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Ferguson Kia
1501 N Elm Pl, Broken Arrow, OK 74012, United States
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Ferguson Kia
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Ne
Review β„–1

Our experience at Ferguson Kia was amazing! Carlos Jeffries was our sales consultant and he did a great job of helping us find the right vehicle, educating us on the process and making our trip from Arkansas worthwhile. He had everything ready for us when we arrived and he treated us like family! We also had a great experience with our finance manager, Brandon Hunt, who was super friendly and was able to educate us on our financing and warranty options. We have bought multiple vehicles in the past, but our experience with Ferguson Kia FAR EXCEEDED our expectations and was the best car buying experience that we’ve had! I HIGHLY recommend Ferguson Kia and will recommend them to all of our family and friends!! …Oh yeah and we got a pretty sweet ride as well! 😁

Vi
Review β„–2

I purchased a 2022 Kia Soul a few days ago from Colton Lemon. He worked diligently to get the deal done in a timely manner and was even kind enough to deliver the car to us. He was professional and polite throughout the whole transaction. I would definitely say my experience was great and I will be recommending my friends & family visit Colton at Ferguson Kia for all their vehicle purchases!

Ca
Review β„–3

I’ve had the best experience buying a car from Tom at Ferguson Kia! Loving 3hrs away and having to do it all over the phone is not what most people prefer to do but it has been so smooth and easy! Tom has been very helpful and courteous! 10/10 recommend!

Ma
Review β„–4

We were very pleased with our sales consultants. One of our sales consultants, Cameron High, made the buying process easy and enjoyable. We would definitely recommend him and Kia Ferguson to anyone looking to buy a vehicle.

Me
Review β„–5

Ive had horrible car buying experiences in the past, so I was a bit nervous when I headed out to purchase a new vehicle. Im so happy I walked into Ferguson Kia! The whole atmosphere was relaxing and friendly, and it helped soothe any of my concerns.Sean Clemons went above and beyond to make sure I got the exact car of my dreams! He gave me plenty of time to make the decision I wanted with ZERO pressure. It was a fantastic car buying experience and I walked out a very happy customer. I love my new Kia Soul EX! Thank you, Sean!

MC
Review β„–6

I came in for my 20,000 mile maintenance. David Kleman, Kia Express Service Advisor, was professional, helpful, and friendly. At one point, he came into the waiting are to show me the dirty filter & I had it replaced. I was very pleased with the service.

Ph
Review β„–7

We just bought our first Kia and our first car from Ferguson. The process was pressure free, stress free, and we feel very good about it. Colton Lemon took care of everything and made this a positive experience. Almost all the paperwork was done before we arrived. Go see Colton when it comes to buying a car. We were also impressed with Meghan Hill in financing. Great job Ferguson team!

je
Review β„–8

I HATE car shopping, even more with the current economy, but Carlos made it a breeze! It was one of the easiest experience I had purchasing a car. I had one concern, and Carlos found a way to ensure I was 100% comfortable before purchasing. Never pushy or following me around like a lost puppy. In the market for a new car, go see Carlos!

Se
Review β„–9

Kyle made the car buying experience EASY! He was ALWAYS friendly, positive, helpful and ready to help in any way. I would buy from Kyle again. A++

La
Review β„–10

Our experience at Ferguson Kia was excellent! Salvador Saldivar our sales consultant was very professional and he had everything ready when we arrived, the process was quick! Thanks to him we now have our new Kia 2022. We recommend him to anyone that comes here! Thanks Salvador!We also thanks to Mr.Brandon Hunt (finance manager), who was very professional and explained us our financing and warranty options.Excelent team!! Thanks πŸ™πŸ»

gi
Review β„–11

Dillion helped my son and daughter-in-law navigate a new car purchase. Her was awesome! As a family, we look forward to working with him when we purchase in the future. Thanks again Dillon!

