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Karpilow Safe & Lock, LLC
4490 Main St, Bridgeport, CT 06606, United States
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Karpilow Safe & Lock, LLC
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Ra
Review №1

Avoid this place at all cost, there is no customer service here at all, Dude at the front counter who says he’s the owner kick me out of his store after I did business with them, had to make me a motorcycle key for my bike did not fit told me to bring it back when I did refuse to do anything for me, be careful guys, don’t waste your money here they obviously don’t know how to cut keys,

Mi
Review №2

Excellent service! Very knowledgeable and well stocked for any of your needs. I pass by other shops knowing that the job will get done right and without delay. Never disappointed. In a class of their own. Highly recommended!

Jo
Review №3

They might do great work, but.....They were recommended by our real estate agent who recommends them for all their new sales and rentals. As we have rental property, we needed a locksmith. So, I called to make appointment. He said they start at 8:30 am. I said 8:30 was fine. He said they leave the shop at 9 so around then. I waited until 9:30 and they were a no show. We called and the person we spoke to said they will be there around 12 pm. The person actually said I wasnt the one who told you 9 am You might not have been the one to tell us that, but another employee told us. With in 15 minutes, we arranged for someone to meet them there at 12 and we called them back to tell them a different person will let them in. A third employee said they would be there at 3:30 pm!! We cancelled. The next day, someone called to see if we wanted to reschedule. REALLY? My time is valuable and you expected me to waste another day waiting? I already found someone else and they were FANTASTIC. So maybe Karpilow is the best in the industry. But we will never find out.

Sa
Review №4

I had six keys I needed duplicated. Home Depot said they didnt have blanks for 4 of them, and the other two would cost $5 each for the blanks, not including the cost to cut them. No thanks! The next day, I walked into Karpilow just past 8AM, put the six keys on the counter, and 15 minutes later walked out with 2 perfect duplicates of each of the six keys. The dozen new keys cost just under $40, so thats about $3.34 per key. Quick and effective.

Ak
Review №5

The young gentleman that assisted me was very kind, and knew exactly what he was doing. He had me in and out of that place in 10 minutes! I was worried about finding a place that could make a spare for my VW rabbit that was decent in price. Well I saved $200 and change by going with Karpilow! So happy.

Na
Review №6

First time going in to have house keys done, and they were quick and pkeasant. Unfortunately I made a mistake and had the wrong key copied. They were great remaking my keys without making me feel incompetent. Wonderful customer Service. Nice store.Ill definitely recommend them.

Kr
Review №7

Great alternative to Dealerships for lost keys. I lost my car keys and Karpilow charged half the price the dealer wanted. It was done quickly and I would recommend them.

El
Review №8

I went there to make some keys and it was quick and efficient. The lady that was at the counter assisted me and she was fantastic. I’d go there again if I ever need more keys made.

Th
Review №9

Amazing customer service, very helpful & good with prices. Best key shop around!!!

Se
Review №10

I stopped by to get a house key made & unexpectedly saw a bunch of pepper spray for a reasonable price .I was so happy to walk out with my new pink pepper spray .

Ha
Review №11

I just went and got a set of keys done here. Just a set of regular gm keys that had to be cut. I feel like I now got ripped off cause I went to another place and they charge half of what I bought them for. I just had to go 10 min out of my way. I wanted to get my keys cut good but its not worth paying double thats unfair. I know who Im giving a good review now. and whos name Im filing off of my keys.

Ch
Review №12

The only reason I’m giving them a 2 is the because the key was ready the next day. They told me one price over the phone than when I got there it was $100 more for whatever reason. Also I called them right before I got my car towed there to tell them I was coming and the lady told me ok. Fast forward to me pulling up to the place the guy puts me on the phone with his boss that proceeds to tell me I should’ve never got the car towed there. I walked out to show him where the car was and he locked Me out the store and turned off the lights. It really was a bad experience and I feel they should’ve accommodated me for their employees lack of knowledge for the establishment policies. The customer service skills sucked to me!

Co
Review №13

Went to get my keys cut and they wanted to charge me $13 per key. They also werent going to guarantee that it would work. Now Im getting my keys done for $1.75 somewhere else.

Ju
Review №14

Great customer service . Best key shop in the state 👍🏻

Ki
Review №15

I had no problems 🤷🏾‍♀️ I lost important keys and they cut me a new pair simple

od
Review №16

A couple of bucks more expensive than his competitors, but he is very helpful and I will return anytime I have an issue.

Mi
Review №17

Only locksmith around that will cut a steel key. Cut me a new key for a broken steel key after I went to two other places.

Ro
Review №18

Overall great experience

Da
Review №19

Karpilows Store Hours (Store hours on Google is incorrect):Monday-Thursday 8:00-6:00Friday 8:00-5:00Saturday 9:00-1:00

Information
3 Photos
19 Comments
4.3 Rating
  • Address:4490 Main St, Bridgeport, CT 06606, United States
  • Site:https://karpilowlock.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 203-368-6517
Categories
  • Locksmith
  • Emergency locksmith service
  • Home improvement store
  • Key duplication service
  • Locks supplier
  • Martial arts supply store
  • Safe & vault shop
  • Safety equipment supplier
  • Security service
  • Security system installer
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9AM–5PM
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
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