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Slumberland Furniture - Brookings
409 12th St S, Brookings, SD 57006, United States
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Slumberland Furniture - Brookings

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Mi
Review №1

Very friendly and helpful staff. Exceptionally clean store. Hugh variety of merchandise of to choose from at prices to all budgets. They also provide a great budget plan so I could get what I needed without having to leave empty handed. I couldnt ask for better service, they were fantastic and I found the perfect mattress for myself with all the trimming at a very reasonable price! Top notch all around!! A++

Re
Review №2

Rowdy was amazing to shop with! He was helpful and honest upfront about the delivery delays. Hes the reason we bought from Slumberland instead of heading to Sioux falls to keep looking. I cant wait for my couch and chairs to be delivered to my new home. Clone that man!!! Hes a keeper!!! ♥️

Em
Review №3

Great experience! Nice to work with Rhonda. Down to earth and willing to listen to what we were looking for and answered my questions quickly. Transaction was quick and able to pick up the same day. Love that our units came in boxes so it was easy to haul, protected, and then set-up.

Ci
Review №4

Been a customer for years because theyve always been helpful in finding the right pieces, whether it was a big or a small project. Love working with Barb & Angie!

J
Review №5

Rowdy is a fantastic associate and helped me to make informed decision when buying furniture.

Do
Review №6

I always find what I need, the sales team is helpful and the prices are great

Sh
Review №7

Slumberland Furniture and the Staff are always very helpful & knowledgeable. The shopping experience has been great, no pressure, yet available when questions and/ or concerns. Quality furniture and nice variety, at affordable prices. Great customer service.

Ka
Review №8

Mike was a big help in answering all questions and concerns. Very patient, very helpful and informative. Knows how to communicate and relate to customers needs and concerns. The whole staff team was very polite and attentive. Thank you slumberland in brookings for all your help. Definitely a pleased customer!

Jo
Review №9

I have purchased both my up stares and down stares couch here. Always have great prices at the main building & budget site. I purchaced two recliners here at a great price. I purchaced those items a year ago and are holding up great. I do a lot of looking around for best options & they ended up even being better prices than sioux falls. Today I got a great deal on a fire place/tv stand. I worked with Michael Lau for most of my stuff. Definitely recommend him, & really anyone else thats at the store. Great service, easy to deal with, & they set up fast delivery if needed.

As
Review №10

The worker we had assisting us was awesome! We were able to find what we were looking for. I am excited to see the product!

Ho
Review №11

Excellent experience! Mike is the best! I will be going back to purchase more furniture.

Ma
Review №12

I was looking for a specific lift chair for my dad, who recently broke his hip. The only Slumberland in the area who had it in stock was the Slumberland in Brookings, SD. However, I wanted to see the chair in action before purchasing. So I asked Mike L., the sales associate, if I could see a video of it working. He said “Certainly!” And promptly sent a nice video of the chair tilting back and lifting...just what I wanted to see. So I purchased the chair thru Mike and will be picking it up on my way to ND where my dad will get a lot of benefit from it.You don’t get such customer service like that anymore...Mike was knowledgeable, helpful, and a nice guy willing to go the extra mile to help out! Great store in Brookings!

C
Review №13

Mike was so informative and helpful. He listened to my wishes and showed me sofas which were in line with those. Great buying experience!

Be
Review №14

Knew exactly what I wanted called store verified they had item. Paid over the phone went in later picked up receipt, went to warehouse got item. Got it home set up and relaxing. While at store I did try a floor sample and the sales rep gave very important details to set up proper and hints to trouble shoot on future. Sales rep very helpful thank you.

Ja
Review №15

I enjoyed looking for my new furniture for me and my daughter. Good choice of products and prices.

Jo
Review №16

The gentleman who assisted us was courteous and helpful and took the time to determine our needs, and now we will have a new sleeper delivered soon.