Fo
Review β„–12

Best experience ever at a dealership. Weve purchased 3 cars from them now. Angel Hernandez is our guyπŸ‘πŸ»Always goes above and beyond for us and super nice guy. Always stays in contact with us and treats us like family. Finance dept always goes the distance as well. Just a joy to do business with them. Good place, good people. πŸ‘πŸ»πŸ‘πŸ»

Sa
Review β„–13

Ever since I bought my Kia, Grinch mobile, Soul I have been impressed with Ferguson Kia and all their marvelous people. I always take my Kia in for oil changes and this time David Kleman was my advisor. My Kia came back with a great oil change, the tires got rotated, they did a thorough inspection and even cleaned inside and out. I appreciate Davids walk through of my Kias current condition as well as his patience with my questions about the service.Ferguson Kia and David are on this Santas Good List.

Ma
Review β„–14

Kyle Praiswater was so helpful, friendly and open that we instantly felt at home. We were from way out of town and upon arriving, we were treated like family. They are the best! This is our car at home on our driveway.

Ch
Review β„–15

I had a great experience buying my new Kia Stinger this week! Cameron High was very helpful and made buying my new car easy! Jared in the finance office was very helpful as well and thoroughly explained everything, which I appreciated! Go see these guys if you’re ready for a new ride!

Em
Review β„–16

John helped us buy my Kia Rio- he was wonderful! So helpful and went above and beyond to make sure everything ran smoothly- even helped add on some extra’s I wanted at the last minute. I couldn’t recommend him helping you by your next car enough. I started looking on a Saturday and bought my perfect car on Monday- so quick!

Ma
Review β„–17

I dont enjoy writing negative reviews and I try to offer grace because I know that difficult circumstances can arise with any business. My experience with Ferguson in the past has almost always been very positive but gradually for the last couple years it seems their service has degraded. My business here has always been with the service dept so I cant speak to the purchasing experience but I used to get quality service with good communication at a fair price with little inconvenience. Sadly, that is not the case any more. Communication has been steadily waning. I used to get prompt updates on my service. Now I have to call them to check on car each time. Also, just to call to schedule service is a hassle. Recently, I called 3 times on different days. I left 3 messages and never got a call back. I asked for the manager and was transferred to the exact same voicemail as the one for scheduling service. Also, still no call back. Finally got through today. Spoke w/ service advisor. One major benefit of Ferguson in past is they let you reserve a loaner car for repairs. Now they cant commit to a loaner car and you have to call the day before to see if 1 is available but there hasnt been any recently and we cant guarantee a car per the tech. Ferguson has always taken an extra long time to service vehicles but the loaner car was the saving grace. Now without the loaner car option, who has time to wait for days to weeks to get their vehicle serviced? Its sad to see a company that used to have such high standards slip so much. If anything, I wrote this review to let them know so they can make changes. Ive been a devoted customer for around a decade but unfortunately now taking my business elsewhere unless I see some reviews describing a change.

Ab
Review β„–18

Go to Ferguson if you are looking for a new Kia. From start to finish, they helped us every step of the way. Cameron helped my husband get the car of his dreams, with every expectation he had in mind. He was super helpful, and he helped us get the car two weeks earlier than expected. Galen in finance was the best finance guy weve ever worked with. We bought another Kia with Midtown Kia and it was a nightmare, I wish we had done a little more research and gone with Ferguson. They are truly the right people to do business with.

Sa
Review β„–19

Colton Lemon was amazing! Never pushy. Helped me get exactly what I wanted for the monthly payment I wanted. I appreciate when a sales person actually listens. Thank you Colton!

To
Review β„–20

Kyle was great with helping me find a car. He knew everything about the K5, wasnt pushy, made it personal but still kept it business. He spent some time helping me with the car and some new features. Even walked me through step by step on a few. Thanks Kyle !!

Ma
Review β„–21

Kyle Praiswater took the stress away when looking at cars. He helped me stay in my budget, find a reliable car and gave me advice on first time car buying. 10/10 recommend Kyle on helping you with all your car buying needs! Also the new 2021 Kia Forte LXS is AMAZING!!

We
Review β„–22

John Ruskoski was a great salesman, no pressure, knowledgeable, and very friendly. Highly recommend going to see him for your next purchase.

Ca
Review β„–23

Awesome customer service! Helped me out a lot! Definitely recommend going to Colt45 babyy

Sa
Review β„–24

I couldnt have had a better experience. This Kia dealership has an amazing crew. Jon Ballou helped me with purchasing a new K5. He was awesome definitely recommend asking for Jon he will take care of you. I went in evening and CJ, Jon and Meaghan were soooo wonderful and was able to get me the best deal.

