we needed.
From the young guys to the old guys we have found everyone respectful and very helpful.
Come for a quart of oil or recommendation for a gas additive, a thermostat or a fuel pump. Napa always has it with courteous and knowledgeable folks. Highly respected!!
Great friendly staff. Get it done right the first time knowledge. Ron is very knowledgeable for ford parts.
Never has let me down on parts or tools.
Close, convenient and if they dont have a part, they usually get it the next morning. Quality parts that Ive gotten.
Very nice auto parts store and great prices and wonderful staff. Would recommend coming to see them.
Helped us find everything easily and when one of our taillights were stuck (was replacing it) they were incredibly helpful. Just very helpful people all around
Great place to get auto parts! Nice staff and very helpful.
Great company I been dealing with them over 50 year,s family owned
The only place around that comes close to Shannon Auto Parts (hehe). The employees actually know about... Auto parts! They can also do amazing things that the OReilys of the world cannot, like answer questions in a knowledgeable, courteous manner, or get you a non-stocked part within a couple of days. The place aint pretty, they have a weird cashiering method that might throw you off, but I wouldnt drop a nickel anywhere else.
None of their employees are helpful and the atmosphere is terrible. I tried to return some parts and they took the parts and told me I couldnt have any money back. Never go here the service is terrible.
They are much more knowledgeable than the guys at OReilly or Auto Zone and they have more in stock.
Really nice people inside, they are patient and very helpful.
Helpful friendly staff. I always start here first.
Good replacement parts, good service. There is a handicap parking space.
Good selection of items and great warranties on their batteries compared to AutoZone and OReilly.
Great service and they had what I needed.
Extremely knowledgeable back counter, theyre friendly, and inviting
Rick has done a great job owning this place. Ive been going there for 40 + years
Only place that carried a special battery I needed.
Inconsistent help. Some of the counter help goes above and beyond, others not so much.
Knowledgeable and helpful staff
Always have what I need
If they dont have it, they can order it, typically fast.
Im always working on weird things and these guys always help me out with my peculiar requests!!
Ron is a terrible customer service representative and has a rude demeanor
Great service
Knowable staff. 👍
Good people there
Good
Great service
Great service
Thanks for the help guys.
Good service and help !!!!!!!
Rick is the man