Ma
Review №17

Very pleasant experience, furnished most my house after a big move. Employees very knowledgeable, no pressure. Most everything was available the next day. Which these days is almost unheard of. The delivery guys were professional and got my rather large headboard up and through a very small stairway. 5 stars for sure.

Li
Review №18

I enjoyed the time spent with Barb she was knowledgeable and considerate.

Sh
Review №19

Very pleased with the repair work I had done on my reclining sofa. Had my couch back in 2 days and the people were very friendly.

Re
Review №20

Rhonda was amazing!! So helpful and kind but never pushy! You can tell she just wants you to find the item that’s perfect for you! She’s a great saleswoman who loves her job. 10/10 we recommend Rhonda to all!

Yv
Review №21

Mike Lau was very helpful, knowledgeable and polite. I will shop here again!

Mi
Review №22

We shopped 6 different furniture stores from Sioux Falls SD, to Madison SD, to Brookings SD. Slumberland, Brookings SD was the ONLY store with inventory that would arrive prior to mid-December (HOM Sioux Falls sold mid-October delivery, but switched to mid-December after the required deposit was paid). Slumberland had inventory that they filled when the panDEMic started. Our furniture was delivered and placed where we pointed... 1 hour after purchase!! Mike was knowledgeable, courteous, and just great to work with. We highly recommend working with Mike. A drive to Brookings is well worth avoiding the Sioux Falls lack of inventory and bait-n-switch delivery tactics of others.

no
Review №23

Very helpful the product I was looking for was not shipped to the store and I was told I would get phoned when it arrived The next week it came in i was called exactly what I was looking for ! Great service

Ja
Review №24

Ms. Rhonda was very helpful and pleasant to work with. Sale prices were pleasant, too! Thank you!

Er
Review №25

The sales person was very polite and curious I and helpful and patient

Ka
Review №26

From the friendly face to the knowledgeable help, Slumberland exceeded my expectations! I will be back ❤️

ga
Review №27

As always the customer experience was excellent. Very knowledgeable, very professional, and competitive price. We have been a faithful customer for 30 years and have never been disappointed. Also we appreciate having this business in our community. As always thanks for taking good care of us.

Su
Review №28

Great selection & wonderful staff.

Jo
Review №29

Another wonderful experience at Slumberland! Their customer service is the best and ❤️ all of their beautiful furniture❣️

Am
Review №30

Weve always had a great experience at Slumberland! Michael was a pleasure to work with! He listened to what we wanted and never tried to upsell and pressure us!

Bj
Review №31

Good selection and friendly service 👌

Te
Review №32

Mike was a great sales guy. He was willing to look up dates to make sure we would get our new furniture before the holidays. They had multiple options in stock where most other stores are 8-12 weeks out for getting them from manufacturers looking forward to our new furniture arriving in a week.

Be
Review №33

Found a decent deal

Da
Review №34

Allowed me to bring back a chair and pick out a better one that was nicer. Some of the customers werent wearing masks. Mostly older women with too much makeup that look like Republicans

To
Review №35

Rhonda was fabulous to work with! She helped us get exactly what we wanted at a great price! We definitely recommend Slumberland and Rhonda!

Da
Review №36

Rowdy was a great to work with! Very helpful for a few items we need.

Ha
Review №37

Friendly low pressure staff. Rhonda listened to me and asked pertinent questions. She efficiently directed me to several recliners that she thought would fit my needs and ensured that I found my best choice.

Ni
Review №38

Awesome service! Very knowledgeable.

Ka
Review №39

Great Service. Slumberland helped me pick out a recliner and had it delivered to my house in less than a half hour when I needed something for my husband after his knee surgery.

Te
Review №40

The salesperson was very friendly and helpful with my search for a recliner. Was a very good experience and I am pleased with the choice I made!

Kr
Review №41

My husband and I love shopping at Slumberland in Brookings! Purchasing furniture is an investment in making our home look beautiful and all the pieces we have found at Slumberland have been wonderful! Great quality and a huge selection! The staff are so friendly and welcoming. They are helpful with answering our questions and also know when we just want some time to browse! The financing options available at Slumberland make large purchases easy for us to handle payments! We are so lucky to have this incredible furniture store right here in Brookings!

