The only vape/smoke shop I go to I work a few buisnesss down at a pawnshop and go here a few times a week always very respectful & veey helpful & they have great prices would highly recommend them!
Great customer service. They are efficient and courteous. Very helpfull.
The two staff working here today were very unhelpful and unprofessional, not even a hello didnt ask if we needed help or anything the guy just blew his clouds and hovered over the counter I was looking at and the young girl in the corner was on the cell phone talking very loudly and being obnoxious. Wont be back to this location hopefully the others have better staff members, Buzzn smoke and vape has out standing service and products though! 🤣
Great service great selection great prices!
This staxx is always my go to. The staff is incredibly friendly and helpful. Perrin answered all my questions and made the experience great. Manager is always nice and compliments me almost every time i walk in. Great place. great people.
They were helpful staff however 2 of 3 the vapes my husband bought didn’t work and they have a 24hour return policy so by the time he went to use the next one it was a couple days later and it was dead so he tried the other and same thing.
Didnt pick anything up when I visited, but they had some nice pieces and definitely a huge hookah selection.
Cheap price for good quality items
Customer service was nice however they sold me fake Puff Bars multiple times. They replaced one but after I bought the next, the battery lasted barely 1 day. The Puff Bar with 800 puffs should last me 3-4 days. Other Puff Bars I’ve bought from them had no flavor added either. Beware. I’ve switched vape shops, now I’m using the Slammin Twist bar for the same price, works great!
Store is overpriced and staff never says welcome or thank you. Staff is not friendly or even very helpful. If you ask a question it seems to bother them and you usually get one word answers in return. Im mistakenly asked about a table they had on display, three employees in the small shop refrained from answering me. One of them just shrugged and said I dont know. This is typical of my experience in this store Ive been there many times.
This place is a joke! Staff was rude and not knowledgeable at all!
Friendly and very helpful. Great selection.
They always have what I need
Great place to shop
Overpriced; Last product I purchased there had issues. I dont feel that they focus on customer service and satisfaction. Firstly, theyre extremely overpriced. I can understand the main goal is generate revenue with profit, but come on.I had to tell them that they Hydrology9 is $200 online and other places, they had it at $250Not only was it overpriced, but mine started leaking. They dont accept returns, which means I have to see if the Manufacturer will provide the customer service that they failed to provide.Save yourself money and time and head to the one on 8125 East 51st Street. They have 5x more inventory and amazing staff.-Response to the Owner:Your stock is very minimum. So I doubt that was the real issue with the pricing.An Anti-Leak, Leak Resistant product shouldnt leak at all, especially straight out the box. I dont want help trying to solve an issue to a product that contradicts itself, I simply want a different product.I purchased from here before and planned on in the future, but not now. You failed at satisfying your customer. Which means you now lost a customer along with referrals.You continue to make money by keeping your customers happy. You take a hit to keep your customers happy, so that they continue to buy from you.You could easily take the product back, replace it with another product, and handle the issue with the manufacturer yourself. But instead youre so money hungry that you refuse returns.This will hurt you more than me. I have several options to get my money back, it might not be as easy as returning, but possible. I will go to a more customer service/satisfactory shop and let them take my money. You on the other hand, lost potential revenue.
One of the few places left in this area with a good selection of juices at a good price. Theyve got plenty of mods and lots of other stuff you might be looking for. All in all I think this place is pretty great, the employees are courteous and helpful.
Fast, friendly service.
Friendly people and clean store
Its kool...
I went here to pick up a new glass for my baby beast v8 tank and some extra 18650 batteries. There was a new kid working and he had only been there since Wednesday (3 days).Jacob was extremely helpful and even though he didnt know all the answers to my questions he found someone who did. The shop had lots of options for everything and decent prices. My glass came with extra rings to go on the tank, which I think is cool. I will definitely go back here. Thanks guys! !!!
They carry the infamous GpII All-In-One Toss dugout!
Its always good 😉 to see everything you need in one place
Great service and price excellent knowledge of products by the staff I shop at Staxx on a weekly basis
Good customer service. Owner does what he can to get you the product you want. Would recommend based off price and variety of products.
Love this place! Everyone is always so nice, helpful and patient with me. I have a hard time making decisions so I ask a lot of questions and they are always take their time to answer and never make me feel rushed. They also carry higher nicotine levels in more brands than most stores and theyre patient in helping me find a flavor Ill like.