Ca
Review β„–25

Very professional prompt service always kept abreast of any changes in service that might occur. Very nice and accommodatingThanks so very much !!!!

bi
Review β„–26

Wonderful experience got here and knew someone in every department. We got the car we never knew we loved and the payment of our dreams! Jermaine was amazing. It was knowledgeable helpful and not pushy ask for him!Update:While I was there I also found the SUV of my dreams, the new 2021 Sorento!Jermaines quick thinking caused us to buy two cars at once.

Br
Review β„–27

Colton Lemon was great. Purchased a pre-owned Subaru from him and he was transparent and the whole process was smooth and easy!

La
Review β„–28

I had a wonderful experience at Ferguson! There are no games. They give you a fair price, and there are no surprises when you sit down with the finance department. Tanner Adams did a great job helping me find the right vehicle for me and my family. I would highly recommend this dealership. Ask for Tanner! He was excellent!

Al
Review β„–29

My family bought a 2016 Kia Optima from John R and it was the best experience! Process was quick and smooth. He did everything he could to make sure we understood what was going on with the entire process. They will definitely be back if we need another vehicle

ro
Review β„–30

I set up an appointment last week to get a clock spring replaced in my Kia Optima. On the day scheduled I arrive 45 minutes early. The service tech informs me that they don’t have the part. So, I wasted a vacation day to get my car repaired and they didn’t have the decency to let me know that they wouldn’t be able to complete the repair when I called them this morning to confirm my appointment. I told him that this is unacceptable. He said that they needed my vin# to order the part. I asked him why didn’t they call me or ask me for it last week. Do NOT waste your time with this service department.

Ka
Review β„–31

Jon makes buying a car incredibly easy! It’s not a hard sell and I appreciate that so much! Thanks again Jon! If you are looking for a car, go see Him. He’ll make sure you are taken care of!

El
Review β„–32

Very nice staff very friendly, and super professional, make things clear and simple, definitely %100 recommended and ask for JD the coolest sales person :D

ap
Review β„–33

Thank you so much JD Nausley! He made business through text convenient and easy for me. I told him what I prefer and he worked to meet my needs. He went beyond my expectations. When I arrived, all I had to do is sign paperwork. I love my car. Thank you JD.

Za
Review β„–34

Wonderful staff who truly care and take into consideration a customers needs . They were patient and worked hard, and got me in a beautiful new kia sportage, I couldnt be happier with the service I received . Colton lemon was very professional and worked dilegently, he took time to listen and was very respectful . All in all outstanding service and would definitely recommend to anyone .thank you!

Tr
Review β„–35

We purchased a new telluride from Carlos. It was a special order so we had to wait a while for it to arrive but Carlos was extremely great with keeping us updated and answered the abundance of questions we had. I would highly recommend Carlos. Brandon in the finance department was also extremely detailed in explaining stuff to us. I usually hate car dealers after I buy a vehicle but I would highly recommend Carlos!!

Be
Review β„–36

Nice work Sean! Your respectful, clear, and timely communication made ordering and buying our car pressure-free and a great experience overall. It hasn’t always been like that in the past for us, thank you. Highly recommend!

Bo
Review β„–37

I had a great experience dealing with Sean Clemons in the purchase of my vehicle. My situation required great support as I live in another state. He was able to complete the entire transaction in less than an hour and is currently handling the delivery. I greatly appreciate the support I received from everyone at Ferguson KiaThank you

Jo
Review β„–38

Buying from Ferguson was an awesome experience! Our sales guy John Ruskoski was awesome. Very helpful and attentive. Helped us get into the perfect car. I would recommend him for every sale. He helped with making sure that the used car that we bought was inspected and repaired to our satisfaction.

cl
Review β„–39

Dallas Shoemaker met me at my car with a smile and asked how he could help me. Dallas was friendly, helpful, let me know the estimate of my bill for the service work that was going to be done, and arranged me a ride to work. I appreciate you Dallas for your help and kindness!!

Ha
Review β„–40

Our sales guy Sean was a great help during the buying process of our 2022 Carnival! Everyone at this Kia was easy to work with and very kind. We visited other dealerships and liked Ferguson much better because of their professionalism. Highly recommend!