Ro
Review №42

Sales person was knowledgeable and helpful. It was a fast hassle free shopping experience

Ja
Review №43

Great experience! Barb was super helpful in selecting fabrics that coordinate with our house colors. They have tons of selection and great help. Thank you!

Mi
Review №44

Purchased a new bed and mattress from Slumberland. They were very helpful setting the bed up and providing a frame while the footboard ships. I am very pleased with the quality of the purchase and the service from my local store in Brookings, SD.

Lo
Review №45

My husband and I stopped at Slumberland Furniture in Brookings AD on Labor Day weekend. Rhonda the sales was GREAT. She showed us many items and answered all our questions. We bought a beautiful chair and are thinking about a table and chairs next. Slumberland is our favorite furniture store and we plan on making sure we will be going back again soon!

Ru
Review №46

Barb at Brookings Slumberland was very accommodating and knowledgeable. We showed her pictures of our new house, and she led us from there. She showed us exactly what we were looking for, as if she were reading our minds. She was so valuable in suggesting colors and styles, that we were able to select our furnishings quickly. She made the whole process delightful and stress free!!

Ro
Review №47

The sales person Barbara was very patient with us and knowledgeable at the same time. No high pressure at all!

Me
Review №48

Laurie is so amazing at the Brookings location.! She was sure to walk us through the entire store to make sure our purchase was exactly what we wanted and was still in our budget.! Highly recommend Slumberland and might I add Laurie is amazing at what she does.! Many blessings to her.!

Vi
Review №49

My husband and I came in with a basic idea of what we were looking for in the furniture we needed. Mike was very patient and helpful as we pieced together the right look for our new living room.

To
Review №50

A great help in deciding which was best for me

As
Review №51

Mike is always so helpful and really takes the time to go through his inventory to help find what will best suit the customers needs. Thoroughly answers any questions and goes the extra mile to resolve problems if they arise.

Ni
Review №52

Back in early May, we went in wanting to buy a new kitchen table and chairs. After checking out the Clearance store and the main store, we could find anything we really liked in the stores. After talking to Mike (the store manager), we decided to order a set since their selection was very slim on kitchen tables. We paid half on the order and was told that we should have it soon (maybe a month). Time went by and we ended up calling in to check on our order. Delay after delay and excuse after excuse, they kept pushing it back 2 weeks at a time. We kept calling in, checking on our order. Mike ends up telling us he cant get ahold of the supplier they ordered it from and said he would order a similar table and chair from Ashley Furniture. Not exactly happy we werent getting what we wanted, but we just wanted a table and chairs. Then again, delay after delay and excuse after excuse, Mike seemed to lose the order. Mid August, we talk to Mike on order saying he had to contact Ashley Furniture directly on status on our table/chairs and that Slumberland wasnt really giving him updates and blaming this on COVID. He said the order said October 1st is went it should show up. We made sure Mike knew we were not happy and that we just wanted a table and chairs as it had been almost 5 months without a table and chair. I told him that if it was not here, we would be looking to cancel our order. October 1st rolls around, no call from Mike on an update, so I called the store and got the same old Ohh it got delayed another 2 weeks. He said we could pick something from the Clearance store as he understood we had been waiting for so long. We went and looked and there were lack luster of options to anything close to what we wanted. Bland color choices and all dark woods/colors. We went to the main store to see if there was anything and he offered us supposedly some furniture that he said might be here Monday. Checked his computer and Ohh well it should actually be here the following week. We said we didnt believe a word he said. He made no mention that we could maybe get a discount on anything we might have found for waiting so long. We walked around the main store and again, little to chose from and the wrong color choices. All dark wood and black leather. We asked if he would at least buy a set we found that matched what we wanted from Brookings Furniture Co. so we could actually get some chairs and table now as a possible resolution. Nope, cant do that. He and the whole Slumberland had no will to ACTUALLY come up with a fix to the problem other than just wait for something to finally show up. Ended up cancelling our order for their piss poor effort and took our business to Brookings Furniture Co. They had MANY options and we ended up finding a table and chair that matched what we wanted. Best part is they let us take it home THAT day. Dont do business with Slumberland unless you want to wait 6 months or longer for something.