I purchased one of the Smok sticks from here and I made sure to ask the employee who was helping me about their return policy. I was told to my face that they have a 24 hour return policy and that the device could be returned within that amount of time for any reason. After using the device I purchased for only a bit the next day, it started having severe leakage. Juice was leaking out of the side which I thought was strange. I called up to the shop to ask if it would be okay if I went ahead and returned it since I was told that I could if I experienced any problems with the device. I spoke to a girl who said “we don’t do returns for any reason.” But then she had to double check to make sure. A guy got on the phone and then told me that they don’t do returns. He asked what was happening and I told him about the leaking. He said “we can only fix it not return it. It’s probably the coil.” Which made me very angry because I was told I could return something and now I’m finding out something different??? All he said to that was “sorry. You should have known you wanted it because you bought it.” Um, correction, I wanted something that’s going to work. Not leak all over me. And the coil is brand freaking new. It shouldn’t be having issues if that’s the case.Another thing was, I asked to speak to the manager and the guy said he was the manager... but then when we were getting off the phone he said he needed to take my name and number so he could give it to the manager and the “head boss.”....... I thought you just told me you were the manager dude.I went in to the shop to see what was up because I was not happy with the devices defaults. I told them I wanted to return the device because I didn’t buy it to have it leak everywhere. Anyway, they were so “nice” to make snickering faces at me while I explained the issue. When I asked the “manager” if I could return it he wouldn’t answer any of my questions. He would only say “I’ll fix it.” And when I said I only wanted to return it and asked why the other employee told me I could make the return in the first place, he avoided answering the question completely. I eventually was able to make the return though after the whole thing could have been avoided.I’ve never had any issues with Staxx before this. It has changed my opinion of the place completely though. I used to think the employees were extremely friendly and nice, but when it comes to customer service and trying to make the customer happy... HA. All they truly care about is getting their money and making faces at the customer to make them feel belittled.
Awesome customer service to start. I have been vaping for 3 years tried many tanks owner suggested one he was using. I love it best tank Ive ever had also had an hour conversation with him really cool people definitely recommend.
This is the absolute worst smoke shop I’ve ever been and I have been there 3 out of four times they were out of what I needed. Then they tried ripping me off the one time I was going to buy something. DO NOT SHOP HERE!!
Price is high but there is a large selection of kratom
For a Vape shop, friendly & informative staff. Better prices than Buzzin shop. Check it out!
The staff at this location couldnt be more helpful. They always make you feel welcomed and are very knowledgeable about their products. Im impressed every time I go there. Customer service isnt what it used to be but this place raises the bar. I highly recommend them!
Great place in Broken Arrow to get smoking/vapeing accessories!! They have A fairly decent selection of all the different types of products they carry which is good for the size of the shop. The staff isnt afraid to walk over and explain products or show them to you which is also really helpful if youre just getting started or looking to explore other options.
How many car washes let me get into where they offer a free vacuuming. Just that alone makes this place stand out Head and Shoulders above the crowd! I want it all the typical Auto Wash with the added Plus a free vacuuming
I had bought a device and had problems with it working for me even though it powered on! The staff was great and got me a great replacement Im highly satisfied and would recommend them for all your smoking needs
They have everything you need to smoke with
Went in for a cleito pro mesh coil the manager grabbed a cleito 120 mesh coil. I informed him the 120 is much bigger then the regular he told me no and tried to convince me I was wrong with out even trying to fact check himself worst customer service I’ve ever experienced. I had to demand a different size coil to get what I needed. Never going back. Will advise others not to go there. What poor service.
Excellent selection! We couldnt looked around much longer if we had had more time. They had a lot of really cool stuff!
Great place friendly staff never have a issue here everyone is knowledgeable in there craft. They alway give me the best prices very friendly. Small quite spoke they have everything you could possibly want or need. They are well known as well very reptatule business parking is fine. I’ve honestly ne ver had a issue with them or there service they have something for every price range the shop is also located In 3 different locations so you’ll never have to worry bout is neve
Always a good experience. Staff is very helpful, usually have some sort of sale going on or maybe I just drop in when they do, either way, prices are good, staff attitude is excellent. I went in today maybe 16 mins after opening and was helped immensely, questions answered, I forgot to ask the clerks name, but he was as helpful as the owner is toward me.Definitely recommend this shop.
VERY friendly and knowledgeable staff, made sure we made an informed decision and didnt try to upsell something we didnt need. Assessed our needs, was able to answer questions confidently, and overall just made me feel like I knew all about what I was purchasing in the BEST way. Theyve definitely made a loyal customer.
Got a great price on some kratom and very good quality definitely would buy again
Awesome shop!!! Tom helped me find the best juice I have ever had!! Great prices, top notch customer service, and wicked selcselec! Will be my new shop of choice 100% .
Decent selection and helpful staff. I normally go to the memorial location because its bigger and the prices there are a little less. This location is good though and the staffs helpfulness is great
They sold me a scale that didn’t work properly and they won’t let me return it so I guess I’m just out 30 bucks?
I love their selection of juices and their service. They always have good deals and new cool things for smoking and vaping. They have good prices on QUALITY Kratom.My go to shop 🤙🏼
Really nice people here. If you dont know the correct terminology they get the idea and are always quick to help. Nice selection of concentrate items.
Dude in there (I dont remember his name sorry!) was good at helping me find what I wanted. And nice.
I didnt appreciate them adding $10 to a souring air plus for $48 even though I bought one for $36 in less than 3weeks later. #badbusinessStructures
Prices are competitive enough to get your business and chances are you may find what you are looking for. It is a place to go when your other place to go isn’t open. They are open later and on Sundays
Great prices
I love there variety of juices but staff seems like there high
They have a great selection here, I was glad to see BA have a shop like this so I wouldnt have to go all the way to midtown to get my little accessories! They were really helpful and patient with all my questions and genuinely wanted to help us find everything we were looking for.