Da
Review β„–41

Colton Lemon and Jared Fletcher did an awesome job at getting into what we wanted. Didn’t take long and they made everything clear and upfront for us. Even was able to hook us up with a great warranty for a great deal.

Me
Review β„–42

We had a great car buying experience but went for the first oil change. Scheduled an appointment and everything and waited over 2 hours to leave with my car! Super slow in the service department. Will not be doing the cars oil changes there any longer, it was not worth the discount to wait that long.

Ea
Review β„–43

Absolutely phenomenal service! We are from out of state and had seen a car we liked online. Colton Lemon took the time to make sure we had all the info we needed to feel comfortable making the drive up including making us a personal video showing the details of the car. He even started the paperwork process with me by text so that when we arrived he had all the paperwork ready to go and all we had to do was take it for a drive. We were in and out in no time and he even threw in a good recommendation for lunch.

Ch
Review β„–44

Carlos was genuinely a man with integrity. He made our experience very pleasurable! We chose Carlos after viewing the salesman’s videos on the website. He was spot on! Took extra steps in the details, that most do not see or do! Very happy with our purchase.Thank you!Christie Troy

Di
Review β„–45

John helped my son purchase his first car to help build his credit. This was done over the phone with no hassle. Make sure to reach out to him for all your vehicle needs.

El
Review β„–46

We have bought our last 2 cars from Ferguson Kia and have been very happy with the experience. We worked with Sean on both purchases. The process has been quick and easy both times, financing has been fair and transparent, the service department has been great to work with and affordable. Definitely worth the drive out to BA for us!

Ro
Review β„–47

My sales advisor Cameron high was excellent to work with and provided full and clear answers to all of my questions. Would highly recommend asking for him. Avery in the finance department was also excellent. 2nd purchase I have made from Ferguson Kia over the last several years and will definitely be back

Te
Review β„–48

Well, the Ferguson Kia team was great to work with from the salesman (Salvador) to finance (Victoria). I arrived about 3pm and was leaving the dealership at 6:05pm. The fastest car deal I have ever been a part of in 40 years.I walked away from Midtown Kia. They had a manager special on a 2021 Kia Sedona that didnt exist. But once I got there they had many in the price range they thought I wanted to be in. Not a 1 in the $23k special after rebates and discounts they were advertising. I was serious about buying a new minivan and believe that the Ferguson Kia Team came through for me and my family and have made a customer for life across all their brands.

Ta
Review β„–49

Keegan Sanders was my sales rep and made the entire experience easy, laid-back, and hassle-free. I didnt feel pressured at all and was confident in his answers to all of my questions. I have never bought a new car before, had expected a frustrating experience, but actually enjoyed it. He was very thorough, made sure all of my questions were answered, and made me feel like a truly valued customer that will be valued in the future for repairs/revisits. If youre debating on (or dreading) a visit, do not worry; you will have a good experience.

Su
Review β„–50

My sister bought a car from Kia Ferguson two months ago. The car engine is consuming oil. The mechanic that has the car has verified there is no possible way this could be caused by her own error. The warranty company they use is stalling and currently refusing to pay for the engine. Kia Ferguson has been unresponsive and unhelpful. If you want to buy a car that will be useless within two months, these are your people. If you want to be making payments on a car that you cannot drive and receive zero assistance, then by all means, buy a car from Kia Ferguson in Broken Arrow.

Al
Review β„–51

Carlos and his manager went above and beyond to help us get into this new beautiful kia sorento! Thanks guys we appreciate it more than you know.

Ge
Review β„–52

Dealt with Keegan Sanders and it was quick and no pressure! He made sure I was getting the model I wanted and made it easy!! Thanks Keegan!!

Es
Review β„–53

Great attention when buying your car. Horrible response when calling finance regarding the warranty I purchased. Two phone calls no return call! Reading reviews- buying a Kia great experience- service /warrenty issues is a Nightmare. WARNING - I will have my car serviced at Midtown Kia.

An
Review β„–54

Kyle Praiswater IS. THE. BEST!!! Throughout this whole process, he communicated every move clearly, he was detailed about what to expect, and then going through the details and the features of the car was simply amazing! He has made this experience very pleasant! We would do this again and I’d ask for Kyle!!