Tr
Review №53

Loved my mattress, delivery was quick and on time!

Da
Review №54

I have spent thousands here, but with 2 couches I purchased at $1,000 a piece. Both are falling apart fast. 1 was a rocking love seat and a metal bar popped out the corner and when a guest sat in it the bar went into my drywall and took a huge chunk out. The furniture is super cheaply made and I will NOT be returning ever! I will have to go to Sioux falls for my furniture from now on.

Jo
Review №55

Mike has been great help! Looking forward to the next big purchases!!

Br
Review №56

Excellent staff. Friendly. Good value

Lo
Review №57

We stopped by the Brookings SD Slumberland just to look at a couple of the Labor Day sales advertisement items. RHONDA the salesperson was so helpful in explaining which items were on sale and how the sales worked we left after purchasing a great chair that both my husband and I and our dog Charlie will be real happy sitting in watching tv during the Twin and Vikings games. Thanks Rhonda!

Al
Review №58

I just bought a couch from the Brookings Slumberland. I had such a great experience working with Rhonda. I’m going back to buy more things as soon as possible! Thanks for all the help.

ev
Review №59

Lots of beautiful furniture at varying price points. I found the perfect accent chair; just what I was looking for. The salesperson (Rhonda) was very pleasant too.

Ke
Review №60

Rowdy was awesome to work with!!

Vi
Review №61

The salesmen did a great job. We think we bought a quality product.

Tr
Review №62

We were looking for some furniture for our family room. The associates at the store were very helpful and friendly without being overbearing. I was pleasantly surprised by the selection and the prices were in line with our expectations.

La
Review №63

Working with Micheal is amazing! He is very knowledgeable, polite, and always has a smile.

Je
Review №64

Mike was awesome and a great help.

To
Review №65

Mr. Michael Lau always provides outstanding service! Today, he assisted my wife with a furniture purchase, completed measurements of her two selections and provided suggestions to determine the final purchase.He extended options for delivery and setup and extended his business card and encouraged us to reach out to him with any questions or concerns.Michael exemplifies the value in buying local, particularly during a busy black Friday sale.Now thats service!Respectfully,Tom Teesdale

Pa
Review №66

Great quality furniture. Amazing service and prices!

By
Review №67

Great customer service . Just waiting for the product to arrive .

Gr
Review №68

Very helpful and over the top services!!!!

Me
Review №69

There was a terrific sale for the Holiday and 5 min after they opened, it was unavailable. They only had 1.Fair enough, but then they offer me the same set, that there was only 1 available of, minus the coffee and end tables, for $100 MORE, than the advertised price.Really upsetting and felt swindled.Also wanted to look at bedroom sets, but left after their attempt to sell me something with less items, for more money.How can you run business that way?

Ka
Review №70

Great service at a nice store

Sa
Review №71

Great customer service and they also went the extra mile for delivery!! Literally!! Thanks !!

Be
Review №72

We really enjoyed our shopping experience with Rhonda. She made it so enjoyable and fun!

Pa
Review №73

I returned to Slumberland for the purchase of a queen sized mattress, box springs and bed railing. I have shopped here in the past, and knew that I could find what I wanted. I was not disappointed in the outstanding serviceI received! The salesman, Michael, was knowledgeable and very professional throughout the process. He went out of his way to suggest products that would meet my needs. I wont hesitate to shop at Slumberland again, and I will recommend them to my friends!

Je
Review №74

Great home town Slumberland! Friendly service, willing to work with you to find the best item for your needs! Always ready to assist with loading or delivery. Offers both customizable and ready to order/pick up items for all price ranges! Will continue to be a long time return customer for the quality products and personal customer service this Slumberland has to offer!