Very well liked. Nice people & goods!
Sales staff very knowledgeable. Very fast service
This store is amazing!! There are so many different items to buy on top of juice and vaping products. Every time I have gone in there, the staff is incredibly nice and very helpful. I would recommend this store to any and everyone!!!
Its great! The Staff are super helpful and friendly!! They have so many juice options. The glass work is imaculate! So many choices!! The prices are amazing! They provide local blown glass!!!
I found a stray dog the other day, he had been used as bait in dog fighting, very sweet dog torn to shreds and in a lot of pain. I came in to staxx looking for cbd oil for dogs and had told them what’s going on. They were generous enough to offer a major discount dedicated to the cause. I’ve always done business with them but this was above and beyond.
Buyer beware. They will not exchange or refund your money even if you have your receipt and even if your purchase was made only a few days ago. I purchased a vaporizer, only used it about 2-3 times a day for the last few days and it already needs a new coil. Im not going to buy a new coil every few days so now I am stuck with a vaporizer I cant use, return or exchange.
Bought a vapor from there did not work took it back down there dude wipe off my coil started working again.. Same problems.. I told dude it eas gonna act up again.. His answer Dude i fixed it just get out the store.. U know the chubby dude with the glasses.. Not a good place to buy a vapor at.
They found glass for a pen that I’ve been looking for in other shops for months. Great friendly knowledgeable staff
Friendly, quick, knowledgeable staff made experience great. It was very busy when I was there, so I waited a bit, unacknowledged, for service. Once served, excellent job.
I really was dropping my granddaughter off for work. But Staxx is the best headshop around!
Excellent customer service, good prices, great variety, and super nice employees. Usually Tori is my go to person if she is working, she is super nice. I highly recommend Staxx in Broken Arrow to anyone who vapes or is thinking about starting.
Just started going here and absolutely love this place. The hours of operation are great. Thank you!
They alright. Employees here seem like pot heads. Prices are somewhat reasonable.
My son likes it, I dont use it but he seems happy about this place
Great place, friendly and helpful staff. Great selection, staff very knowledgeable. I LOVE STAXX!!!
Best service and staff.
Its ok not a huge selection of unique pieces. Customer service is great!!. Prices are ok if its on sale. Other wise a lot of it is over priced. Also needs better lighting so you can check the pieces better. Some have mold in them an its hard to tell in the dimmer lighting.
Vast selections, quality products, friendly knowledgeable staff, fair prices.
Great selections and friendly staff! Alex was super helpful!
Best place for all your smoking needs. For sure a forever customer.
Great prices, big selection and the people are courteous and helpful. I recommend this place to everyone.
Best vape shop around!! They care about their customers needs and are extremely helpful!! 👍A+!
Very enjoyable the staff was friendly and helpful plus the prices were right on time!
Bailey is very helpful and I would recommend this place
I just went to buy a new mod and a employee that has beautiful blonde had saved one of my smok batteries that I had left there a long time ago . Great place and great people and a beautiful blonde.
Nice employees but small store. Was looking for a small disposable pen vape for my dad while in Broken Arrow but they dont carry them.
Alex is the bomb! He helped me out with a very difficult problem. I highly recommend them for all your vape needs.
The owner is great as well as the staff. Very knowledgeable about their products.
I drive from Owasso to come here everytime! I always get the best customer service no matter who helps me, but the blonde girl goes above and beyond everytime to make sure I have a good visit! For example I came in a couple days ago and they didn’t have the juice I normally get, mind you im a very picky vaper! She took the time to go thru almost every juice on the wall with me and was so patient about it. I think this juice will be my new go to! This is a great place and I would recommend to anyone!
Staxx is great, they always have good sales as I cannot afford regular vape prices. The girl was really nice and didnt rush me. They have a huge selection of CBD and Kratom as well and the store is in a great location.
Very knowledgeable in his profession. I would recommend him. Thank you sir.
My new favorite vape and accessories store! Friendly & Informative staff!! & Great Deals, you just got to look for them amoung all the cool stuff!! ;)
These people go out of their way to find and get you whatever it is you need. Love me some Staxx!
Great experience. Great staff. Will be back
Sold me the pice of my dreams turned out to be a nightmare because there products r broke from the get go and they wont stand behind them $100 later then they wanted another $100 for a pice u can buy online for $50 .... They are great scam artest.
Very helpfull, large selection and competitive prices. Good store
Great service! Great people! Great business!
Great selection of vape juice flavors. Only thing I dont like is that they dont have a rewards system.
Good staff, even better prices and selection. they actually know what they’re doing compared to other local shops.
Had a lot to choose from. Nice inventory
Great store. Highly recommend. Amazing prices setting the new standard.
Need to work on customer service and the very plain selections are over priced for no reason. Not competitive at all. Also, theres nothing worse than arrogant employees who think they know everything just from working at a small smokeshop. This store is usually empty and thats never surprising.
Nice people. Good prices. Great cbc choices
One of the few TRUE vape shops in B.A.