De
Review β„–55

We had a great experience at Ferguson Kia. My wife and I purchased a 2021 Telluride. Sean Clemens and his team went above and beyond what was expected. Darrell did a great job, too. I highly recommend purchasing your next vehicle from them. It was definitely worth the 2 hour drive from Northwest Arkansas. Sean, well see you the next time were in the market for a new vehicle.

Ji
Review β„–56

Sean Clemons is a very professional Sales Associate that made our Kia buying process very pleasant and easy. He has excellent product knowledge, clearly answered all of our many questions, and has been very willing to help us learn how to use the many new systems on our 2022 Telluride. I would highly recommend Sean to anyone interested in purchasing a Kia product.

Ja
Review β„–57

Buying a car has always been extremely stressful for me. However, I had the best experience Ive ever had at Ferguson Kia. The sales consultant who helped me was Sean Clemons, and he made me feel very comfortable. It didnt take all day. I never felt pressured. And - most important to me - I believe Sean steered me toward the best decision Ive ever made when buying a car - (According to my mechanic.) I am very very happy. Thanks, Kia and especially Sean!

Je
Review β„–58

One of the best car buying experiences we have had. No pushy people, no one convincing you of something you’re not sure of. It’s one price and there’s no haggling. That alone is refreshing-we wish all dealerships would function like this. They stayed late to get things done. I felt the car was exactly as it should be and as it was advertised. Jon and Will were wonderful to deal with. Both of them were very knowledgeable and very friendly. We would highly recommend them.

Ki
Review β„–59

A smooth buying process with NO surprises--a rare quality for car dealerships. Tom answered every question clearly over the phone, and was willing to set things up even on what was supposed to be his day off. A family member recommended this dealership and Im very pleased with the outcome. Keep up the good work, guys.

Ka
Review β„–60

I had a fantastic experience working with Sean Clemons. I am loving my new Ford Edge! I highly recommend asking for Sean when you go to Ferguson!

Br
Review β„–61

I have purchased three Kia from Ferguson. One for my great niece and two Kias for myself. Tom Rother was my sale person and very nice to work with. What a great group to buy from. Love Ferguson.Brenda

Ro
Review β„–62

Keegan Sanders, Meaghan Hill and Ferguson Kia went above and beyond to make our on-line, custom vehicle purchase a 5 star experience. They were readily available to answer questions and personally delivered a solution without requiring a visit to the dealership. I would buy a vehicle again from Ferguson.

Be
Review β„–63

After buying a new car I knew I had to keep my car up to date. The guys in the service department are amazing. My service tech is David and he is great! Always answers my questions and gets me in even if I show up randomly. Monday I had a flat tire and they got me in and out in about an hour. I am so thankful for this staff!

Sa
Review β„–64

They’re real accommodating when you buy a car from them, but good luck getting a call back if you need any type of assistance afterwards. Hands down, the worst customer service. Stick with Chevy.

Lo
Review β„–65

Felt very comfortable throughout the whole process. John Ruskoski was awesome! I never felt pressured and he was very helpful!

Ky
Review β„–66

Excellent service, I walked in knowing what I wanted. Upon telling my salesman Keegan Sanders he immediately got the ball rolling. He explained everything to where I could understand it as well as answered all my questions. He didn’t try to push anything on me I felt like i was talking to a human being not a robot.

Ch
Review β„–67

This buying experience was so easy, thanks to Tom Rother. Everything was quick and easy and customer service was amazing. I would 100% recommend doing busy with them. I will definitely be purchasing all my future vehicles from them.

Wi
Review β„–68

I brought in my 2020 Kia Soul for a oil change and ended up having my car hijacked by them for 2 months. Had a recall on a part that required a new engine which of course wasnt any in the US. Had to be shipped from over seas which had to wait almost a month before it was even shipped(this was after 3 shipment date changes never in my favor). So, I was without a car for 2 months and wasnt given a loaner. Only updates I received was when I called numerous times or had to come in to dealership. They never called me. When workmanship was completed I received the car back without any perks for my inconvenience no wash and detail of the vehicle or any other things. They even had the audacity to charge me for the oil change I had originally come in to have done. I have bought two cars there, my parents bought a car there and my son purchased a car but I will no longer be a customer there.