St
Review №75

I was looking for something different. But, yet great quality, style, and comfort. Found everything at Slumberland. Service was exceptional and no pressure.

Ma
Review №76

Laurie was great to work with. Not pushy at all! Plus, our transaction was fast and easy. She answered all of our questions and was extremely nice! Thank you so much!

Do
Review №77

Rowdy is friendly and hardworking

Lu
Review №78

Very helpful no pressure. Pleasant conversation about what my needs were and what I wanted. No reason for driving many miles, surely not better service than here.

Ta
Review №79

Incredibly helpful staff that were very knowledgeable! Would gladly buy from them again.

Da
Review №80

Very good experience leading up to our purchase. Mike was very knowledgeable answered all of our questions. If delivery and set up match the purchase experience we will be very happy.

Se
Review №81

Professional and efficient sales Lady. Enjoyable experience.

Jo
Review №82

Great friendly service!

La
Review №83

Very knowledgeable, helpful and personable staff! Prices are very competitive. Couldn’t ask for more. I highly recommend them.

Ja
Review №84

Very helpful our sales lady, Laurie Wilts, was very helpful. She was so friendly and helped us with all of our purchase.

Ju
Review №85

Brookings Slumberland is my first go to. They have the store staged to be very inviting & the selection is great! I always find many new items, not sure that is good for me 😉They are always helpful & the owners always stand behind their product. Make Brookings Slumberland your first stop too!!

Ca
Review №86

Slumberland main store and the clearance store always seem to have just what were looking for, and provide great service. Rhonda and Michael were so friendly, helpful, and knowledgeable! Weve been very happy with all our Slumberland purchases.

Ch
Review №87

Everytime Ive stopped by, they have had very polite representatives. Prices were fair and had a easy purchase experience. Will shop there again.

Ch
Review №88

In and out in 30 minutes with exactly what we wanted. Thank you Mike!

Sh
Review №89

The service was outstanding, as usual. Good quality of products to choose from. All the staff are so helpful and kind, especially Barb.

Ma
Review №90

Great experience and the two items I bought were fairly priced!

Ja
Review №91

Love Slumberland!!! It’s nice to be able to shop in our community and work with such a friendly staff!!

Br
Review №92

Good selection. Reasonable prices. Knowledgeable sales people. You cant go wrong shopping here.

Ma
Review №93

Heidi was very attentive and knowledgeable. We really appreciate Heidis help with our selection of our bedroom furniture. She is very informative and helpful in our quest

Br
Review №94

Wonderful personnel, and help with the best deal for my money. It was an easy pleasant trip there. I would reccomend Slumberland to everyone!!!!

St
Review №95

Very professional and helpful. Have shopped here in the past and will continue to do so. Only downfall is they dont deliver in the local area for free.

Pa
Review №96

Very easy process. Mike was very helpful.

Ro
Review №97

Rhonda at the Brookings store was very helpful and friendly!

Ja
Review №98

Great people decent prices

Ka
Review №99

My boyfriend and I went in looking to buy a new mattress. We were greeted by Rhonda as soon as we walked in. She was extremely helpful and made the process much faster and smoother than I anticipated! I will be going back to this Slumberland for future furniture purchases.

Do
Review №100

Mike answered all my questions and concerns fully and quickly. He checked all of my options and gave me all of the information needed to make my decision and purchase. I will be returning for more idems in the future.

Information
6 Photos
100 Comments
4.8 Rating
  • Address:409 12th St S, Brookings, SD 57006, United States
  • Site:https://slumberland.com/stores/-p5-brookings-sd?utm_source=google&utm_medium=organic&utm_campaign=google-my-business&utm_content=P5
  • Phone:+1 605-692-7376
Categories
  • Furniture store
  • Bedroom furniture store
  • Kitchen furniture store
  • Mattress store
  • Sofa store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–5PM
  • Wednesday:12–4PM
  • Thursday:10AM–8PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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