De
Review β„–69

We showed up randomly at Ferguson Kia to buy a car! John Ruskoski walked up and was a God send!!! John went above and beyond and we couldn’t be happier with this amazing process!!!!Thank you John for you amazing salesmanship and patience!!!

Ry
Review β„–70

Extremely easy to get into my new vehicle. Nice staff. Best car buying experience Ive ever had.

Er
Review β„–71

We purchased a car recently from Ferguson Kia and our experience was great. Sean Clemons was our salesman and he was very friendly and wasn’t pushy. We had to order our car if you will because they didn’t have the color of the car that we wanted. We were able to get the car we wanted and not settle and he kept us updated on the status of the car which was awesome. He surprised us when it showed up early!

va
Review β„–72

Went yesterday on Jan. 6, just to check out a car! Well with such excellent service and help from Jon Ballou, and Susan from finance I was able to drive away in a car I was eyeing!! Thank you both for such a smooth and easy car deal!!

Ha
Review β„–73

I have bought 5 Kia vehicles now from different dealers around the US Ferguson Kia, Paul as my salesman, was by far the easiest and friendliest experience I have ever had. Paul was super nice and very personable...

Ja
Review β„–74

Kyle Praiswater was awesome!!! Gave me several options based on the requirements I had for a new vehicle, walked me through the process from start to finish. Was amazed when he went over every detail of the car before I left the dealership. Will definitely return for my future car purchases.

Ke
Review β„–75

Cameron High took care of me from the time I filled out the short form. He made sure he answered every question that I had and more. Galen Keys also did the same on the financial side. These guys deserve more than 5 stars more like 10 stars. I love my new 2020 Kia Telluride.

Ka
Review β„–76

Keegan Sanders helped me get exactly the car I was looking for. He was very friendly and informative throughout the entire process. I highly recommend Ferguson Kia and Keegan especially to anyone looking for something new.

Ma
Review β„–77

John Ruskoski saved the day! Great working with him!

Sh
Review β„–78

This is the ABSOLUTE BEST place to buy a car!!!EVERYONE on the sales side of KIA are awesome!!There is not ANYTHING that I have needed while I’ve been there, and gone without. One salesman even went to the store when he couldn’t find batteries for the TV remote for us!When no one else in town could help my friend, they came through!! C. J. is a miracle worker when it comes to getting you in a car!!!Jon Ballou has been a blessing to me. He’s helped me every time and I can depend on him entirely.They are a family and watching them help EACH OTHER out, warms my heart. There’s no competition there.These people go above and beyond. PRESSURE at this place is not even a thought.I LOVE the fact that they both prayed with us after all was said and done!!!Great people who aim to please, and they hit the bullseye!!!!!!!!!

sh
Review β„–79

Chris Bullock was wonderful to work with! Very patient and knowledgeable. This is my 3rd purchase from Ferguson, always great.

Ga
Review β„–80

Purchased a Kia telluride from this dealership even though it is 2000 miles away, primarily because these guys understand pricing right builds loyalty. Worked with Sean Clemons, who responds faster to your questions than you can type and guides you every step of the way. There is zero pressure to buy, and he made the whole process simple, fast and easy. Thank you Sean and thank you Ferguson KIA.

Na
Review β„–81

I was looking for a new car at Ferguson Kia and was surprised at the number of cars they had! My salesman was John Ruskoski and he was very helpful. Although they didnt have the car I wanted, Ill definitely be back to buy! Thanks Ferguson Kia!!

Sa
Review β„–82

David and the guys there are awesome. They all has been very helpful and understanding. The service has stayed that way for over a year now.

Dy
Review β„–83

A big shout out to John Ruskoski ! Thank you so much for helping me get started with my first ever purchase on a new Kia Forte !!! I’m absolutely In love with my new car and I’m so thankful for your patience with me and my mom on getting this amazing deal for my car . I’m so glad you were recommended to me by amazing customers with the same experience.

Jo
Review β„–84

Everyone knows how stressful car shopping can be, and how pushy car salesman are! Working with John Ruskoski was the least stressful car experience of my entire life. I would highly recommend if to any friend looking for a new car.

Ca
Review β„–85

Our experience at Ferguson Kia was amazing!! As always! This is our 4th car we have gotten from Ferguson. John Ruskoski was our sales consultant and he did a Awesome job!! Will be recommending anyone looking for a car to Ferguson!

Sa
Review β„–86

Just bought a new car yesterday here and it was great. A special thanks to Chris B., our new car salesperson, for making it a quick and seamless process.

Mi
Review β„–87

We usually spend a better part of our day at a dealership when we buy cars, but Kia Ferguson was a great experience . Kyle praiswater was super quick and efficient. Everyone was friendly and it was overall a great experience.

Sh
Review β„–88

Once again a Huge thank you to David Kelman for taking such good car of me and of course my car. Service was outstanding.Thank you !!

Mi
Review β„–89

I wasnt going to post a review originally, but my experience went from a single instance of wasted time to multiple instances of wasted time. I had scheduled a test drive 4 days in advance. When I got there the car was in the shop. Any maintenance should have been done before the car was listed online or put on the lot. I left, thinking things happen no big deal. Days after being refused a car I was 100% going to buy, I get a text from customer satisfaction asking about interest in being sold a car. Not wanting to have my time wasted again I quickly responded with a laugh because they had lost their chance. They tShould have had their mess together when I had scheduled the test drive. Then the salesman calls me wasting my time even further. Then he texts me. If they wanted to sell a car so bad maybe they should have done so when I was physically in the building wanting to buy a car that moment.

Al
Review β„–90

The service department always meets my expectations and in secretary occasions they have exceeded my expectations. David the service advisor is always easy to work with.

Br
Review β„–91

Highly recommend Ferguson Kia! A very smooth process from ordering my car to driving it off the lot. Sean Clemons was great to work with! Would 100 percent give them my business again.(Came up from Louisiana to do business here)

is
Review β„–92

My experience at Kia Ferguson was awesome John Ruskoski made sure I had the best experience in finding the right vehicle. Thanks to the hustle and professionalism I’m able to do more things with my family. Thank you John Ruskoski for helping me find the right choice and vehicle I needed.

to
Review β„–93

Had a great experience working with Colton!. gave us everything we bargained for and more. come Colton for a great deal!

Lu
Review β„–94

They are always prompt on getting my car in and out. They also will automatically give you any deal or discount they got going on without you having to beg or ask for one. Love their customer service approach.

Gr
Review β„–95

Chris Bullock was so great to work with! He was dedicated, friendly, and hard working. Anyone looking for a quality and honest salesman should ask for Chris Bullock at Ferguson Kia.

Ev
Review β„–96

What an outstanding experience my wife and I had! Thanks to Shawn Clemons, who got us exactly what we needed. Ask for him he will get you what you need and no pressure. Also the finance dept was as quick as could be, thanks to Brandon Hunt. We will be back.

Da
Review β„–97

Great customer service! I bought my Kia Soul here in 2016 and recently took it in for an ECU update. When I got there I asked if we could do an oil change as well. I was offered a shuttle service but decided to just wait on my vehicle. They finished up earlier than expected. Shelby Parker was very polite and professional. He kept me updated on the status of the service and when it was complete he walked me out to my car. This small gesture makes a customer feel appreciated rather than just handing over the keys and pointing in the direction of your vehicle. Ive always received exceptional service at Ferguson Kia!

Je
Review β„–98

Had the best experience purchasing a used vehicle following a collision in which why car was completely totaled! All the staff was highly professional, respectful and courteous. I highly recommend that you go see Jeremy Bautista - he spent a ton of time working to get my family into a vehicle that fit our unique needs (we haul a harp around), was attentive and compassionate about our financial constraints and had great knowledge of features of the vehicles I was considering! One of the best car purchasing experiences I have had!

Da
Review β„–99

I bought a new car on Saturday from Sean! It was a great, easy experience! He was very knowledgeable and wasnt pushy at all!! If youre in the market for a new Kia, go see Sean!!

Ky
Review β„–100

My mom just purchased a Seltos from Ferguson! Sean and Brandon were so helpful with her getting her first brand new car! Thank you so much!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1501 N Elm Pl, Broken Arrow, OK 74012, United States
  • Site:https://fergusonkia.com/
  • Phone:+1 918-438-7667
Categories
  • Auto parts store
  • Kia dealer
  • Car service
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–8PM
  • Wednesday:8AM–8PM
  • Thursday:8AM–8PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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